TaxiBookr - Booking Made Easy
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Transcript of TaxiBookr - Booking Made Easy
TaxiBookrJOIN THE SMARTPHONE REVOLUTION!
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Branded Booking Apps
• Smartphone Apps
• Book from Website
• Book from Facebook
Join the Smartphone Revolution
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Automatic Dispatch
• Direct to Driver
• Standard Smartphone
• GPS Tracking
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Manual Dispatch
• Direct to Call Centre
• Instant Setup
• Minimal Investment
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Marketing Support
• Launch Support
• Social Media Setup
• Advertising Templates
TaxiBookr – Booking made EASY
Solution OverviewCustomers• Smartphone Booking App (iPhone / Android)• Clients• Customized Booking App• Facebook & Website Booking
Dispatch Solution• Dispatchr• DrivrMDT
Market Support• Online
• Offline
Content Overview
Trusted by clients Worldwide
Multiple Channel Booking CapabilitySolution Overview
iPhone / Android
Facebook Website
WebMobile
Manual DispatchAutomated Dispatch
TaxiBookr MDT
TaxiBookr Cloud automatically dispatches
Taxi Driver confirms pick up via SmartPhone
application
Integrate in current dispatch system
TaxiBookr Dispatchr
Taxi Fleet
MDT
Integration
White Label App
• Customized smartphone booking app• Available for iPhone and Android
In your OWN branding to Advertise your App
Customer booking solutionsRECEIVE BOOKINGS via Smartphones, Facebook and the Web
-Smartphone:
Facebook: Web:
Easy 3-Step Booking Process Book your taxi in 3 easy steps:
1 Select Pick up location
2 Confirm the booking
3 Receive your booking reference
The passenger has the option to book a taxi either on the initial booking page or on the interactive map. The current address is then automatically displayed due to the advanced GPS technology. SmartPlaces our proactive address qualification system then displays the most relevant and previous pick up addresses around the selectedpick up area.
1. Select Pick up location
Easy 3-Step Booking Process
To further validate the booking, the next step will require the passenger to confirm and complete the booking request.
During which, the customercan select to enter additional information such as pick up point or number of taxis required.
The booking form is fully customizable to adapt to companies’ individual needs.
2. Booking confirmation
Upon confirmation of the booking by the taxi company the passenger will be able to view the status of each individual booking as well as the estimated arrival time. Indicators will show the status: “Awaiting Approval”, “Confirmed”, “Cancelled”, and “Picked-up”.
3. Status display
The passenger has the possibility to cancel the booking throughout the whole process. Should cancellation be triggered the respective parties will be informed immediately to avoid unnecessarypick-up drives.
Booking Features: Book now Pre-booking service
Smartplaces:Smartplace is a function that automatically remembers your previous locations and shows which pervious bookings and popular bookings are close by.
Smart Phone Booking Features
TaxiBookr is one of the few providers in the market offering this unique service.
Facebook users can book a taxi without any additional login.
A convenient way to book a taxi while chatting with your friends or browsing Facebook.
Facebook Booking
Integrate the TaxiBookr Website booking application with your website or even make it your homepage.
This will allow key accounts, such as hotels, to book taxis with your company quickly and efficiently without having to wait in the telephone line.
Website Booking
Dispatchr:• Web• iPad• Android / iPhone
Drivr MDT:• Android / iPhone
Supported solutions: • Automated Dispatch• Manual Dispatch• Hybrid Dispatch
Flexible Dispatch Solutions
TaxiDispatchr – Flexible Dispatch
TaxiDispatchr is a flexible manual dispatch client that seamlessly integrates with the TaxiBookr Cloud. The easy to use workflow process allows for a swift integration in your current booking process.
TaxiDispatchr key features
Available on iPhone, Android and Web
Process bookings wherever your are
Designed for multiuser environment
Manual Dispatch
Gradually upgrade from manual to
automated dispatch
Allows drivers to accept / decline incoming booking requests
TaxiDrivr MDT – Mobile Data Terminal
TaxiBookr’s TaxiDrivr Mobile Data Terminal (MDT) application transforms a standard Smartphone, to provide mobile dispatch and job management directly to the driver without the need for proprietary and costly hardware to be installed in the vehicle. TaxiDrivr can be used on any compatible Smartphone (iPhone / Android).
TaxiDrivr key features Allows drivers to update their availability
status (Available, Busy, STC) Notify drivers of incoming booking requests /
messages
Notify drivers when a previously accepted booking is cancelled
Tracks advance booking requests that have been accepted by the driver and alerts the driver when the job is approaching
Automated Dispatch
TaxiDrivr seamlessly connects to the TaxiBookr Cloud providing timely updates pertaining to both the driver location and availability status.Booking requests are automatically distributed to the most relevant drivers based on a rich and flexible set of rules.Multiple distribution rules can be defined to ensure that a booking request is successively escalated to an ever increasing number of drivers until such time that it is finally accepted by one of the drivers. This ‘escalation’ mechanism reduces booking attrition and maximizes the likelihood that the booking request will be accepted by one of the drivers.
