Take a Closer LookHelpful Information for people 55+ in Leduc & Area

Brought to You By Focus on 55+ 780-980-7115

Focus on 55+...........................................................................

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City of LeducFamily & Community Support Services.......................................Seniors Outreach - City of Leduc FCSS........................................FCSS Counseling Service................................................................

Leduc CountyFamily & Community Support Services.......................................Seniors Services............................................................................Community Coordinators...............................................................Counseling........................................................................................

BenefitsGovernment - Federal..............................................................Government - Provincial...........................................................

Places to GoSeniors Centres.........................................................................Inside Walking................................................................................Leduc Recreation Centre...............................................................Dr. Woods House Museum...........................................................Second Glance Clothes Ltd...........................................................Royal Canadian Legion #108..................................................Library..............................................................................................

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Table of ContentsEmergency Response Support ServicesLifeline.............................................................................................Telecare............................................................................................

Health Support GroupsAlzheimers (Edmonton, Leduc).............................................Leduc Adult Day Support Program............................................Diabetes...........................................................................................Northern Alberta Brain Injury Society........................................Canadian National Institute for the Blind..................................Leduc Low Vision Support...........................................................Stroke Recovery Association of Leduc..................................

Subsidized HousingLeduc Foundation..........................................................................Sage - Edmonton............................................................................

Assisted TransportationLeduc Assisted Transportation Service (LATS).........................Driving Miss Daisy...................................................................Seniors Buses, Leduc County.......................................................

FoodMeals on Wheels......................................................................WeCan Food Co-op........................................................................Food Bank.......................................................................................

Community Medical ServicesHealth Link Alberta.......................................................................

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Primary Care Network........................................................................Leduc Mental Health Clinic...............................................................Distress Line.........................................................................................Leduc After Hours Clinic....................................................................Leduc Community Hospital..............................................................Devon General Hospital...............................................................Community Care Access, Home Care..............................................

SafetyProtect Yourself...........................................................................Fire Safety..............................................................................................

Estate Planning..................................................................

Funeral Homes...........................................................................

Government Agencies to Contact When Someone Dies.....................................

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211What is 211? • 211 is an easy-to-remember telephone number that connects people to a full range of non-emergency social, health and government services in the community. Twenty-four hours a day, seven days a week, certified Information and Referral Specialists answer 211 calls, assess the needs of each caller and link them to the best available information and services.

780-980-7109

Focus on 55+Phone: 780-980-7115 • This committee meets the second Wednesday of each month, except July and August, from 10 a.m. to 11 a.m. at Telford House, located at 4907 - 46 Street. The committee works to identify issues affecting seniors, facilitate movement on identifed issues, share information, and network with citizens and organizations. • New members are always welcome.

City of LeducFamily & Community Support Services........... (FCSS) • Family & Community Support Services is a partnership between the Province and Municipalities that develop locally driven initiatives to enhance the well-being of individuals, families, and the community.

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Leduc County

Family & Community Support Services..........

Seniors Services................................................ • The following services (page six) are available to support seniors and adults with disabilities to remain independent in their own safe, clean, and comfortable homes. Service is tailored to each client’s particular needs and abilities. Call the seniors services coordinator for more information.

780-979-2385

780-955-4554

FCSS Counseling Service.................................780-980-7109 • Qualified counselors are available to help you with any personal problems you may be having. Appointments are most often scheduled for weekdays and evenings (by appointment only). The fee is based on income (sliding fee scale).

Seniors Outreach............................................... • Provides information regarding programs and services for seniors and families caring for seniors. The Panorama newsletter offers the latest information on what is available each month. • Assists with the completion of forms for various government programs. Please phone for an appointment. • Organizes a list of people who provide yard, handyman, and snow removal services each spring and fall. You will need to contact these individuals to discuss prices and services as well as to determine the quality and reliability of the services they provide.

780-980-7115

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Community Coordinators - Leduc County FCSSCalmar............................................................... New Sarepta......................................................Thorsby...............................................................Warburg.............................................................

780-985-3191780-941-2382780-789-4004780-848-2828

Outreach Home Support (OHS) • Outreach Home Support is a year-round light houskeeping service that clients may access on a weekly or monthly basis.

