Talent+Management Ppm+v1

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    TALENTMANAGEMENT

    & SuccesionManagement

    TALENTMANAGEMENT

    & SuccesionManagement

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    Why Talent management is

    Important ?The things that wakes me up in themiddle of the nights is not whatmight happen to the economy orwhat our competitors might do next,it is worrying about whether we havethe leadership capacity and talent to

    implement the new and morecomplex global strategies

    David Whitman,

    Chairman, President and CEO

    Whirpool Corporation

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    Why Talent management

    Important ?(Contd) Survey of 400 Fortune Companiesrevealed that :

    Identifying and developing leaders is the

    single most pressing issue in theircompanies

    Only 8 % rated their companysleadership as excellent

    Nearly 50% rater their leadershipcapacity to be fair or poor

    Conference Board DDI

    On average, organizations will lose

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    Why Talent management

    Important ? (Contd) Among approximately 6.000respondents, 2/3 reported that theircurrent leader displays behaviours

    that could derail his/her career On average , organizations will pay

    $1.000.000 each time an executive

    role is filled with an externalcandidate

    Development Dimensions International

    Four in ten leaders fail within the first18 months on the ob

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    What is talent ?Talent is the sum of a persons abilities-his

    or her intrinsic gifts, skills, knowledge,experience, intelligence,judgment,

    attitude, character, and drive. It alsoincludes his or her abilityto learn and

    grow

    There is no universal definition of anoutstanding manager

    Each company must understand thespecific talent profile that is right for it

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    What is talent ?The resource that includes the potential

    and realized capacities of individual andgroups and how they are organized,

    including those within the organizationand those who might join the organization

    Beyond HR New Science of Human Capital, John W. Boudreau & Peter M.

    Ramstad

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    MANAGERIAL TALENT

    Some combination of a sharp

    strategic mind, leadership ability,emotional maturity, communications

    skills, the ability to attract andinspire other talented people,

    entrepreneurial instinct, functionalskills, and the ability to deliver

    results

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    Talent Management

    Definition DDI defines talent management asthe system in which people arerecruited, developed, promoted, and

    retained to optimize theorganizations ability to realizepositive business outcomes in the

    face of shifting competitivelandscapes and labor requirements.

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    More specifically ..

    Talent management is a businessprocess that systematically closesthe gap between the talent an

    organization has and the talent itneeds to successfully respond tocurrent and emerging business

    challenges.

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    THE WAR FOR TALENTsurveys

    To understand how companies build astrong pool of managerial talent - howthey attract, develop, and retain the

    people in the top 200 managerial position

    and how they build a pipeline of youngertalent that might one day move into moresenior positions

    The War for Talent by Michaels, Helen Handfield-Jones and Beth Axelrod

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    WHATS DRIVING THE CURRENTEMPHASIS ON TALENT

    MANAGEMENT? There is a demonstrated relationshipbetween better talent and betterbusiness performance.

    Talent is a rapidly increasing sourceof value creation.

    The context in which we do businessis more complex and dynamic.

    Employee expectations are alsochanging.

    Workforce demographics are

    evolving.

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    Growing propensity to

    switch companiesThe Old RealityThe New RealityPeople need companiesCompanies need people

    Machines, capital, and

    geography are competitiveadvantage

    Talented people are the

    competitive advantage

    Better talent makes somedifference

    Better talent makes a hugedifference

    Jobs are scarceTalented people are scarceEmployees are loyal and jobs

    are securePeople are mobile and theircommitment is short term

    People accept the standardpackage they are offered

    People demand much more

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    A WHOLE NEW APPROACH

    TO TALENT MANAGEMENT1. Embrace a talent mindset

    1. Craft a winning employees valueproposition

    1. Rebuild your recruiting strategy

    1. Weave development into yourorganization

    1. Differentiate and affirm your people

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    NEW WAY OF MANAGINGTALENT

    The Old WayThe New WayHR is responsible for people

    managementAll managers, starting with theCEO, are accountable forstrengthening their talent pool

    We provide good pay and

    benefits

    We shape our company, our

    jobs, even our strategy toappeal to talented people

    Recruiting is like purchasingRecruiting is like marketing

    We think development happensin training programs

    We fuel development primarilythrough stretch jobs, coaching,and mentoring

    We treat everyone the same,and like to think that everyone

    is equally capable

    We affirm all our people, butinvest differentially in our A, B,and C players

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    STARTS WITH A TALENT

    MINDSETOld Mindset AboutPeople

    New Talent Mindset

    A vague notion that people areour most important asset

    A deep conviction that bettertalent leads to better corporateperformance

    HR is responsible for peoplemanagement

    All managers are accountablefor strengthening their talentpool

    We have a two day successionplanning exercise once in a

    year

    Talent management is a centralpart of how we run thecompany

    I work with the people I inheritI take bold actions to build thetalent pool I need

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    TALENT IS EVERY LEADERS

    JOB Establish the gold standard for talent

    Get actively involved in people decisions

    deep within the organization Drive a simple, probing talent reviewprocess

    Instill a talent mindset in all managers

    throughout the organization Invest real money in talent

    Hold themselves and their managersaccountable for strength of the talent

    pools they build

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    REBUILD RECRUITINGSTRATEGY

