Team Delivered the NorthBay Way · PDF fileshift, including a mom and ... 3 the fires....

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Employees Are Quick To Pitch In — Page 2 INSIDE 1 Ch e c k My N o r t h B a y , Y o u r E mp l o y e e P o r t a l , f o r Ne ws i n R e al T i m e 10.25.17 NorthBay Shines During Fire Crisis Team Delivered the NorthBay Way Coping When Blaze Hit Close to Home Lacy DeQuattro was watch- ing the news from her home in Gordon Valley when she learned of the Atlas Peak wildfire, about 14 miles away. She opened her window and smelled smoke. She could see the glow on the ridgeline in the distance, but felt confident, de- * * FYI FIRE EXTRA * * * FYI FIRE EXTRA * * This FYI Fire EXTRA is available on My NorthBay and ShareSpace Special Facebook Live Chat Offers Hope — Page 6 Sharing Our Banquet Goes Viral — Page 10 Lacy DeQuattro at the Suisun Fire Protection District Station 32, where she and her husband Joe parked their camper for several days during the fire. See TEAM, Page 4 See BLAZE, Page 8 As the deadly, devastating At- las Fire swept into Solano County, a full-blown mobilization was launched, spearheaded by a Com- mand Center filled with NorthBay managers and supervisors. It would be an eight-day-and-night ordeal. It would, however, spotlight the competence and compassion that epitomizes the NorthBay Way. Every department and every unit, on and off the campuses of our two hospitals, became important con- tributors to a common goal: Keep our buildings and services open, keep our patients safe, look out for our fellow workers, many of whom were driven from their homes by the wildfire. At least two physicians’ houses

Transcript of Team Delivered the NorthBay Way · PDF fileshift, including a mom and ... 3 the fires....

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EmployeesAre Quick

To Pitch In — Page 2

INSIDE

1

…Check My NorthBay, Your Employee Portal, for News in

Real Tim

e…10.25.17

NorthBay Shines During Fire CrisisTeam Delivered

the NorthBay Way

Coping When Blaze Hit Close to HomeLacy DeQuattro was watch-

ing the news from her home in Gordon Valley when she learned of the Atlas Peak wildfire, about 14 miles away.

She opened her window and smelled smoke. She could see the glow on the ridgeline in the distance, but felt confident, de-

* * FYI FIRE EXTRA * * * FYI FIRE EXTRA * *

This FYI FireEXTRA is available

on My NorthBay and ShareSpace

Special Facebook LiveChat OffersHope — Page 6

Sharing OurBanquet GoesViral — Page 10

Lacy DeQuattro at the Suisun Fire Protection District Station 32, where she and her husband Joe parked their camper for several days during the fire.

See TEAM, Page 4 See BLAZE, Page 8

As the deadly, devastating At-las Fire swept into Solano County, a full-blown mobilization was launched, spearheaded by a Com-mand Center filled with NorthBay managers and supervisors. It would be an eight-day-and-night ordeal.

It would, however, spotlight the competence and compassion that epitomizes the NorthBay Way.

Every department and every unit, on and off the campuses of our two hospitals, became important con-tributors to a common goal: Keep our buildings and services open, keep our patients safe, look out for our fellow workers, many of whom were driven from their homes by the wildfire.

At least two physicians’ houses

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There Was No Hesitation to Pitch In

Petaluma Valley Hospi-tal is about the same size as NorthBay VacaValley Hospital so when fire rav-aged Santa Rosa just to its north, the small commu-nity facility found itself in a fairly desperate situation.

Many of its staff live in Santa Rosa and the sur-rounding areas impacted by the fire. They were in need of staff to help cover shifts, particularly in respiratory care, which was seeing a large influx of patients with breathing issues due to the smoke.

“A large number of their staff had lost everything in the fire and had been evacuated,” explained Tony Waite, clinical manager for NorthBay Respiratory Care Services.

Tony got a call around 4 p.m. on Oct. 9 seeking any available staff to help. Justin Oliver, a respira-tory care practitioner with NorthBay was in the area and quickly answered the call to cover a night shift. He dealt with 35 patient care events throughout the shift, including a mom and her 2-year-old who were having multiple symptom-atic asthma attacks and multiple visits to the emer-gency room.

