© Tata Consultancy Services Ltd. 1

TCS – Building a Talent Pool

Pratik MohapatraSweta Rani

Priyanka Yadu

IIPM Delhi

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The Lineage : TATA Group

India’s Largest Conglomerate - 91 operating companies across 8 industry sectors Represents Excellence & Integrity Trusteeship Concept Pioneering Spirit Leaders in multiple businesses Total Market Cap - Rs. 446420 Crs. ($ 99.8 bn.) as of 1st July 2011

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About TCS

Total Market Cap Rs 222044.34 Crs Over 2,02,039 employees Global presence - Operations in

47 countries, 169 offices 1st Company in the world to be

assessed at Level 5 for integrated enterprise-wide CMMI and PCMM

BPO Service Provider of 2011 First and Largest

Software R&D Centre in India Software Exporter in India

Awarded triple certification for Quality (ISO 9001:2000) Security (BS 7799-2:2002) Services (BS 15000-1:2002)

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Truly Global Presence

Sales OfficeDelivery Centres

169 Offices in 35 countries 41 Delivery Centres in 11 countries

Revenue By Geography *

America, 53.20%

Others, 8.50%India,

10.60%

Europe, 27.70%

N. America

51

Iberoamerica

APAC

India

Europe

UK & Ireland

ME & Africa

4

7 6

4 2

67 22

8 2

19 2

13 3

As on 30 June 2006

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TCS HR Practices

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Recruitment at TCS

In-house recruitment Follows the waterfall recruitment model Process includes-

Job Analysis Sourcing(Advertising and recruiting research) Screening and Selection Onboarding

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Recruitment, contd.

Written test Interview Qualifications Age-limit Selection process Application for the job Post interview Postings Growth prospects Remunerations Add ons Global exposure

Fast Track

Recruitment

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Training in TCS

Allignment and Attunement 4 voices- voice of wealth, voice of customer, voice of employee, voice of technology.

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Training in TCS, contd.

Scenario building workshops Wealth creation Enhance productivity and feeling of being valued Resource allocation and team work Membership criteria and norms of the group Learning opportunities for individuals and groups

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Workplace Diversity

One of the chief reasons for the diversity drive was the 9/11 disaster The far sightedness of the company in this regard is further revealed

by the strategy they plan to recruit the diverse workforce.

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Retention & Attrition at TCS

TCS Persists With Strict Service Contracts As A Retention Tool!

TCS values its employees, its variable pay is less than that of Infy or Wipro.

Work pressure is quite less in TCS.

Attrition rate at TCS during the third quarter was at 11.5 per cent, with IT services witnessing an attrition of 10.8 per cent and BPO 18.3 per cent.

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Learning and Development

Initial Learning Program Continuous Learning Program Leadership Development Program Foreign Language Initiative Workplace Learning

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Compensation PlanEVA Model

Three basic drivers - revenue, cost, and capital charge.

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PROPEL

Culture building intervention Confluences Camps

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Future Plans: Threats

Attrition rate is increasing Issues in diversified Workforce Gap between TCS and others is becoming topsy-turvy Low on Global Exposure than other IT cos like Infy Training Procedure of Infy in increasing in importance Unemployment in US- Outsourcing Problems

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THANK YOU