TaxiBookr - Booking Made Easy

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TaxiBookr JOIN THE SMARTPHONE REVOLUTION!

description

Launch a Branded Smartphone application and your Online Booking Solution with minimal hassle and in less than a month. Want to see your Taxi Fleet being able to take online bookings. TaxiBookr can make it happen. • No technical headaches • No additional costs for updates • No technical knowledge required • Customer satisfaction guaranteed • ...

Transcript of TaxiBookr - Booking Made Easy

Page 1: TaxiBookr - Booking Made Easy

TaxiBookrJOIN THE SMARTPHONE REVOLUTION!

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Branded Booking Apps

• Smartphone Apps

• Book from Website

• Book from Facebook

Join the Smartphone Revolution

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Automatic Dispatch

• Direct to Driver

• Standard Smartphone

• GPS Tracking

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Manual Dispatch

• Direct to Call Centre

• Instant Setup

• Minimal Investment

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Marketing Support

• Launch Support

• Social Media Setup

• Advertising Templates

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TaxiBookr – Booking made EASY

Solution OverviewCustomers• Smartphone Booking App (iPhone / Android)• Clients• Customized Booking App• Facebook & Website Booking

Dispatch Solution• Dispatchr• DrivrMDT

Market Support• Online

• Offline

Content Overview

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Trusted by clients Worldwide

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Multiple Channel Booking CapabilitySolution Overview

iPhone / Android

Facebook Website

WebMobile

Manual DispatchAutomated Dispatch

TaxiBookr MDT

TaxiBookr Cloud automatically dispatches

Taxi Driver confirms pick up via SmartPhone

application

Integrate in current dispatch system

TaxiBookr Dispatchr

Taxi Fleet

MDT

Integration

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White Label App

• Customized smartphone booking app• Available for iPhone and Android

In your OWN branding to Advertise your App

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Customer booking solutionsRECEIVE BOOKINGS via Smartphones, Facebook and the Web

-Smartphone:

Facebook: Web:

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Easy 3-Step Booking Process Book your taxi in 3 easy steps:

1 Select Pick up location

2 Confirm the booking

3 Receive your booking reference

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The passenger has the option to book a taxi either on the initial booking page or on the interactive map. The current address is then automatically displayed due to the advanced GPS technology. SmartPlaces our proactive address qualification system then displays the most relevant and previous pick up addresses around the selectedpick up area.

1. Select Pick up location

Easy 3-Step Booking Process

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To further validate the booking, the next step will require the passenger to confirm and complete the booking request.

During which, the customercan select to enter additional information such as pick up point or number of taxis required.

The booking form is fully customizable to adapt to companies’ individual needs.

2. Booking confirmation

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Upon confirmation of the booking by the taxi company the passenger will be able to view the status of each individual booking as well as the estimated arrival time. Indicators will show the status: “Awaiting Approval”, “Confirmed”, “Cancelled”, and “Picked-up”.

3. Status display

The passenger has the possibility to cancel the booking throughout the whole process. Should cancellation be triggered the respective parties will be informed immediately to avoid unnecessarypick-up drives.

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Booking Features: Book now Pre-booking service

Smartplaces:Smartplace is a function that automatically remembers your previous locations and shows which pervious bookings and popular bookings are close by.

Smart Phone Booking Features

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TaxiBookr is one of the few providers in the market offering this unique service.

Facebook users can book a taxi without any additional login.

A convenient way to book a taxi while chatting with your friends or browsing Facebook.

Facebook Booking

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Integrate the TaxiBookr Website booking application with your website or even make it your homepage.

This will allow key accounts, such as hotels, to book taxis with your company quickly and efficiently without having to wait in the telephone line.

Website Booking

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Dispatchr:• Web• iPad• Android / iPhone

Drivr MDT:• Android / iPhone

Supported solutions: • Automated Dispatch• Manual Dispatch• Hybrid Dispatch

Flexible Dispatch Solutions

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TaxiDispatchr – Flexible Dispatch

TaxiDispatchr is a flexible manual dispatch client that seamlessly integrates with the TaxiBookr Cloud. The easy to use workflow process allows for a swift integration in your current booking process.

TaxiDispatchr key features

Available on iPhone, Android and Web

Process bookings wherever your are

Designed for multiuser environment

Manual Dispatch

Gradually upgrade from manual to

automated dispatch

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Allows drivers to accept / decline incoming booking requests

TaxiDrivr MDT – Mobile Data Terminal

TaxiBookr’s TaxiDrivr Mobile Data Terminal (MDT) application transforms a standard Smartphone, to provide mobile dispatch and job management directly to the driver without the need for proprietary and costly hardware to be installed in the vehicle. TaxiDrivr can be used on any compatible Smartphone (iPhone / Android).

TaxiDrivr key features Allows drivers to update their availability

status (Available, Busy, STC) Notify drivers of incoming booking requests /

messages

Notify drivers when a previously accepted booking is cancelled

Tracks advance booking requests that have been accepted by the driver and alerts the driver when the job is approaching

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Automated Dispatch

TaxiDrivr seamlessly connects to the TaxiBookr Cloud providing timely updates pertaining to both the driver location and availability status.Booking requests are automatically distributed to the most relevant drivers based on a rich and flexible set of rules.Multiple distribution rules can be defined to ensure that a booking request is successively escalated to an ever increasing number of drivers until such time that it is finally accepted by one of the drivers. This ‘escalation’ mechanism reduces booking attrition and maximizes the likelihood that the booking request will be accepted by one of the drivers.

