TABLE OF CONTENTS Acknowledgement Certification from the...

TABLE OF CONTENTS

Acknowledgement

Front page

Certification from the company

A. Introduction 1

B. Historical Background 2

C. Nature of Business 3

D. Organizational Chart 4

E. Narrative Description of the Organization Chart 5

F. Statement of the Problem 6

G. Possible Solution to the Problem 7

H. Objective of the Study 8

I. Importance of the Study 9

J. Scope and Limitation 10

K. System Design Flowchart 11

L. Narrative Description of System Design Flowchart 12

M. System Requirements 13

N. Summary, Conclusion and Recommendation 14

O. Screen Design Layout 15-23

P. Narrative Description of Screen Design Layout 24

Q. User’s Manual 25

R. Codes 26-35

Curriculum Vitae

Glossary

ST. MARY’S ACADEMY OF CALOOCAN CITYS.Y 2010-2011

STARBUCKS COFFEE(Cashier System)

10-LOYALTY

GROUP 6:

Administrator: Patricia Nicole A. Dizon

Chief Programmer: Kim Limueco

Back-up Programmer: Chloe Aguilar

Technical Author: Ann Laurean

Librarians: Angenico Lester Tan

Encoder: Camille Erica Fong

A. Introduction:

Starbucks Corporation is an international coffee and coffeehouse chain based in Seattle, Washington.

The world's #1 specialty coffee retailer, Starbucks has more than 16,850 coffee shops in about 50 countries. The

outlets offer coffee drinks and food items, as well as roasted beans, coffee accessories, and teas. Starbucks

operates more than 8,800 of its shops, which are located in about 10 countries (mostly in the US), while licensees

and franchisees operate more than 8,000 units worldwide (primarily in shopping centers and airports). Starbucks

sells drip brewed coffee, espresso-based hot drinks, other hot and cold drinks, coffee beans, salads, hot and cold

sandwiches and Panini, pastries, snacks, and items such as mugs and tumblers.

Through the Starbucks Entertainment division and Hear Music brand, the company also markets

books, music, and film. Many of the company's products are seasonal or specific to the locality of the store.

Starbucks-brand ice cream and coffee are also offered at grocery stores.

From Starbucks' founding in later forms in Seattle as a local coffee bean roaster and retailer, the company

has expanded rapidly. In the 1990s, Starbucks was opening a new store every workday, a pace that continued

into the 2000s. The first store outside the United States or Canada opened in the mid-'90s, and overseas stores

now constitute almost one third of Starbucks' stores. The company planned to open a net of 900 new stores

outside of the United States in 2009, but has announced 900 store closures in the United States since 2008.

Starbucks has been a target of protests on issues such as fair-trade policies, labour relations,

environmental impact, political views, and anti-competitive practices.

1

B. HISTORICAL BACKGROUND:

Seattle, 1971

The history of Starbucks starts in Seattle in 1971. Three friends, Jerry Baldwin, Zev Siegl, and Gordon Bowker,

who all had a passion for fresh coffee, opened a small shop and began selling fresh-roasted, gourmet coffee

beans and brewing and roasting accessories. The company did well, but things began to change in the 80s.

First, Zev Siegl sold out in 1980. Yet at that time, Starbucks was the largest roaster in Washington with six retail

outlets. In 1981 a plastics salesman noticed the number of plastic drip-brewing thermoses that Starbucks was

buying from Hammarplast, the manufacturer that he represented. Howard Schultz would become to Starbucks

what Ray Kroc was to McDonald's, a supporting salesman who saw a great product and a great opportunity.

Howard Schultz

In 1982 Baldwin hired Schultz as the new head of marketing and shortly thereafter sent him to Milan to attend an

international housewares show in Italy. When he arrived, Schultz found himself infatuated with the exciting coffee

culture of Italy. Schultz went to Verona and had his first caffe latte. But he observed something more important

than the coffee. The cafe patrons were chatting and otherwise enjoying themselves while sipping their coffees in

the elegant surroundings. It was an "aha" moment as inspiration struck.

A great idea

Schultz describes that moment as an epiphany, "Why not create community gathering places like the great coffee

house of Italy in the United States?" Could the Old World meet the New World? If it succeeded, it would be

marketing genius.

By 1983 the marketing manager had a vision of recreating the magic and romance behind the Italian coffee bar

and wanted to test out the concept of selling espresso by the cup.

2

C. NATURE OF THE BUSINESS:

http://www.starbucks.com/

Starbucks Corporation (together with its subsidiaries, “Starbucks” or the “Company”) purchases and roasts

high-quality whole bean coffees and sells them, along with fresh, rich-brewed coffees, Italian-style espresso

beverages, cold blended beverages, a variety of complementary food items, a selection of premium teas, and

beverage-related accessories and equipment, primarily through its Company-operated retail stores. Starbucks

also sells coffee and tea products and licenses its trademark through other channels such as licensed stores, and

through certain of its licensees and equity investees, Starbucks produces and sells a variety of ready-to-

drink beverages. All channels outside the Company-operated retail stores are collectively known as specialty

operations. The Company’s objective is to establish Starbucks as one of the most recognized and respected

brands in the world. To achieve this goal, the Company plans to continue expansion of its retail operations, to

grow its Specialty Operations and to selectively pursue other opportunities to leverage the Starbucks brand by

introducing new products and developing new channels of distribution.

