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Transcript of Tạp chí American Shipper 282944-Apr 2014.pdf
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Vah`taih rnutej expnrts 6 DOM's
s`aps dre uiaquemy jesahiej knr prnjuots t`dt wnit kat aitn d onitdaier.
Qnur s`apgeit as pdrcej ai DOMs hdrdhe jeocs, sdke dij seoure krng t`e
emegeits. DOM dmsn prnvajes t`e sdge jnnr-tn-jnnr servaoe ni nversazej
odrhn ds we jn knr onitdaiers. In gnre `dssme nk onstmy jasgditmaih dij
redssegfmy dij t`e rasc nk jdgdhes jue tn maktaih, wedt`er dij sedwdter
as vartudmmy emmagdtej! Feknre ynu fredc ynur s`apgeit jnwi, met DOM s`nw
ynu t`e fest dmteridtave.
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Gexaon gdraie `ah`wdy> ?;Hmnfdm gdiukdoturers dre stdgpejaih aitn Gexaon tn
tdce djvditdhe nk dkknrjdfme, qudmaty mdfnr dij
prnxagaty tn t`e U._. gdrcet dij in nie as aivestaih
gnre t`di t`e dutn aijustry. \mdits dre spraihaih up
drnuij t`e onuitry, fut questanis dfnut w`et`er t`ere
as djequdte rdam
odpdoaty knr
kaias`ej ve`aomes
dre prngptaih ai-
terest ai s`nrt-sed
servaoes tn U._.
pnrts.
Onuitjnwi tn t`e saihme waijnw ;Ai mess t`di t`ree yedrs, gdiy fureduordtao
`edjdo`es dssnoadtej wat` agpnrtaih dij
expnrtaih odrhn onumj fe gaiagazej ak t`e
U._. hnverigeit knmmnws t`rnuh` niagpmegeitaih iew aiknrgdtani teo`inmnhy tn
gnjeriaze nw trdje as prnoessej, esseitadmmy
oredtaih d nie-stnp s`np knr agpnrt dij expnrt
trdisdotanis ai t`e eyes nk t`e aijustry t`dt
aiterdots wat` rehumdtnrs.
MNHA_ZAO_ ;
Onrrdmmaih dutngdtani 46 Cdpnw taes gdiudm oniieotanis.
_`appers AZ 45
Zeo`inmnhy ds eidfmer dij javajer.
\ufmao ongpmadioe.Exeoutave AZ Onrier 4; Ongpetatave odse knr mnhastaos AZ.
KNVXDVJAIH/I[Ns 40
_KA jb vu.
ONDO gegfers vdmue.
Inrt` Dgeraodi Zrdje _ygpnsaug.
Vah`taih rnutej expnrts 6< FA_ wdits tn jekaie respnisafamataes.
X`ere dre t`e s`appaih huys> 64
Dgfrate dscs ak aijustry mnst pdssani.
Emagaidtaih jrdydhe `edjdo`es 66 AZ tnnm tn `emp gdidhe fnx trdispnrt.
ZVDI_\NVZ/DAV 6;
Z`e mnih EU EZ_ hnnjiah`t.
ZVDI_\NVZ/NOEDI 60
Knmjaih onitdaiers.
ZVDI_\NVZ/\NVZ_ :6
_mnw-hnaih _dvdiid` `drfnr expdisaniHenrhad tn step up wat` prnbeot kuijs.
JE\DVZGEIZ_
Onggeits & Metters 6
_qudraih-nk k nptagazdtani.
Z`e _trdtehao [aew 4:
Kejerdm Veserves kreah`t agpdot.
_`appers Mdw ::
Zdocmaih d fah odse.
Onrpnrdte Dppnaitgeits :;
Ni _eonij Z`nuh`t ... :8Zn djj, nr int tn djj, d JO>
Ejatnradm :0
Z`e ever-o`dihaihDgeraodi _`apper.
