TBM Conference 2014 Executive Summary and Key Takeaways
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Transcript of TBM Conference 2014 Executive Summary and Key Takeaways
@TBMCouncil ©2014 Technology Business Management Council
Technology Business Management Conference 2014
Executive Summary
November 2014
@TBMCouncil ©2014 Technology Business Management Council2
703 attendees
93 presenters
21 partners and sponsors including KPMG, ISG, Troux, EY, McKinsey, Amazon AWS, BDNA
8 workgroup meetings
CIO Strategy meeting
Awards Ceremony
TBM Conference 2014 Overview
@TBMCouncil ©2014 Technology Business Management Council3
Mary Acuna, American Hotel Register
Jon Payne, Associated Wholesale Grocers
Chris Miller, Avanade
Denny Mathews, Bank of America
Barry Toubin, Benjamin Moore & Co.
Dale Christian, Gates Foundation
Tom Tustin, Boston Consulting Group
Richard Davis, Canaccord Genuity
Michael Zill, CareFusion
Joe Barfield, Catholic Health Initiatives
James Green, Chevron
Lynn Gibson, CHRISTUS Health
Julie Flaschenriem, Park Nicollet Health (former)
Jim Scholefield, The Coca-Cola Company
Gregory Morrison, Cox Enterprises
Jerry Williams, Department of Education
Phuong Tram, DuPont
Dean Nelson, eBay
Rob Webb, Etihad Airways
Mohan Ganapathy, Farmers Insurance
Larry Godec, First American
Gus Shahin, Flextronics
Don Duet, Goldman Sachs
Noel Wong, Gulfstream Aerospace
Bharat Krish, HBO Latin America
Ramon Baez, Hewlett-Packard
Ralph Loura, Hewlett-Packard
David Stahl, Hillshire Brands/Tyson Foods
Mark McGillicuddy, Johnson & Johnson
Mike Brady, Kaiser Permanente
Salil Kulkarni, Las Vegas Sands
Alan Peacock, Lloyds Banking Group
Mike Lacy, Meredith Corporation
Debra Bailey, Nationwide Building Society
Brian Cheney, Nintendo of America
Scott Fairholm, PA Turnpike Commission
Daniel Kelly, Parsons
Greg Knott, Ryder System
Chad Brisendine, St. Luke's Health Network
Jeff Kuckenbaker, Stanley Black & Decker
Perry Verrino, Stanley Black & Decker
Michael DeAngelo, State of Washington
Wayne Shurts, Sysco
Bill Krivoshik, Time Warner Inc.
Cindy Schumacher, TriZetto Group, Inc.
Olin Wise, TSYS
Lynden Tennison, Union Pacific
Rama Dhuwaraha, University of North Texas
Thomas Murphy, University of Pennsylvania
Chris Furst, Univision Communications
Brian Adams, WorleyParsons Limited
Who Attended?Selected CIOs/CTOs
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Conor Long, Aetna Insurance
Jeanne Borta, Allstate
Todd Daigle, Amedisys
Vijay Dobriyale, American Express
Kate Schutzler, AmeriSource Bergen
Mareida MacKenna, AON Corporation
Donna Woodruff, AutoTrader Group
Gregory Panik, Campbell Soup
Darrell Alexander, Capital One Financial
Patti DeFazio, City of Seattle, WA
Kate Grasman, The Clorox Company
Carl Stumpf, CME Group
Raje Kantamneni, Coca-Cola
Bruce Wilson, Comcast Cable
Zahid Arain, Commonwealth Bank of Australia
Lisa Stalter, Cox Enterprises
Nandan Amladi, Deutsche Bank
Melissa Brashears, Dignity Health
Brett Stapleton, Dignity Health
Todd Berta, Express Scripts
Ulka Wilson, ExxonMobil
Suzanne Chartol, Fannie Mae
Lewis Williams, Farmers Insurance
Craig Minyard, FRB of Richmond
David Coleman, FedEx
Chuck Niethold, First American
Peter Letizia, Goldman Sachs
Janine Hart, Gulfstream Aerospace
Scott Seaberg, Health Care Service Corporation
Dave Jacobs, Intermountain Health Care
Gary Montes de Oca, Intrawest
Julie Baird, Johns Hopkins Health System
Vladislav Panov, JPMorgan Chase
Steve Adams, Kaiser Permanente
Kim Manigault, KeyCorp
Karen Enea, KPMG
John Dermody, Las Vegas Sands
John Wuest, Lincoln Financial Group
Henrik Madsen, Maersk Oil & Gas
Jennifer Chacon, Marriott
Dave Lillis, MasterCard
Ken Ross, Memorial Healthcare System
Rick Eckoff, MetLife
John Jarvis, Molina Healthcare
Brenda Cullinan, Moog
Sanjit Singh, Morgan Stanley
Alan Payne, Navy Federal Credit Union
Lori Seperac, Prudential
Mike O'Connell, S&P Capital IQ
Michael TenBrink, Steelcase
Dane Anderson, Sysco
Alfred Byington, Time Warner
Deborah Strong, Travelers Companies
Heather White, University of Alabama
Cheryl DeBoise, University of Washington
Lara Macaione, Warner Bros. Entertainment
Chris Collins, Wells Fargo
Who Attended?Selected IT Finance Leaders
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Mary Currier, Allianz Life Insurance Company
Julie Bush, American Express
Mike Slattery, Ameritas
James LaPlaine, AOL USA
Patty Crawford, AON Corporation
Brian Stanton, Ascension Health Network
Markus Satterfield, AutoTrader
Vincent Damato, BAE Systems Plc
Rafael Adaui, Banco de Credito del Peru
Iain Hamlett, Barclaycard
Chad Brown, Cameron International
Martin Beverley, Cisco Systems
Luke Purcell, Citizens Financial Group
Jodi Hunter, Comerica Bank
Kathy Miller, Cox Enterprises
Fredrik Lannerberth, Danske Bank A/S
Christine Watts, Discover Financial Services
Kolt Sarver, Energy Future Holdings
Harold Boutin, Equifax
Dan Mosher, ExxonMobil
Tracy Bleam, FHLB of Atlanta
Kelly Gear, FHLB of San Francisco
Matt Larson, FRB of Richmond
Colin Scott, Fidelity Investments
Jayson Murray, First American
Sam Ishak, First Canadian Title
Michael Campbell, First Republic Bank
Mike Warren, Gibson Energy
Bijay Kumar, Hasbro
Anders Rajka, Johnson & Johnson
Marty Saxton, JP Morgan Chase
Rod Wiggins, KeyCorp
Mark Gackenheimer, Kimberly-Clark Corp.