3

D. ORGANIZATIONAL CHART:

4

E. Narrative Description of the Organization Chart

OWNER- the owner is the chief executive of an international franchise on Coffee shops. He prepares the various

menu related to the Coffee shop such as different and variaties of Coffee drinks and related food stuff.

MANAGER- the manager is the head operating staff of the Coffee shop. He manages the staffs during their

operations 24/7. He reports all his accomplishments and financial proceeds of the shop or franchise.

SUPERVISOR- the down stream staff of the Coffee shop. On its day and night operation from purchases of

various ingredients as well as its preparation for the presentation to the customers and he also daily supervise the

various activities within the shop.

EMPLOYEES AND CASHIER- the employees are the various staff from the purchase preparation or cooking and

serving their products to every customers and which the cashier manage the report payments and proceeds of the

shop on its day to day operation.

CUSTOMERS- are the one who patronize the Coffee shop and the source of the shop profits.

5

F. Statement of the Problem

We encountered some problems while we are working for our system. We cannot connect our Visual

Basic program to Database which gives us difficulty on how we can create a registration form for another

employee. We didn’t able to get what our idea wants to have in the program. Our program cannot connect to

database which is important if there will be a need of changing or adding in some information of our program.

6

G. Possible Solution to the Problem

Having difficulties in connecting Visual basic to Ms Access we surely did not include database that will

form the registration form and employees form to have an editing or adding process. We remove the database on

our program and have a scope and limitation that our program did not include the database program for us to

show our program completely on what our documents says.

7

H. Objective of the Study

GENERAL

1. To be able to make a program that can help people recognize Starbuck Coffee in the most easiest and

informative way possible.

SPECIFIC

1. To be able to make a program that can provide knowledge about the success of the Starbuck Coffee

business.2. To be able to make a program with a list of the varieties of coffee that will somehow prove why it’s the

best coffee place ever known. 3. To be able to make a program that will help you know the people who started the business and the people

who makes it more successful.

8

I. Importance of the Study:

This year the group’s computer project focused on enhancing the knowledge of many people about

Starbucks Coffee. It is considered as one of the most successful company in the world. Many people especially us

teenagers nowadays are rally into Starbucks, not just because of the taste of the coffee but also because of the

upbringing ambiance of each store.

Visual Basic can provide a wide range of knowledge when it comes to computer programming. This

project gives basic specification on using the programs; Visual Basic and MS Access. With the help of these two

the program that the group came up with can be used easily and can swiftly attend to the desired information any

user needs.

The main focus of this program is to provide the Starbucks Coffee’s costumers an easy and informative

way of knowing what the company is all about. Since all of the stores are very busy most of the time, this program

will help answer all the curiosity that a costumer may have. In view of those facts the program that the group

made focuses on giving out information about the company and advertising it.

9

J. Scope and Limitation:

We created a program for our chosen company, Starbucks Coffee. It is meant to simplify and organize the

menu. This project also has some known boundaries such as it only includes the menus, prices, histories and

accounts of the employees. The programmers only include the basic things needed for the program. Another

recognized restriction in this program is that we didn’t make an attendance of their employees since the primary

concern of this program is to show information about the company and to build a system that utilizes a database

about the account of the employees. This program is only composed of 6 sample employees, which means that

additional data for the database are for the future users to add. Another draw is the time period allotted for the

construction of the program. It shall function at its possible best or more but less than sophisticated as that of

marketed in bigger scale companies for novice reasons and knowledge confines.

10

K. System – Design Flowchart

START-UPLOGO

LOADING

MAINLOG IN SALESSYSTEM

CASHIERCOFFEE,TEA AND

CLASSICS

PRICELIST

ABOUT USMISSIONOURHERITAGEHOWARDSCHULTZSECRETHISTORYHISTORY

11L. Narrative Description of System Design Flowchart

START-UP LOGO - it is the start of the program where you can see the logo of the Starbucks coffee shop.

LOADING - it is the program where the program is starting to load all the systems of the Starbucks coffee shop. It

is preparing all the data.

LOG IN - the program where you need to enter your number code and password to see the over all programs of

the shop.

ESPRESSO

FRAPPUCINO

BAKERY

SANDWICHESAND SALADS

MAIN - it is the menu of the program where you can choose or see the about us, price lists and to enter the

cashier system.

ABOUT US – it is all about Starbucks coffee shop

HISTORY – it is where you can read about what is the start of the Starbucks coffee shop.

SECRET HISTORY – you can read about their secrets.

HOWARD SCHULTZ – it is all about the founder of Starbucks coffee shop.

OUR HERITAGE – it is where their heritage is.

MISSION – it is where you can see what their missions are.

CASHIER – it is where you can enter to the sales system.

SALES SYSTEM – it is where the sales of the shop where included and it is where you will enter the orders of the

customers.

PRICE LIST – it is where you can see the different types of their products.