    Old RecruitingStrategiesNew RecruitingStrategies

    Grow all your own talentPump talent in at all levels

    Recruit for vacant positionsHunt for talent all the time

    Go to a few traditional sourcesTap many diverse pools oftalent

    Advertise to job huntersFind ways to reach passivecandidates

    Specify a compensation range

    and stay within it

    Break the compensation rules

    to get the candidates you want

    Recruiting is about screeningRecruiting is about selling aswell as screening

    Hire as needed with no overallplan

    Develop a recruiting strategyfor each type of talent

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    New approach to

    DevelopmentOld Approach toDevelopmentNew Approach toDevelopmentDevelopment just happensDevelopment is woven into the

    fabric of the organization

    Development means trainingDevelopment primarily means

    challenging experiences, coaching,feedback, and mentoring

    The unit owns the talent; peopledont move across units

    The company owns the talent;people move easily around the

    companyOnly poor performance have

    development needsEveryone has development needsand receives coaching

    A few lucky people find mentorsMentors are assigned to every

    high-potential person

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    RUN A ROBUST TALENT REVIEW

    PROCESSTraditional SuccessionPlanningRobust Talent ReviewA half day session once a year

    at corporate headquartersA full day on-site for eachdivision

    Discuss possible successorsDiscuss quality of incumbents

    Review individualsReview individuals and thetalent strength each unit, anddiscuss other issues such asretention or recruiting

    Polite, senatorial presentations Rigorous, candid debate

    No effort to calibrateassessment

    Drive to a distribution of ratings

    No action plans agreed toSpecific action plans writtenand followed up for each unit

    An annual paper exerciseAs important and intense asbudget process, with real

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    NEW PAY PHILOSOPHY

    Old Pay PhilosophyNew Pay Philosophy

    Pay for the jobPay for the person and the

    performance

    Job-scope and seniority drivepay

    Value creation drives pay

    Pay what others in the companyget (internal equity)

    Pay what the individual couldget elsewhere (market equity)

    Set a range and range and hirewithin it

    Break the compensation rulesto hire the right candidate

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    Talent Management (DDIs view)

    Best Practice #1: Start with the end in

    mindyour current and future businessneeds

    We are a global automobile manufacturer thathas steadily lost market share. What sort oftalent are we going to need to shake up thestatus quo, rejuvenate our brand, and give usthe action-orientation required to turn things

    around?

    We are a utility in the midst of deregula- tion.Consumers will have choices. On top of that, weare getting into new busi- nesses. How will the

    skills of our current talent fit with our new

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    Talent Management (DDIs

    view) Best Practice #2: Talent management isJob #1 for senior leaders.

    Best Practice #3: You must know what

    youre looking forthe role of successprofiles.

    Best Practice #4: Build a systematic andintegrated approach to all work- forcedevelopment activities.

    Best Practice #5: Talent management ismuch more than succession management

    Effective talent management requires not only

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    Talent Management (DDIs

    view) Best Practice #6: Clear distinctions aremade between potential, performance,and readiness.

    Best Practice #7: Look at the team mosaic

    Best Practice #8: Turn your leaders intotalent managers.

    Best Practice #9: Talent management isall about uttin the ri ht eo le in the

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    Talent

    High potentials stand out

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    TALENT MANAGEMENT

    ASSESSMENT TOOLS Performance appraisal

    Potential forecast

    Measurement scales for performanceand potential

    Core/institutional competencies

    Mapping and weightingcompetencies

    Segmenting the Talent Reservoir

    Employee and job demographics

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    Talent

    Talent Development Goal : Acceleration of HiPos in

    Leadership Talent Pipeline

    Executives

    Those who lead

    organizations

    Managers

    Those who lead

    businesses andpeople

    Domain Experts

    Those who do not yet lead

    people and/or have

    technical focus

    Talent

    Pipeline

    Accelerate Quality

    Internal and External

    Talent in Leadership

    Pipeline at All Levels

    Entry Level

    Entry talent

    college recruits

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    Segmentation of

    PerformancePerformance and Potential GradeC Give warning

    Provide coaching

    Consider if itappropriate job

    APlan next move

    Provide extracoaching

    A+Plan multiplemoves

    Ensure pay issufficient

    BKeep in place

    AIdentify nextdevelopment

    opportunity

    C

    Manage out

    High

    Low

    Low High

    Potential

    Performance

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    THE CLASSIFICATION OF

    EMPLOYEE Superkeepers Those employees who greatly exceed expectation

    Demonstrated superior performance

    Who have inspired others to achieve superior

    performance Who embody the core competencies of the organization

    Keepers Those employees who exceed organization expectation

    Solid Citizen

    Meet organization expectation

    Misfits Employees who do not meet organization expectations

    for performance, working with others, and/ororganization competencies

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    Talent

    High potential

    identification High potential = behavior + track record +

    ambition + stretch; High performers with the ambition to be treated as key talent Has what it takes to grow into bigger, more complex, more

    senior roles in the organization (cognitive capacity, domainexpertise, commitment, maturity/balance)

    Demonstrates personal accountability and initiative They can be found in the top 20 ranking OR in the 70 ranking

    due to their current objectives and situation

    High performers = behavior + track record; Consistently demonstrates and embraces leadership values Has a record over time of sustained high performance Has what it takes to grow to their next role domain expertise

    Understand the difference between High Performers andHigh Potentials Ambition and Stretch Provide examples

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    HiPo

    Talent

    Assessment &

    Planning360 degree Survey + LPI

    IDP

    DevelopDifferentiated needs

    Targeted development

    activities

    Evaluate Performance

    EffectivenessPPR

    IDP progress

    HiPo Development Cycle

    Reward &

    Retain

    MeritocracyRecognize

    Selection

    Consistent

    Process

    Evaluation criteria

    Talent

    Pipeline

    Studies in 1998 by the Hay Group showed that organization with better operating

    statistics are morelikely to have succession management programs

    Grow your own leader- William C Byham,PhD

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