“Justin’s care and at-tention to the educational details aiding (the) mom

with best practice instruc-tions for home care” was a breath of fresh air and an example of the type of excellent care NorthBay employees provide, said Tony. “The ED physician (in Petaluma) was proud of our standup support and the level of care provided by Justin.” He added that several Petaluma respira-tory folks were “beyond grateful for the help that was provided and the level of care that was provided during Justin’s shift to all their patients.”

Tony got into the ac-tion as well, answering the Petaluma hospital’s call for a day shift person to help as well. He arrived at 6 a.m. Oct. 10 to relieve Justin and cared for a few more patients before it was determined he was no lon-ger needed.

“On the drive over, you’re thinking of every possible scenario. It’s like an Air Force deployment you go through and pre-pare for the worst,” Tony said. “I think they were just amazed at the support we gave and very grateful to know they weren’t alone.”

Justin and Tony weren’t the only members of North-Bay family to reach out and pitch in during the blazes.

From Respiratory Therapy to Water, Burrito Deliveries

See PITCH IN, Page 3

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the fires.“We had so much food left

over that we drove down to the Command Center at Rancho So-lano and donated many trays of food from eggs, ham, sausage, fruit, pancakes, waffles, OJ,” reports Shauna Bishop, supervi-sor of the Center for Neurosci-ence.

“We’ve heard many sad and horrifying stories of loss, so I wanted to share our success story, in how we helped the com-munity.”

Magi Philpot, and her burrito-

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Here are a few more examples:Healthy Donations

HealthSpring Fitness staff jump into action to help. They collected non-perishable items for first responders. Christina Blackman, programs and group fitness manager said items that collected included bottled water, Gatorade, nuts, dried fruit, chips, crackers, cookies, granola bars and more.

One of the fitness center’s members who works for the Marin County Deputy Sheriff’s Department took the donations to the Sonoma County Deputy Sheriff’s Association where the good were distributed to feed all of the mutual aid agencies. The next batch of donated items was taken by Pam Moore, a front desk employee at the center, to the Napa County Fairgrounds where it could be distributed again to mutual aid agencies.

Evacuated VolunteersAlthough displaced from their

home for a few days, Dr. Jona-than Lopez and his wife Margaret still found time to volunteer, fill-ing bags at a local food bank.

“It was a good distraction,” wrote Dr. Lopez on Facebook on Saturday. “On a bright note, the fires are better controlled and our home is in good shape.”

Sharing a BreakfastGateway Health Plaza lead-

ership — Travis Head, Dustin Nguyen, Maggie Ellicock, Shauna Bishop, Harriet Murphy Stanley and Diane Harris — cooked an amazing breakfast for staff on Oct. 13.

It was planned weeks earlier, and happened to coincide with

rolling crew created and deliv-ered 150 burritos and quesadillas to the Fairfield Fire Department cadets, who took them to the command center so 150 first responders could get a hot meal. Meals went to police, fire, PG&E, military and other first respond-ers.

Magi, a licensed clinical social worker with the NorthBay Cancer Center, assembled a team that included her husband Brad, their two children, a friend and her daughter, and Devin Robinette, a clinical dietitian with the Cancer

Pitch In ...(From Page 2)

See PITCH IN, Page 12

A crew of NorthBay Healthcare managers in the Gateway Health Plaza (above) Dustin Nguyen (left to right) Diane Harris, Harriet Murphy Stanley, Maggie Ellicock, Travis Head and Shauna Bishoop, gath-ered to prepare a previ-ously planned breakfast for their teams and then decided to share the leftovers with Command Center workers. Water donations were stacked up at the Suisun Valley Fire Station.

Rolling Burritos

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Team ...(From Page 1)

burned and dozens of our em-ployees, board members and physicians were evacuated from their homes, or put on notice to be ready to leave in a moment’s notice. Our campus in Green Val-ley was closest to the fire zone, only 2 miles from the mandatory evacuation zone.

Amid all the surrounding misfortune, we never closed any campus and only temporarily shut down a couple of services due to the poor air quality out-doors that would have affected patients with respiratory ailments coming to and from appoint-ments.

