TE Summit 23-24.10.2013.Natacha Moquet, Dr. Bastian Pelka-E-facilitator
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Transcript of TE Summit 23-24.10.2013.Natacha Moquet, Dr. Bastian Pelka-E-facilitator
Natacha Moquet | Dr. Bastian Pelka | Malta| 24th Oct 2013 | Telecentre Europe summit 2013
A new Job profile: E-Facilitator foreInclusion
Functional Hybrids between ICT Teaching and Community Managementresults from 4 EU LLP funded development projects
Natacha Moquet & Dr. Bastian Pelka
This project has been funded with support from the European Commission. This publication
[communication] reflects the views only of the author, and the Commission cannot be held
responsible for any use which may be made of the information contained therein.
Natacha Moquet | Dr. Bastian Pelka | Malta| 24th Oct 2013 | Telecentre Europe summit 2013
This project has been funded with support from the European Commission. This publication
[communication] reflects the views only of the author, and the Commission cannot be held
responsible for any use which may be made of the information contained therein.
2
A digital parallel world is raising
Natacha Moquet | Dr. Bastian Pelka | Malta| 24th Oct 2013 | Telecentre Europe summit 2013
This project has been funded with support from the European Commission. This publication
[communication] reflects the views only of the author, and the Commission cannot be held
responsible for any use which may be made of the information contained therein.
3
It offers new possibilities … and threats
Natacha Moquet | Dr. Bastian Pelka | Malta| 24th Oct 2013 | Telecentre Europe summit 2013
This project has been funded with support from the European Commission. This publication
[communication] reflects the views only of the author, and the Commission cannot be held
responsible for any use which may be made of the information contained therein.
The thing is…how to get there?
4
Natacha Moquet | Dr. Bastian Pelka | Malta| 24th Oct 2013 | Telecentre Europe summit 2013
This project has been funded with support from the European Commission. This publication
[communication] reflects the views only of the author, and the Commission cannot be held
responsible for any use which may be made of the information contained therein.
5
Access barriers(Wilson 2005):
possibleinterventions
telecentreactivities
Provide computers and internet access
Computer use for free
Provide training for
teachers and trainers,
foster development and
recognition of newprofessional profiles
?
Support local contentproduction
Support local content
production
Provide computers and
public internet access
Active lobbying, issuing
studies
Interventions
for eInclusion
Sources: Rößner, Michael (2010): Partizipation,
Exklusion und Inklusion von jugendlichen Mediennutzern im
Internet: Zur lebensweltlichen
Relevanz der barrierearmen Zugänglichkeit. Eine empirische
Studie. Tübingen.: http://tobias-lib.uni-tuebingen.de/volltexte/2011/5582/pdf/D
issRoessner.pdf P. 45, 47
Wilson, Ernest: The Information
Revolution and Developing Countries. The MIT Press, Cambridge,
Massachusetts, 2005: 306.
Natacha Moquet | Dr. Bastian Pelka | Malta| 24th Oct 2013 | Telecentre Europe summit 2013
This project has been funded with support from the European Commission. This publication
[communication] reflects the views only of the author, and the Commission cannot be held
responsible for any use which may be made of the information contained therein.
eInclusion for vulnerable people needs spaces and people
� Spaces: trusted, safe, close, free and public -> Telecentre
� People: trusted, competent -> eFacilitators
6
Natacha Moquet | Dr. Bastian Pelka | Malta| 24th Oct 2013 | Telecentre Europe summit 2013
This project has been funded with support from the European Commission. This publication
[communication] reflects the views only of the author, and the Commission cannot be held
responsible for any use which may be made of the information contained therein.
Project strand, LLP
7
Telecentre
learning
Content
Job skills
ICT Skills
Source:
„KC4all“,
Grundtvig
Job profile:
eFacilitator
Job skills
ICT Skills
Source:
„vet4e-I“,
LdV
Community
management
Elderly
Youth
ICT skills
recognition
Source:
„eScouts“,
LdV
Professio-
nalisation
HR
Knowlegde
Management
recognition
Source:
„…“
2009……………..2010…………….2011……………2012………………..2013…………..2014…..
Transfer
Sustainability
Transfer to
other
countries
Sources:
„Trans
eFacilitator“,
LdV
„Raise4eI“
LdV
Natacha Moquet | Dr. Bastian Pelka | Malta| 24th Oct 2013 | Telecentre Europe summit 2013
This project has been funded with support from the European Commission. This publication
[communication] reflects the views only of the author, and the Commission cannot be held
responsible for any use which may be made of the information contained therein.
What are an eFacilitator‘s competences?
8
Natacha Moquet | Dr. Bastian Pelka | Malta| 24th Oct 2013 | Telecentre Europe summit 2013
This project has been funded with support from the European Commission. This publication
[communication] reflects the views only of the author, and the Commission cannot be held
responsible for any use which may be made of the information contained therein.
9
Key challenge: professionalisation of intermediaries
Level 1:
On demand assistance
Passive role; the telecentre only reacts to user’s demand of help.
Level 2:
Level 1 + Training
Provider of digital literacy training, the telecentre can also look
for/attract the users and give a social orientation to his/her
intervention.
Level 3:
Level 2+ User empowerment
Provider of social inclusion services, the telecentre promotes the
digital autonomy of the users and their achievement of personal
goals taking advantage of the many resources available at the
Information Society
Level 4:
Level 3 + Active participation in
community
Provider of community service-learning, the telecentre promotes the
critical use of ICT and the engagement of the users with their local
communities/social belonging groups through their active
participation of community/social projects.
Natacha Moquet | Dr. Bastian Pelka | Malta| 24th Oct 2013 | Telecentre Europe summit 2013
This project has been funded with support from the European Commission. This publication
[communication] reflects the views only of the author, and the Commission cannot be held
responsible for any use which may be made of the information contained therein.
Windows
Dreamweaver
Gimp
GNU/Linux
Ubuntu
Digital Photography
Digital Video
OpenOffice
Organising Digital
literacy workshops
Volunteering in
online centres
Managing projects
and funds
Exchanging good practices
with other countries
Online procedures for
bureaucratic issues
Starting up an online centre
Resources to support
facilitation task
Working in a network
Facilitating job seeking
Web 2.0Blogs
Foreign languages
Gender issues
DL for childrenDL for people living
in rural areas
DL for migrants
DL for older people
DL for people with disability
DL for young people
Natacha Moquet | Dr. Bastian Pelka | Malta| 24th Oct 2013 | Telecentre Europe summit 2013
This project has been funded with support from the European Commission. This publication
[communication] reflects the views only of the author, and the Commission cannot be held
responsible for any use which may be made of the information contained therein.
The eFacilitator profile
� The profile is closer to social work than ICT teaching
� Relevance of easy, low level ICT (Internet, social media, chat)
� High demand for target group knowledge, motivation
� High demand for job skills knowledge
� Innovation: Combination of ICT + Job skills + community building
� Taking advantage of PIC/library/etc. infrastructure
11
Natacha Moquet | Dr. Bastian Pelka | Malta| 24th Oct 2013 | Telecentre Europe summit 2013
This project has been funded with support from the European Commission. This publication
[communication] reflects the views only of the author, and the Commission cannot be held
responsible for any use which may be made of the information contained therein.
12
Outlook
� Challenge: Recognition of profiles
� Ongoing in six European countries
� Vocational or higher education pathway?
� Challenge: labour market studies
� Challenge: provide sustainability and quality, approach:
further professionalization by knowledge management (“Academy”)