Team Working and Personal Effectiveness

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    Team Working & PersonalEffectiveness

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    Objectives

    By the end of the workshopyou will :

    Understand what makes ateam more/less effective

    Understand your preferredteam role

    Get a better understandingof how you behave in a workteam

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    Effective Teams

    1. Well defined goals

    2. Commitment to goals

    3. Open Communication

    4. Trust

    5. Constructive controversy

    6. Cohesion

    7. Autonomy

    8. An effective leader

    9. Recognition

    10. Clearly defined roles

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    Ineffective Teams

    1. Confusion/ uncertaintyabout team goals

    2. Goals to wide or distant

    3. Group think

    4. An ineffective team leader

    5. Poor communication /information sharing

    6. Power struggles

    7. Lack of sharednorms/values

    8. Lack of trust

    9. Lack of cohesion

    10. Low levels of motivation

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    Barriers to effective team working

    1. Cliques

    2. Noise

    3. Flight

    4. Restricting information

    5. Incompetence

    6. Domination

    7. Unequal participation

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    6.Poor Time

    Management

    5.Faulty Analysis ofMarket Conditions

    and Flawed

    Company Policies

    4.Losing Focus

    Of Business

    Objectives

    3.Poor Role

    Clarity

    2.Ineffective

    Interaction and

    UnproductiveTeam Meetings

    1. No Trust

    Between

    Team Members

    Team

    Failure

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    Ineffective Teams

    1.Errant Team

    2.Listless Team

    3.Incompetent Team

    4.Hotchpotch Team

    5.Confused Team

    6. Inefficient Team

    7.Unproductive Team

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    Solutions ?

    The Errant TeamTough talking

    Trust Building

    The Listless TeamIntensify the challenge

    Get creative

    The Incompetent

    TeamBuild capacity through training

    Coaching

    Mentoring

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    Solutions?

    The Hotchpotch TeamProfile the teamMake changes if necessary

    The Confused TeamRestate goals and rolesRestate performance standards

    and benchmarks

    The Inefficient TeamIncrease accountability

    Establish time managementsystemsSetup better communication

    networksSetup systems to manage

    workflow

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    Solutions?

    The Unproductive Team

    Review of systems for meetingsand decision making.

    Improve communication skills

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    Belbins Team Role Inventory

    TEAM ROLE

    a tendency to behave,

    contribute andinterrelate with othersin a particular way

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    Nine team roles

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    Section 1

    What I believe I can contribute to a team:

    I think I can quickly see and take advantage of new opportunities.

    I can work well with a very wide range of people.

    Producing ideas is one of my natural assets.

    My technical knowledge and experience are one of my major assets.

    My ability rests in being able to draw people out whenever I detect they havesomething of value to contribute to group objectives.

    My capacity to follow through has much to do with my personal effectiveness.

    I am ready to face temporary unpopularity if it leads to worthwhile results in theend.

    I am quick to sense what is likely to work in a situation with which I am familiar.

    I can offer a reasoned case for alternative courses of action without introducing bias orprejudice.

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    Section 2

    If I have a possible shortcoming in teamwork it could be that:

    I am not at ease unless meetings are well structured and controlled and generally wellconducted.

    I am inclined to be too generous towards others who have a valid viewpoint that has notbeen given a proper airing.

    I have a tendency to talk a lot once the group gets on to new ideas.

    My objective outlook makes it difficult for me to join in readily and enthusiastically withcolleagues.

    I am sometimes seen as forceful and authoritarian if there is a need to get somethingdone.

    I find it difficult to lead from the front perhaps because I am over responsive to groupatmosphere.

    I am apt to get too caught up in ideas that occur to me and so lose track of what is

    happening.

    My colleagues tend to see me as worrying unnecessarily over detail and the possibilitythat things may go wrong.

    I am reluctant to contribute unless the subject is an area I know well.

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    Section 3

    When involved in a project with other people:

    I have an aptitude for influencing people without pressurizing them.

    My general vigilance prevents careless mistakes and omissions being made.

    I am ready to press for action to make sure that the meeting does not waste time or lose

    sight of the main objective.

    I can be counted on to contribute something original.

    I am always ready to back a good suggestion in the common interest.

    I am keen to look for the latest in new ideas and developments.

    I try to maintain my sense of professionalism.

    I believe my capacity for cool judgement is appreciated by others.

    I can be relied upon to see that all essential work is organized.

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    Section 4

    My characteristic approach to group work is that:

    I have a quiet interest in getting to know colleagues better.

    I contribute where I know what I am talking about.

