Taking Better Care of Sepsis Patients - HIMSS · St. Luke’s University Health Network Sepsis by...

40
Taking Better Care of Sepsis Patients 1 Diana Tarone, MSN, MBA, RN Jennifer Axelband, DO

Transcript of Taking Better Care of Sepsis Patients - HIMSS · St. Luke’s University Health Network Sepsis by...

Page 1: Taking Better Care of Sepsis Patients - HIMSS · St. Luke’s University Health Network Sepsis by the Numbers •More than 1.7 Million people get sepsis each year in the US 1.7 Million

Taking Better Care of Sepsis Patients

1

Diana Tarone, MSN, MBA, RNJennifer Axelband, DO

Page 2: Taking Better Care of Sepsis Patients - HIMSS · St. Luke’s University Health Network Sepsis by the Numbers •More than 1.7 Million people get sepsis each year in the US 1.7 Million

St. Luke’s University Health Network

Sepsis by the Numbers

• More than 1.7 Million people get sepsis each year in the US

• About 84,000 admissions in PA annually1.7 Million• At least 270,000 Americans die from sepsis each year (that’s

one every two minutes!)

• About 7,000 deaths in PA annually270,000

• About 1 in 3 patients who die in the hospital have sepsis1 in 3 Patients• 1 in 15 severe sepsis discharges will be readmitted within 7

days

• 1 in 5 are readmitted within 30 days1 in 15

• Just over half of all Americans know the signs and what sepsis is55%

• Only about one third of sepsis patients nationwide receive the best care

• Late and missed diagnoses are common1/3rd

• Total annual US hospital costs for treating sepsis$24 Billionwww.cdc.gov

www.sepsis.org

HAP Raising the Bar for Sepsis Care in Pennsylvania, September 6, 2017, Harrisburg, PA

Page 3: Taking Better Care of Sepsis Patients - HIMSS · St. Luke’s University Health Network Sepsis by the Numbers •More than 1.7 Million people get sepsis each year in the US 1.7 Million

St. Luke’s University Health Network

Our Sepsis Story

Our sepsis journey began in 2012 – PI project with a private payer

Higher volume diagnosis

Higher associated cost

Higher associated mortality rate

CMS publically reported measure – CMS mandated reporting beginning with Oct 2015

discharges

– First posted on Hospital Compare July 2018

3

Page 4: Taking Better Care of Sepsis Patients - HIMSS · St. Luke’s University Health Network Sepsis by the Numbers •More than 1.7 Million people get sepsis each year in the US 1.7 Million

St. Luke’s University Health Network

Quality/PI Structure

Network Sepsis PI Team

– Report out to Network PI Council

– Executive sponsor

– Various disciplines represented

– Representation from every campus

Monthly meetings

Data reviewed and discussed

– Premier

– CMS Sep-1 Core Measure compliance

Trends and opportunities are identified

Seek feedback and recommendations

4

Page 5: Taking Better Care of Sepsis Patients - HIMSS · St. Luke’s University Health Network Sepsis by the Numbers •More than 1.7 Million people get sepsis each year in the US 1.7 Million

St. Luke’s University Health Network

Opportunities For Improvement

Feedback on measure failure is provided

Each measure failure is reviewed for opportunities and feedback is solicited

Measure failures are viewed as learning opportunities

Opportunity letters

5

Page 6: Taking Better Care of Sepsis Patients - HIMSS · St. Luke’s University Health Network Sepsis by the Numbers •More than 1.7 Million people get sepsis each year in the US 1.7 Million

St. Luke’s University Health Network

Baseline Network Sepsis Compliance

6

0

10

20

30

40

50

60

70

80

90

100

Oct-15 Nov-15 Dec-15 Jan-16 Feb-16 Mar-16 Apr-16 May-16 Jun-16 Jul-16 Aug-16 Sep-16

Baseline Sep-1 Compliance Oct 2015-September 2016

Rate CMS state compliance median CMS national compliance median CMS top decile

EPIC go-live

Page 7: Taking Better Care of Sepsis Patients - HIMSS · St. Luke’s University Health Network Sepsis by the Numbers •More than 1.7 Million people get sepsis each year in the US 1.7 Million

