Tacoma-Pierce County Health Department: Facilitation Training
-
Upload
zachary-cohn -
Category
Business
-
view
114 -
download
1
Transcript of Tacoma-Pierce County Health Department: Facilitation Training
Facilitation Training
wonful
wonful
wonful consulting.
Zachary Cohn Fisher Qua [email protected] [email protected]
Want to learn more? www.wonful.co
wonful
Mad Tea Party
Rapidly build momentum on a challenge
Make sense of strategy as it is implemented
Retrospectively integrate learning
wonful
Mad Tea Party
I know I am facilitating effectively when…
wonful
Mad Tea Party
To facilitate effectively, I…
wonful
Mad Tea Party
… prevents me from doing this all of the time.
wonful
Mad Tea Party
… is someone that seems to facilitate groups effortlessly.
wonful
Mad Tea Party
One practice or behavior they implement is…
wonful
Celebrity Interview
Enable a large group to connect with a leader as a person.
!
Understand how that person is approaching a challenge.
AGENDA
wonful
AGENDA
wonful
“How can we be in charge… but not in control of what
happens?” !
“Why do our structures ignore this paradox?”
AGENDA
wonful
“Learn and practice structures that can be applied
tomorrow”
AGENDA
wonful
“Difference is the root of our greatest conflicts and the
source of our creativity and innovation”
AGENDA
wonful
“Prepare to be surprised”
AGENDA
wonful
“Plan thoroughly. Then abandon the plan at a
moment’s notice”
AGENDA
wonful
“Not all ideas are equal”
AGENDA
wonful
“In charge, not in control”
wonful
1-2-4-All
“What is challenging for you when facilitating groups?”
wonful
25/10
Generate bold new ideas for moving forward
Quickly prioritize contributions
Brainstorm in a structured way
wonful
25/10
Imagine you are 10x bolder, what would you do to improve the health of the people in Tacoma-Pierce County?
wonful
Making Fast Progress
Decider Protocol !
Protocol Check !
DDI
wonful
Facilitation Scenarios
Coalition Initiatives !
Strategy !
Conflict
Impromptu Networking
wonful
What do you hope to give, and get, from this coalition?
Why is it important to you that it exists?
wonful
Purpose-to-Products
Rigorously define the 5 elements of any initiative.
Clarify how you will move forward together.
Include more people in shaping projects.
wonful
Purpose-to-Products
PURPOSE
PRINCIPLES
PARTICIPANTSSTRUCTURE
PRODUCTS
wonful
Purpose-to-Products
Purpose: The fundamental justificationfor the existence of some thing to the
outside world !
Why is this important to you and the community you serve?
wonful
Purpose-to-Products
Principles: The minimum rules you must obey in pursuit of your purpose.
!
What MUST you do? What MUST you NOT do?
wonful
Purpose-to-Products
Participants: Who must be included? What unusual suspects should you invite?
!
What types of people or specific individuals would be necessary
to execute this idea?
wonful
Purpose-to-Products
Structure: How will you organize yourself and your resources to achieve your purpose?
!
Frequency + Cadence of meetings Roles Visual management tools
wonful
Purpose-to-Products
Products: What are you delivering to your end users? What is the deliverable?
!
What are you actually building or designing?
wonful
25/10
Generate bold new ideas for moving forward
Quickly prioritize contributions
Brainstorm in a structured way
wonful
25/10
Imagine you are 10x bolder, what would you recommend our first initiative be?
wonful
Facilitation Scenarios
Coalition Initiatives !
Strategy !
Conflict
wonful
Mad Tea Party
Rapidly build momentum on a challenge
Make sense of strategy as it is implemented
Retrospectively integrate learning
wonful
Mad Tea Party
What I find challenging in our current situation is…
wonful
Mad Tea Party
Something we should stop doing is…
wonful
Mad Tea Party
A scary conversation we’re not having is…
wonful
Celebrity Interview
Enable a large group to connect with a leader as a person.
!
Understand how that person is approaching a challenge.
wonful
Critical Uncertainties
Develop adaptive strategies for plausible future realities
Define the uncertainties that are critical to your survival
wonful
Facilitation Scenarios
Coalition Initiatives !
Strategy !
Conflict
wonful
Liquid Courage
Voice your complaints and frustrations in a productive, structured, and healthy way.
wonful
Liquid Courage
If only… !
They make me… !
I have to… !
…that’s just the way it is.
wonful
Heard, Seen, Respected
Invite everyone to share a story and be heard.
wonful
Heard, Seen, Respected
Share a story of a time when you… !
were not heard, seen, or respected. OR
neglected to hear, see, or respect another person.
wonful
What, So What, Now What?
Controlled conversation and simultaneous sense-making.
wonful
What, So What, Now What?
What is happening? !
So, what does that matter? !
Now, what must we do?
wonful
What I Need From You
Yes No
I will try …huh?
wonful
Retro
I like, I wish, What if?
wonful
CreditsLiberating Structures: Keith McCandless
Icon Artwork: Leslie Jacobs Lean Coffee/Personal Kanban: Jim Benson
Core Protocols: Jim McCarthy
wonful
wonful consulting.Zachary Cohn Fisher Qua
[email protected] [email protected]
Want to learn more? www.wonful.co Preorder Our Book:
www.wonful.co/book Join “Innovation At Work”
www.wonful.co/newsletter