Carl Fowler, ManuLife Financial
Leslie Scott, Marriott
Steven Ismaili, MetLife
Dawn Larsen, Microsoft GFS
Rut Pugsasin, Millennium Partners
Michael Poser, Morgan Stanley
Tim Harris, Mylan
Ahmed Shihab, NetApp
Linda Gilbert, PRIDE Industries
Niall Cannon, RBC Capital Markets
Otto Chan, Royal Bank of Canada (RBC)
James Roberts, Seagate Technology
Bart Wood, Southern Company
Matthew Millett, Standard Chartered Bank
Michael Kearney, The Hartford
Peter Hammer, United Continental Holdings
Joshua Sparaga, Univision Communications
Tracy Boardman, Unum Group
Eric Muse, Verizon Communications
Monica Jonas, Viacom
Patrick Scheidegger, Zurich Insurance Group
Who Attended?Selected IT Operations/Strategy/Architecture Leaders
@TBMCouncil ©2014 Technology Business Management Council6
Key Takeaways: Business Impact
“What I need to know about is clarity, transparency, and how to deploy capital…That’s the benefit of TBM. It’s made a major difference in our company.”
Dennis Gilmore, CEOFirst American
“The estate that we look after is growing and we’re under pressure to keep the cost base flat…Wish we’d done it a long time ago.”
Debra Bailey, Global Services LeaderNationwide Building Society
Executives are using TBM to accelerate decisions before and after important business events, such as M&A (AT&T/DIRECTV/Tyson Foods) and divestitures (HP, eBay).
“TBM has enabled us to find more than $50 million in optimizations that we’ll use to improve health care.”
Mike Brady, SVP/CTOKaiser Permanente
Execute Business Agenda
Grow the Business Efficiently Quickly Respond to Change
Shift RtB to CtB
@TBMCouncil ©2014 Technology Business Management Council7
Optimize Efficiency
Key Takeaways: IT Impact
“How can you up-level this conversation…Suddenly you could connect the business value because you could see…everything to deliver that service.”
Dean Nelson, VP of GFSeBay
“The TBM framework is one of those things your people need to learn. The beauty of this is that it makes your people more valuable.”
Ramón Baez, Global CIOHP
“We stopped doing a bunch of non-value added activities… We made sure our metrics were focused on the things that really mattered.”
Suzette Chartol, TBM DirectorFannie Mae
“People were now responsible for…understanding ‘what are my variances’ and taking ownership for that…We were now being predictive in our decision making.”
Kate Grasman, Director of ITClorox Company
Develop Your People Focus on What’s Important
Drive Accountability and Action
@TBMCouncil ©2014 Technology Business Management Council8
ATUM: Progressing the Standard Taxonomy
The TBM Council has endorsed the Apptio TBM
Unified Model (ATUM™), including the TBM
Taxonomy. The Industry Workgroups are
driving industry-specific best practices for
using the Taxonomy to meet unique decision-
making needs.
HP uses the TBM taxonomy to deliver a new level
of transparency and within IT – and between IT
and other business executives at HP.
“It changes the conversation and allows us to
think more strategically.”
– Ramón Baez, Global CIO, HP
ATUM and the TBM Taxonomy have an
unexpected benefit for eBay.
“By standardizing everything, we know what
we’re going to tackle and how we’re going to do
the split…Everything became a lot simpler.”
– Dean Nelson, VP GFS, eBay
@TBMCouncil ©2014 Technology Business Management Council9
New TBM Council Advisors
As the TBM Council’s Knowledge Partner, McKinsey & Company
will work contribute intellectual capital from the firm’s $400
million annual investment in knowledge. Their focus: connecting
IT investments with achieving business strategy.
MIT Research Scientist and best-selling author George
Westerman is the Academic Advisor. He will help the Council’s
research program execute academically rigorous research and
incorporate TBM into university business school curriculums.
@TBMCouncil ©2014 Technology Business Management Council10
See these success stories at:http://bit.ly/TBMC2014AwardWinners
TBM Award Winners
@TBMCouncil ©2014 Technology Business Management Council11
Recommended Keynotes:
• Dennis Gilmore/Larry Godec, First American (http://youtu.be/hKfsMoUX9JM)
• Debra Bailey, Nationwide Building Society (http://youtu.be/ZC5yU3akIqI)
• Dean Nelson, eBay (http://youtu.be/h6NJpHgReE8)
• Ramón Baez, HP (http://youtu.be/kbcRbehmeKc)
TBM Award Videos: http://bit.ly/TBMC2014AwardWinners
Presentation Archive: http://tbmconference.org/2014/archives/
• Password: tbmc14
Conference Resources
@TBMCouncil ©2014 Technology Business Management Council12
CHICAGO
HYATT REGENCY CHICAGO
OCTOBER 27-29