“We chose a noble profes-sion,” President and CEO Ko-nard Jones would say during the week. “But we answered the call, stood strong while others were evacuating and closing their businesses. We were needed by our community. And we met that need.”

Noted Aimee Brewer, president of NorthBay Healthcare Group, “In addition to focusing on their roles and their patients, our employees were constantly ask-ing how they could help others — employees being evacuated, firefighters, evacuees. It was awesome.”

Staff, nurses and physicians covered every shift. Emergency services were available to all who needed it the entire eight-day period.

Tackling what would be the greatest challenge, air quality inside hospitals and ambulatory centers, the engineering depart-ment mobilized quickly. High-grade air filters were installed in

the ventilation system, portable air filters and large “air scrub-bers” were deployed, as well as round-the-clock monitoring of smoke coming into the building.

Answering a public outcry for help, NorthBay distributed thousands of face masks to help those having trouble breathing in smoky air outdoors, and even indoors. The supply chain team was constantly monitoring in-ventory of procedure masks and N-95 respirator masks, overcom-ing low supplies across the state and nation.

When Petaluma Valley Hospital was teeming with patients with breathing issues, two NorthBay respiratory care practitioners were dispatched to assist. Other employees volunteered to help in evacuation centers and health clinics on their own time.

Knowing that employees would face child-care woes when all schools in the area closed for

the week, a team headed by Hu-man Resources and Public Affairs created a two-day drop-in pro-gram at the VacaValley Wellness Center, collaborating with North-Bay HealthSpring Fitness.

Concern that those evacu-ated would have to travel far to find temporary housing, Human Resources created a clearing-house for employees who needed a place to relocate, matching them with fellow employees who opened their homes to co-work-ers for short-term accommoda-tions.

“It was a proud moment to see how everyone responded, stepping out of their roles and responsibilities to become hous-ing managers and coordinators of emergency accommodations for children,” Aimee observed. “This came together in a day.”

Predicting a demand for more hospital beds, a multi-disciplinary

A multidiscplinary team of managers filled in the Command Center at NorthBay Medical Center.

See Team, Page 5

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Team ... (From Page 4)

team jumped into action to open 15 beds in Unit 1800 North in Fairfield’s hospital on Mon-day afternoon. Construction crews were mop-ping floors and installing monitors. Managers were cleaning furniture and delivery trucks were hustling to and from warehouses.

While both hospitals battled the intrusion of smoke and a full census, those who work on NorthBay’s campus in Green Valley stood in the line of the fire for a tense two days. While the Green Valley Administration Center and Green Valley Health Plaza escaped a manda-tory evacuation order, contingency plans were in place, just in case.

Primary care physicians and staff made plans to relocate to other ambulatory cen-ters. Most administrative functions, along with Home Health and Hospice, were prepared to work remotely, as were almost all in the IT Department. However, the IT infrastructure was most in peril because some functions could not be replicated for 48 hours or more were the building to be consumed by the blaze.

Most notable losses would have been email, the website, the employee portal and connec-tion to Cerner applications. However, Chief Information Officer Chris Timbers said typical “downtime procedures” would have kept pa-tient care delivery ongoing. Nonetheless, the disruption would have been another challenge added to all the others providers in the hospi-tal were facing.

Before the week was out, however, the IT team was building a redundant infrastructure on the campus of NorthBay Medical Center, something in the long-range plan that was ac-celerated because of the blaze.

When the Command Center was demobi-lized on Monday, Oct. 16, managers began making a list of “positives” and “needed im-provements,” the precursor to an After Action Report and Corrective Action and Improve-ment Plan.

Here are some of the strengths of our crisis management:w The Command Center was activated in a

timely manner and functioned well 24/7 dur-

ing the eight days;w Internal communication was good, supported by

twice-a-day email updates;w Staff communicated well with each other, across

departments;

Natalie Caporuscio (above) of North-Bay HealthSpring Fitness was ready to greet children Thursday morning at a drop-off emer-gency program that was hosted at the VacaValley Wellness Center. Treadmills and exercise equip-ment at HealthSprig (at left) cautioned members not to exert themselves, considering the smoky conditions.