COFFEE, TEA AND CLASSICS – price of coffee, tea and classics products.

ESPRESSO – price of espresso products.

FRAPPUCINO – price of frappuccino products.

BAKERY – price of bakery products.

SANDWICHES AND SALADS – price of sandwiches and salads products.

12

M. System Requirements:

Enumerated herewith are the hardware and software components necessary to run the program:

HARDWARE:

Monitor

System Unit

Mouse and Keyboard

Memory (At least 50 MB)

Hard Disk (At least 2 GB)

SOFTWARE:

Windows 98/Windows XP/Windows Vista/Windows 7/Mac OS X

Microsoft Visual Basic 6.0

13N. Summary, Conclusion and Recommendation:

Starbucks is committed to offer their customers the world’s best coffee and the finest coffee experience,

while also conducting their business in ways that produce social, environmental and economic benefits for the

communities in which they do business. They believe it’s possible to do well and do better at the same time.

Starbucks has since won the hearts of the Filipinos. The tradition of warm hospitality, constant need for

connection, and love for coffee, these are the qualities that make Starbucks Coffee and the Filipino people a great

culture fit.

Such a great responsibility requires a handy program to make things easier and more efficient. The

researchers and programmers for that reason conclude that the program that had been tailor meant for the

company is to ease the burden and make their life easier. This program will give conveniences to its users,

particularly to the authorized personnel of the company. One major benefit of this program is that the user can be

able to calculate the price/prices of the food/drink ordered by a customer. It also includes all the history, menu and

other information of the company.

To those who are going to make a visual basic program like ours, we recommend that they see to it that

they get to be familiar with the company so that they will not stumble upon complicated problems in the process of

doing it. If the program we have made will be improved by others, they should consider making it much better and

more convenient to use. They should also consider that the design and content of the program must be connected

to the kind of business or company they will make.

14O. Screen Design Layout:

Start-up Logo

Loading

15Log In

Main

16

About Us

History

17

Secret History

Howard Schultz

18

Our Heritage

Mission

19Price List

Coffee, Tea and Classics

20Espresso

Frappuccino

21Bakery

Sandwiches and Salads

22Cashier

Sales System

23

P. Narrative Description of Screen Design Layout

START-UP LOGO - it is the start of the program where you can see the logo of the Starbucks coffee shop.

LOADING - it is the program where the program is starting to load all the systems of the Starbucks coffee shop. It

is preparing all the data.

LOG IN - the program where you need to enter your number code and password to see the over all programs of

the shop.

MAIN - it is the menu of the program where you can choose or see the about us, price lists and to enter the

cashier system.

ABOUT US – it is all about Starbucks coffee shop

HISTORY – it is where you can read about what is the start of the Starbucks coffee shop.

SECRET HISTORY – you can read about their secrets.

HOWARD SCHULTZ – it is all about the founder of Starbucks coffee shop.

OUR HERITAGE – it is where their heritage is.

MISSION – it is where you can see what their missions are.

CASHIER – it is where you can enter to the sales system.

SALES SYSTEM – it is where the sales of the shop where included and it is where you will enter the orders of the

customers.

PRICE LIST – it is where you can see the different types of their products.

COFFEE, TEA AND CLASSICS – price of coffee, tea and classics products.

ESPRESSO – price of espresso products.

FRAPPUCINO – price of frappuccino products.

BAKERY – price of bakery products.

SANDWICHES AND SALADS – price of sandwiches and salads products.

24

Q. User’s Manual

Start-up Logo

1. Click anywhere to enter the program.

Log In

1. Type the number code and the password.2. Click Log in when you’re done.3. Click Cancel if you’re not going to enter the program.

Main

1. Choose from About Us, Cashier and Price List.2. Move the mouse to your choice.3. Under those choices click for your need.

Cashier

1. Click the checkbox of the chosen products. 2. Then click and type at the textbox the quantity. 3. Click compute, to see the total price of each product. 4. Click amount, to get the total amount. 5. Type the cash of the customer. 6. Click change, to know the change of the customer. 7. Click next, to have the next customer's order.8. Click exit, if you are done using the sales system.9. Click Log out, if you are done using the program.

25

R. Codes

Start-up Logo

Private Sub imgOpen_Click()frmWElcome.Visible = TruefrmOpen.Visible = False

End Sub

Private Sub imgOpen_MouseMove(Button As Integer, Shift As Integer, X As Single, Y As Single)lblClick.ForeColor = vbYellow

End Sub

Private Sub lblClick_Click()frmWElcome.Visible = TruefrmOpen.Visible = False

End Sub

Private Sub lblClick_MouseMove(Button As Integer, Shift As Integer, X As Single, Y As Single)lblClick.ForeColor = vbBlue

End Sub

Loading

Private Sub Timer1_Timer()