St. Luke’s University Health Network

CMS Sepsis-1 Core Measure

7

Follows CMS SEP-1 Measure 1.7.2019

Organ Dysfunction: SBP < 90 or MAP < 65 or↓SBP by >40 points (related to

infection) Acute respiratory fa ilure (new need for invasive or noninvasive

mechanical ventilation) Creatinine > 2.0 or > 0.5 increase from baseline with CKD urine output < 0.5ml/kg/hr for 2 hours

Bi l irubin > 2mg/dL (34.2 mmol/L) Platelet count < 100,000 INR> 1.5 or aPTT > 60 seconds

(SBP

Monitor vi tals igns

Measure Lactate Blood Cultures x2

Antibiotics

Diagnosis: Severe Sepsis

Repeat lactate in 2 hours

Diagnosis: septic shock

Givevasopressors

Repeat Lactate

in 2 hours

Infection? (suspected or

documented)

≥ 2 SIRS?

Lactate ≥ 4 ?

Lactate > 2 ?(but < 4)

SBP < 90 ?

Give 30ml/kg

crysta l loid IVF bolus (use actual

body weight)

SBP remains

< 90?

Perform Focused Reassessment in

one hour after bolus initiated

other end organ

dysfunction?

Sepsis/Severe Sepsis/Septic Shock AlgorithmNo

Yes

Yes

Yes

Yes

Yes

Yes

Yes

No

No

No

No

No

No

No

Lactate >2 ?

(but < 4)

Yes

Not Severe Sepsis

Not Sepsis

Focused reassessment: Provider completion and documentation of the following by provider (all):L

Vital Signs Cardiopulmonary Exam Capillary Refill evaluation Peripheral Pulse Evaluation Skin Examination Arterial oxygenation saturation

or pulse oximetry Urine output Shock Index

SIRS Criteria: Temp > 38.3C (100.9F)

or < 36C (96.8F) HR > 90

RR > 20 WBC >12,000 or

< 4,000 or >10% bands

Repeat lacate in 2 hours

Give 30ml/kg crystalloid IVF bolus (use actual

body weight)

Note time of presentation!(Infection plus

SIRS plus organ

dysfunction)

SBP < 90?

Give

vasopressors

Monitor vi tals igns

No

Yes

[end]

[end]

Repeat Lactate

in 2 hours

Lactate > 2 ?

(but < 4)

No

Yes

OR... Any 1 of the following

CVP measurement ScVO2 measurement

Bedside Cardiovascular US Passive Leg Raise or Fluid Challenge

Perform Focused

Reassessment in one hour after bolus intiated

Page 8: Taking Better Care of Sepsis Patients - HIMSS · St. Luke’s University Health Network Sepsis by the Numbers •More than 1.7 Million people get sepsis each year in the US 1.7 Million

St. Luke’s University Health Network

Basic Workflow

8

Automated IT functions

Actions built into IT system

Human action/decision

Legend

Page 9: Taking Better Care of Sepsis Patients - HIMSS · St. Luke’s University Health Network Sepsis by the Numbers •More than 1.7 Million people get sepsis each year in the US 1.7 Million

St. Luke’s University Health Network

The “Purple Sepsis Checklist”

Process prior to EPIC

Limitations of legacy product

Numerous paper processes

“The purple sepsis checklist”

9

Page 10: Taking Better Care of Sepsis Patients - HIMSS · St. Luke’s University Health Network Sepsis by the Numbers •More than 1.7 Million people get sepsis each year in the US 1.7 Million

St. Luke’s University Health Network

The “Purple Sepsis Checklist”

10

Built the sepsis checklist into EPIC

© 2019 Epic Systems Corporation. Used with permission.

Page 11: Taking Better Care of Sepsis Patients - HIMSS · St. Luke’s University Health Network Sepsis by the Numbers •More than 1.7 Million people get sepsis each year in the US 1.7 Million

St. Luke’s University Health Network

Inpatient and ED RN Screening Process

11

SIRS Criteria Options

Organ Dysfunction Options© 2019 Epic Systems Corporation. Used with permission.

