TDWI Exec Summit - gsl gb 022314 FINAL

Pressing the Advantage

February 24, 2014

Disruptive Acceleration with DataViz & Analytics at Cisco

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Cisco designs, manufactures, and sells networking and other products related to the communications and information technology industry

worldwide.

John Chambers’ stated goal is to be the #1 IT company in the world

Cisco Confidential 3©2014 Cisco and/or its affiliates. All rights reserved.

Gregory Lewandowski

@lewandog

Analytics CoE LeadData Science

Data Visualization

Greg Blair

IT Manager, BI and Data PlatformsSelf Reliance

Data Visualization

G2


John Chambers – 2013 CIO Summit

“We’re customer driven. Many of the market transitions we’ve ridden were from listening to customers saying ‘Here’s where you need to go.’ ”


ENABLE THE CREATIVEAND CURIOUS


HOW?


Old School

Traditional BI delivery models…and processes

Too slow Too expensive Too inflexible

From hampered to happy

From functional to cross-functional

From idea to execution

Moving from information to understanding

Constantly Changing BI and Analytics Environment


BI from Both Sides: Ownership and Collaboration Between Business and IT

Some of this stuff actually works…

Jill Dyche


IT Thinks…

The business will make mistakes and bad decisions

Not enough governance

BI is for end-users to use; not create

The business doesn’t even know their requirements

We’re saving business from themselves!!

Too slow…

Too expensive…

Too much process

Lack of flexibility

You just don’t get it…

Did I mention too slow and too expensive?

Business Thinks…


Seriously?

Seriously?


Balance…Is

Self-Reliance

Business Value Sandbox Agility

Control…Was

Gate-keeper

Protect Performance Process Inflexible

From Control to Balance


Old School


DataViz Community

Teaching Consulting Community building Leading change






Differentiating data communication

Interactive

Immersive



Visual Discovery: Unleashing the Next Wave of Self-Service BI


Cindi Howson


DataViz Community• Education• Reading recommendations

• Books - must Reads, advanced topics, other

• Articles & white papers – consistent cadence

• Social Media

• #dataviz Twitter feed & suggested tweeters

• LinkedIn group suggestions

• Videos – linked and produced

• Blogs

• Well-known DataViz bloggers

• Our own weekly blog

• Calendar of Events

• Links to Partner Communities

• Training

• Consulting


Old School


DataViz Community

Self Reliance


2 weeks to prod (max)

On-the-fly enhancements

Fanatical users Viral growth Too slow

Too expensive Too inflexible






Interactive

Immersive

Anybody can be a “Data Producer”

Focus on the business




The Promise of Self-Service BI

Claudia Imhoff

Lyndsay Wise

DIY BI and Analytics


INNOVATIONFilling a Gap

Engagethe

Analyst Communit

y

Re-Imagine Enterprise BI

Increase Productivity

Flexibility

Relevance Through Self-Reliance

OrganicGrowth

Ease of Doing

Business

Pride of Ownership


Sites


Detailed Growth

• Streamlined engagement

• 2 meetings – 2 weeks

• Unobtrusive Governance & Operations

• Support and maintenance

• IT integrations

• Centrally managed HW and SW resources

Server Support

Engage

Govern

IT is Responsible For…

• Manage your own deployment

• Manage your own learning

• Build your own dashboards

• Bring your own data

BYOD BYOD

MYODMYOL

Business is Responsible For…


Use Case:

New Leadership

With a change in leadership, opportunities to make a difference were apparent…

• Align to Corporate goals

• Align to VSME (vision, strategy, metrics & execution)

• Provide clarity in budget and resource allocation

• Better understand our customers


• Simple

• Immersive

• Exploratory

• Immediate knowledge

• Collaborative

• Dares you to ask the next question…

Operations


Results

• Drove transparency

• Standardized organizational metrics (same platform)

• Process and Systems to support pervasive collection of data

• Collaboration

• Organizational design

• Team rotations

• Budget structure

• Visibility to the Senior Leadership


Old School


DataViz Community

Self Reliance

Analytics CoE




Fanatical users Viral growth

Executive Sponsorship

Services Community Culture Pilots Results





Moving from information to insight


Interactive

Immersive



Accelerate Cisco’s competitive advantage by changing the future

HQ org promoting analytics



Analytics is our core service…However, we are in a unique position

Data Supply Chain

Governance

Community Talent

Innovation

Culture

COE BRAND


Old School


DataViz Community

Self Reliance

Analytics CoE




Fanatical users Viral growth

Data – Governance & Supply Chain

Community Talent Culture Brand Results







Interactive

Immersive



Centralized org promoting analytics

Accelerate Cisco’s competitive advantage by changing the future


What’s Next for G2?


John Chambers – April 2012 interview for Business Week

“Companies that don’t change get left behind.”

Thank you.

Q & A

Thank You!!

TDWI Exec Summit - gsl gb 022314 FINAL

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