Home Help (HH) • Home Help is available in the spring and fall to assist clients with heavier cleaning chores within the home. Clients are responsible for providing all of the cleaning supplies.

One-on-One Client Support • One-on-one support is available to connect seniors and adults with disabilities to available resources in their communities.

• Please note: to be eligible for Outreach Home Support (OHS) or Home Help (HH), you must be a resident of Leduc County or one of the following municipalities: Calmar, New Sarepta, Thorsby, or Warburg. Service is also available to individuals in Beaumont, Devon and the Graminia area of Parkland County. Financial assistance is available.

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Federal Government - BenefitsThe website for federal benefits is www.canada.gc.ca. For forms, please call 1-800-277-9914 or visit Service Canada, located at 6325 Gateway Blvd., Edmonton, AB for help in accessing federal benefits.

Please see page eight for more Federal Government information.

Counselling - Leduc County FCSS • Counseling is available for individuals, couples or families with: • Relationship issues • Child/parent difficulties • Anger/stress management • Self-esteem issues • Vocational/career inquiries

• Counseling subsidized by Leduc County FCSS is available to those whose family income is less than $75,000 and who do not have access to an employee insurance benefit plan. Counseling services are available to all residents in rural Leduc County, Calmar, New Sarepta, Thorsby, Warburg and the Graminia area of Parkland County. Counseling is available in the Village of Thorsby, the Town of Calmar and in the City of Leduc. Please call 780-955-6424 for more information.

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Canada Pension Plan (CPP) • If you have contributed to the Canada Pension Plan, you can apply as early as age 60 for benefits. • You need to apply at least six months before you want to receive your CPP retirement benefits.

Spousal Allowance • If you are between 60 and 64 and your spouse or common-law partner is receiving Old Age Security, you may qualify for the allowance to help bridge your income until you turn 65. • You must apply for this allowance.

Old Age Security (OAS) • If you are 65 or older and have lived in Canada for a minimum of 10 years after your 18th birthday, you will be sent a form to apply for OAS six months before you turn 65. • You do not need to provide proof of birth with your application. • If you were born in Canada and have lived in Canada your whole life, you do not need to prove your legal residence status.

Guaranteed Income Supplement (GIS) • The GIS is an additional monthly benefit for seniors who receive Old Age Security pension and have a low income. • You must apply for this benefit. • If you are married or in a common-law relationship, you will be asked to send documentation as proof of your relationship. • You do not need to reapply yearly for GIS as this will occur by filing your tax return. • If you marry or separate, it may affect your benefits. Your GIS is automatically added to your OAS cheque.

Veteran Affairs................................................940 Canada Place, 9700 Jasper Ave. N.W., Edmonton, AB T5J 4C3 • Benefits are available to veterans of the Canadian Military, active Canadian Forces members (still serving), RCMP, and their dependents.

Government - ProvincialAlberta Seniors Benefit (ASB) • The ASB is based on income and provides a monthly cash benefit to eligible seniors. You must complete an application form. If you do not receive a form in the mail, please call 780-427-7876. • To be eligible for the ASB, you need to be 65 years of age and need to have lived in Alberta for at least three months immediately before applying for the benefit. You will need to attach a photocopy of your birth certificate to the application form. You need to apply once only. • If your spouse is already receiving ASB, then you only need to send a copy of your entitlement for Old Age Security to register for ASB. When you apply for the ASB, you are also applying for the Dental Assistance for Seniors, Optical Assistance for Seniors, and Education Property Tax Assistance for Seniors programs.

Alberta Health Care • Alberta Blue Cross coverage for seniors provides coverage for seniors, their spouses and eligible dependants up to $25,000 in health related benefits per person/year.

1-866-522-2122

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Seniors CentresTelford House.....................................................4907 - 46 St., Leduc, AB • Managed by the Leduc & District Senior Citizens Club. • Offers social and recreation activities. • Membership fees apply.