See Team, Page 7

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Doc Talk Delivers Advice After CrisisThe aftermath of a disaster

like the recent Northern Califor-nia fires can leave adults and children feeling anxious, stressed and fearful.

On Thursday, NorthBay Healthcare clinical psychologist Dr. Amber Stirlen spent nearly an hour talking with Facebook followers about how to cope with the impact of natural disasters during #OurDocTalk.

Despite some technology problems during the Facebook Live streaming video chat, Dr. Stirlen was able to focus on how to recognize the signs of stress in adults and children, and provide options for dealing with those

stresses.Explain-

ing that her own family had to be evac-uated from the Green Valley area during

the Atlas Fire, Dr. Stirlen said she and her family experienced some of the same feelings and thoughts that others in the disas-ter area were undoubtedly feel-ing.

“I found myself, as a parent, wondering ‘Are we going to have a home to come back to?’ as the fire grew closer and closer,” she noted.

Dr. Stirlen has experience with disaster counseling, having helped the Red Cross following Hurricane Katrina. While a hur-ricane and wildfires are not the same, those who live through them have some of the same is-sues, she noted.

“With a hurricane, you tend to get some warning in advance. And there were some areas in California that had warnings and with Nixle alerts and constant updates … but some people like those in Santa Rosa may not have gotten a warning as the fire reached them homes,” she said. “And whether it’s a hurricane or a fire, you are talking about some-thing that is life-threatening. It threatens your livelihood, your children, your well-being and your future.”

All of that can add up to severe stress and anxiety. Add in constant media reports and information spreading on social media, and for some people it can simply be overwhelming.

“For those who watch it on media over and over again, I often advise just try to refrain a bit, particularly now when we are a week out from the event,” Dr. Stirlen said. “If you are not in the direct area of the fire and smoke, try to … limit the time you watch

the coverage rather than watch-ing it all day long.”

Asked by a follower on Face-book whether people will suffer with Post Traumatic Stress Disor-der, Dr. Stirlen emphasized that most people will do fine after a few weeks.

“We talk about circles of vulnerability,” she explained. “In the first circle are people closest geographically to the disaster. The second includes those with psych-social proximity, so they may have lost someone or lost a business or home in the fire. The third group includes people with a past trauma history, so some-one who recently lost a family member or a beloved pet. These are the groups most at risk

She noted that the vast ma-jorty of people (60 percent) will fare well and bounce back quick-ly. Another 20 percent will deal with some minor stress issues that last a little longer than a few weeks. Only 20 percent will have

Clinical Psychologist Dr. Amber Stirlen fields questions during #OurDocTalk on the NorthBay Healthcare Facebook page from our studio in the Green Valley Administration Center. The full video can be seen on Facebook.com/NorthBayHealthcare and on the NorthBay Youtube channel.

See #OURDOCTALK, Page 7

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Team ...(From Page 5)

w The expedited stand up of Unit 1800 in NorthBay Medi-cal Center provided needed new beds;w Command Center staff’s

consistent rounding kept lines of communication open and staff reassured that management was on top of the situation;w Security staff was managing

safety effectively;w Control of entrances and

exits to buildings were closely monitored and controlled to mini-mize the intrusion of smoke;w Engineering promptly de-

ployed air filtration devices and identified ways to protect air quality inside buildings;w Drop-in center for children

and emergency housing pro-grams got under way promptly; andw General contractor DPR was

an extraordinary resource in securing air scrubbers and other needed equipment.

Here are areas of improve-ments cited:w More training of individuals

likely to be assigned roles in the Command Center in the future would be helpful;w Closer monitoring and stor-

age of emergency supply inven-tories needed;w Communication with outside

agencies, especially the county and regional forums, could be better;w An enhanced tracking sys-

tem for patients who were seen for fire-related reasons would be helpful;w A payroll tracking system

that identified overtime related to the emergency would assist in cost recovery; andw Evacuation planning for

medical office buildings could be improved and better document-ed.

Nicole Brocato, vice presi-dent of operations and qual-ity, summed up the exceptional performance of everyone, saying, “Yes, things could be fine-tuned, some things need attention. But overall, we have good rea-son to be very proud of how we continued our high-quality care of our patients, how everyone performed compassionately and competently the entire time.”