Ni t`e Onver
Dpram 6
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_qudraih-nkk nptagazdtaniKnr t`e pdst kew yedrs, t`e suppmy o`dai medjers`ap gditrd `ds feei dhamaty. Z`eeoningao jnwituri tduh`t vartudmmy every fusaiess, ai every aijustry, t`e agpnrtdioe
nk fuamjaih speej dij respnisaveiess aitn ats eij-tn-eij suppmy o`dai, eidfmaih d
kdster redotani tn jegdij s`akts.
Ds d resumt, weve seei agpressave agprnvegeits ai suppmy o`dai odpdfamataes
dornss t`e fndrj, fut pdrtaoumdrmy ai wdre`nuse dij trdispnrtdtani gdidhegeit
twn kuiotanis t`dt `dve `astnraodmmy feei vaewej ds tage- dij onst-aiteisave. Ats
edsy tn fe iagfme ak ynure wammaih tn expejate s`apgeits nr wnrc nvertage ai t`e
wdre`nuse, fut t`nse dotavataes dre expeisave. Z`e redm o`dmmeihe as nw tn fe dhame,
w`ame ceepaih onsts mnw.
Gnre dij gnre medjaih ongpdiaes dre usaih djvdioej suppmy o`dai snmutanis
dornss t`ear wdre`nuses dij trdispnrtdtani ietwnrcs tn do`aeve t`as hndm ai t`ear
jdamy nperdtanis. Z`us, t`e nfvanus questani as2 X`dts iext> Nioe perknrgdioe `ds feei nptagazej wat`ai t`ese twn kuiotanis, t`e iext suppmy
o`dai revnmutani wamm aivnmve fraihaih t`eg tnhet`er dij nptagazaih t`ear s`drej
resumts. Fy tah`tmy aitehrdtaih dmm dotavataes krng t`e tage di nrjer redo`es t`e wdre-
`nuse t`rnuh` oustnger jemavery, ongpdiaes ai every aijustry odi tdce dhamaty dij
onst onitrnm tn di eitaremy iew mevem.
Zwn kuiotanis, nie perspeotave. Z`e karst step ai do`aevaih t`as dgfatanus
vasani as eisuraih t`dt fnt` wdre`nuse dij trdispnrtdtani gdidhers `dve oniour-
reit vasafamaty tn jegdij. Z`e gngeit d oustnger nrjer as heierdtej, pmdiiers ai t`e
wdre`nuse dij t`e trdispnrtdtani kuiotani s`numj fehai dmahiaih ornss-kuiotanidm
resnuroes tn kamm dij jemaver t`dt nrjer ai t`e gnst tagemy, onst-ekkeotave wdy. _aioe
gnst ongpdiaes ourreitmy fdse t`ear wdre`nuse dij trdispnrtdtani nperdtanis ni dset nk seradm prnoesses, t`as requares d `uhe o`dihe ai gaijset.
Umtagdtemy, trdispnrtdtani pmdiiaih s`numj stamm jrave wdre`nuse exeoutani knr t`e
sagpme redsni t`dt wdre`nusaih as d mnodtani-speoakao kuiotani, w`ame trdispnrtdtani as
d ietwnrc-mevem kuiotani. Di aitemmaheit trdispnrtdtani pmdi onges up wat` jyidgao
strdtehaes knr gdxagazaih ekkaoaeioaes dornss t`e eitare ietwnrc knr exdgpme, fy
so`ejumaih d snkt trdisker tn d jastrafutani oeiter (JO), paocaih up di nrjer dt t`e
JO dij jemaveraih at tn t`e oustnger ds d sedgmess prnoess.
At nimy gdces seise knr t`e JO tn fdse ats prnoesses ni t`e odpdfamataes nk t`e
trdispnrtdtani ietwnrc, sn vdmudfme tage wnit fe aivestej paocaih dij pdocaih
nrjers t`dt wamm fe sattaih ni t`e mndjaih jnoc, w`ame truocs wdat knr nt`er nrjers
t`dt dreit kammej yet.
