Team members: Van Nguyen, Christopher Waters, and William Tran Client: iapp24 Advisor: Govindarasu.

Customer Loyalty Program for Small Businesses

Team members: Van Nguyen, Christopher Waters, and William Tran

Client: iapp24Advisor: Govindarasu

Problem Statement• Punch Cards are easy to lose and no one

likes carrying coupons around

• Hard for small businesses to systematically gauge loyalty of customers

• Current loyalty applications are not widely used

Team May 13-23Client: iapp24Advisor: Govindarasu Presented By: Christopher Waters

Team May 13-23Client: iapp24Advisor: Govindarasu

Conceptual Sketch

Presented By: Christopher Water


• The system shall allow the user to login and logout.

• The system shall allow the user to create an account

• The system shall allow merchants to create loyalty cards

• The system shall allow merchants to expire existing loyalty cards

• The system shall allow merchants to verify customer punches

• The system shall allow merchants to verify customer rewards

• The system shall allow customers to search for local businesses

• The system shall allow customers to select loyalty cards

• The system shall allow customers to download loyalty cards

• The system shall allow customers to redeem punches

• The system shall allow customers to redeem rewards

• The system shall allow the database to store a history of completed punch cards

• The system shall allow the merchant to view card history for their business

• The system shall allow the customer to view personal card history for completed rewards

Functional Requirements

Presented By: Van Nguyen


• The system shall be developed using the Appcelerator SDK

• The system shall use an encrypted SQLite database for local storage to prevent other applications from interacting with a user’s card data

• The system shall utilize hashing verification for punch and reward verification

Non-functional Requirements



Implementing a Cloud Solution • New phone• Loss of data

Verification of QRCodes• private/public key • hashing• GPS

Technical/Other Constraints/Considerations

Presented By: William Tran


• Skillso Our team has the programming knowledge

and experience to create this applicationo We are able to learn new technologies needed

• Marketo We are developing this application for a Des

Moines based companyo Currently no application that dominates the

market for this type of applicationo Unique leveling feature & hybrid local/cloud

capabilities.

Feasibility

Presented By: Christopher Waters


Potential Risk MitigationRisk Mitigation

R1. Losing a team member We will contact our advisor.

R2. Limited experience of Appcelerator We will begin learning the Appcelerator framework as early as possible

R3. None of us have a mac to do IOS development. We will use macs on campus for development.

R4. The schedule planned might not be realistic, because of R2.

We will begin implementation as modules are designed.




Resource/Cost Estimate

Items Cost

Amazon Web Server $0

Appcelerator SDK $0

Mysql server $0

Android $0

Android phone for testing $0

Ipod touch $0

Apple Developer Kit Provided by Client



Schedule



System Block Diagram



Account Manager• User Login• Account creation• Resetting password

Encryption Verification• Hashing a users password• Generating a QR Code

Server side modules



Card Manager• Create and store loyalty card

templates• Retrieve loyalty card templatesHistory manager• Add card• Update card• Retrieve specific card history• View downloaded card history

Server side module Cont.



Business Manager• Create and link up business to user

Have Verification module create QREmail QR to user

• Retrieve businesses for a user• Handle searching of businesses based on

Name, gps, ... etc• Update Business Info

Server side modules contined...



Cloud Sync• Update server with local info• Check for unsynchronized data

Client Reward verification• Scan and Verify QR Code

check for match with card's hash

Client Modules



Loyalty Card • Download Card From server• Handle card punches (Calls Verification)• Handle change in state of card• Retrieve all current loyalty cards• Retrieve all completed loyalty cards

Client modules Cont...



Account• Handle login sessions• Interact with Server Account Manager

Business and History• Setting up connection to interact with

Business and History manager

Client modules Cont...




Interface between client and server



View interacts with controller.

Presenter holds all of the logic.

Example - User needs to download a card

MVP software pattern



Server Side Schema



• Use of local database to hold user's cards.

• Card_metadata hold card template.

• Will be synced up with server side database for cloud functionality.

Client Side Schema



Login and create account

Prototypes



Setting and Business view

Prototypes



Create loyalty cards

Prototypes



Collect and Redeem

Prototypes



Languages : Javascript, Php,MySQL, SQLLite

SDK: AppceleratorLibraries : PHPQRCode, PHPMailerServer : Amazon Ec2, ApacheTargeted Phone Platforms: IOS, Android

Hw/sw Technology platforms used



• Unit Testing (White Box)• Use case scenario for system testing• UI Testing - manual

Testing Plan



<Demo>

Prototype implementation



• Completion of Document• Implementation of Server Code• Deployment of servers• UI Prototype Designed

Current project status w/ respect to milestones



Will

• Task planning

• Server design/implementationVan

• Create, design, and manage team website

• Server implementationChris

• UI Design/Implementation

• Client Communication

Task Responsibility/Contributions of each member



• User Interface implementation• Client side module implementation• System Testing

Plan for next semester



Questions


Team members: Van Nguyen, Christopher Waters, and William Tran Client: iapp24 Advisor: Govindarasu.

Documents

Transcript of Team members: Van Nguyen, Christopher Waters, and William Tran Client: iapp24 Advisor: Govindarasu.