    I am not reluctant to challenge the views of others or to hold a minority view myself.

    I can usually find a line of argument to refute unsound propositions.

    I think I have a talent for making things work once a plan has to be put into operation.

    I have a tendency to avoid the obvious and to come out with the unexpected.

    I bring a touch of perfectionism to any team job I undertake.

    I am ready to make use of contacts outside the group itself.

    While I am interested in all views I have no hesitation in making up my mind once adecision has to be made.

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    Section 5

    I gain satisfaction in a job because :

    I enjoy analysing situations and weighing up all the possible choices.

    I am interested in finding practical solutions to problems.

    I like to feel I am fostering good working relationships.

    I can have a strong influence on decisions.

    I can meet people who may have something new to offer.

    I can get people to agree on a necessary course of action.

    I feel in my element where I can give a task my full attention.

    I like to find a field that stretches my imagination.

    I feel I am using my special qualifications and training to advantage

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    Section 6

    If I am suddenly given a difficult task with limited time and unfamiliar people:

    I would feel like retiring to a corner to devise a way out of the impasse before developinga line.

    I would be ready to work with the person who showed the most positive approachhowever difficult he might be.

    I would find some way of reducing the size of the task by establishing what differentindividuals might best contribute.

    My natural sense of urgency would help to ensure that we did not fall behind schedule.

    I would read up as much as I conveniently could about the subject

    I believe I would keep cool and maintain my capacity to think straight.

    I would retain a steadiness of purpose in spite of the pressures.

    I would be prepared to take a positive lead if I felt the group was making no progress.

    I would open up discussions with a view to stimulating new thoughts and gettingsomething moving.

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    Section 7

    With reference to the problems to which I am subject in working in groups:

    I am apt to show my impatience with those who are obstructing progress.

    Others may criticise me for being too analytical and insufficiently intuitive.

    My desire to ensure that work is properly done can hold up proceedings.

    I tend to get bored rather easily and rely on one or two stimulating members tospark me off.

    I find it difficult to get started unless the goals are clear.

    I am sometimes poor at explaining and clarifying complex points that occur to me.

    I am conscious of demanding from others the things I cannot do myself.

    I find others do not give me the opportunity to say all I want to say.

    I hesitate to get my points across when I run up against real opposition .

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    Action Oriented : IMP Implementer

    Strengths

    Disciplined, reliable, conservativeand efficient. Turns ideas intopractical actions.

    Allowable weaknesses

    Somewhat inflexible.Slow to respond toopportunities, change and newways of working.

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    ACTION ORIENTED: SH Shaper

    Strengths

    Challenging and dynamic

    Thrives on pressure. The driveand courage to overcomeobstacles.

    Allowable Weaknesses

    Prone to provocation. Offendspeople and hurts their feelings.

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    ACTION ORIENTED: CF

    Completer/Finisher

    Strengths

    Painstaking, conscientious,anxious. Searches for errors.

    Delivers on time.

    Allowable Weaknesses

    Inclined to worry too much.

    Doesnt like to delegate.

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    PEOPLE ORIENTED: CO Coordinator

    Strengths

    Mature, confident, a goodchairperson. Clarifies goals,promotes effective decision

    making, delegates well.

    Allowable Weaknesses

    Can be seen as manipulative.

    Offloads personal work onothers.

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    PEOPLE ORIENTED: TW Team

    Worker

    Strengths

    Cooperative, friendly,perceptive and diplomatic.Listens, smoothes, averts

    tension.

    Allowable Weaknesses

    Indecisive in crunchsituations. Does not have a well

    thought opinion.

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    PEOPLE ORIENTED: RI Resource

    Investigator

    Strengths

    Extrovert, enthusiastic,communicative. Explores

    opportunities, developscontacts.

    Allowable Weaknesses

    Over optimistic. Losses interest

    in a project quickly.

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    THOUGHT ORIENTED: PL Plant

    Strengths

    Creative,imaginative,unorthodox. Solvescomplex problems.

    Allowable Weaknesses

    Ignores details. Is topreoccupied to communicate

    effectively.

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    THOUGHT ORIENTED: ME

    Monitor/Evaluator

    Strengths

    Thoughtful, strategic, and

    analytical. Sees all options. Makesound judgments

    Allowable Weaknesses

    Lacks drive. Does not inspireothers.

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    THOUGHT ORIENTED: SP/Specialist

    Strengths

    Single minded, self starting,dedicated. Provides specific skillsand knowledge.

    Allowable Weaknesses

    Makes a narrow contribution.

    Dwells on technical details.