Choir, Music, and Dancing: Telford Singers, Music JamLeisure: Leduc Friendship Club, Floor Curling, Evening Crib & Whist, Bridge.Cards: Military Whist, Just-for-Fun Cribbage, Evening Crib & Whist, Bridge.Art: Oil Painting, Watercolours, Stained Glass.

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Places to Go

780-986-6160

• Seventy per cent of prescription drug costs are covered and seniors pay up to $25 per prescription or refill. • In order to be registered, seniors must complete a Proof of Age Declaration for Blue Cross (780-498-8000), which Alberta Health and Wellness (780-427-1432) mails to them two months before their 65th birthdays.

Seniors Drop-in: Drop-in and meet other club members, find out what’s new in the community and enjoy a coffee. Lunch is available at a reasonable cost. Please call for a schedule.

Calmar & District Senior Citizens Association........................................................Devon Pioneer 73 Club....................................New Sarepta Golden Pioneers.......................Thorsby Senior Citizens Club............................Warburg Seniors Centre...................................

780-985-3117780-987-0975780-941-3874780-789-3816780-848-2377

Inside WalkingCanadian Tire - Inside Perimeter •Where: Leduc Common •When: Open seven days a week •Time: 8 a.m. to 10 p.m. •Cost: Free

Leduc Recreation Centre (LRC)The Leduc Recreation Centre (LRC) offers many sport and recreation programs, services and drop-in activities for people of all ages. An annual pass is 10 times the monthly rate, meaning the 11th and 12th months are free. Seniors aged 85 and older will receive a free annual pass. Passes for drop-in classes can be picked up at the fitness desk one hour prior to the class on a first come, first served basis. Registered programs require registration and payment in advance. You can do this by calling 780-980-7120 or by visiting the Guest Services desk. For additional programming, schedules and classes, please visit www.leducleisure.com.

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Dr. Woods House Museum4801 - 49 Ave., Leduc AB T9E 7G6Phone: 780-986-1517Hours of Operation: Tuesday to Friday, 11 a.m. to 5 p.m.Membership fees apply.

• Dr. Woods House Museum is a Municipal Historic Site which has been in operation since 1983. • Historical records and artrifacts of the area are preserved to keep alive the tradition and spirit of our heritage. • Volunteers are what keep the museum going. • Become a member of the Leduc & District Historical Society and help preserve this remarkable site.

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Second Glance Clothes Ltd.5607 B - 50 St., Leduc, AB T9E 6Z7Phone: 780-986-1450Hours of Operation: Monday to Saturday 9 a.m. to 6 p.m. • Second Glance accepts donations of clothing and household items, utilizing these items for resale in the store. • Proceeds generated from the sale of donated items provide the basis for the donation program. • Second Glance’s donation program assists many local community groups. Applications for the donation program are available at the store and may be picked up during regular store hours. Volunteers are crucial to the operation of Second Glance.

Royal Canadian Legion #1085210 - 50 Ave. (Veterans Way), Leduc, AB T9E 6V2Phone: 780-986-1455

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• The Royal Canadian Legion #108 has been working with the Leduc and area community for over 75 years. • It is a handicap accessible facility. • You do not need to become a member to use the facility.

Food • Banquets and meetings are fully catered. • Breakfast and lunch is available to the public Tuesday through Friday in the lounge. • Steak night is every Friday from 6 p.m. to 8 p.m.

Leisure • Fun darts Mondays at 7:30 p.m. to 9:30 p.m. from October to March ($20 to register) • Crib Thursday nights ($5 to play; drop-in or register at 6:30 p.m.) • Pool Wednesday nights (drop-in and play for free at 6:30 p.m.) • Pool Saturdays at 12:30 p.m. • Fun seekers (55+ members only dance and dine club) every 2nd and 4th Wednesday of the month from September to June • Horseshoes, Tuesdays and Thursdays ($1 to play, 6 p.m.) • Play league horseshoes for $25 per year (includes a banquet)

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Emergency Response Support ServicesLifeline................................................................ • Lifeline is an easy-to-use personal response service that ensures older adults living at home get quick assistance when needed 24 hours a day, 365 days a year.Telecare............................................................. • Help is a push-of-a-button away. Highly trained operators immediately contact the appropriate help 24 hours a day.