If lblLoad.Caption = 10 ThenLabel1.ForeColor = vbYellowElseIf lblLoad.Caption = 20 ThenLabel2.ForeColor = vbYellowElseIf lblLoad.Caption = 30 ThenLabel11.ForeColor = vbYellowElseIf lblLoad.Caption = 40 ThenLabel4.ForeColor = vbYellowElseIf lblLoad.Caption = 50 ThenLabel5.ForeColor = vbYellowElseIf lblLoad.Caption = 60 ThenLabel6.ForeColor = vbYellowElseIf lblLoad.Caption = 70 ThenLabel7.ForeColor = vbYellowElseIf lblLoad.Caption = 80 ThenLabel8.ForeColor = vbYellowElseIf lblLoad.Caption = 90 ThenLabel9.ForeColor = vbYellowElseIf lblLoad.Caption = 100 ThenLabel10.ForeColor = vbYellow

Unload MefrmLog.Visible = TrueEnd If

End Sub

Private Sub tmrLoad_Timer()lblLoad.Visible = FalselblLoad.Visible = False

If lblLoad.Caption <> 100 ThenlblLoad.Caption = Val(lblLoad.Caption) + 10ElsetmrLoad.Enabled = FalseEnd If

If lblLoad.Caption = 10 ThenMasGif1.Visible = TrueElseIf lblLoad.Caption = 20 ThenMasGif2.Visible = TrueElseIf lblLoad.Caption = 30 ThenMasGif3.Visible = TrueElseIf lblLoad.Caption = 40 ThenMasGif4.Visible = TrueElseIf lblLoad.Caption = 50 ThenMasGif5.Visible = TrueElseIf lblLoad.Caption = 60 ThenMasGif6.Visible = TrueElseIf lblLoad.Caption = 70 ThenMasGif7.Visible = TrueElseIf lblLoad.Caption = 80 ThenMasGif8.Visible = TrueElseIf lblLoad.Caption = 90 ThenMasGif9.Visible = TrueElseIf lblLoad.Caption = 100 ThenMasGif10.Visible = TrueEnd If

End Sub

Loag In

Private Sub cmdCancel_Click()If MsgBox("Are You not going to Log In?", vbYesNo + vbQuestion, "Exit") = vbYes ThenUnload MefrmOpen.ShowEnd If

End Sub

Private Sub cmdLogin_Click()If (txtCode.Text = "2011-03324419944" And txtPass.Text = "03241994") Or (txtCode.Text = "2011-05522219944" And txtPass.Text = "05221994") Or (txtCode.Text = "2011-12202219944" And txtPass.Text = "12021994") Or(txtCode.Text = "2011-05503319955" And txtPass.Text =

"05031995") Or (txtCode.Text = "2011-04415519944" And txtPass.Text = "04151994") Or (txtCode.Text = "2011-07718819944" And txtPass.Text = "07181994") Then Unload Me frmM.Show txtCode.Text = ""

26 txtPass.Text = ""ElseIf txtCode.Text = "" And txtPass.Text = "" Then

lblRemark.Caption = "Enter Your Number Code and Password" lblRemark.ForeColor = vbRedElse lblRemark.Caption = "Please Check Your Number Code and Password" lblRemark.ForeColor = vbRedEnd If

End Sub

Private Sub cmdReset_Click()If MsgBox("Are You Sure You Want to Reset all?", vbYesNo + vbInformation, "RESET") = vbYes ThentxtCode.Text = ""txtPass.Text = ""lblRemark.Caption = "Please Enter Your NumberCode and Password:"lblRemark.ForeColor = vbWhiteEnd If

End Sub

Private Sub Timer1_Timer()lbltime.Caption = FormatDateTime(Now, vbLongTime)lbld.Caption = FormatDateTime(Now, vbShortDate)End Sub

Private Sub txtCode_Click()txtCode.Text = ""End Sub

Private Sub txtPass_Click()txtPass.Text = ""End Sub

Main

Private Sub cmdBakery_Click()Unload MefrmBakery.ShowEnd Sub

Private Sub cmdBakery_MouseMove(Button As Integer, Shift As Integer, X As Single, Y As Single)cmdCoffee.FontUnderline = FalsecmdEspresso.FontUnderline = False

cmdFrappuccino.FontUnderline = FalsecmdBakery.FontUnderline = TruecmdSandwich.FontUnderline = FalseEnd Sub

Private Sub cmdCoffee_Click()Unload MefrmCoffee.Show

End Sub

Private Sub cmdCoffee_MouseMove(Button As Integer, Shift As Integer, X As Single, Y As Single)cmdCoffee.FontUnderline = TruecmdEspresso.FontUnderline = FalsecmdFrappuccino.FontUnderline = FalsecmdBakery.FontUnderline = FalsecmdSandwich.FontUnderline = FalseEnd Sub

Private Sub cmdEspresso_Click()Unload MefrmEspresso.ShowEnd Sub

Private Sub cmdEspresso_MouseMove(Button As Integer, Shift As Integer, X As Single, Y As Single)cmdCoffee.FontUnderline = FalsecmdEspresso.FontUnderline = TruecmdFrappuccino.FontUnderline = FalsecmdBakery.FontUnderline = FalsecmdSandwich.FontUnderline = FalseEnd Sub