Hazy smoke lingers over NorthBay Healthcare’s Green Valley campus.

#OurDocTalk ... (From Page 6)more intense stress issues, she said. For them, reaching out to a health professional is important.

“If you find you are jumping at sound of sirens, are not able to focus, not eating, not sleeping… if you are unable to function at work or school, those would be more significant things to reach

out” for help with, she said.For parents, she advised keep-

ing an eye on how children are doing. Older children and teen-agers may be able to verbalize their concerns but younger chil-dren may not. They may, instead, show signs of stress by saying they have a tummy ache or body

aches and pains. Talking about the feelings and

concerns is vital — for children and adults, she added.

The video of the discussion can be viewed on the NorthBay Facebook page and on the North-Bay YouTube channel and will be posted on NorthBay.org soon.

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spite heavy winds, that firefight-ers would get the upper hand.

At 4 a.m., her sister Amber called. She and her family were coming home from Reno because they heard the fire was headed toward Gordon Valley, just north of Suisun Valley.

Lacy and her husband Joe quickly dispatched their two children to his mother’s for safe-keeping, so they could get to work.

Lacy, NorthBay Healthcare’s Program coordinator for the simulation lab in Green Valley, is also a volunteer with the Suisun Fire District. She comes from a long line of firefighters, with her father serving as Chief of the Suisun Fire Protection District for 38 years before his death. Her husband Joe is a police officer, no stranger to crisis management.

During the course of the next four days, they did everything from purchasing water and Gatorade to delivering food and rescuing animals.

At one point she, Joe and Am-ber were rescuing a neighbor’s goats, when they were surround-ed by flames.

“We had to drive through the fire to get out,” she said, noting they managed to rescue a good number of goats.

Although her entire neigh-borhood was under mandatory evacuation, she and Joe decided to stay, parking a camper in the parking lot at the Suisun Fire Protection District Station 32, which is about two miles away from their home.

“Not that we slept much dur-ing those four days,” she re-called. “It was crazy.”

While lots of resources were available to CalFire on the Napa side of the blaze, no food and water made it through to the Gordon Valley Fire District fire-fighters, who were doing their best to defend Gordon Valley and Twin Sisters.

“We’re sort of in the forgot-ten valley,” said Lacy. “It took longer for us to get the help we needed.”

But eventually, help did ar-rive, in the form of strike teams from Reno, Oregon and Wash-ington. And dinner Wednesday night came courtesy of NorthBay Healthcare, which had canceled its employee banquet, but still had 430 meals that needed to be prepared or it would go bad. One

hundred of those meals went to the Suisun District.

“The guys were super excited to get that food. For some it was the first hot meal they’d had in four days,” said Lacy.

By Sunday, Oct. 15, the mandatory evacuation notice had been lifted in her neighbor-hood and neighbors were able to return. Across the street, Lacy could see where the fire had crested the top of the hill, and off in the distance, charred land-scapes were scattered.

“We got lucky,” said Lacy. “Not a single home in Gordon Valley was lost. But it took a whole lot of effort from our volunteers. We were grateful when help arrived, because it made a big differ-ence.”

A Proud MotherKit Gribben, patient accounts

representative with Patient Fi-nancial Services, was proud to see her son, Lt. James Gribben with the 235 Engineer company

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Blaze ...(From Page 1)

See BLAZE, Page 9

The property just over the hill from Lacy’s home is charred.

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of the National Guard featured on ABC news during a report from Santa Rosa. James had been dispatched with his company to help the community recover from the devastating fire.

“I’m so proud of him and the work he’s doing,” said Kit. “I didn’t expect to see him as a spokesman, but it made me feel proud. I’ve always taught my children, if anyone needs help, you need to be there. And that’s what he’s doing, through his job.”

Oh, What a Week!“What a week,” said Yolanda Nunez-Bono-

mo, manager of social services. Many of her family members live in the

Sonoma County area, including her 93-year-old mother, who lives in a senior trailer park and had to be evacuated. After several days in San Jose with relatives, she was able to return on Monday.