780-471-2175

780-431-3630

Leduc Public Library • The Leduc Public Library provides free membership to residents of the City and County of Leduc. For more information about programs and courses for adults, please call the library at 780-986-2637.

Health Support Groups

Alzheimer Support, Edmonton......................... • The Alzheimer Society of Alberta and the Northwest Territories is a great source of information for caregivers who are dealing with a family member with Alzheimer’s disease or a related dementia. • A home visit can be arranged through the First Link program to provide information and set up support services.

780-488-2266

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Alzheimer Support, Leduc................................. • The Leduc Alzheimer support group is designed for caregivers who want to gather information, share experiences, and receive support to cope more effectively in caring for someone with Alzheimer’s disease or a related dementia. • Meetings are held on the second Monday of each month at 10 a.m. at the Peace Lutheran Church. Dates are changed if Monday is a holiday. • Caregivers can become isolated, lonely, and burned out when they are constantly monitoring a person with Alzheimer’s disease. It is important for caregivers to contact Home Care to periodically arrange respite so they can have a break.

(Telford Day Program), Leduc Adult Day Support Program.................Call for information or to make a referral. • The Telford Day Program provides structured recreation, socialization, exercises, and a nutritious meal to dependent adults who live in Leduc and surrounding communities. The program runs Mondays and Fridays from 9:30 a.m. to 2:30 p.m.

Adult Diabetes Support....................................#18, 4302 - 50 St., Leduc, AB T9E 6J9 • This group meets the last Wednesday of September, November, January, March, and May at 7 p.m. to support and encourage each other. For more information, please call the above number and ask for Marnie.

780-980-7115

780-986-0595

780-986-7030

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Northern Alberta Brain Injury Society............. (NABIS) • The Northern Alberta Brain Injury Society is a non-profit organization that supports northern Albertans and their families who have been affected by brain injury. The society’s mission is to promote an optimal lifestyle for individuals affected by brain injury.

Canadian National Institute for the Blind....... (CNIB)12010 - Jasper Ave., Edmonton, AB • Low vision rehabilitation services are available at the Canadian National Institute for the Blind. Call the Edmonton coordinator of the Seniors Vision Loss Program for more information.

Leduc Sightseekers Low Vision Group............ • The Leduc Sightseekers support group meets at Telford House the first Tuesday of the month from 10 a.m. to 11:30 a.m. This group provides information, peer support, and connection for those coping with vision loss. This group is affiliated with the CNIB. For more information, please call Mary Plitt at the above number.

780-479-1757

780-453-8326

780-769-1048

Stroke Recovery Association of Leduc (SRA)SRA Mission Statement: • To assist stroke survivors and their caregivers • To bring hope for recovery by presenting: 1. Informative speakers 2. Newsletters with educational information including survivor’s stories, humour, and mind exercises

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Five Warning Signs of a Stroke:

1. WEAKNESS: sudden weakness in the face, arms, and/ or legs

2. TROUBLE SPEAKING: or understanding speech

3. VISION PROBLEMS: sudden loss of vision, especially in one eye

4. HEADACHE: sudden, severe, and unusual

5. DIZZINESS: sudden loss of balance or coordination

If you experience any of the warning signs of a stroke, call 911 immediately.

Recognizing A Stroke in Another Person:S: Ask them to Smile and stick out their tongue (is it crooked?)T: Ask them to Talk, say a simple sentence (is it difficult?)R: Ask them to Raise both arms (is there difficulty?)

Other Resources:The Heart and Stroke Foundation of Alberta...

Support Meetings • Come and join us for education and fellowship. • Meetings are held at Telford House at 7 p.m. on the first Monday of the month (except January, June - September). • For more information, please call Jean L. at 780-985-3042.

