Targeted SelectionTargeted Selection

This workforce solution was funded by a grant awarded under the President’s Community-This workforce solution was funded by a grant awarded under the President’s Community-Based Job Training Grants as implemented by the U.S. Department of Labor’s Employment Based Job Training Grants as implemented by the U.S. Department of Labor’s Employment and Training Administration.  The solution was created by the grantee and does not and Training Administration.  The solution was created by the grantee and does not necessarily reflect the official position of the U.S. Department of Labor.  The Department of necessarily reflect the official position of the U.S. Department of Labor.  The Department of Labor makes no guarantees, warranties, or assurances of any kind, express or implied, with Labor makes no guarantees, warranties, or assurances of any kind, express or implied, with respect to such information, including any information on linked sites and including, but not respect to such information, including any information on linked sites and including, but not limited to, accuracy of the information or its completeness, timeliness, usefulness, limited to, accuracy of the information or its completeness, timeliness, usefulness, adequacy, continued availability, or ownership.  This solution is copyrighted by the institution adequacy, continued availability, or ownership.  This solution is copyrighted by the institution that created it.  Internal use by an organization and/or personal use by an individual for non-that created it.  Internal use by an organization and/or personal use by an individual for non-commercial purposes is permissible.  All other uses require the prior authorization of the commercial purposes is permissible.  All other uses require the prior authorization of the copyright owner.copyright owner.

5 Basic Interview Principles5 Basic Interview Principles

Use past behavior to predict future Use past behavior to predict future behaviorbehavior

Interview for the critical job requirementsInterview for the critical job requirementsOrganize your interview into a systemOrganize your interview into a systemApply effective interviewing skills and Apply effective interviewing skills and

techniquestechniquesExchange information with the other Exchange information with the other

managers involved in interviewingmanagers involved in interviewing

What is Targeted Selection?What is Targeted Selection? Behavioral approachBehavioral approach Treats each candidate equallyTreats each candidate equally Discovers job-related behaviorsDiscovers job-related behaviors

InitiativeInitiative QualityQuality MotivationMotivation Stress ToleranceStress Tolerance Managing WorkManaging Work Decision MakingDecision Making Work with Others (Teamwork)Work with Others (Teamwork) IntegrityIntegrity

Prepare for the InterviewPrepare for the Interview

Research the companyResearch the company Read the job descriptionRead the job description Determine important characteristics for the jobDetermine important characteristics for the job Think about the questions that might be askedThink about the questions that might be asked Think of detailed examples, organize by STAR. Think of detailed examples, organize by STAR. Make notes, practice presenting the examples Make notes, practice presenting the examples

out loud.out loud. Be yourself!Be yourself!

How to RespondHow to Respond

STARSTARSituationSituationTaskTaskAction/ApproachAction/ApproachResult of the ActionResult of the Action

Doesn’t have to be positive, can be a Doesn’t have to be positive, can be a lesson learned the hard waylesson learned the hard way

Recent examples are bestRecent examples are best

Let’s get started!Let’s get started!

InitiativeInitiative

Actively attempts to influence events and Actively attempts to influence events and people to achieve goals; self-starting people to achieve goals; self-starting rather than passive acceptance. Taking rather than passive acceptance. Taking imaginative, creative action to achieve imaginative, creative action to achieve goals beyond what is called forgoals beyond what is called for

What was the most difficult task you’ve What was the most difficult task you’ve had to learn? What did you do to learn? had to learn? What did you do to learn? What was the result?What was the result?

QualityQuality

Accomplishing tasks by considering all Accomplishing tasks by considering all areas involved, no matter how small; areas involved, no matter how small; showing concern for all aspects of the job; showing concern for all aspects of the job; accurately checking processes and tasks; accurately checking processes and tasks; being watchful over a period of time. being watchful over a period of time.

Describe the things you do to control Describe the things you do to control errors in your work. Give me a recent errors in your work. Give me a recent example of a time when those methods example of a time when those methods helped you. What were the results? helped you. What were the results?

MotivationMotivation

The activities that stimulate and The activities that stimulate and intrinsically reward an individualintrinsically reward an individual

Give me an example of when you worked Give me an example of when you worked the hardest and felt the greatest sense of the hardest and felt the greatest sense of achievement. What did you do? What achievement. What did you do? What happened?happened?

Stress ToleranceStress Tolerance

Stability of performance under pressure Stability of performance under pressure and/or opposition. Handling and/or opposition. Handling disappointment and/or rejection while disappointment and/or rejection while maintaining effectiveness.maintaining effectiveness.

How often is your schedule upset by How often is your schedule upset by unforeseen circumstances? Give me a unforeseen circumstances? Give me a recent example and explain how you recent example and explain how you handled the disruption.handled the disruption.

Managing WorkManaging Work

Effectively managing one’s time and Effectively managing one’s time and resources to ensure that work is resources to ensure that work is completed efficiently.completed efficiently.

Tell me about a time when you were faced Tell me about a time when you were faced with conflicting priorities. How did you with conflicting priorities. How did you determine the top priority?determine the top priority?

Decision MakingDecision Making

Identifying and understanding issues, problems, Identifying and understanding issues, problems, and opportunities; comparing data from different and opportunities; comparing data from different sources to draw conclusions; using effective sources to draw conclusions; using effective approaches for choosing a course of action or approaches for choosing a course of action or developing appropriate solutions.developing appropriate solutions.

Describe a difficult decision you recently made Describe a difficult decision you recently made at work. What factors did you consider? How at work. What factors did you consider? How long did it take to make your decision?long did it take to make your decision?

Works with OthersWorks with Others

Developing and using collaborative Developing and using collaborative relationships to facilitate the relationships to facilitate the accomplishment of work goals.accomplishment of work goals.

Tell me about your most difficult coworker. Tell me about your most difficult coworker. How did you handle this individual? How did you handle this individual?

Tell me about a time you were involved Tell me about a time you were involved with a team project. What was your role?with a team project. What was your role?

IntegrityIntegrity

Interacting with others in a way that gives Interacting with others in a way that gives them confidence in one’s intentions and them confidence in one’s intentions and those of the organization.those of the organization.

We don’t always work with people who are We don’t always work with people who are ethical or honest. Give me an example of ethical or honest. Give me an example of a time when you saw another employee a time when you saw another employee do something that you thought was do something that you thought was inappropriate. What did you do? What inappropriate. What did you do? What happened?happened?