Taha Suliman Taha AbdelGadir

8/13/2019 Taha Suliman Taha AbdelGadir

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Taha Suliman Taha Abdel-Gadir +249909636988House # 511, Khartoum-Shijarah-Sq#3Sudanese, Male, 27 years, marriedBorn 29/1/1986 in Khartoum [email protected]

Professional Profile

Currently Field MaintenanceEngineerin ZainSudansince Jan-2014.

Experience as ZTE Customer Support

Engineer for MTN NMC, BSS, andMaintenance departments for 1 year.

Experienceas OMC-R Engineer in

ZTE Sudanfor 11 months. Maintenance departments for 1 year.

Experienceas Field MaintenanceEngineerfor 18 months.

Experiencein commissioning andintegration as a GSM BSS Engineerfor 11 months.

Experienceas SOA-to-PACMaintenance Team Leaderof a bigrollout project for 13 months.

Got many appraisal letters during mycurrent and previous jobs from

managers and senior managers.

Well versed in IP networks. Strong reporting and presentation

skills. Extensive experience in maintenance

procedures and reports in vendor andoperator environments.

Proven experience in a wide range of

BSS equipment. Experience on a variety of network

management software. Proven managerial experience in

maintenance field. Good communication skills, team

worker.

Hard worker, results oriented.

Professional Experience

HICO Ltd, Khartoum (Zain Contractor)Dec-2008 to June-2010Field Maintenance Engineer

Achievements:

Achieved basic knowledge in maintenance. Learned basic reporting skills. Learned basics of professional correspondence and team working.

Responsibilities:

Telecom equipment preventive and corrective maintenance.

Site reconfiguration, upgrade, and downgrade.

Handling W.Os form NMC.

Regular Daily, Weekly, and Monthly reports.

Dealing with site guards administrative issues and fuel supply.

Holding Bi-weekly report meeting with operators area maintenancesupervisor.

Summary

www.linkedin.com/pub/taha-suliman/19/17a/a62/
http://www.linkedin.com/pub/taha-suliman/19/17a/a62/http://www.linkedin.com/pub/taha-suliman/19/17a/a62/http://www.linkedin.com/pub/taha-suliman/19/17a/a62/http://www.linkedin.com/pub/taha-suliman/19/17a/a62/http://www.linkedin.com/pub/taha-suliman/19/17a/a62/


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Taha Suliman [email protected]

ZTE Corporation, KhartoumJuly-2010 to May-2011OMC-R Engineer

Achievements:

Got a view of the network from NMC side, improved my maintenanceknowledge.

Studied CDMA BSS and got certified. Worked in a vendor environment, learned more. Have been announced ZTE monthly starin Feb-2012 for outstanding

performance.

Responsibilities:

ZTE CDMA & GSM BSS surveillance and alarm notification to fieldengineers.

First line support for Sudani CDMA BSS maintenance.

Applying remote troubleshooting measures.

Regular daily alarms reports as well as SLA, total performance, networkavailability, and BSC KPIs reports.

ZTE Corporation, Northern State/KhartoumMay-2011 to April-2012GSM BSS Engineer

Achievements:

Learned GSM BSS basics, commissioning, and integration and gotcertified.

Successfully supervised ZTE ZXG10 iBSC & ZXSDR commissioning and

integration [MTN 2011 Modernization project]in Northern State (2 BSCsand over 70 sites.

Performed function acceptance tests and quality acceptance tests on 2BSCs.

Technically supported MTN BSS & NMC departments duringmodernization [2011 & 2012 modernization and rollout projects] in manystates of Sudan (12 BSCs, 8 RNCs, over 350 BTS/NodeBs) and gotappraisal letter for my performance from MTN NMC manager.

Responsibilities:

Was responsible for ZTE ZXG10 iBSC & ZXSDR commissioning andintegration [MTN 2011 Modernization project] in Northern State (2 BSCsand over 70 sites swap from Alcatel to ZTE).

Performed function acceptance tests and quality acceptance tests on theBSCs and BTSs in cooperation with MTN responsible engineers fromBSS and Quality departments.

Technically supported MTN BSS department during modernization [2011& 2012 modernization and rollout projects].

Performed Batch Configuration of sites from BSS side, Ater interfacecommissioning, Abis interface commissioning.

Performed second line support for GERAN maintenance.

Daily, weekly & monthly BSS performance and faults reports.


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ZTE Corporation, KhartoumNov-2011 to Dec-2012SOA-to-PAC Maintenance Team Leader

Achievements:

Established ZTE 2011 and 2012 rollout project maintenance department,

acquired requested documents and procedures from MTN maintenance

department, and reflected them successfully to subcontractors.

Defined ZTE SOA-to-PAC maintenance contractors service contract for

MTN 2011 and 2012 rollout projects according to MTN SLA.

Successfully dealt with all logistic and administrative emerging issues

during the beginning of the project, as well as establishing a stable

relation with contractors.

Established and kept an organized data base of reports, site information,and email history. And successfully handed over my tasks and data when

leaving the company.

Got appraisal letter from ZTE-Sudan VGM for my performance.

Responsibilities:

Established ZTE NMC support team, defined escalation procedures, and

provided training for them on ZTE GERAN equipment monitoring.

Followed up daily alarm reports from subcontractors, interfaced spare

parts and operation requests to and from ZTE management and MTN

maintenance dept.

Provided technical support for field engineers, and held weeklymaintenance meeting with MTN Maintenance dept.

Followed up and revised Bi-Weekly and Monthly preventive, fuel, and

alarm reports with subcontractors, prepared monthly invoices according

to the reports, and collected money for ZTE from MTN.