Yolanda’s brother lost his home and a ve-hicle. Her sister-in-law lives in Larkspur, and is still not sure whether her house is standing, as commu-nication has been difficult.

“Even my high school no longer stands,” Yolanda said with disbelief.

Her niece and two children were evacuated from Windsor and stayed with Yolanda for a couple of days, but were finally able to return.

“It’s been a very exhausting and emotional week,” she said.

True Love Prevails!Proud mother and longtime NorthBay employee

Sharon Picciano, R.N., shared that not even a wild-fire could stop her daughter Lindsay from marrying her beloved, Chris Engell.

Lindsay, an anesthesia technician at NorthBay and part-time paramedic, met Chris, also a para-medic and reserve Fairfield firefighter, through their jobs at Medic Ambulance, and planned to marry Oct. 14.

Sharon and her husband were on a voluntary evacuation from their Napa home and had moved in with Lindsay a few days before the wedding. Then Lindsay’s home was placed on advisory evac-uation.

And three days prior to the wedding, the venue landed in the fire zone as well.

No matter, they picked up and moved to Historic

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Oakdale Ranch in Esparto for that walk down the aisle. What’s more, they were featured on Fox 40 News, much to their surprise.

Medic wrote in a Facebook post, “These fires impact us all in so many ways, here is an uplift-ing happy ending for two of our employees. We congratulate Mr. and Mrs Engell on their amazing story of perseverance and love and wish you a life filled with love and eternal happiness.”

Blaze ... (From Page 8)

It was “Happily Ever After” for Lindsay and Chris Engell.

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Banquet Postponed, But Meals Go On

Noting the smoky conditions from the fires that scorched por-tions of Sonoma, Napa and Sola-no counties, NorthBay Healthcare leadership made the decision last week to cancel a pair of annual events: the employee banquet and the NICU Reunion celebra-tion.

Both events were scheduled at the Green Valley Administration Center during the height of the wildfire battle.

The NICU Reunion event was canceled due to smoky conditions not deemed healthy for children. There is currently no decision on rescheduling.

The annual employee banquet will be rescheduled.

“You have my solemn promise that the show will go on at an-other time,” noted President and CEO Konard Jones in an email announcing the decision.

A tentative date has been set

for Nov. 30, but invitees should watch for a formal invitation to be mailed with a new date.

“Many of our employees live in areas affected by the dreadful fires that have wreaked so much devastation. They’ve been evacu-ated or they now host loved ones or colleagues who have moved in with them temporarily,” Konard wrote. “Many people who would like to attend … would miss it because of various factors. The dynamics of the fire, its proxim-ity to our facilities in Green Valley and the unpredictable air quality that affects patient care every-where causes this to be a very fluid situation, hour by hour.”

The meal wasn’t a total loss, though. Rather than simply can-cel the banquet, the decision was made to send the approximately 430 meals to local firefighters

and evacuees.“It’s part of our mission to

provide compassionate care to the community. We salute our hard-working firefighters and volunteers and wish the best for the evacuees,” the Facebook announcement of the decision noted.

Of the 430 Meals, 160 went to evacuees at Solano Commu-nity College. Another 110 were sent to firefighters at Suisun Valley and Gordon Valley; About 50 went to Cordelia firefighters, and the remainder, a little over 100, went to the Fairfield incident command center.

A team from Human Resourc-es and Public Affairs teamed up to make the deliveries Wednes-day afternoon, after meals were picked up from the Sunrise Event

NorthBay’s Outreach Shared Repeatedly

on Social Media

Human Resources Executive Assistant Lorie Jarvis (left) helps SCC Maintenance Worker Kelly Trujillo load up his golf cart for deliver to the cafe where evacuees were stationed.

A volunteer with the Kroc Center car-ries trays of food donated by NorthBay Healthcare into the SCC cafe. See MEALS, Page 11

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Center in Vacaville.Reaction on social media was

overwhelmingly positive.The initial post announc-

ing plans to cancel the meal and donate it to local firefight-ers and evacuees has reached 20,304 people’s Facebook news feeds. As of Oct. 20, it has been shared 159 times, had 75 com-ments posted on it and received more than 870 “reactions” (likes, loves, etc.).