Page 12: Taking Better Care of Sepsis Patients - HIMSS · St. Luke’s University Health Network Sepsis by the Numbers •More than 1.7 Million people get sepsis each year in the US 1.7 Million

St. Luke’s University Health Network

ED First Nurse Sepsis Protocol

12

© 2019 Epic Systems Corporation. Used with permission.

Page 13: Taking Better Care of Sepsis Patients - HIMSS · St. Luke’s University Health Network Sepsis by the Numbers •More than 1.7 Million people get sepsis each year in the US 1.7 Million

St. Luke’s University Health Network

Provider Initial Sepsis Assessment

13

qSOFA

Infection

SIRS

Organ dysfunction

Shock

© 2019 Epic Systems Corporation. Used with permission.

Page 14: Taking Better Care of Sepsis Patients - HIMSS · St. Luke’s University Health Network Sepsis by the Numbers •More than 1.7 Million people get sepsis each year in the US 1.7 Million

St. Luke’s University Health Network

Patient Banner

Providers can add weights to the banner

Impacts functionality of order sets

14

© 2019 Epic Systems Corporation. Used with permission.

Page 15: Taking Better Care of Sepsis Patients - HIMSS · St. Luke’s University Health Network Sepsis by the Numbers •More than 1.7 Million people get sepsis each year in the US 1.7 Million

St. Luke’s University Health Network

Sepsis Order Sets/Panels

15

General Orders

Labs

© 2019 Epic Systems Corporation. Used with permission.

Page 16: Taking Better Care of Sepsis Patients - HIMSS · St. Luke’s University Health Network Sepsis by the Numbers •More than 1.7 Million people get sepsis each year in the US 1.7 Million

St. Luke’s University Health Network

Sepsis Order Sets/Panels - Fluids

16

Micro & Imaging

Fluids

© 2019 Epic Systems Corporation. Used with permission.

Page 17: Taking Better Care of Sepsis Patients - HIMSS · St. Luke’s University Health Network Sepsis by the Numbers •More than 1.7 Million people get sepsis each year in the US 1.7 Million

St. Luke’s University Health Network

Sepsis Order Sets/Panels - Antibiotics

17

Monotherapy

Combo Therapy

© 2019 Epic Systems Corporation. Used with permission.

Page 18: Taking Better Care of Sepsis Patients - HIMSS · St. Luke’s University Health Network Sepsis by the Numbers •More than 1.7 Million people get sepsis each year in the US 1.7 Million

St. Luke’s University Health Network

Sepsis Order Sets/Panels

18

Vasopressors

© 2019 Epic Systems Corporation. Used with permission.

Page 19: Taking Better Care of Sepsis Patients - HIMSS · St. Luke’s University Health Network Sepsis by the Numbers •More than 1.7 Million people get sepsis each year in the US 1.7 Million

St. Luke’s University Health Network

Provider Sepsis Reassessment

19© 2019 Epic Systems Corporation. Used with permission.

Page 20: Taking Better Care of Sepsis Patients - HIMSS · St. Luke’s University Health Network Sepsis by the Numbers •More than 1.7 Million people get sepsis each year in the US 1.7 Million

St. Luke’s University Health Network 20

Provider Sepsis Reassessment

© 2019 Epic Systems Corporation. Used with permission.

Page 21: Taking Better Care of Sepsis Patients - HIMSS · St. Luke’s University Health Network Sepsis by the Numbers •More than 1.7 Million people get sepsis each year in the US 1.7 Million

St. Luke’s University Health Network

Sepsis Notes

21

© 2019 Epic Systems Corporation. Used with permission.

Page 22: Taking Better Care of Sepsis Patients - HIMSS · St. Luke’s University Health Network Sepsis by the Numbers •More than 1.7 Million people get sepsis each year in the US 1.7 Million

St. Luke’s University Health Network

Sepsis Navigator

22

Emergency Department

Inpatient

© 2019 Epic Systems Corporation. Used with permission.