Private Sub cmdFrappuccino_Click()Unload MefrmFrappuccino1.ShowEnd Sub

Private Sub cmdFrappuccino_MouseMove(Button As Integer, Shift As Integer, X As Single, Y As Single)cmdCoffee.FontUnderline = FalsecmdEspresso.FontUnderline = FalsecmdFrappuccino.FontUnderline = TruecmdBakery.FontUnderline = FalsecmdSandwich.FontUnderline = FalseEnd Sub

Private Sub cmdHeritage_Click()Unload MefrmHeritage.ShowEnd Sub

Private Sub cmdHeritage_MouseMove(Button As Integer, Shift As Integer, X As Single, Y As Single)

cmdHistory.FontUnderline = FalsecmdHoward.FontUnderline = FalsecmdHeritage.FontUnderline = TruecmdMission.FontUnderline = FalsecmdSecret.FontUnderline = FalseEnd Sub

Private Sub cmdHistory_Click()Unload MefrmHistory.ShowEnd Sub

Private Sub cmdHistory_MouseMove(Button As Integer, Shift As Integer, X As Single, Y As Single)

27cmdHistory.FontUnderline = TruecmdHoward.FontUnderline = FalsecmdHeritage.FontUnderline = FalsecmdMission.FontUnderline = FalsecmdSecret.FontUnderline = FalseEnd Sub

Private Sub cmdHoward_Click()Unload MefrmHoward1.ShowEnd Sub

Private Sub cmdHoward_MouseMove(Button AsInteger, Shift As Integer, X As Single, Y As Single)cmdHistory.FontUnderline = FalsecmdHoward.FontUnderline = TruecmdHeritage.FontUnderline = FalsecmdMission.FontUnderline = FalsecmdSecret.FontUnderline = FalseEnd Sub

Private Sub cmdLog_Click()Unload MefrmCashier.ShowEnd Sub

Private Sub cmdLog_MouseMove(Button As Integer, Shift As Integer, X As Single, Y As Single)cmdLog.FontUnderline = TrueEnd Sub

Private Sub cmdMem_MouseMove(Button As Integer, Shift As Integer, X As Single, Y As Single)cmdLog.FontUnderline = FalsecmdMem.FontUnderline = TrueEnd Sub

Private Sub cmdMission_Click()Unload MefrmMission.ShowEnd Sub

Private Sub cmdMission_MouseMove(Button AsInteger, Shift As Integer, X As Single, Y As Single)cmdHistory.FontUnderline = FalsecmdHoward.FontUnderline = FalsecmdHeritage.FontUnderline = FalsecmdMission.FontUnderline = TruecmdSecret.FontUnderline = FalseEnd Sub

Private Sub cmdSandwich_Click()Unload MefrmSandwich.ShowEnd Sub

Private Sub cmdSandwich_MouseMove(Button As Integer, Shift As Integer, X As Single, Y As Single)cmdCoffee.FontUnderline = FalsecmdEspresso.FontUnderline = FalsecmdFrappuccino.FontUnderline = FalsecmdBakery.FontUnderline = FalsecmdSandwich.FontUnderline = TrueEnd Sub

Private Sub cmdSecret_Click()Unload MefrmSecret1.ShowEnd Sub

Private Sub cmdSecret_MouseMove(Button As Integer, Shift As Integer, X As Single, Y As Single)cmdHistory.FontUnderline = FalsecmdHoward.FontUnderline = FalsecmdHeritage.FontUnderline = FalsecmdMission.FontUnderline = FalsecmdSecret.FontUnderline = TrueEnd Sub

Private Sub cmdSign_MouseMove(Button As Integer, Shift As Integer, X As Single, Y As Single)cmdLog.FontUnderline = FalsecmdSign.FontUnderline = TruecmdMem.FontUnderline = FalseEnd Sub

Private Sub fraAbout_MouseMove(Button As Integer, Shift As Integer, X As Single, Y As Single)cmdHistory.FontUnderline = FalsecmdHoward.FontUnderline = False

End Sub

Private Sub Image1_MouseMove(Button As Integer, Shift As Integer, X As Single, Y As Single)fraAbout.Visible = FalselblAbout.FontStrikethru = FalsefraPrice.Visible = FalselblPrice.FontStrikethru = FalsefraReg.Visible = FalselblReg.FontStrikethru = FalseEnd Sub

Private Sub Image2_MouseMove(Button As Integer, Shift As Integer, X As Single, Y As Single)cmdCoffee.FontUnderline = FalsecmdEspresso.FontUnderline = FalsecmdFrappuccino.FontUnderline = FalsecmdBakery.FontUnderline = FalsecmdSandwich.FontUnderline = False

End Sub

Private Sub Image3_MouseMove(Button As Integer, Shift As Integer, X As Single, Y As Single)cmdLog.FontUnderline = FalseEnd Sub

28Private Sub imgAbout_MouseMove(Button As Integer, Shift As Integer, X As Single, Y As Single)cmdHistory.FontUnderline = FalsecmdHoward.FontUnderline = FalsecmdHeritage.FontUnderline = FalsecmdMission.FontUnderline = FalsecmdSecret.FontUnderline = FalseEnd SubPrivate Sub lblAbout_MouseMove(Button As Integer, Shift As Integer, X As Single, Y As Single)fraAbout.Visible = TruelblAbout.FontStrikethru = TrueEnd Sub