Manual Dispatch

Allows you to process your bookings wherever you are. Your staff can take bookings in the call centre or if needed your nightshift staff can also take bookings in the car.Easy 5 step booking process TaxiBookr can easily integrate with your your current Radio Dispatch solution. For companies of every size.

Hybrid Dispatch

TaxiDrivr can be used with an existing manual dispatch solutions such as TaxiDispatchr. TaxiBookr Cloud provides timely updates pertaining to both the driver location and availability status. As a result, booking requests are automatically distributed to the most relevant drivers. If no driver is close by or no driver reserves the booking then it routes automatically back to the Dispatchr and can be manually dispatched

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Manual Dispatch

This allows you to process your bookings wherever you are. Your staff can take bookings in the call center or if needed your nightshift staff can also take bookings in the car.

TaxiBookr can easily intergrate with you’re your current Radio Dispatch solution. For companies of every size.

Direct to Call Centre

Instant Setup

Minimal Investment

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Manual dispatch process - 5 StepsBookings requests will be gathered from the different booking channels and will be displayed in in the “New” column visible to all logged in users. The available call center agent can then take over the dispatching process by clicking the reserve booking button. Upon which the booking will be removed in the “New” column and will now appear in the “For Dispatch” column.

1The ‘For Dispatch’ state indicates those bookings that need to be dispatched to the taxi fleet / drivers. In normal cases the dispatcher user will select the ‘Dispatched’ option once they have dispatched the booking to the taxi fleet / drivers. In certain cases the dispatcher user may want to move the booking back to the ‘New’ state, in which case they will select the ‘Un Reserve’ ‐ option.

2The ‘For Cancel’ state indicates those bookings that were previously dispatched and confirmed (i.e. allocated to a driver), but have subsequently been cancelled by the consumer. As such, each driver needs to be notified that the booking has been cancelled. Once the dispatcher user has notified the driver of the booking cancellation he/she can select the ‘Cancelled’ option to remove the booking from TaxiDispatchr.

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New

Dispatch

For Cancel

The ‘Dispatched’ state indicates those bookings that have previously been dispatched to the taxi fleet / drivers and that are awaiting a confirmed taxi / driver to service the booking. Once the details of the confirmed taxi / driver are known, the dispatcher user will provide the necessary details about the taxi / driver (i.e. ETA, Taxi Id) and will then select the ‘Confirmed’ option to move the booking to the ‘Confirmed’ state.

4Dispatched

The ‘Confirmed’ state indicates those bookings that have previously been confirmed and allocated to a taxi / driver. In normal case the dispatcher user will select the ‘Picked Up’ once they have received confirmation from the driver that the consumerhas been picked up. This will then remove the booking from TaxiDispatchr.

In certain cases the dispatcher user may need to cancel the booking by selecting the ‘Cancel’ option. For example, the consumer could manually cancel their Booking via the booking hotline.

5 Confirmed

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Hybrid Dispatch

TaxiDrivr can be use with an existing manual dispatch solutions such as TaxiDispatchr. TaxiBookr Cloud provides timely updates pertaining to both the driver location and availability status. As a result, booking requests are automatically distributed to the most relevant drivers. Moreover if no driver is close by or no driver reserves the booking then it routes automatically back to the Dispatchr and can be manually dispatched

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Automatic Dispatch• TaxiDrivr seamlessly connects to the TaxiBookr Cloud

providing timely updates pertaining to both the driver location and availability status.

• Booking requests are automatically distributed to the most relevant drivers based on a rich and flexible set of rules.

• Multiple distribution rules can be defined to ensure that a booking request is successively escalated to an ever increasing number of drivers until such time that it is finally accepted by one of the drivers.

• This ‘escalation’ mechanism reduces booking attrition and maximizes the likelihood that the booking request will be accepted by one of the drivers.

Direct to Driver

Standard Smartphone

GPS Tracking

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Marketing Support

Online Marketing

Setup of a professional Social Media presence (Google / Facebook / Google Plus)

Creation of Website with online booking capability

Support to setup online advertising campaign

Advertisement Templates

Offline Marketing

In Car advertisement

PR Templates

QR Codes

Advertisement Templates

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Marketing TemplatesAdvertising template:• Ready to use template• QR code for download• Can be used in magazines

or for in-car advertisement

Banner template:• Ready to use template• Mobile advertisement

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TaxiBookr supports you to setup a Facebook page

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Facebook Advertising

1. Facebook advertising for App downloads.

2. Agree on demographics and details of the campaign

3. Run it and generate downloads

4. We support you during the whole process

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Google AdvertisingBe found when somebody searches for you on the web. Generate app downloads and receive more bookings. We support you during the whole process

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Contact TaxiBookr

Block 52 # 03-33Chin Swee RoadSingapore 160052

[email protected] Reg No: 201134815K