Taylor Burns' Resume

TB Taylor Burns 402 Club Parkway Nashville, TN 37221 Phone: (719) 6418505 email: [email protected] Summary Recent graduate with B.S. in communication who brings strong course-related and internship experiences that span public relations functions of media relations, client relations, employee relations, research and writing for traditional media, print and online direct communication, as well as event management experience. Experience Service Source: Inside Sales/Renewal Specialist July 2014- present • Manage 50+ renewal accounts on behalf of EMC Corporation • Experience in coordinating with major distributors and resellers in renewal sales and in new sales by assisting the field team • Proficient in sales forecasting and management systems such as Salesforce, customer relationship management system (Radar/Atlas) and Oracle systems • Experience in international sales, specifically APAC • Maintain EMC-Isilon account data accuracy • Assist in gathering customer feedback for R&D purposes WeScore: Market Research Intern Jan. 2014- April 2014 • Research strategist for campaign, social media and blog content • Assisted in building media lists • Developed product placement and advertising strategies • Assisted in outlining campaign goals and guidelines Clayton Homes: Communications Intern May 2013- Aug. 2013 Interned for a Berkshire Hathaway company at corporate headquarters with tasks ranging from internal relations to research to media relations. Specific examples: • Served as a liaison and collaborated with an agency of record for Good Call Campaign that included Duck Dynasty endorsement • Wrote news release announcing the campaign and assisted with a multimedia release that was picked up by the Wall Street Journal and Fox News • Wrote customer newsletters on behalf of CEO Kevin Clayton • Created website content for Home Centers • Designed and created infographics based on internal research using Qualtrics • Strategized and executed internal communication campaign for network security department (newsletters & infographics) Volunteer Princess Cruises: PR/ Event Planning Intern Aug. 2012- Dec. 2012 • Created and updated social media sites, including blogs on organization’s website and Pinterest, Facebook, Twitter and Lover.ly using HootSuite • Tracked and organized cruise contracts and invoices and recorded cruise information using excel • Communicated with current and prospective clients • Additional: Crew member working events, which included tasks ranging from set up to serving from Aug. 2012 - Dec. 2013 Education University of Tennessee, Knoxville May 2014 Bachelor of Science in Communication GPA: 3.78/4.0 Major: Public Relations & Minor: Business Administration Activities Public Relations Student Society of America (PRSSA) 2011-2014 The Daily Beacon: social media assistant 2014 Delta Zeta Sorority Honors & Recipient: Chancellor’s Honor for Extraordinary Academic Achievement 2014 Awards Recipient: College of Communication and Information’s Bickel Scholarship 2014 Recipient: School of Advertising and Public Relations’ Buschbaum Scholarship 2012 & 2013 Member: National Society of Collegiate Scholars (NSCS) 2010- 2014 Awarded 1 st place in the DECA Entrepreneurship event 2010 Three-time DECA Districts, State Qualifier, and two-time National Qualifier 2007-2010

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Transcript of Taylor Burns' Resume

Taylor Burns 402 Club Parkway � Nashville, TN 37221 Phone: (719) 641-‐8505 � email: [email protected]

Summary Recent graduate with B.S. in communication who brings strong course-related and internship experiences that

span public relations functions of media relations, client relations, employee relations, research and writing for traditional media, print and online direct communication, as well as event management experience.

Experience Service Source: Inside Sales/Renewal Specialist July 2014- present

• Manage 50+ renewal accounts on behalf of EMC Corporation • Experience in coordinating with major distributors and resellers in renewal sales and in new sales by

assisting the field team • Proficient in sales forecasting and management systems such as Salesforce, customer relationship

management system (Radar/Atlas) and Oracle systems • Experience in international sales, specifically APAC • Maintain EMC-Isilon account data accuracy • Assist in gathering customer feedback for R&D purposes WeScore: Market Research Intern Jan. 2014- April 2014

• Research strategist for campaign, social media and blog content • Assisted in building media lists • Developed product placement and advertising strategies • Assisted in outlining campaign goals and guidelines

Clayton Homes: Communications Intern May 2013- Aug. 2013

Interned for a Berkshire Hathaway company at corporate headquarters with tasks ranging from internal relations to research to media relations. Specific examples: • Served as a liaison and collaborated with an agency of record for Good Call Campaign that included

Duck Dynasty endorsement • Wrote news release announcing the campaign and assisted with a multimedia release that was picked up

by the Wall Street Journal and Fox News • Wrote customer newsletters on behalf of CEO Kevin Clayton • Created website content for Home Centers • Designed and created infographics based on internal research using Qualtrics • Strategized and executed internal communication campaign for network security department

(newsletters & infographics)

Volunteer Princess Cruises: PR/ Event Planning Intern Aug. 2012- Dec. 2012

• Created and updated social media sites, including blogs on organization’s website and Pinterest, Facebook, Twitter and Lover.ly using HootSuite

• Tracked and organized cruise contracts and invoices and recorded cruise information using excel • Communicated with current and prospective clients • Additional: Crew member working events, which included tasks ranging from set up to serving from Aug.

2012 - Dec. 2013

Education University of Tennessee, Knoxville May 2014 Bachelor of Science in Communication GPA: 3.78/4.0 Major: Public Relations & Minor: Business Administration

Activities Public Relations Student Society of America (PRSSA) 2011-2014 The Daily Beacon: social media assistant 2014

Delta Zeta Sorority Honors & Recipient: Chancellor’s Honor for Extraordinary Academic Achievement 2014 Awards Recipient: College of Communication and Information’s Bickel Scholarship 2014 Recipient: School of Advertising and Public Relations’ Buschbaum Scholarship 2012 & 2013 Member: National Society of Collegiate Scholars (NSCS) 2010- 2014 Awarded 1st place in the DECA Entrepreneurship event 2010

Three-time DECA Districts, State Qualifier, and two-time National Qualifier 2007-2010