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MTN Sudan, KhartoumJan-2013 to Jan-2014NMC Engineer

Achievements:

Held several sessions for NMC staff on ZTE RAN equipment and made

presentations on its operation.

Provide daily support on the NMS system for NMC staff and technical

support for field engineers.

Got appraisal letter from the Core-and-Access-Operations Senior

Manager, as well from NMC manager for my performance.

Responsibilities:

Monitor all MTN Network nodes.

Analyze problems, performstroubleshooting. Perform 1st level of maintenance before escalating problems to the 2nd

lines.

Escalate power failures, transmission links problems andfaulty devicesor hardware detected after troubleshooting/ diagnosing to the fieldsupport engineers (Radio, Transmission and others).

Send regular reports and notifications on daily basis about the currentstatus of the network and updates if a fault is detected.

Responsible for giving permission for any works in the sites or the switchespecially for works which have impact on the coverage.

Download software for new sites and testing the telecommunicationequipments in the site in non normal working hours.

Change Management duties: - make sure that all planned interventionson the operational networks are carried out in a controlled timely mannerwith minimum service downtime. it includes Supporting the other parties,Sending notifications to concerned parties with clear and simpledescription about the activities, Checking the status after the completionof the operations and Informing whom it may concern when theoperations end about the results.

Devise and implement preventive maintenance techniques for examplethe routine external alarms check for the BSCs and switches.

Perform Ad-Hoc duties as assigned by management.
http://en.wikipedia.org/wiki/Troubleshoothttp://en.wikipedia.org/wiki/Troubleshoot


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Zain Sudan, KhartoumJan-2014 to currentField Maintenance Engineer

Ensuring that the Zain network adheres to recognized Engineeringpractices as well as manufacturers and Zain's recommended procedures.

Responsible for following-up outsourcing companies' activities

(diagnosing and resolving faults, outages, and adherence to the regular

maintenance schedule). Provide direction, guidance, instruction and

assistance to Zain NMC in the day-to-day operation as a second line

support of network equipment in BSS.

Carry out all site related BSS activities to ensure consistent corporate

network infrastructure deployment, to support the needs of the business.

Liaise with supplier and vendors on BTS/site commissioning plans to

support the agreed network expansion tasks. Work as part of a team to deliver the operational service support level

targets.

Monitor and measure outsourcing companies' performance, to ensure

optimum network stability and availability.

Follow-up and record regular and ad-hoc system/equipment and fault

rectification maintenance and system/network outage periodic

inspections carried out by outsourcing companies.

Manage processes, procedures, activities and systems for accurate

recording and reporting of support maintenance, outages and

downtimes. Liaise closely with internal customers to ensure thatplanned outages to

networks and IT systems minimize the risk of de-stabilization to the

business.

Ensure benchmark targets for network rollout, capacity management,

scalability, maintenance and support are achieved and exceeded.

Manage relationships and agreements with contractors, suppliers and

partners.

Be aware and capable of executing contingency plans in the event that

they are required to mitigate risks/issues as the Zain network expands

and the business grows.

Ensure quality, accuracy and effectiveness of BSS and Fault

detection/rectification reporting and site equipment.

Support KPI monitoring, identify issues, analyze and troubleshoot and

escalate, as needed, for resolution.


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Education Sudan University of Science and Technology, College of

Engineering, KhartoumB.Sc. in Electronics Engineering, Telecommunications2006

[Currently studying M.Sc. in Telecommunications Engineeringin thesame university since May 2013]

Courses and Training: CCNA course and exam at IBDAA training centre march 2008. (45

days):The complete CCNA 640-802 syllabus

Diploma of Telecommunications; Sudatel Academy (SUDACAD):

Feb- May 2010 (60 days):Introduction to Telecom Networks; Multiplexing Techniques; PSTN;Intelligent Network (IN); Optical Fiber Systems theory + practice ( Splicing& testing using OTDR); SDH theory + practice (Siemens TransXpress);DWDM theory; Microwave Communications; Satellite Communications &VSAT stations theory + practice (1.2m terminals & hub stationconfiguration at UMHARAZ national hub station); Data Communicationstheory+ practice on Cisco Hardware, SONET, SDH, ATM, MPLS, and,Optical Networks, VOIP.

CDMA BSSB Level I certified Dec-2011:ZTE aftersales engineerscompetence certification for CDMA BSSengineering.

GSM V3 BSS Level I certified

Aug-2012:ZTE aftersales engineerscompetence certification for GSM V3 BSSengineering.

Advanced Microsoft Excel, Galia Computer Education Khartoum,Mar-2013 (5 Days):

Advanced Microsoft Excel skills.

Advanced Microsoft Power Point, Galia Computer Education Khartoum, Mar-2013 (5 Days):

Advanced Microsoft Power Point skills.

Problem Solving and Decision Making; ICQ Khartoum April-2013(5Days):

Analytical skills in problem solving, procedural method of decision

making. Ericsson WCDMA RNC Evo Configuration and operation; Ericsson

ABSudan, June-2013 (5Days):A course on the configuration and operation of the new generation ofEricsson RNCs (the Evo).

Huawei 2G RAN Configuration and operation; Alsalam Rotana Sudan, Sept-2013 (7Days):Huawei BSC6900, Huawei BTS3900, IP RAN Reconstruction, HuaweiM2000 Operation.


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ReferencesEng.Babikir Alsammani; GM \HICO Ltd; +249912690890.

Eng.Khidir Abdel-Wahab; ZTE SUDAN GM assistant; +249120127314.

Eng. Aamir Ali Hassan; MTN Sudan NMC manager; +249922902068.

More references available upon request

Taha Suliman Taha AbdelGadir

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