Aitemmaheit trdispnrtdtani pmdiiaih wamm dmwdys fe t`e jraver, fut prnvajaih wdre`nuse
pmdiiers wat` oniourreit nrjer vasafamaty dmmnws guo` gnre ekkeotave onnrjaidtani
dornss t`ese twn kuiotanis.
\erkeot mndj. \rnvajaih wdre`nuse dij trdispnrtdtani pmdiiers wat` sagumtdienus
vasafamaty aitn nrjers, ds wemm ds ietwnrc onistrdaits, dmmnws t`eg tn knous onmmdfnrd-
tavemy ni d onioept odmmej t`e perkeot mndj.
X`dt as t`e perkeot mndj> Ats t`e mndj t`dt gdxagazes rnutaih fy dhhrehdtaih
gdiy jakkereit caijs nk trdispnrtdtani jegdij aiomujaih aifnuij, nutfnuij
dij aiter-kdoamaty gnvegeits nk aiveitnry. Fy stato`aih tnhet`er t`ese gnves ai di
nptagdm wdy, perkeot mndjs gdxagaze trdispnrtdtani dij wdre`nuse ekkaoaeioy, ds
wemm ds kaidioadm resumts.
Z`e perkeot mndj dmsn gdxagazes t`e onitdaierazdtani, nr mndj fuamjaih, nk prnjuots
dmm t`e dotavataes krng fuamjaih odrtnis dij pdmmets tn mndjaih nitn t`e onitdaier.
U._. p`nie (1
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6
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Onrpnrdte Nkffloes
U._. \`nie (1
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6: jdys_`dih`da tn @nustni Gumtapme jareot dmm-wdter servaoesvad t`e \didgd Odidm
8t` mdrhest U_ onitdaier pnrtdij #4 ai U_ Humk
0,
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G_O as d hmnfdm medjer ai t`e onitdaier odrhn aijustry, wat` nur ni-tdsc dij ai-tnuo` prnkessanidm tedg.Xe uijerstdij t`dt at as t`e `ugdi emegeit t`dt jraves dij sustdais fusaiess, prnhress dij pdrtiers`aps.
Xe oemefrdte edo` iew oustnger, w`ame onitaiuaih tn have nur fest, persnidmazej dij mnydm servaoe tn nur omaeits.
G_O2 D Hmnfdm Medjer, _tdijaih Kargmy Dt Qnur _aje.
G_OXE FUAMJ _UOOE__,
NIE OU_ZNGEV DZ D ZAGE.
(646) 8;:-:0
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4< DGEVAODI _@A\\EV2 D\VAM 6
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G d t s n iK d s t . O n i v e i a e i t . V e m a d f m e .
Knr gnre aiknrgdtani, odmm nur Oustnger _uppnrt Oeiter dt (0
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46 DGEVAODI _@A\\EV2 D\VAM 6
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@yuijda Gero`dit Gdraieprnvajes
jepeijdfme gumtagnjdm trdispnrtdtaniknr sax onitaieits. Ni tage. Nimaie. g.`gg64.ong
_G
ZG
_peoadmazej Onitdaiers* \urkres` Zrdispnrt djjej
tn rekraherdtej onitdaier kmeet knr
prngntaih `ah`er qudmaty drravdms.
Mnhastaos Ietwnrc* \drtiers`ap wat` gdbnr rdam dij truoc
servaoe prnvajers knr ongpmete dij
ongpre`eisave onverdhe.
E-Fusaiess Odpdfamataes* Vedm tage Zrdoc & Zrdoe vad wef nr gnfame p`nie.* Oustngers stdte we nkker nie nk t`e fest nimaie
Fnncaih dij Jnougeitdtani servaoes.
* EJA tdamnrej tn kat ynur ieejs.
Vemadfme, _uperanr _ervaoe* Nie nk t`e tnp noedi odrraers knr Zrdispdoakao
servaoe remadfamaty dij ni tage perknrgdioe.
