Team Building

What is a Team?A team is a group of people who are mutually dependent on one another to achieve a common goal.

Tantra Totem

Make your tribe and make a Tantra Totem and a war cry for your own team.

Objectives for this MeetSetting clear goals Defining individual roles Communicating clearly and openly Making effective decisions Balancing participation Valuing diversity Managing conflict Creating a positive atmosphere Developing cooperative relationships Utilizing participative leadership

Breakout Let us divide ourselves in groups and get ready for action!

Advantages of having a happy team

More input leads to better ideas and decisions. Higher quality output. Involvement of everyone in the process. Shared information means increased learning. Increased understanding of other people’s

perspectives. Increase opportunity to draw on other people’s

strengths. Ability to compensate for individual weaknesses.

Anything extra that you can think of?

Steps Towards Team Building

Setting Clear Goals•To build an effective team, it is important to make sure that the everyone in the team works towards a “Common Goal”.

•It is a leader’s responsibility to link the individual goals of each team member with the common goal to ensure motivation and desire to achieve it.

Defining individual roles•Everyone in the team must know

their roles and responsibilities and there should be no confusion regarding them as this could lead to unnecessary friction amongst team members.

•Every team member should know that there role in the team is crucial and is valued by their boss. They should be able to respect the role of everyone in the team.

Clear allocation of work reduces the possibilities of intra team conflict.

Communicating clearly and openly

•Putting the information across clearly and with the right words and tone ensures trust and confidence in team thus encouraging every team member also to be honest and clear about their views.

•A leader who communicates clearly wins the trust of the team and thus is the focal point of a strong and closely bonded team.

Making effective decisions

•Decision making involves choosing between alternatives, prioritizing and choosing the most feasible alternative. Taking everyone’s views and incorporating them in the decision made increases its acceptability and thus makes the process of change easier.

•The decisions taken should help the team in their development and should be a clear image of their usefulness for guests, employees and the hotel.

Balancing Participation

•There should be an equal participation of everyone in the team in every task taken and every decision made. The energy of enthusiastic members should be routed in the right directions and the shy members should be encouraged and motivated to speak up and participate more.•A leader makes his presence felt best by being encouraging towards everyone’s participation from the team.

Valuing Diversity•The individuality of each team member should be respected. There shouldn’t be any discrimination based on age, gender, personality traits, race, color etc. The individual charecterisitcs of each are an asset to the team and strengthen it.

•A leader should be capable of making every team member respect the other and the diversity in team and should lead by example.

Managing Conflict•Conflicts are a part of every group dynamics but the skill lies in handling them skillfully and reducing the intragroup friction to minimal.

•A leader should ensure that the conflicts are handled with a good balance of assertiveness and sensitivity and should be totally prejudice free.

Creating Positive Atmosphere

•A leader should guide his/her people towards a guest centric approach and keeping customers happy.

•If due appreciation is given to every applaud that the team member brings and the team is happy, a positive atmosphere is automatically created.

Developing cooperative relationships

•A team that is dependent on each other for the completion of their goals and realises the importance of that dependence, churns out maximum output and stays happy together•A leader should bring professional harmony and mutual dependence in the team to make the team bond stronger and more productive

Utilizing Participative leadership

•Delegation of responsibility helps in developing the team’s leadership skills and the sense of responsibility

•It is a great motivating factor too which leads members of team to own the task and thus work towards it with greater enthusiasm

Breakout Let us divide ourselves in groups and get ready for action!

Did we understand…

Setting clear goals Defining individual roles Communicating clearly and openly Making effective decisions Balancing participation Valuing diversity Managing conflict Creating a positive atmosphere Developing cooperative relationships Utilizing participative leadership