780-451-4545

Subsidized Housing for SeniorsLeduc Foundation.............................................5118A 50 Ave., Leduc, ABHours: Monday to Friday, 8:30 a.m. to 4:30 p.m.Email: info@leducfoundation.caWebsite: www.leducfoundation.ca

The Leduc Foundation provides housing for seniors 65 or older in communities within Leduc County. • Self-contained apartments or lodge accommodation is available. Apartments are located in Leduc, Devon, Calmar, Beaumont, Thorsby, and New Sarepta. Lodges are located in Leduc and Warburg. • Tenants/residents pay 30 per cent of their gross montly income for rent. Additional services or supports are supplied at an extra cost. • Seniors waiting to take advantage of housing options must complete an application form, have a medical form completed by their doctor, submit their previous year’s tax information, and go for an interview. • Applications can be obtained from the office or the website. • Applicants who are approved are put on a waiting list by priority.

780-986-2814

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Greater Edmonton Foundation........................14220 - 109 Ave. NW, Edmonton, AB T5N 4B3Email: housinginfo@gef.org Website: www.housingforseniors.org • The Greater Edmonton Foundation offers subsidized, supportive, and independent housing for seniors who are 65 and over at over 20 locations in Edmonton.

780-482-6561

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Assisted TransportationLeduc Assisted Transportation Service (LATS).................................................................. • Residents of Leduc who have a physical or cognitive disability and seniors over 65 need to apply for this service. • An application form must be completed and signed by a qualified healthcare practitioner for persons with a disability. • Once the application is received and all of the necessary information is completed, the application will be processed in a timely manner. • Applications can be picked up at the Family & Community Support Services (FCSS) office at: 4721 - 47 Ave., Leduc, AB. Completed applications can be returned to the FCSS office or mailed to: LATS, FCSS, #1 Alexandra Park, Leduc, AB T9E 4C4. • If the applicant meets eligibility guidelines, a registration number and card will be issued. Booklets of tickets are available for purchase at the FCSS office. Cash or a ticket is needed to use the service. The bus drivers do not carry change. • Scheduling the bus must be booked at least 24 hours in advance by dialing 780-986-5000 Monday to Friday between 9 a.m. and 2 p.m.

Driving Miss Daisy (Leduc and County)..........Offers reliable and safe accompaniment and an array of other support services, such as: • Medical and dental appointments • Grocery and personal shopping

780-980-7109

780-554-7012

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• Adult day programs • Dialysis appointments • Alzheimer’s companionship • Liaison between medical staff and family • Home support • Airport service - assistance through to gate departure • Vacation and social event accompaniment • VAC Health Identification cards accepted for Veterans

Seniors Buses, Leduc CountyNew Sarepta......................................................Devon.................................................................Calmar and Thorsby...........................................Warburg..............................................................

780-941-2382780-987-8331780-985-3117780-848-2841

FoodMeals on Wheels - City of Leduc • Meals on Wheels are available to anyone within the City of Leduc for people who are unable to prepare a hot meal at home. • The meal consists of soup, salad, bread or roll, main course, and dessert. • A nutritious noon meal is delievered to the recipient’s home Monday to Friday except on statutory holidays.

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• These meals are prepared at the Leduc Community Hospital and delivered by volunteer drivers who donate their time and vehicles. • Meals may be taken every weekday or any combination of days that best suit the recipients. • To order or to cancel a meal, please call Family & Community Support Services at 780-980-7109 before 10 a.m. • The price covers the cost of the meals and containers. Please call for current prices. • Clients are invoiced on a monthly basis and payment can be made to the City of Leduc Finance department.

Note: The City of Leduc Meals on Wheels is always looking for volunteer drivers. If you would like to be a Meals on Wheels volunteer driver, please contact the City of Leduc FCSS at 780-980-7109.

Meals on Wheels - Devon................................ • Pick up only - no delivery available.

Meals on Wheels - Warburg............................ • Contact Cloverleaf Manor. They will deliver if they have a volunteer available.

780-987-5331

780-848-2828

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WeCan Food Co-op........................................4614 - 48 St., Leduc, AB (United Church) • Looking for ways to stretch your food budget? The WeCan Food Co-op operates monthly to provide families and individuals with an opportunity to access nutritious food at an affordable price. A membership fee entitles people to purchase food from the Co-op. • Orders are placed on or before the first Friday of each month. Many members pay for their next month’s food when picking up their order. As well, payment can be left at the Leduc Food Bank (4810 - 49 Ave. - 780-986-5333). The Leduc Food Bank is open on Mondays, Wednesdays, and Fridays. • Pick-up is the third Thursday of the month at St. David’s United Church between 4 p.m. and 5:30 p.m. • For more information, please call Tina at 780-986-1890.