* Gumtapme weecmy sdamaihs knr U_, Dsad, Eurnpe,
Mdtai Dgeraod, Vussad dij Gajjme Edst.
http://www.hmm21.com/http://www.hmm21.com/http://www.hmm21.com/http://www.hmm21.com/http://m.hmm21.com/http://www.hmm21.com/http://www.hmm21.com/http://www.hmm21.com/http://www.hmm21.com/http://www.hmm21.com/http://www.hmm21.com/http://www.hmm21.com/http://www.hmm21.com/http://www.hmm21.com/http://www.hmm21.com/http://www.hmm21.com/http://www.hmm21.com/http://www.hmm21.com/http://www.hmm21.com/http://www.hmm21.com/http://www.hmm21.com/http://www.hmm21.com/http://www.hmm21.com/http://www.hmm21.com/http://www.hmm21.com/http://m.hmm21.com/http://www.hmm21.com/ -
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DGEVAODI _@A\\EV2 D\VAM 6
Z`e pufmao nkkeraih, ak at onges tn pdss,
gah`t fe dint`er hduhe, dmfeat krng aives-
tnrs rdt`er t`di aijustry prdot ataniers.
_`appers AZmFyErao Bn`isni
gnjdm prnvajer \doer. Ai t`e pdst, weve
o`rniaomej `nw P\N, ds wemm ds nt`er
egerheit frncers mace Onynte Mnhastaos,
`dve mdaj t`e knuijdtani knr t`ear hrnwt`
wat` stdte-nk-t`e-drt, sodmdfme teo`inmnhy.
Z`ese ongpdiaes ai t`e tnp 4< nr sn nk
kreah`t frncerdhes dve d uhe edj stdrt ai
tergs nk teo`inmnhy. _n teo`inmnhy oredtes
t`as twn-taerej ekkeot knr iew eitrdits. At
gdces at edsaer tn eiter, fut drjer tn odto`
up, ds ongpdiaes gdidhaih gnre odpdoaty
dij wat` mdrher reveiue wamm aievatdfmy
ceep aivestaih ai t`ear teo`inmnhy tn retdai
ongpetatave djvditdhe.
Ats dmsn agpnrtdit tn stdte t`e rnme t`dt
doquasatanis pmdy ai t`as strdtakaodtani.
P\N as t`e gnst intaoedfme ai tergs nk
doquasataveiess, fut O.@. Vnfaisni hredtmy
expdijej ats redo` ai t`e knrwdrjaih fusa-
iess fy doquaraih \`neiax Aiteridtanidmai 6
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4; DGEVAODI _@A\\EV2 D\VAM 6 Mets mnnc dt d dijkum2
_aihme pnait stdtus knr s`ap-
geits. Kakteei yedrs dhn, A wnrcej ni
d systeg t`dt syio`rniazej jdtd fetweei
kreah`t knrwdrjaih dheits ai jakkereit pdrtsnk t`e wnrmj sn t`dt stdtuses knr dmm s`ap-
geits were dvdamdfme tn dmm nt`er dheits
ai t`e ietwnrc dt t`e sdge tage. (Z`e
terg dheits as usej ere tn reker tn nwiej
frdio` nkkaoes ds wemm.) Z`e cey nfbeotave
t`ei wds tn gdce sure t`dt t`e aiknrgdtani
wds equdmmy upjdtej knr dmm pnaits ai t`e
hmnfdm ietwnrc tn diswer mnodm oustnger
p`nie queraes.
Fut t`e djveit nk t`e wef dij remdtej
teo`inmnhaes o`dihej oustnger expeotd-
tanis. Znjdy, mnhastaos prnvajers ietwnrcs
ieej tn prnvaje d saihme pnait knr t`e w`nmehmnfdm ietwnrc w`ere aiknrgdtani as up-
jdtej onitaiunusmy.
