Team-Building HRT 382. Thanks to: Ken Blanchard, Patricia Zigarmi, & Drea Zigarmi, authors of...
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Transcript of Team-Building HRT 382. Thanks to: Ken Blanchard, Patricia Zigarmi, & Drea Zigarmi, authors of...
Thanks to:
Ken Blanchard, Patricia Zigarmi, & Drea Zigarmi, authors of Leadership and the One Minute Manager Ken Blanchard, Donald Carew, and Eunice Parisi-Carew, authors of The One Minute Manager Builds High Performing TeamsR. B. Lacoursiere, author of The Life Cycle of Groups: Group Developmental Stage Theory
Thanks to:
Stephen P. Robbins, author of Organizational Behavior: Concepts, Controversies, and ApplicationsTools for Teams: Building Effective Teams in the Workplace, edited by Craig SwensonRobert H. Woods and Judy Z. King, authors of Quality Leadership and Management in the Hospitality Industry
D4 D3 D2 D1
High Commitment
CompetenceLow
From "Leadership and The One Minute Manager"
Individual Development Stages
Coaching StagesDirectingStructure, organize, teach & supervise
CoachingDirect and support
SupportingPraise, listen & facilitate
DelegatingTurn over responsibility for decision-making
Situational Leadership II
The Four Leadership Styles
(High) S3 S2 Supporting Coaching
Beh
avio
rS
uppo
rtiv
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S4 S1
Delegating Directing
(Low) Directive Behavior (High)
High Moderate LowD4 D3 D2 D1
Developed DevelopingDevelopment Level of Followers
From "Leadership and The One Minute Manager"
Group Development
Orientation Called “Forming” in Robbin’s model Uncertainty about purpose, structure & leadership Members are “testing the waters”
Dissatisfaction Called “Storming” in Robbin’s model Characterized by intragroup conflict Members accept the existence of the team, but
individuals resist the constraints on their individual
Group Development
Resolution Called “Norming” in Robbin’s model Characterized by cohesiveness, identity, structure,
and a set of expectations Members develop closer relationships
Productivity Called “Performing” in Robbin’s model Structure of the team is fully functioning Members’ energy has moved from getting to know
phases to getting the work done
Group Development
Robbin’s model includes a final phase called “Adjourning”
This would be characterized by a temporary committee completing a task or achieving results based upon a goal
Your team may go through these five stages twice…
GDS4 GDS3 GDS2 GDS1Production Resolution Dissatisfaction Orientation
High Morale (Commitment)
Productivity (Competence)Low
From "One Minute Manager Builds High Performing Teams"
Adapted from "The Life Cycle of Groups: Group Development Stage Theory"
Group Developmental Stages
Situational Leadership II
The Four Leadership Styles
(High) S3 S2 Supporting Coaching
Beh
avio
rS
uppo
rtiv
e
S4 S1
Delegating Directing
(Low) Directive Behavior (High)
High Moderate LowG4 G3 G2 G1
Developed DevelopingDevelopment Level of the Group
From "One Minute Manager Builds High Performing Teams"
Group Orientation
Instructors will form the initial teams
The Management Plan and HRT 383 will help you frame your purpose
Instructors will offer insight into structure, but what your team does and how it gets accomplished is your business
Group Dissatisfaction
What might you expect?
The Team
Your management position
Your week of management
Formal vs. Informal Leadership
Example Norms
We will maintain and share a positive attitude.
We are willing and eager to help one other.
We believe in being respectful of each other at all times.
Example Norms
We will maintain communication with each other, whether day or night, and we will share all information relevant to the team’s success.
We will openly share our thoughts and ideas with the team and we will be courteous and truly listen when others are sharing their thoughts and ideas.
We will be open, honest and professional in our communication at all times.
Example Norms
We will not bring our personal conflicts to the group.We will follow through on our individual and our team responsibilities.We will be responsible to each other, in part by doing what is needed for others and for accomplishing what is agreed upon.
Example Norms
We will refrain from sidebars, plops, and any activities that detract from the group process.We will respect diversity and welcome discussion from all members of the group.We will share their expertise and workload with one another.We will be punctual, prepared, positive, and actively participate in all meetings.Consensus will be reached after thoughtful, inclusive input.
Group Production
Getting the Management Plan done
Why not just jump right in?
Creating a guiding purposeTeam PhilosophyTeam Mission
Group Adjournment
Temporary break
What will happen next quarter?FormingStormingNormingPerformingAdjourning