Food Bank..........................................................4810 - 49 Ave. Leduc, AB T9E 6L5 (enter from alley) • Hours of operation: Mondays, Wednesdays, and Fridays from 9 a.m. to noon and 1 p.m. to 4 p.m. • An emergency food source available to individuals and families in need who live in Leduc County. Please call to arrange an appointment if you need to access the food bank for the first time. • The Food Bank is a registered charity that relies on the community for donations of time, food, and finances.

780-986-1890

780-986-5333

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Community Medical ServicesHealth Link Alberta................................ • Registered nurses are available to provide health advice and information 24 hours a day, seven days a week. • They provide comprehensive information on services and programs offered by Capital Health.

Primary Care Network (PCN)........................... • The PCN is a community-focused initiative developed by Capital Health, Alberta Health and Wellness, and physicians from the communities of Leduc, Devon, Beaumont, and Calmar so patients can have improved access to health services. • The physicians identified gaps in services and came up with the following services: • The After Hours Clinic • A Seniors Clinic (referral only) • A Chronic Disease Management Program, which includes a pharmacy consultant, a social worker, and a registered nurse. • The PCN provides ongoing bereavement support groups and is looking at developing more groups to support people dealing with chronic disease.

Leduc Community Mental Health Clinic........ • Therapists provide professional help for people experiencing severe or persistent mental disorders or moderate to severe emotional distress.

780-408-LINK (5465)

780-986-6624

780-986-2660

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Leduc After Hours Clinic4710 - 50 St., Leduc, AB • The after hours clinic operates Monday through Thursday from 6 p.m. to 9:30 p.m. No appointments necessary. • The clinic is located on the third floor of the JHF Professional Centre (north of Leduc Cinema, entrance on the north side of the building). • This service is designed to provide better access to medical care and to allow the emergency department to deal more effectively with urgent medical matters.

Leduc Community Hospital.............................4219 - 50 St., Leduc, AB T9E 5Z3 • The Leduc Community Hospital provides inpatient medical and surgical care, general and specialized day surgery, rehabilitation programs, laboratory services, diagnostic imaging (x-ray, ultrasound, etc.), specialized outpatient clinics, and a 24 hour emergency department.

Devon General Hospital...................................101 Erie St. South, Devon, AB T9G 1A6 • The Devon General Hospital is an acute care and continuing care facility. Services include a laboratory and radiology services and a 24 hour emergency service.

780-980-4644

780-987-8200

Distress Line....................................................... • Offers confidential, non-judgmental supportive listening service for anyone in distress. • Help is also provided for suicide and violent situations.

780-482-4357

• Additional health services include public health, home care, adult day program, diabetes education, speech language, rehabilitation services, community nutrition, and mental health.

Community Care Access, Home Care........... • Community Care Services provide an integrated system of health and personal support services to clients based on assessed need and refers to the nearest home care office. • Services are provided in clients’ homes, supportive living environments, and continuing care facilities. • Requests for equipment only are forwarded to Aids to Daily Living.

780-496-1300

SafetyAre You Helping a Criminal?The police look to the community to help solve crimes. Seniors are a great resource to the RCMP. Please report a suspicious activity. Please report if you have been the victim of a crime or if you have witnessed a crime.

Protect Yourself from Identity Theft • Don’t disclose personal information about your finances, bank accounts, credit cards, social insurance, birth certificate, and drivers license numbers to anyone who can’t provide a legitimate reason for needing the information. Criminals can use your personal information to obtain credit cards, identification cards, mortgages, and loans in your name.

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• Shred any unwanted personal information such as bank statements, credit card bills, unwanted receipts, cheques, pre-approved credit applications, and old tax returns. • Check your credit report yearly.