Page 23: Taking Better Care of Sepsis Patients - HIMSS · St. Luke’s University Health Network Sepsis by the Numbers •More than 1.7 Million people get sepsis each year in the US 1.7 Million

St. Luke’s University Health Network

Sepsis Report/Summary – EPIC SideBar

Link from Sepsis Navigator

Includes:– RN Sepsis Screening

– qSOFA

– Initial Sepsis Screen (provider)

– Sepsis Checklist

– Lactic Acid

– Other Labs

– Microbiology results

– Vital Signs and shock index

23

© 2019 Epic Systems Corporation. Used with permission.

Page 24: Taking Better Care of Sepsis Patients - HIMSS · St. Luke’s University Health Network Sepsis by the Numbers •More than 1.7 Million people get sepsis each year in the US 1.7 Million

St. Luke’s University Health Network

Best Practice Alert for RN

Indicates SIRS criteria is met and sepsis should be considered

Screen patient

Notify provider as appropriate

Lactate has not been completed

24

SIRS

Direction

Action

© 2019 Epic Systems Corporation. Used with permission.

Page 25: Taking Better Care of Sepsis Patients - HIMSS · St. Luke’s University Health Network Sepsis by the Numbers •More than 1.7 Million people get sepsis each year in the US 1.7 Million

St. Luke’s University Health Network

Best Practice Alert for Provider

25

Indicates SIRS criteria is met and sepsis should be considered

Lactate has not been completed

SIRS

Action

Direction

© 2019 Epic Systems Corporation. Used with permission.

Page 26: Taking Better Care of Sepsis Patients - HIMSS · St. Luke’s University Health Network Sepsis by the Numbers •More than 1.7 Million people get sepsis each year in the US 1.7 Million

St. Luke’s University Health Network

Sepsis Predictive Model

26

© 2019 Epic Systems Corporation. Used with permission.

Page 27: Taking Better Care of Sepsis Patients - HIMSS · St. Luke’s University Health Network Sepsis by the Numbers •More than 1.7 Million people get sepsis each year in the US 1.7 Million

St. Luke’s University Health Network 27

7% and 9% Best Practice Alerts

Acknowledge

Screen

Acknowledge

Direction

Screen

Direction

© 2019 Epic Systems Corporation. Used with permission.

Page 28: Taking Better Care of Sepsis Patients - HIMSS · St. Luke’s University Health Network Sepsis by the Numbers •More than 1.7 Million people get sepsis each year in the US 1.7 Million

St. Luke’s University Health Network

ED Sepsis Patient List

28

© 2019 Epic Systems Corporation. Used with permission.

© 2019 Epic Systems Corporation. Used with permission.

Page 29: Taking Better Care of Sepsis Patients - HIMSS · St. Luke’s University Health Network Sepsis by the Numbers •More than 1.7 Million people get sepsis each year in the US 1.7 Million

St. Luke’s University Health Network

Failure Types

29

0

20

40

60

80

100

120

140

160

2015Q4

2016Q1

2016Q2

2016Q3

2016Q4

2017Q1

2017Q2

2017Q3

2017Q4

2018Q1

2018Q2

2018Q3

2018Q4

2019Q1

2019Q2

2019Q3

Network Quarterly Count of Failures by Type

reassessment

vasopressors

fluids

repeat lactate

blood cultures

antibiotic selection

antibiotic time

initial lactate

Page 30: Taking Better Care of Sepsis Patients - HIMSS · St. Luke’s University Health Network Sepsis by the Numbers •More than 1.7 Million people get sepsis each year in the US 1.7 Million