When a video slideshow of the delivery of the food was posted, it enjoyed an even big-ger response. By Oct. 20, it had been served to 22,074 people’s Facebook newsfeeds, had been shared 181 times, viewed more than 11,000 times, had 34 com-ments posted on it, eliciting 449 reactions.

The reactions from firefighters and evacuees were priceless.

“They were very grateful,”

said Lacy DeQuattro, program coordinator for the NorthBay Simulation Lab and a vol-unteer with the Suisun Fire Protection District. “One crew said it was the first real food they had since Sunday (when the blaze began).”

“This is really, greatly ap-preciated,” confirmed Cordelia Fire Chief Keith Martin.

Meals ...(From Page 10)

Kroc Center/Salvation Army staff and volunteers were pleased to accept NorthBay donations at Solano Community College. Likewise, firefighters (below) at the Cordelia fire Department were also pleased when Human Resources Director of Talent and Organizational Development Mary Dugbartey (below) arrived with a delivery.

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Employee Emergency Fund Could Use Your Help

Pitch In...(From Page 3)

Although the full impact of the recent Napa-Sonoma-Solano fires has still not been measured, it’s clear that many NorthBay Healthcare employ-ees are going to need a little extra help, when the smoke clears.

Many were evacuated and are still assessing the damage to their homes and property. Regret-tably, a few even lost homes.

That’s where NorthBay’s Employee Emergen-cy Fund or “E-Fund” comes into play. The fund stands ready to assist employees in need of help, due to unplanned, unexpected expenses. It can help employees with temporary shelter until they can get matters sorted out. It can be used to buy clothing and food until other funding comes through.

A multidisciplinary committee makes decisions about how the fund can be used during a time of need.

In the past, the fund has helped employees who have lost their homes due to fire and other disas-ters.

“Unfortunately, our funds have dwindled in recent months and likely won’t be enough to fulfill the multitude of needs we anticipate our employees experiencing in the days and weeks to come,” said Diane Urbano, Human Resources Services Manager,

Employees who want to help can make a one-time donation, or a regular, ongoing donations to this fund via payroll deduction. Contact Diane at (707) 646-3313 for information on how to donate or to seek help.

Center.Doctors Offer ExpertiseWhen the decision was made

to move three complex, develop-mentally delayed patients from a special care home in Sonoma to a make-shift medical facil-ity/gym/shelter in Dixon, three NorthBay Healthcare physicians stepped in to help.

According to Mary Jameson, practice manager for the North-Bay Center for Primary Care, physicians Madhav Goyal, Ali Hassani and Marikit Parker as-sisted in the transition by review-ing the patients’ medical records, qualifying them for immediate transport to their new permanent care facility in Vacaville.

“It’s ‘We are NorthBay’ exem-plified,” said Mary. “Thank you, doctors!”

Water on the WayTrauma Outreach Coordinator

Brenna Benjamin is never one to turn away when she sees a need. She rallied family friends,

and with some contributions from coworkers as well, she was able to purchase food and drinks for local firefighters and EMS crews, which she delivered to Suisun Fire Protection District.

No Goat Left BehindGail Barnett, a posting file

clerk in the NorthBay Clinical Lab, is the proud mom of a daughter who has been heading up a drive to collect donations of food for dogs, cats, chickens, goats, pigs and horses and transport them to Napa for rescued animals.

“We were in Napa yesterday

Oct. 16 and there is still a great need for sup-plies,” Gail said. “We helped unload sup-plies and transported a couple of beautiful goats that got to go back home!”

She noted that while there are many dona-tions and supplies com-ing in right now, the need will continue for months. “Think about

it. If they lost their home, they don’t have

any place to keep these animals, so some of them may have to be housed at these rescue sites for a while. So there is going to be a need for some time to come.”

Snack Queen DeliversRebecca Miller, R.N., admits

that she’s known as the North-Bay Snack Queen, so when she learned that many of her friends and colleagues were evacuated taking shelter in various spots around Fairfield, she went into delivery mode, providing not only snacks, but lunch and dinner.

Water and food donations at HealthSpring Fitness.