Z`e requaregeit tn gdce aiknrgdtani
onitaiunusmy dvdamdfme ni nie server
o`dihes t`e ongpetatave nppnrtuiataes
knr pdrtaoapdits. D trdjatanidm nperdtanidm
kuiotani aivnmvaih t`e upjdtaih nk suppmy
o`dais `ds inw feonge pdrt nk d gdrcet-
aih dij frdijaih experaeioe. Mnhastaos
ietwnrcs t`dt redmaze t`as dre oredtaih di
eitaremy iew type nk oustnger experaeioe.
Zn tdce djvditdhe nk t`as, mnhastaos iet-
wnrcs ieej tn knous t`ear AZ eierhy dij
jnmmdrs ni t`e wefsate karst dij knregnst
_`drej oustnger doquasatani. Xat`
t`e idture nk aiteridtanidm s`appaih trdis-dotanis dij Aiontergs hnveriaih t`e pdr-
taoumdr trdisdotani ongaih aitn pmdy, gnst
sdmes dotavaty t`dt heierdtes d s`apgeit as
onijuotej dt fnt` eijs nk t`e trdisdotani.
Vehdrjmess nk w`et`er d s`apgeit as prepdaj
nr onmmeot, oustnger remdtanis`ap dotavaty
noours dt fnt` eijs nk t`e trdisdotani.
Onisequeitmy, at feonges ieoessdry knr
hmnfdm mnhastaos ietwnrcs tn onmmdfnrdte ai
oustnger doquasatani. Ongpdiaes t`dt dre
dfme tn s`dre medjs, praoaih, puro`dse nrjer
trdocaih, dij rnutaih aistruotanis dre d`edj
nk t`e ourve ai doquaraih oustngers. _ystegkuiotanidmaty ieejs tn dmmnw t`e s`draih nk
t`as aiknrgdtani.
Uiknrtuidtemy, mnhastaos ietwnrcs t`dt
`dve ekkeotavemy agpmegeitej systegs tn
eidfme t`e doquasatani nk oustngers ni
d onmmdfnrdtave fdsas dre rdre dij t`as as
di dred nk ongpetatave nppnrtuiaty knr
ietwnrcs nk sgdmmer dheits tn ongpete
dhdaist t`e mdrher ongpdiaes. Ai returi,
gumtaidtanidm ongpdiaes odi use t`as ds d
wdy tn frndjei t`e hdp.
Nutsnuroaih (nr nt`er onst rejuo-
tani nppnrtuiataes). At s`numj ferequarej ai 6
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40 DGEVAODI _@A\\EV2 D\VAM 6
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\nrt Getrn [dionuver as dmredjy
omnse tn Dsadi gdrcets. Dij wat`uipreoejeitej aikrdstruotureaivestgeit ai nur hdtewdy, werehettaih evei omnser.
Xere fuamjaih mdij-saje prnbeots
t`dt fnnst rdam dij rndj ekffloaeioy.
Xere aioredsaih nur onitdaiertergaidm odpdoaty dij rejuoaih ni-
jnoc jwemm t`rnuh` onmmdfnrdtani
wat` suppmy o`dai pdrtiers. Dijwere nperdtaih wat` mnihs`nre
mdfnur oertdaity tn 6
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Qnur s`nrtout tn t`e wnrmj.Qnur fusaiess as uiaque dij sn dre ynur aiteridtanidm kreah`t
knrwdrjaih ieejs. Met nur hmnfdm tedg nk mnodm experts jemaver
d snmutani tn ceep ynur suppmy o`dai gnvaih knrwdrj.
_ee `nw dt kti.kejex.ong/kreah`tknrwdrj.
KejEx. _nmutanis Z`dt Gdtter._odi tn see `nw we djj
vdmue tn ynur suppmy o`dai.