St. Luke’s University Health Network

87.1

0

10

20

30

40

50

60

70

80

90

100

Rat

e

Network CMS Sep-1 Bundle Compliance

Rate CMS top decile CMS state compliance median CMS national compliance median

Performance Data

30

EPIC

go-live

Sepsis

Navigator

Simplified

Abx List

Grand

Rounds

SLMC

Opened

Lactate >2

= critical

lab value

Optimize

Weight

Based

Orders

Predictive

Analytics

7% and

9% BPAs

Mandatory

Education9% Page

Functionality

Suspected

Sepsis

Report

Provider

Reassessment

BPA –

background

page to RRT

SLBM

joined

SLSH

joined

EMR Functions

Sepsis

Alert

Page 31: Taking Better Care of Sepsis Patients - HIMSS · St. Luke’s University Health Network Sepsis by the Numbers •More than 1.7 Million people get sepsis each year in the US 1.7 Million

St. Luke’s University Health Network

St. Luke’s Hospital Compare Performance

31

78%

55%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

SLA SLB SLA/SLB SLRA SLM SLQ SLW SLMC SLSH SLGH Network

CMS Hospital Compare Q4 2017 - Q3 2018Sep-1 Measure Compliance July 2019 Update

Q1 2017 - Q3 2017 Q1 2017 – Q4 2017 Q2 2017 - Q1 2018

Q3 2017 - Q2 2018 Q4 2017 - Q3 2018 CMS top decile 78%

CMS National Median 55%

Page 32: Taking Better Care of Sepsis Patients - HIMSS · St. Luke’s University Health Network Sepsis by the Numbers •More than 1.7 Million people get sepsis each year in the US 1.7 Million

St. Luke’s University Health Network

Hospital Compare – Regional

Hospital Jul18 Oct18 Feb19 Jul19

SL Allentown/ Bethlehem

77% 77% 78% 81%

SL Anderson 72% 78% 80% 86%

SL Miner’s 55% 57% 61% 80%

SL Quakertown 63% 68% 67% 82%

SL Warren 67% 68% 74% 76%

SL Monroe 69% 74% 71% 70%

SL Sacred Heart 27% 30% 34% 55%

SL Blue Mt. (SLGH)

63% 64% 63% 65%

Geisinger Danville 30% 31% 32% 41%

Grandview 44% 44% 47% 49%

Thomas Jefferson Univ.

51% 51% 50% 55%

HUP 75% 75% 74% 84%

Hospital Jul18 Oct18 Feb19 Jul19

LVH-CC 42% 42% 43% 45%

LVH-M 35% 39% 38% -

LVH-Pocono 40% 41% 43% 44%

LVH-Hazleton 62% 62% 63% 67%

Easton 45% 48% 59% 63%

Reading 45% 46% 53% 58%

Hershey 40% 44% 50% 51%

Hunterdon 33% 36% 35% 46%

Hackettstown 42% 49% 56% 58%

Cooper 67% 66% 68% 67%

Temple 58% 62% 61% 70%

Hahnemann 41% 38% 42% 47%

Benchmarks Jul18 Oct18 Feb19 Jul19

Top decile 76% 76% 76% 78%

PA Average 45% 46% 48% 53%

NJ Average 56% 57% 58% 61%

National Average

49% 50% 51% 55%

Data accessed: 8/2/2019

Timeframes:

Jul 2018: Jan- Sep 2017

Oct 2018: Jan-Dec 2017

Feb 2019: Apr 2017-Mar 2018

Jul 2019: Oct 2017-Sep 2018

Oct 2019: next update will drop

oldest quarter and add newest

quarter

Sep-1 Measure Compliance Comparison

Page 33: Taking Better Care of Sepsis Patients - HIMSS · St. Luke’s University Health Network Sepsis by the Numbers •More than 1.7 Million people get sepsis each year in the US 1.7 Million

