TalhaKamran[1]
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cell #: (07817) 760826Phone: (01782) 322796
@ e-mail:[email protected]
Home Address66 Buccleuch Rd, Longton, Stoke-on-trent, ST3 4RL United Kingdom.
Kamran, Talha
Objective To participate as an integral part of a professional team in achieving
their business goals, by using hardwork as a skill, knowledge as a tooland guidance from the one senior than me in that field.
Profile Posses a high level of integrity coupled with strong desire to succeed.
Equally comfortable with working individually and as a part of team.Fascinated by technologies and their applications. A natural coach and
good communicator. Looking to develop within a technically challengingrole within a commercial environment.
Work History
Channel Advantage, UK (Field Marketing)Oct 2005 till Feb 2006 Demonstrator
Worked as demonstrator for Hewlett Packards Photosmart printers campaign.
In this role my responsibilities were to demonstrate HPs new phtosmartprinters to clients at Argos shopping centre. It was a part-time work for
weekends and few Christmas holidays. Providing manager with daily stokeupdate and customer feedback were also among the key responsibilities.
Ovex Technologies, Pakistan (B2B Outsourcing firm)Aug 2004 Aug 2005 Manager
Premier BPO is a US based business process outsourcing firm that offers a
wide range of services to clients. It has various facilities operating around theglobe. I initially joined as a team leader at Premier BPO when it was about to
start its Medical Billing project in Islamabad, Pakistan. Later on I waspromoted to supervisor and then eventually Manager Operations. I was
among the team members who played an important role in establishment ofits setup. It all started with 3 employees and now they have more than 25
employees working in 3 different departments.Working as eyes and ears of higher management at US, my responsibilities
included managing wide range of activities i.e. from hiring and technicalcommunication issues to formal and informal team celebration arrangements.
As it was an outsourcing setup therefore I had to constantly interact with theIT departments at both ends to ensure seamless communication channel at all
times. I resigned from the company in August 2005 to commence my highereducation abroad.
Reference :Peachy P Pingol (Process Engineer, Argus Medical Billing, CA, US)Ph# +1 (562) 491 9060 , e-mail: [email protected]
mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected] -
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MTBC (Medical Transcription & Billing Co, US)Aug 2003 Aug 2004 Team Lead (Client Services)
MTBC is one of the fastest growing medical billing companies in United States.
It offers low rates medical billing and transcription services. I was appointedas a team leader in their Client Services department. My initial responsibilities
were to manage a team of 6 CSRs in providing quality of service and supportto clients. Later on this role became complicated with involvement in IT
department to hit the electronic claims submission with major US insurancecarriers EDIs (Electronic Data Interchange).
Touchstone Communications (Telemarketing, inbound/outbound)3 months Mortgage Sales Representative
It was a pure telemarketing experience and I was a part of the mortgagesales team whose job was to seek potential customers in United States.
IT Promoters (Software House)3 months Junior Business Promotion Officer(internship)
IT Promoters is Pakistan based computer software development andconsultancy firm. As an internee I was to work under the supervision of
marketing manager in seeking potential clients at local manufacturing
industries. The role involved scheduling, organizing and conducting businessmeeting and training sessions for developed products.
Education
MSc Mobile Computer Systems (Staffordshire University, UK)Sep 2005 till now
BSc Information Technology (PIMSAT, Pakistan)
1999 2003 3.1 GPA (80%)
HSSC (equivalent to A levels) (PAF Shaheen Degree College, Pakistan)1997-1999 C Grade
Hobbies & InterestSports, traveling and studying systems and their applications. Active member
of blood donor society. Currently participating in Sunday cricket league with
Meir Heath Cricket Club.
Languages
English: Very good in written and spoken levels.
Hindi/Urdu: Very good in written and spoken levels
Deutsch: Basic written and spoken (4 months language course)
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Bryan S. MichelPremier BPO Inc.4413 Fremont Lane
Plano, TX 75093
January 28, 2006
To Whom It May Concern:
This is a letter of recommendation for Talha Kamran. Over the past year Talha has reported directly to me
for our medical billing project. His position has evolved over the past year due to numerous promotions andhe is currently Manager Operations of Medical Billing for Premier BPOs Pakistan operations. In his
capacity over the past year, Talha has been asked to perform a number of duties. First and foremost he over
saw a medical billing back office employing 25 people. He managed the day to day activities such asreporting, daily client contact, Quality Assurance for data entry/accounts receivable/payments, personnel
issues, and work distribution. In addition to these duties, Talha interviewed and screened new employees,
implemented new business practices to streamline our processes, participated in higher level conference
calls with the client, and has generally been my eyes and ears on the ground in Pakistan. His work forPremier BPO has been very valuable in every sense of the word.
Talha has been an outstanding employee for me and one of the top in the company. He is highly motivatedand always does what is asked of him. During our hectic end of month closings he always works many
extra hours with no complaint and guides the team through the tougher times with exceptional leadership.While the departure of Talha is a big loss for the company, I know that any other company or educational
institution would be also receiving a huge gain by enlisting his services.
If you require any additional information please feel free to email me [email protected] or call
me at 469.361.3531.
Sincerely,
Bryan S. MichelProject Manager
mailto:[email protected]:[email protected]