Take Care of the Customer - MARTIN
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Transcript of Take Care of the Customer - MARTIN
Take Care of the Customer - MARTIN
CenturyLinkChris Denzin
Vice President and General Manager
Oregon Connections Telecommunications Conference
October 25th 2013 ‘The Pulse of the Future’
2
CenturyLink
55
430,000
$18.4 M
98%
30K+
Data Centers Globally
Miles of total global network
Billion annual revenue in 2012
Of the Fortune 500 are customers
Business Customers
At a Glance
Local Service Areas
Fiber
Data Centers
North America
Europe
Asia Pacific
14M
6M
1.8M
Access Lines
Internet customers
Video Customers
CenturyLink
3
Documented 99.999% network uptime
Over 2.4M square feet of raised floor space
Up to 100 gigabyte capability
Security practices strong enough for the Federal government
Hosting/Co-location/Managed Services/Security
Seamless end-to-end integration of network
and cloud infrastructure
0% downtime in New Jersey data center during
Super storm Sandy
CenturyLink Investment Areas
4
$3B Invested Annually
Companywide
Cloud Infrastructure
Broadband Expansion
FTTT
IPTV
Networks begin with understanding clients
5
Netflix is ~ 33% of all North American peak traffic . ~ 1 billion
hours per month
What are today’s business challenges
6
How do I reduce IT cost?
Is my data secure?
What if a disaster occurs?
How can I scale my business quickly?
How do I manage software and licenses?
Can I build my software on a ready made
platform?
Evolution of technology
7
Technology today
8
Utilization
9
Internet traffic doubles every 14-16 months
Innovation
10
Education
11
Growth
12
What is coming?
13
Trends
14 Projected to be a $16B industry by 2018
FTTP/GPON
15
EthernetSwitch
Fiber Distribution Hub (FDH)
w/ Fiber XConnect/
Splice
SFU
ONT
SFU
ONT
SFU
ONT
SFU
ONT
SFU
ONT
SFU
ONT
SFU
ONT
SFU
ONT
F2 Lateral
F1 Dist
F2 Trunk
SFU
ONT
SFU
ONT
SFU
ONT
SFU
ONT
SFU
ONT
SFU
ONT
SFU
ONT
SFU
ONT
SFU
ONT
SFU
ONT
SFU
ONT
SFU
ONT
SFU
ONT
SFU
ONT
SFU
ONT
SFU
ONT
F2/F3 HH/PED
F2/F3 HH/PED
F2/F3 HH/PED
F2 Trunk (Continued)
F2 Lateral
F2 HH/PEDCO
Re
mo
te O
LT
(GiGE)
F1 Lateral
(GPON)
Remote OLT
Cabinet w/ Fiber
XConnect/ Splice
Maybe be collocated but not required
OLT OpticalSplitter
ONT
ONT
ONT
ONT
Home #1
Home #2
Home #3
Home #32 (#64)
2.448 GbpsCenturyLink Office Field
Cabinet
VoiceVideoData
Fiber
Future:10 Gbps … Laser
Laser
Laser
Laser
Future
16
Hosting
Co-location
Network
Platform
Equipment
Infrastructure
IP Voice
Managed Services
Security
Software
Opportunity
17
Switch Network IP Network
US IP traffic is 157 exabytes and will grow
3x in 5 years
If America’s goal is to have a world-leading, competitive communications
market that is responsive to consumer & business needs, the
solution is to migrate to IP networks
vs.
Traditional switched traffic amounts to less than 1%
(1 Exabyte) of the amount of traffic that is transmitted
over IP
Since 2006, ~ $81B was spent on legacy networks
This is the future
Since early 2009, nearly $250 billion in private capital has been invested in U.S. wired and wireless broadband networks. Greater than Oil/Gas and 4x the US auto
industry
18
Thank You