Private Sub lblBranches_MouseMove(Button As Integer, Shift As Integer, X As Single, Y As Single)fraPrice.Visible = FalselblPrice.FontStrikethru = FalsefraAbout.Visible = FalselblAbout.FontStrikethru = FalsefraReg.Visible = FalselblReg.FontStrikethru = FalseEnd Sub

Private Sub lblPrice_MouseMove(Button As Integer, Shift As Integer, X As Single, Y As Single)fraPrice.Visible = TruelblPrice.FontStrikethru = TrueEnd Sub

Private Sub lblReg_MouseMove(Button As Integer, Shift As Integer, X As Single, Y As Single)fraReg.Visible = TruelblReg.FontStrikethru = TrueEnd Sub

History

Private Sub Frame1_MouseMove(Button As Integer, Shift As Integer, X As Single, Y As Single)lblMain.FontUnderline = FalselblMain.ForeColor = vbBlackEnd Sub

Private Sub Label4_MouseMove(Button As Integer, Shift As Integer, X As Single, Y As Single)lblMain.FontUnderline = False

lblMain.ForeColor = vbBlackEnd Sub

Private Sub lblMain_Click()Unload MefrmM.ShowEnd Sub

Private Sub lblMain_MouseMove(Button As Integer, ShiftAs Integer, X As Single, Y As Single)lblMain.FontUnderline = TruelblMain.ForeColor = vbBlueEnd Sub

Secret History


Private Sub Label4_MouseMove(Button As Integer, Shift As Integer, X As Single, Y As Single)lblMain.FontUnderline = FalselblMain.ForeColor = vbBlackEnd Sub



Private Sub lblPage1_Click()frmSecret1.Visible = TruefrmSecret2.Visible = FalsefrmSecret3.Visible = FalselblPage1.ForeColor = vbVioletEnd Sub

Private Sub lblPage2_Click()frmSecret2.Visible = TruefrmSecret1.Visible = FalsefrmSecret3.Visible = FalselblPage2.ForeColor = vbVioletEnd Sub

Private Sub lblPage3_Click()

frmSecret3.Visible = TruefrmSecret1.Visible = FalsefrmSecret2.Visible = FalselblPage3.ForeColor = vbVioletEnd Sub

Howard Schultz

Private Sub Frame1_MouseMove(Button As Integer, Shift As Integer, X As Single, Y As Single)lblMain.FontUnderline = FalselblMain.ForeColor = vbBlackEnd SublblMain.FontUnderline = True

29



Private Sub lblMain_MouseMove(Button As Integer, Shift As Integer, X As Single, Y As Single)lblMain.ForeColor = vbBlueEnd Sub

Private Sub lblPage1_Click()frmHoward1.Visible = TruefrmHoward2.Visible = FalselblPage1.ForeColor = vbVioletEnd Sub

Private Sub lblPage2_Click()frmHoward2.Visible = TruefrmHoward1.Visible = FalselblPage2.ForeColor = vbVioletEnd Sub

Our Heritage




Private Sub lblMain_MouseMove(Button As Integer, Shift As Integer, X As Single, Y As Single)lblMain.FontUnderline = TruelblMain.ForeColor = vbBlueEnd Sub

Mission




Private Sub lblMain_MouseMove(Button As Integer, ShiftAs Integer, X As Single, Y As Single)lblMain.FontUnderline = TruelblMain.ForeColor = vbBluefrmM.Visible = TrueEnd Sub

Coffee, Tea and Classics


Private Sub lblMain_Click()Unload MefrmM.ShowEnd SubPrivate Sub Frame1_MouseMove(Button As Integer, Shift As Integer, X As Single, Y As Single)lblMain.FontUnderline = FalselblMain.ForeColor = vbBlackEnd Sub

Private Sub lblMain_MouseMove(Button As Integer, ShiftAs Integer, X As Single, Y As Single)lblMain.FontUnderline = True

lblMain.ForeColor = vbBlueEnd Sub

Espresso

Private Sub Frame1_MouseMove(Button As Integer, Shift As Integer, X As Single, Y As Single)lblMain.FontUnderline = False


Private Sub Label1_MouseMove(Button As Integer, Shift As Integer, X As Single, Y As Single)lblMain.FontUnderline = FalselblMain.ForeColor = vbBlack

30End Sub


Private Sub lblMain_MouseMove(Button As Integer, Shift As Integer, X As Single, Y As Single)lblMain.FontUnderline = TruelblMain.ForeColor = vbBlueEnd Sub

Frappuccino

Private Sub Frame1_MouseMove(Button As Integer, Shift As Integer, X As Single, Y As Single)lblMain.FontUnderline = FalselblMain.ForeColor = vbBlackEnd SubPrivate Sub Label1_MouseMove(Button As Integer, Shift As Integer, X As Single, Y As Single)lblMain.FontUnderline = FalselblMain.ForeColor = vbBlackEnd Sub

Private Sub lbl1_Click()frmFrappuccino1.Visible = TrueEnd Sub

Private Sub lbl1_MouseMove(Button As Integer, Shift As Integer, X As Single, Y As Single)lbl1.ForeColor = vbBluelbl1.FontUnderline = TrueEnd Sub