Manual Dispatch
Allows you to process your bookings wherever you are. Your staff can take bookings in the call centre or if needed your nightshift staff can also take bookings in the car.Easy 5 step booking process TaxiBookr can easily integrate with your your current Radio Dispatch solution. For companies of every size.
Hybrid Dispatch
TaxiDrivr can be used with an existing manual dispatch solutions such as TaxiDispatchr. TaxiBookr Cloud provides timely updates pertaining to both the driver location and availability status. As a result, booking requests are automatically distributed to the most relevant drivers. If no driver is close by or no driver reserves the booking then it routes automatically back to the Dispatchr and can be manually dispatched
Manual Dispatch
This allows you to process your bookings wherever you are. Your staff can take bookings in the call center or if needed your nightshift staff can also take bookings in the car.
TaxiBookr can easily intergrate with you’re your current Radio Dispatch solution. For companies of every size.
Direct to Call Centre
Instant Setup
Minimal Investment
Manual dispatch process - 5 StepsBookings requests will be gathered from the different booking channels and will be displayed in in the “New” column visible to all logged in users. The available call center agent can then take over the dispatching process by clicking the reserve booking button. Upon which the booking will be removed in the “New” column and will now appear in the “For Dispatch” column.
1The ‘For Dispatch’ state indicates those bookings that need to be dispatched to the taxi fleet / drivers. In normal cases the dispatcher user will select the ‘Dispatched’ option once they have dispatched the booking to the taxi fleet / drivers. In certain cases the dispatcher user may want to move the booking back to the ‘New’ state, in which case they will select the ‘Un Reserve’ ‐ option.
2The ‘For Cancel’ state indicates those bookings that were previously dispatched and confirmed (i.e. allocated to a driver), but have subsequently been cancelled by the consumer. As such, each driver needs to be notified that the booking has been cancelled. Once the dispatcher user has notified the driver of the booking cancellation he/she can select the ‘Cancelled’ option to remove the booking from TaxiDispatchr.
3
New
Dispatch
For Cancel
The ‘Dispatched’ state indicates those bookings that have previously been dispatched to the taxi fleet / drivers and that are awaiting a confirmed taxi / driver to service the booking. Once the details of the confirmed taxi / driver are known, the dispatcher user will provide the necessary details about the taxi / driver (i.e. ETA, Taxi Id) and will then select the ‘Confirmed’ option to move the booking to the ‘Confirmed’ state.
4Dispatched
The ‘Confirmed’ state indicates those bookings that have previously been confirmed and allocated to a taxi / driver. In normal case the dispatcher user will select the ‘Picked Up’ once they have received confirmation from the driver that the consumerhas been picked up. This will then remove the booking from TaxiDispatchr.
In certain cases the dispatcher user may need to cancel the booking by selecting the ‘Cancel’ option. For example, the consumer could manually cancel their Booking via the booking hotline.
5 Confirmed
Hybrid Dispatch
TaxiDrivr can be use with an existing manual dispatch solutions such as TaxiDispatchr. TaxiBookr Cloud provides timely updates pertaining to both the driver location and availability status. As a result, booking requests are automatically distributed to the most relevant drivers. Moreover if no driver is close by or no driver reserves the booking then it routes automatically back to the Dispatchr and can be manually dispatched
Automatic Dispatch• TaxiDrivr seamlessly connects to the TaxiBookr Cloud
providing timely updates pertaining to both the driver location and availability status.
• Booking requests are automatically distributed to the most relevant drivers based on a rich and flexible set of rules.
• Multiple distribution rules can be defined to ensure that a booking request is successively escalated to an ever increasing number of drivers until such time that it is finally accepted by one of the drivers.
• This ‘escalation’ mechanism reduces booking attrition and maximizes the likelihood that the booking request will be accepted by one of the drivers.
Direct to Driver
Standard Smartphone
GPS Tracking
Marketing Support
Online Marketing
Setup of a professional Social Media presence (Google / Facebook / Google Plus)
Creation of Website with online booking capability
Support to setup online advertising campaign
Advertisement Templates
Offline Marketing
In Car advertisement
PR Templates
QR Codes
Advertisement Templates
Marketing TemplatesAdvertising template:• Ready to use template• QR code for download• Can be used in magazines
or for in-car advertisement
Banner template:• Ready to use template• Mobile advertisement
TaxiBookr supports you to setup a Facebook page
Facebook Advertising
1. Facebook advertising for App downloads.
2. Agree on demographics and details of the campaign
3. Run it and generate downloads
4. We support you during the whole process
Google AdvertisingBe found when somebody searches for you on the web. Generate app downloads and receive more bookings. We support you during the whole process
Contact TaxiBookr
Block 52 # 03-33Chin Swee RoadSingapore 160052
[email protected] Reg No: 201134815K