6
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AZ_ DMM DFNUZ FAHHEV_@A\_
Vehaster Inw dt www.[DGdratage.ong/eveit/sygpnsaug 6
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www.[DGdratage.ong/eveit/sygpnsaug-6
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6; DGEVAODI _@A\\EV2 D\VAM 6
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http://www.ictsi.com/http://www.ictsi.com/http://www.ictsi.com/http://www.ictsi.com/http://www.ictsi.com/http://www.ictsi.com/http://www.ictsi.com/http://www.ictsi.com/http://www.ictsi.com/http://www.ictsi.com/http://www.ictsi.com/http://www.ictsi.com/http://www.ictsi.com/http://www.ictsi.com/http://www.ictsi.com/http://www.ictsi.com/http://www.ictsi.com/http://www.ictsi.com/http://www.ictsi.com/ -
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60 DGEVAODI _@A\\EV2 D\VAM 6
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ME @D[VEVNUEI\DVA_
@ah` speej
\NVZ _Q_ZEG
L@drnpdpnrts
Knmmnw us
@DVN\D t`e Kreio` pnrt systeg
oniieotaih Inrt` Dgeraodi fusaiess
tn t`e Eurnpedi gdrcet
www.`drnpdpnrts.ong
http://www.haropaports.com/http://www.haropaports.com/http://www.haropaports.com/http://www.haropaports.com/http://www.haropaports.com/http://www.haropaports.com/http://www.haropaports.com/http://www.haropaports.com/http://www.haropaports.com/http://www.haropaports.com/http://www.haropaports.com/https://twitter.com/haropaportshttps://twitter.com/haropaportshttp://www.haropaports.com/http://www.haropaports.com/http://www.haropaports.com/http://www.haropaports.com/https://twitter.com/haropaportshttp://www.haropaports.com/ -
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DGEVAODI _@A\\EV2 D\VAM 6 _nuzd sdaj.
X`ame gdiy s`appers pdrtaoumdrmy re-tdamers dre jnaih snge onitaiheioy pmdi-
iaih tn prepdre knr d jnoc mdfnr jasruptani,
snge dve sdaj s`aktaih vnmuge krng Xest
Ondst tn Edst Ondst pnrts as mess prdotaodm
t`di s`aktaih ai t`e nppnsate jareotani, ds
snge jaj ai 6
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_gdrtXdy pdrtiers cinw dfnut aioredsej suppmy o`dai
ekffloaeioy dij eivarnigeitdm stewdrjs`ap. Z`as dwdrj
reonhiazes exoemmeioe ai t`ear do`aevegeits tnwdrj
`empaih t`e eivarnigeit, aionrpnrdtaih sustdaidfamaty
dij rejuoaih t`ear odrfni knntpraits.
Medri gnre dt epd.hnv/sgdrtwdy
@ah` \rdase
knr Hnaih t`e_gdrtXdy.
Onihrdtumdtanistn t`e 6
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DGEVAODI _@A\\EV2 D\VAM 6
Qnur jastrafutani oeiter as gdxej nut wat` aiveitnry
wat` in pnssafamaty knr expdisani. Ats int ai t`e gnst
strdtehao mnodtani. Oustnger servaoe as jeomaiaih.
X`dts t`e diswer> Djj d iew JO, rah`t>
Z`as seegs mnhaodm, fut ats int ieoes-
sdramy t`e onrreot pdt`.
Znjdys fusaies s omagdte preseits
ongpdiaes wat` d o`dmmeihe. Oustngersdre gnre jegdijaih t`di ever, requaraih
ongpdiaes tn scaiiy jemavery tages tn geet
t`nse ieejs. @nwever, t rdispnrtdtani onsts
dre spacaih dij odpdoaty s`nrtdhes dre
ornppaih up jdamy, w`ao` gedis puttaih
d pregaug ni oustnger servaoe onges
wat` d praoe.
Djjaih d jastrafutani oeiter tn ynur
ietwnrc prnvajes iugernus feiekats, fut
at dmsn oredtes assues t`dt gah`t nkkset diy
djvditdhes.
Karst, dij gnst nfvanus, di djjatanidm
JO prnvajej ats ai t`e dpprnpradte
mnodtani gedis d kdster jemavery nkprnjuot tn t`e eij oustnger, prnvajej ynur
kumkammgeit prnoess dij nrjer-out tages
regdai t`e sdge.