Private Sub lblMain_Click()Unload MefrmM.Show

End Sub


Bakery





Sandwiches and Salads


Private Sub Label1_MouseMove(Button As Integer, Shift As Integer, X As Single, Y As Single)lblMain.FontUnderline = False




31Cashier

Private Sub cchkIt_Click()Text9.Enabled = TrueText10.Enabled = TrueText11.Enabled = TrueEnd Sub

Private Sub Check1_Click()Text67.Enabled = TrueText68.Enabled = TrueText69.Enabled = TrueEnd Sub

Private Sub Check10_Click()Text78.Enabled = TrueEnd Sub


Private Sub Check12_Click()Text80.Enabled = TrueEnd SubPrivate Sub Check13_Click()Text81.Enabled = TrueEnd Sub







Private Sub Check2_Click()Text36.Enabled = TrueText37.Enabled = TrueText38.Enabled = TrueText39.Enabled = TrueEnd Sub

Private Sub Check20_Click()Text88.Enabled = True

End Sub

Private Sub Check21_Click()Text89.Enabled = TrueText90.Enabled = TrueEnd Sub









Private Sub Check3_Click()Text32.Enabled = True

Text33.Enabled = TrueText34.Enabled = TrueText35.Enabled = TrueEnd Sub


Private Sub Check4_Click()Text70.Enabled = TrueText71.Enabled = TrueText72.Enabled = TrueEnd Sub

32Private Sub Check5_Click()Text73.Enabled = TrueEnd Sub





Private Sub chkC_Click()Text24.Enabled = TrueText25.Enabled = TrueText26.Enabled = TrueText27.Enabled = TrueEnd Sub

Private Sub chkCa_Click()Text16.Enabled = TrueText17.Enabled = TrueText18.Enabled = TrueText19.Enabled = TrueEnd Sub

Private Sub chkCaramel_Click()Text43.Enabled = TrueText44.Enabled = TrueText45.Enabled = TrueEnd Sub

Private Sub chkCc1_Click()Text55.Enabled = TrueText56.Enabled = TrueText57.Enabled = TrueEnd Sub

Private Sub chkCc2_Click()Text58.Enabled = TrueText59.Enabled = TrueText60.Enabled = TrueEnd Sub

Private Sub chkCcc_Click()

Text64.Enabled = TrueText65.Enabled = TrueText66.Enabled = TrueEnd Sub

Private Sub chkCl_Click()Text20.Enabled = TrueText21.Enabled = TrueText22.Enabled = True

Text23.Enabled = TrueEnd Sub

Private Sub chkCm_Click()Text28.Enabled = TrueText29.Enabled = TrueText30.Enabled = TrueText31.Enabled = TrueEnd Sub

Private Sub chkCoffeeJelly_Click()Text49.Enabled = TrueText50.Enabled = TrueText51.Enabled = TrueEnd Sub

Private Sub chkDarkMocha_Click()Text46.Enabled = TrueText47.Enabled = TrueText48.Enabled = TrueEnd Sub

Private Sub chkHbc_Click(Index As Integer)Text1.Enabled = TrueText2.Enabled = TrueText3.Enabled = TrueText4.Enabled = TrueEnd Sub

Private Sub chkHbt_Click(Index As Integer)Text5.Enabled = TrueText6.Enabled = TrueText7.Enabled = TrueText8.Enabled = TrueEnd Sub

Private Sub chkJavaChip_Click()Text52.Enabled = TrueText53.Enabled = TrueText54.Enabled = TrueEnd Sub

Private Sub chkMocha1_Click()Text40.Enabled = True

Text41.Enabled = TrueText42.Enabled = TrueEnd Sub

Private Sub chkSc_Click()Text61.Enabled = TrueText62.Enabled = True

Text63.Enabled = TrueEnd Sub

Private Sub chkShC_Click()Text12.Enabled = TrueText13.Enabled = TrueText14.Enabled = True

33Text15.Enabled = TrueEnd Sub

Private Sub cmdAmount_Click()lbl1.Caption = Val(Label23.Caption) + Val(Label24.Caption) + Val(Label25.Caption) + Val(Label26.Caption) + Val(Label27.Caption) + Val(Label28.Caption) + Val(Label29.Caption) + Val(Label30.Caption) + Val(Label31.Caption) + Val(Label32.Caption) + Val(Label33.Caption) + Val(Label34.Caption) + Val(Label35.Caption) + Val(Label36.Caption) + Val(Label37.Caption) + Val(Label38.Caption) + Val(Label39Caption) + Val(Label40.Caption) + Val(Label41.Caption) + Val(Label42.Caption) + Val(Label43.Caption)

lbl2.Caption = Val(Label44.Caption) +Val(Label45.Caption) + Val(Label46.Caption) +Val(Label47.Caption) + Val(Label48.Caption) +Val(Label49.Caption) + Val(Label50.Caption) +Val(Label51.Caption) + Val(Label52.Caption) +Val(Label53.Caption) + Val(Label54.Caption) +Val(Label55.Caption) + Val(Label56.Caption) +Val(Label57.Caption) + Val(Label58.Caption) +Val(Label59.Caption) + Val(Label60.Caption) +Val(Label61.Caption) + Val(Label62.Caption) +