St. Luke’s University Health Network

Fewer patients Progress to Septic Shock

33

0

10

20

30

40

50

60

70

80

90

100

Jan

-16

Feb

-16

Mar

-16

Ap

r-1

6M

ay-1

6Ju

n-1

6Ju

l-1

6A

ug-

16

Sep

-16

Oct

-16

No

v-1

6D

ec-1

6Ja

n-1

7Fe

b-1

7M

ar-1

7A

pr-

17

May

-17

Jun

-17

Jul-

17

Au

g-1

7Se

p-1

7O

ct-1

7N

ov-

17

Dec

-17

Jan

-18

Feb

-18

Mar

-18

Ap

r-1

8M

ay-1

8Ju

n-1

8Ju

l-1

8A

ug-

18

Sep

-18

Oct

-18

No

v-1

8D

ec-1

8Ja

n-1

9Fe

b-1

9M

ar-1

9A

pr-

19

May

-19

Jun

-19

Jul-

19

Percentage of Patients Coded with Severe Sepsis/Septic Shock

severe shock

Page 34: Taking Better Care of Sepsis Patients - HIMSS · St. Luke’s University Health Network Sepsis by the Numbers •More than 1.7 Million people get sepsis each year in the US 1.7 Million

St. Luke’s University Health Network

Network Sepsis Mortality Index APR DRG 720

34

.00

.10

.20

.30

.40

.50

.60

.70

FY 2013 FY 2014 FY 2015 FY 2016 FY 2017 FY 2018 FY 2019

Ind

ex

Network Mortality Index APR DRG 720 Septicemia & Disseminated Infections

Network Premier top decile top quartile

Page 35: Taking Better Care of Sepsis Patients - HIMSS · St. Luke’s University Health Network Sepsis by the Numbers •More than 1.7 Million people get sepsis each year in the US 1.7 Million

St. Luke’s University Health Network

Actual Mortality Rates

35

0%

1%

2%

3%

4%

5%

6%

7%

8%

9%

10%

FY 2013 FY 2014 FY 2015 FY 2016 FY 2017 FY 2018 FY 2019

Rat

e

Network Mortality APR DRG 720Septicemia & Disseminated Infections

Network Premier top decile Premier top quartile

Page 36: Taking Better Care of Sepsis Patients - HIMSS · St. Luke’s University Health Network Sepsis by the Numbers •More than 1.7 Million people get sepsis each year in the US 1.7 Million

St. Luke’s University Health Network

Return on Investment and Case Mix Index

Campus Year Cases Case Mix Index Average LOS Operating Margin Per Case

SLA 2018 573 1.71 6.59 $2,371

2017 410 1.57 6.65 $1,584

2016 336 1.67 6.41 $1,819

SLB 2018 764 1.97 7.59 $2,231

2017 1005 1.74 6.72 $1,286

2016 799 1.79 7.19 $917

SLRA 2018 803 1.65 5.35 $951

2017 683 1.62 5.76 $414

2016 542 1.65 5.96 $184

Combined 2018 2140 1.78 6.48 $1,788

2017 2098 1.67 6.39 $1,060

2016 1677 1.72 6.63 $861

36

Page 37: Taking Better Care of Sepsis Patients - HIMSS · St. Luke’s University Health Network Sepsis by the Numbers •More than 1.7 Million people get sepsis each year in the US 1.7 Million

St. Luke’s University Health Network

Lessons Learned

Leadership support is vital

Physician buy-in and input

– We had physicians involved in process development and the EPIC builds prior to go-live

Empower your nursing staff

Set clear expectations up front

Feedback is essential

37

Page 38: Taking Better Care of Sepsis Patients - HIMSS · St. Luke’s University Health Network Sepsis by the Numbers •More than 1.7 Million people get sepsis each year in the US 1.7 Million

St. Luke’s University Health Network

Clinical Governance Technology

38

Page 39: Taking Better Care of Sepsis Patients - HIMSS · St. Luke’s University Health Network Sepsis by the Numbers •More than 1.7 Million people get sepsis each year in the US 1.7 Million

St. Luke’s University Health Network

Next Steps

Post Sepsis Syndrome

Readmissions

– Predictive model for readmissions

Length of Stay

Episode of care

Current Deterioration Index Pilot and Implementation

– Will augment our sepsis process

Exploring potential use of TigerConnect

Continued optimization of the EMR and our process

39

Page 40: Taking Better Care of Sepsis Patients - HIMSS · St. Luke’s University Health Network Sepsis by the Numbers •More than 1.7 Million people get sepsis each year in the US 1.7 Million

St. Luke’s University Health Network

Questions

40