_eonij, ynu odi meverdhe rehanidm prnj-
uot maies tn agprnve oustnger servaoe dt d
mnwer nperdtaih onst.
Z`e hmnfdmazdtani nk suppmy o`dais nkkers
dint`er feiekat. Ongpdiaes t`dt puro`dse
prnjuot krng knreahi onuitraes odi nktei
tdce djvditdhe nk Edst dij Xest ondst
pnrt nptanis.
Usaih rehanidm odrraers (pdroem, mess-
t`di-truocmndj, dij truocmndj) tn servaoegdrcets as d cey onisajerdtani w`ei ynur
ietwnrc gah`t fe expdijaih. Z`ese odrra-
ers, w`ao` serve speoak ao rehanis, dre ajedm
knr s`appers wat` gumtapme JOs, espeoadmmy
ak t`eyre dmahiej tn t`e rehanidm odrr aers
jemavery knntprait. Nptagdm knr kaidm-game
jemaveraes, rehanidm odrr aers nkker d fetter
onst struoture, resumtaih ai d mnwer onst
per uiat.
Di extrd JO dmsn prnvajes d mdyer nk prn-
teotani ai odse nk d idturdm jasdster nr pnwer
aiterruptani. Ak nie oeiter as tegpnrdramy nut
nk onggassani, t`e nt`er odi kumkamm nrjers
ai t`e aiterag. Ds t`e aijustry onitaiues tn
Ni _eonij Z`nuh`tXat`Zng Iah`taihdme
jemaver feiekats ds wemm.
D trdispnrtdtani gdcenver odi eitdam
t`e knmmnwaih2
Utamaze expejatej servaoe tn geet t eieejs nk d semeot sufset nk ynur oustng-
ers. Ceep ai gaij t`dt int every oustnger
ieejs tn fe expejatej. Zdce odre nk ynur tnp
oustngers, dij int nimy wamm ynu gdaitdai
hnnj servaoe fut t`as gah`t nutweah` t`e
aioregeitdm onst tn djj d JO.
Djj onisnmajdtani nptanis t`rnuh`s`apgeit jeisaty.Nie dmteridtave as tn use
pnnm nr ornss-jnoc nperdtanis tn servaoerehanis nk t`e onuitry. Z`as get`njnmnhy
tdces djvditdhe nk d mnwer-onst truocmndj
gnje tn gnve sgdmmer s`apgeits aitn
rehanidm gdrcets knr jemavery.
Dint`er nptani as gumta-stnp truocmndjs.
Ak ynure ourreitmy s`appaih MZM ondst tn
ondst, t`e jramm as prejaotdfme dij expei-
save. _tnps knr ornss-jnocaih dij stdys ai
fumc kdoamataes omnh t`e rnute krng paocup tn
kaidm jestaidtani. Xat` iugernus tnuo`es,
t`e o`dioe knr jdgdhe aioredses hredtmy.
Feaih dfme tn respnij iagfmy tn o`dihes
ai t`e gdrcet nr oustnger jegdij, nr evei
uiknreseei s`akts ai t`e suppmy o`dai, as dieoessaty ai tnjdys eivarnigeit. Dmt`nuh`
jastrafutani ietwnrcs dre fdsej ai pdrt ni
ejuodtej dssugptanis dfnut oustngers,
gdrcets dij aiveitnry ieejs, vnmdtamaty
nktei o`dihes t`e hdge.
Qnur jastrafutani strdtehy dij ats
gnvaih pdrts gust fe k mexafme einuh` tn
onitdai spardmaih onsts dij geet oustnger
ieejs. Ats int di eat`er-nr.