Some Indicators of Suspicious Behaviour • Promise of a valuable prize in return for a low-cost purchase. • Calls, emails, or mailings offering international bonds or lottery tickets, a portion of a foreign dignitary’s bank account, free vacations, credit repair, or schemes with unlimited income potential. • Large sums of money taken from your bank account. • Problems with your credit card statement or credit rating. • If you suspect you are being followed, cross the street, go to the nearest home/service station/business, and call the police. • Be cautious of any stranger approaching your vehicle. If you feel you are in danger, press the horn repeatedly in short blasts as this will attract attention.

How To Report a Crime 1. If it is an emergency or the crime is currently in progress, CALL 911.

2. If you wish to remain anonymous, call CRIMESTOPPERS at 1-800-222-TIPS (8477). Crimestoppers is open 24 hours a day, seven days a week. Call when you are alone to maintain your anonymity. Crimestoppers does not subscribe to call display.

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3. Call your local RCMP detachment at 780-980-7267. Ask to speak to an officer about a crime and an RCMP member will talk to as soon as possible.

The Leduc RCMP detachment is located at 4119 - 50 St. If you cannot make it to the detachment, ask for the officer to come to you. Every effort will be made to help you. The RCMP will not disclose the identity of people who report a crime without their consent.

Tips When Reporting a Suspected Crime • Identify the crime. • Provide the date, time, and location of the crime if possible. • If known, supply the suspect’s name, address, place of work, and phone number or any portion of this information. • Give a physical description of the suspect (sex, age, race, accent, facial features, height, weight, hair colour and length, glasses, scars/marks, tattoos, facial hair). • If a weapon is involved, describe it and its location. • If a vehicle is involved, desribe it (the make, model, colour, and license plate information). • If something was stolen, describe the item(s).

Fire Safety...........................................................780-986-7275 • You can arrange to have someone come out from the City of Leduc Fire department and give a presentation.

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YOUR PERSONAL BOUNDARIES HAVE BEEN CROSSED WHEN:

1. Someone has asked you to do something that is uncomfortable to you.

2. You feel like you are too much trouble and need to get away from family or friends.

3. Someone close to you is intimidating you and you feel like you are walking on egg shells.

4. You give in when someone forces you to do some thing you don’t want to do.

5. You’ve been hit, threatened, had your property damaged, forced to sign documents you don’t agree with or are being followed or watched.

A LINE HAS BEEN CROSSED! THIS IS NOT ACCEPTABLE!

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1. Call City of Leduc FCSSCounselingServices at 780-980-7109 or the 24-hourSupportNetworkDistressLine at 780-482-4357 to talk with someone. You can also call Leduc County FCSS Counselling at 780-955-6424.

2. Call the AlbertaHumanRightsLine at 780-427-7661 if your rights have been violated.

3. Call ChildWelfare at 780-986-7869 if you strongly suspect child abuse.

4. Call the Kid’sHelpPhone at 1-800-668-6868 or go to www.kidshelpphone.ca.

5. Call the SeniorsAbuseHotline anytime at 780-454-8888 if someone is making decisions about your life that you don’t agree with.

6. Call the RCMP if you’ve been hit, hurt, or threatened with harm:

Leduc, Calmar, New Sarepta....................... Beaumont....................................................... Devon.............................................................. Thorsby/Warburg............................................ Victim Services...............................................

7. Call 911 if you are in life-threatening danger.

780-980-7267780-929-7267780-987-3413780-789-3950780-980-7232

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Estate PlanningThis information was obtained from the Legal Resource Centre, a non-profit society that works to provide Albertans with reliable information regarding their legal rights and responsibilities. The information contained in this section is not legal advice.

