Team Building and Leadership

Ashish

What is a team?

A team consists of small number of people who have complimentary skills with a commitment to a purpose and performance goals and are mutually accountable to each other.

Small number of people

Activities 4/less 5-9 10-13 14+

Skill Availability V LO OPT HI V HI

Cost of Coordination

V LO OPT HI V HI

Conflict V LO LO HI V HI

We Feeling V HI OPT LO V LO

Complimentary Skills and their outcomes

• Complimentary Skills– Technical and functional Expertise– Problem Solving and decision-making skills– Interpersonal Skills

• Their Outcomes– Emergence of we feeling– Less costly– Mutual Respect– Low conflict

Commitment to a purpose

The best teams invest a tremendous amount of time and effort exploring, shaping and agreeing on a purpose that belongs to them both collectively and individually

Performance Goals

• Specific

• Measurable

• Attainable

• Relevant

• Time-bound

Mutual Accountability

• Promises we make to ourselves and to others result in..– Commitment– Trust

• Mutual Accountability cannot be coerced

Characteristics of effective leadership

• Accurate self-assessment• Conceptualization• Concern with relationships• Concern with impact• Developing others• Managing group processes• Proactively• Self-confidence• Specialized knowledge• Use of specialized power

Phase -I

• Characteristic– High Energy– Feeling of Bonhomie– Apprehension

• Leadership Role– Focus on Mission– Identify stakeholders– Set goals– Develop rules of the

game

Team Mission Checklist

• Supported by all members?• A source of pride?• Simple?• Unique?• Realistic?• Guide in decision making?• A clear description of purpose?• A clear description of customers?

Phase - II

• Characteristics– Initial Bonhomie is lost– Trying to prove– Apprehensions surface

• Leadership Role– Clarify the roles– Encourage diverse

opinions to surface– Do not avoid conflicts– Remind the goals

Phase - III

• Characteristics– Mounting tension– Operational problems

leading to deviation from mission

– Dangers..• Group think

• Leadership Roles– Involve all team

members– Identify the specifics– Address accountability

Identify Roadblocks

• Guarded communication

• A lack of disagreements

• Unwilling to share information

• Ineffective team meetings

• Unrealistic goals

• Little faith in others

Phase - IV

• Characteristics– Peer feedback is

utilised– High energy in team

members– High on mutual

respect– High on mutual

support– Extraordinary

performance

• Roles– Manage conflicts– Emphasise on

collaboration– Focus on joint decision

making

Phase - V

• Characteristics– Lack of performance– Mutual distrust– Shirking– Mud slingling

• Leadership Roles– Review– Recast goals– Rearrange roles– revitalise

A dynamic team

• Clearly states its mission and goals• Identifies its stakeholders• Focuses on results• Encourages open communication• Clarifies roles and responsibilities• Builds upon individual strengths• Resolves disagreements• Encourages creativity• Evaluates its own effectiveness

Leaders in teams

• Need to be inspirational – have a vision for the future

• Build trust, cohesion, and unity

• Facilitate decision making

• Expand the competencies of members

• Foster creativity and capitalize on the organization's diversity

• Manage change