X`ere ynu `dve nptanis as ai w`dt ynu
jn wat` t`as dhamaty. Xamm djjaih d JO
rdase ynur ongpetatave djvditdhe, eisur-
aih t`dt ynur oustngers reoeave s`apgeitsgnre quaocmy> Nr dre ynu fetter servej fy
reonikahuraih ynur trdispnrtdtani gnjem tn
odpatdmaze ni gnre-kdvnrdfme onst struotures
dij ekk aoaeioaes>
At gah`t int fe ds sagpme ds Nut nk
rnng 7 Djj d JO. Mnnc dt ynur satudtani
`nmastaodmmy dij gdce sure t`dt t`e strdtehao
hndm knr ynur gdrcet as dmahiej wat` ynur
ongpdiys servaoe strdtehy. Dij dssess t`e
pnteitadm feiekats, nptanis dij patkdmms nk
suo` di agpnrtdit jeoasani.
Iah`taihdme as t`e presajeit nk HEION
Zrdispnrtdtani Mnhastaos dij odi fe
redo`ej dt tng.iah`taihdmeLheion.ong.
agprnve suppmy o`dai resamaeioy, djjatanidm
JOs dre d seranus onisajerdtani.
Nkksettaih t`ese pmuses, t`nuh`, dre
snge odutanis.
Knr nie, prnfmegs odi ornp up wat`aiveitnry gdidhegeit. Feoduse nk t`e
vdradfamaty nk gdrcets dij t`e aiexdot id-
ture nk knreodstaih, ongpdiaes onumj kaij
t`egsemves ai d faij ak t`ear sdkety stnoc japs
mnw dij di aifnuij s`apgeit as jemdyej.
Z`e agpdot nk gumtasate JOs as per`dps
kemt gnst ai t`e aioredsej nver`edj dij
sufsequeit fnnst ai onsts. _ystegs dre
espeoadmmy staocy w`ei t`e kdoamataes use
jakkereit wdre`nuse gdidhegeit systegs
(XG_) nr ak jakkereit versanis nk t`e sdge
systeg odiint fe aitehrdtej. Z`as odi re-
quare gnjakaodtani nr repmdoegeit nk XG_.
Xat` gumtapme JOs onge knreodstaihassues. Ats edsaer tn knreodst di nverdmm
ietwnrc t`di rehani fy rehani. Xat` nimy
nie oeiter, ynu `dve t`e rah`t prnjuot
gax. Xat` d seonij kdoamaty, ynu `dve tn
rdtanidmaze ni `nw tn spmat stnoc dgnih
ynur mnodtanis.
Dint`er onisajerdtani as t`e krequeioy
nk s`apgeits dij nrjeraih pdtteris. Ak ynu
`dve nie JO dij tdce weecmy s`apgeit nk
d truocmndj nk prnjuot dij hn t`rnuh` t`dt
vnmuge rehumdrmy, ynu odi tdce djvditdhe
nk kdvnrdfme truocmndj rdtes. @nwever, wat`
d seonij JO, ynu gah`t `dve tn swato` tnd gnre expeisave gnje nk trdispnrtdtani
tn gdaitdai t`e sdge krequeioy dij vnm-
uges dt edo` kdoamaty dij eisure sagamdr
servaoe mevems.
_n inw w`dt> Xeah`aih t`e prns dij
onis nk djjaih d JO gah`t int tap t`e
sodmes jeoasavemy nie wdy nr t`e nt`er. Fut
ats orataodm jue jamaheioe ongpdiaes ieej
tn perknrg tn gdce d snmaj jeoasani t`dt
jemavers d returi ni aivestgeit dij `emps
tn do`aeve ynur nfbeotaves.
Jeoajaih int tn djj d JO, `nwever,
jnesit gedi ynu `dve tn stdy ai magfn.
O`dihaih ynur trdispnrtdtani strdtehy odi
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At dmm djjs up tn perknrgdioeynu odi onuit ni.
X`dts ai d iugfer> Ats `nw ynu gedsure suooess. GNM pufmas`es
nur ni-tage drravdm iugfers qudrtermy sn ynu odi see `nw were
jnaih. Iugfers odi kmuotudte knr d vdraety nk redsnis fut nur tdrhet
as dmwdys 4