Personal Directive • A Personal Directive appoints a person or persons to make non-financial decisions for you while you are alive but when you do not have the mental ability to make decisions for yourself. The person you appoint as your “Agent” will be permitted to make decisions for you regarding health care, housing, and treatment. • Alberta law does not allow anyone to automatically make decisions for you, not even your spouse or your family. By making a Personal Directive, you are appointing someone to make decisions for you based upon your expressed wishes. You should discuss your wishes with your Agent so your Agent will know what is important to you. • A Personal Directive may only be used once you have been declared mentally incapacitated and is only valid until you die or you are determined to have regained your mental ability. You may include in your Personal Directive whom will be responsible for deciding your capacity. • You may contact the OfficeofthePublicGuardian at 1-877-427-4525 to receive a form for creating your own Personal Directive. You can also print a Personal Directive form from the following website: www.seniors.gov.ab.ca/opg/personaldirectives/

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Enduring Power of Attorney • An Enduring Power of Attorney helps you look after your financial affairs while you are still alive and gives the person that you choose the right to act on your behalf regarding financial matters. You may create a document that takes effect immediately and continues on once you lose mental capacity, or takes effect once you lose mental capacity. • “Mental capacity” refers to your ability to understand information and make informed choices. Generally, assessments by two medical practitioners are required to determine mental capacity. • It is important to seek legal advice prior to creating an Enduring Power of Attorney, especially if your financial affairs are complex. You may also create your own Enduring Power of Attorney. In Alberta, this document must be in writing. It must be signed by you and a witness in the presence of each other. This witness must be an independent third party. An Enduring Power of Attorney must adhere to the Powers of Attorney Act in order to be valid.

• You can also register your Personal Directive with the Office of the Public Guardian. Health Care Professionals can access the registry to find out if you have a Personal Directive and contact your Agent. Personal Directives must adhere to the Personal Directives Act in order to be valid.

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Funeral HomesHainstock & Son Funeral Chapel Ltd...............4802 - 47 Ave., Leduc, AB

Serenity Funeral Service...................................4702 - 51 Ave., Leduc, AB

Source: The Sage Information Directory

Note: Agencies often require a copy of the death certificate from the funeral home.

780-986-2151

780-980-3688

Government Agencies to Contact When a Senior Dies

Wills • The purpose of a Will is to pass your belongings to the people that you want to have them after you die. Making a Will is voluntary and optional. Your wishes need to be in writing and must adhere to the specific conditions of the Wills Act (Alberta). • You can have a lawyer draw up your Will. This can be costly, but is definitely more advantageous. Lawyers are skilled and have experience with complicated estates. • You can also make your own Will by purchasing a kit or downloading forms from the internet. It is very important to follow all directions carefully in order for your Will to be valid. This option is much quicker and costs much less. You can receive a free half hour consultation from a lawyer by calling the LawyerReferralService at 1-800-661-1095.

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Pensions - Notify Service Canada at:.......... • To apply for: Old Age Security, Guaranteed Income Supplement, Spouse’s Allowance, and Canada Pension Plan (Retirement Pension, Disability Pension, Survivor’s Benefit, and Death Benefit), give the name and SocialInsuranceNumber of the deceased and the dateofdeath.

Income Tax: Canada Revenue Agency.....9700 Jasper Ave. NW, Edmonton, AB T5J 4C8 • Put the SocialInsuranceNumber of the deceased on a copy of the death certificate and send it to Canada Revenue. • After completing the final income tax return, complete the form requesting a CertificateofClearance to wind up the account.

Alberta Seniors Benefit.....................................10405 Jasper Ave. NW, Edmonton, AB T5J 4R7 • Give the name and personal health number of the deceased and the date of death.

Alberta Health & Wellness................................780-427-2923P.O. Box 1360, Station Main, Edmonton, AB T5J 2N3 • Notify Alberta Health & Wellness to cancel Alberta Health Care Insurance Coverage for the deceased.

Alberta Blue Cross.............................................780-498-800010009 - 108 St., Edmonton, AB T5J 3C5 • If the surviving spouse is over 65, a new card will be issued.

1-800-277-9914

1-800-959-8281

780-427-7876

Motor Vehicle • If a vehicle is registered in the name of the deceased person, contact a registry agent to transfer the vehicle’s ownership. The registry agent will need to see the vehicle registration, insurance policy, and death certificate. The deceased person’s driver’s license needs to be given to the registry agent. • Ensure the name of the deceased is removed from any car insurance policies by contacting the insurance company.

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We want your feedback! Tell us what you like or don’t like about this booklet. Call Sara at 780-955-4554September, 2010

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