Team develmt gsw
description
Transcript of Team develmt gsw
Gemini Skills Workshop
Team Development
- 2 -TmDevTmDyn v3.ppt
Gemini Consulting Limited • Proprietary and Confidential
• Teams as key to our success
• Team images and team structure
• High performance groups
• Team challenges
• The challenge of the future
Agenda
No one can whistle a symphony.No one can whistle a symphony.
- 3 -TmDevTmDyn v3.ppt
Gemini Consulting Limited • Proprietary and Confidential
The Future Shape of Organizations
- 4 -TmDevTmDyn v3.ppt
Gemini Consulting Limited • Proprietary and Confidential
Key Needs of Teams
Source: How to Lead Work Teams: Facilitation Skills, Fran Rees.
ConstructiveConstructiveConflictConflict
ResolutionResolution
CommonCommonGoalsGoals
LeadershipLeadership
What TeamsWhat TeamsNeedNeed
Interaction andInteraction andInvolvement ofInvolvement ofAll MembersAll Members
MaintenanceMaintenanceof Individualof IndividualSelf-EsteemSelf-Esteem
OpenOpenCommunicationCommunication
PowerPowerwithin Groupwithin Group
to Maketo MakeDecisionsDecisions
Attention toAttention toProcess andProcess and
ContentContent
Mutual TrustMutual Trust
RespectRespectforfor
DifferencesDifferences
- 5 -TmDevTmDyn v3.ppt
Gemini Consulting Limited • Proprietary and Confidential
Roles That Show Concern
• Contributing
• Clarifying
• Supporting
• Mediating
- 6 -TmDevTmDyn v3.ppt
Gemini Consulting Limited • Proprietary and Confidential
Roles That Cause Frustration
• Dominating
• Blocking
• Nit-picking
• Joking
• Withdrawing
- 7 -TmDevTmDyn v3.ppt
Gemini Consulting Limited • Proprietary and Confidential
Criteria for an Effective Team
• Shared mission and purpose
• Shared vision
• Aligned goals/strategies and work plans
• Clear roles and expectations
• Diverse membership
• Authentic communication
• Empowerment of members
• Personal responsibility and commitment
• Can-do spirit
- 8 -TmDevTmDyn v3.ppt
Gemini Consulting Limited • Proprietary and Confidential
Stages in Team Development1. Orientation
Why am I here?Do I belong?Do I want to be here?
7. RenewalWhy
continue?
2. Trust building\Who are you?What do you expect of me?
3. Goal clarificationWhat are we doing?
4. Decision makingHow will decisions be made?
6. High performance characterized by:
• Team survey• High quality
output
5. ImplementationHow will things be done?Who does What, When, and Where?
- 9 -TmDevTmDyn v3.ppt
Gemini Consulting Limited • Proprietary and Confidential
The Stages of Team Development
Low
High
Stage 3:Norming
Stage 1Forming
Stage 4:Performing
Stage 2:Storming
Team Effectiveness
Stage 5:Adjourning
- 10 -TmDevTmDyn v3.ppt
Gemini Consulting Limited • Proprietary and Confidential
Team Development Life Cycle
• Forming
• Storming
• Norming
• Performing
• Adjourning
Source: Tuckman and Jenson
- 11 -TmDevTmDyn v3.ppt
Gemini Consulting Limited • Proprietary and Confidential
Forming
People initially seek to find their place in a group in relation to others. Each person is trying to answer the question “How do I belong to this group?’
- 12 -TmDevTmDyn v3.ppt
Gemini Consulting Limited • Proprietary and Confidential
Storming
• Who leads the team?
• How is leadership exercised?
Source: Tuckman and Jenson
At this stage, the team has to decide how it is going to operate. It becomes necessary to sort out personal relationships of power, influence, and leadership. Although the team leader/manager has specific authority, team members are constantly evaluating his/her behavior. The team is trying to answer the questions:
- 13 -TmDevTmDyn v3.ppt
Gemini Consulting Limited • Proprietary and Confidential
Norming
The team begins to tackle its work. Members develop their capacity to handle problems creatively, flexibly, and effectively. Typically, the quality of communication improves, and team members respect each others’ contributions. The focus is on economy of effort and task effectiveness— consistency is established and objectives are clarified.
Source: Tuckman and Jenson
- 14 -TmDevTmDyn v3.ppt
Gemini Consulting Limited • Proprietary and Confidential
Performing
The members of a fully established team develop rapport and closeness. Each members’ role is clearly identified, and each person’s contribution is distinctive. Team members also build open links with those outside of the team. The team’s contribution to the organization is clear, and it can gather the support and resources it needs.
Source: Tuckman and Jenson
- 15 -TmDevTmDyn v3.ppt
Gemini Consulting Limited • Proprietary and Confidential
Adjourning
The adjourning stage is the wrap up stage for a team. This is the time where people feel a need for recognition and a sense of accomplishment. Teams must come to closure in a positive manner - including planning for what happens next. At this point, you as the facilitator will only coach the team upon request and must start to transfer ownership. It is important to give feedback and share feelings at this stage.
Celebrate!
- 16 -TmDevTmDyn v3.ppt
Gemini Consulting Limited • Proprietary and Confidential
A Few Lessons from Geese
Flock facts:
• As each bird flaps its wings, it creates an uplift for the bird following. By flying in a V formation, the whole flock adds 71% greater flying range than if it flew alone
• When the lead goose gets tired, it rotates back into the formation and another goose flies at the point position
• The geese in formation honk from behind to encourage those up front to keep up their speed
- 17 -TmDevTmDyn v3.ppt
Gemini Consulting Limited • Proprietary and Confidential
Three Key Learning's
1.
2.
3.