Team Advanced VC Services Cisco WebEx Services...Android smartphones and tablets iPhone, iPod touch,...

Team Advanced VC Services

Cisco WebEx Services

People Want to Collaborate Their WayMore Technology Choices Are Available Than Ever Before

They want mobility.

They want applications that make them

more productive.

They want easy and intuitive user experiences.

They want device choice.

They want to collaborate with whom they want,

however they want to.

Project management with video yields a ninefoldincrease in performance

Video-based meetings end sooner and achieve better results

Participants in meetings with video retain information nearly 40 percent better than with a phone only

The Value of High-Quality, Anytime Video Collaboration

Collaboration Is Increasing

97% agreed that they

use VC more than

2 years ago

95% agreed that VC is

more reliable than

2 years ago

92% agreed that VC is

easier to use than

2 years ago

71% agreed that they

have more video rooms

in their company than

2 years ago

Find a Balance Between User and IT Needs

Ease of use and quality

Key Concerns

Scaling collaboration

for every user

Simplicity of

deployment

Getting the bestROI from new andexisting investments


Quote

1

Order

2

Customer

Registration

3

Provisioning

4

Customer

Enablement

5

Customer

Adoption /

Renewals

6


Harvard Business Review

bring people together


Wide Variety of Collaboration Needs

Wide Variety of Collaboration Technologies

Mobile, Office, Home,

Inter-Company Smartphones, Tablets,

Laptops, Thin Clients

Video, Voice, Web,

Social, Business Apps

Cloud On-Premise


ANY CONTENTANYWHEREANY DEVICE

INTEGRATED COLLABORATION EXPERIENCE

Video handled as Easily

as Voice, Data

Flexible Access

from All Clients

Richest Experience

in Any Location

Secure

Mobility

Wide Variety of Collaboration Needs

Wide Variety of Collaboration Technologies


UnifiedCommunications

TelepresenceCollaborationApplications

CustomerCollaboration


Cisco WebExLeads the Market

52%Market Share

Source: Synergy Research 2012

CiscoWebEx52%

InterCall 4%

Adobe 5%

Others 10%

Citrix Online

20%

Microsoft 9%


Participants from over 231 countries

2.2 Billion meeting minutes per month

39+ Million meeting attendees per month

Over 9 million registered hosts worldwide

3.8 Million mobile downloads

The Power of Meetings


Hub

Cisco WebEx Cloud

Global Scale

Optimized for Collaboration

and Content Distribution

Highly Availability,

Performance/Spee

d

Multi-layer Security


People-Centric

Expand value proposition

Cross-company collaboration

Simple offers, IT Administration

Cisco product integration

Easy to use, adopt

© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 20Cisco ConfidentialCisco Confidential© 2012 Cisco and/or its affiliates. All rights reserved. 20

Cisco WebEx Meetings –Solution Overview


Next Generation WebEx Conferencing Platform

• Introduces the complete

meeting lifecycle with

Meeting SpacesPrepare, meet and follow-up

• Enriched user experienceFile sharing, comments, contacts,

avatars and chat

• Two-way Video and VoiP

on MobileWebEx anywhere, anytime on

any device

• Elevated Video

ExperiencesHighly accessible for effective

collaboration

Available June, 2012


The Complete Meeting Lifecycle

• Invite attendees

• Share files

• Share agenda

• Discuss goals

• HD Video support

• Integration with

Meeting Space

• Avatar support

• Share notes

• Share recording

• Assign follow-ups

• Share more files

• Schedule next meeting


An Entirely New Way to Collaborate and Share from the Cloud

Complete Meeting Lifecycle

Related Documents

Recordings and Discussions

File Sharing

HD Conferencing

Real-time Screen Sharing

Mobile Meetings

Attendee Organization

Documents Distribution

Integrated IM and Presence

1 PREPARE 2 MEET 3 FOLLOW UP


NOW General Available

• Introducing Meeting Spaces - a new way to prepare, meet andfollow-up

• Document library and file sharing

• Two-way video and VoIP on mobile devices

• 720p HD Video

Single Identity, administration and Open APIs

Integrated IM and presence


• Create highly engaging webinars and web events

• Manage events end-to-end, from invitations to follow-up

• Qualify, track, and cultivate leads for your sales pipeline

• Capture attendee information for sales and marketing databases

•Highly interactive experience

•PowerPoint and application sharing

•High-quality video

•Q&A, chat, polling

•Customized email management

•Automated registration and lead scoring

•Flexible integrated audio

•Supports up to 3,000 event participants*

*A maximum of 500 participants can see live presenter video in video-enabled events.


• 720p High Definition video in the main session

• Integrated audio

• Breakout sessions and hands-on labs

• Quick response tools

• Robust testing and reporting features

• Provide highly effective, live instruction - to anyone, anywhere

• Capture and post session recordings for self-paced learning and review

• Create a dynamic, interactive learning environment

• Engage learners and manage participation to maximize information retention


High quality two-way video

Click-to-Chat

Application, web, streaming

video and document sharing

Integrated PSTN or VoIP audio

Network based recording

• Improve customer experience, decrease time-to-resolution

• Collect system information and control desktops to resolve issues fast

• Easily queue and route support requests with an integrated WebACD system

• Decrease costs while increasing your support team's productivity


A natural face-to-face video experience with WebEx

• 720p High-definition video: WebEx

Meetings, WebEx Meeting Center,

WebEx Training Center

• 360p High-quality video: WebEx Event

Center and WebEx Support Center

• Two-way video for WebEx Meetings,

Meeting Center on iPad, iPhone and

Android tablets

• Integrated TelePresence experience with

WebEx Meeting Center


Android

smartphones

and tablets

iPhone, iPod

touch, iPad

BlackBerry

smartphones

Preinstalled

on Samsung

Omnia Pro 4

Mobile Browsers:Symbian,

Windows Mobile

Leader in mobile meetings – 2.7+ Million mobile downloads

•Host, join, start, schedule meetings

•Audio conference (callback or call-in)

•View shared content, live annotations

• Public and private chat

•High-quality, 2-way multipoint video (iPhone, iPad,

Android tablets)

Thank You

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