Val(Label63.Caption) + Val(Label64.Caption) + Val(Label65.Caption) + Val(Label66.Caption) + Val(Label67.Caption) + Val(Label68.Caption) + Val(Label69.Caption) + Val(Label70.Caption)lblAmount.Caption = Val(lbl1.Caption) + Val(lbl2.Caption)End Sub

Private Sub cmdChange_Click()lblChange.Caption = Val(txtCash.Text) - Val(lblAmount.Caption)End Sub

Private Sub cmdCompute_Click()Label23.Caption = (Val(Text1.Text) * 80) + (Val(Text2.Text) * 90) + (Val(Text3.Text) * 105) + (Val(Text4.Text) * 120)Label24.Caption = (Val(Text5.Text) * 90) + (Val(Text6.Text) * 90) + (Val(Text7.Text) * 105) + (Val(Text8.Text) * 105)Label25.Caption = (Val(Text9.Text) * 90) + (Val(Text10.Text) * 105) + (Val(Text11.Text) * 120)Label26.Caption = (Val(Text12.Text) * 105) + (Val(Text13.Text) * 115) + (Val(Text14.Text) * 130) + (Val(Text15.Text) * 140)

Label27.Caption = (Val(Text16.Text) * 85) + (Val(Text17.Text) * 95) + (Val(Text18.Text) * 110) + (Val(Text19.Text) * 125)Label28.Caption = (Val(Text20.Text) * 90) + (Val(Text21.Text) * 100) + (Val(Text22.Text) * 115) + (Val(Text23.Text) * 130)Label29.Caption = (Val(Text24.Text) * 90) + (Val(Text25.Text) * 100) + (Val(Text26.Text) * 115) + (Val(Text27.Text) * 130)

Label30.Caption = (Val(Text28.Text) * 100) + (Val(Text29.Text) * 115) + (Val(Text30.Text) * 130) + (Val(Text31.Text) * 145)Label31.Caption = (Val(Text32.Text) * 115) + (Val(Text33.Text) * 130) + (Val(Text34.Text) * 145) + (Val(Text35.Text) * 160)Label32.Caption = (Val(Text36.Text) * 115) + (Val(Text37.Text) * 130) + (Val(Text38.Text) * 145) + (Val(Text39.Text) * 160)

Label33.Caption = (Val(Text40.Text) * 125) + (Val(Text41.Text) * 135) + (Val(Text42.Text) * 150)Label34.Caption = (Val(Text43.Text) * 125) + (Val(Text44.Text) * 135) + (Val(Text45.Text) * 150)Label35.Caption = (Val(Text46.Text) * 155) + (Val(Text47.Text) * 165) + (Val(Text48.Text) * 180)Label36.Caption = (Val(Text49.Text) * 145) + (Val(Text50.Text) * 155) + (Val(Text51.Text) * 170)Label37.Caption = (Val(Text52.Text) * 145) + (Val(Text53.Text) * 155) + (Val(Text54.Text) * 170)

Label38.Caption = (Val(Text55.Text) * 125) + (Val(Text56.Text) * 135) + (Val(Text57.Text) * 150)Label39.Caption = (Val(Text57.Text) * 120) + (Val(Text59.Text) * 130) + (Val(Text60.Text) * 145)Label40.Caption = (Val(Text61.Text) * 145) + (Val(Text62.Text) * 155) + (Val(Text63.Text) * 170)Label41.Caption = (Val(Text64.Text) * 145) + (Val(Text65.Text) * 155) + (Val(Text66.Text) * 170)

Label42.Caption = (Val(Text67.Text) * 125) + (Val(Text68.Text) * 135) + (Val(Text69.Text) * 150)Label43.Caption = (Val(Text70.Text) * 125) + (Val(Text71.Text) * 135) + (Val(Text72.Text) * 150)

Label45.Caption = Val(Text73.Text) * 40Label46.Caption = Val(Text74.Text) * 45Label47.Caption = Val(Text75.Text) * 50Label48.Caption = Val(Text76.Text) * 50Label49.Caption = Val(Text77.Text) * 50Label50.Caption = Val(Text78.Text) * 50Label51.Caption = Val(Text79.Text) * 55Label52.Caption = Val(Text80.Text) * 55Label53.Caption = Val(Text81.Text) * 65

Label54.Caption = Val(Text82.Text) * 55Label55.Caption = Val(Text83.Text) * 55Label56.Caption = Val(Text84.Text) * 70Label57.Caption = Val(Text85.Text) * 70Label58.Caption = Val(Text86.Text) * 75Label59.Caption = Val(Text87.Text) * 95Label60.Caption = Val(Text88.Text) * 105

Label61.Caption = (Val(Text89.Text) * 50) + (Val(Text90.Text) * 350)Label62.Caption = (Val(Text91.Text) * 60) + (Val(Text92.Text) * 550)Label63.Caption = (Val(Text93.Text) * 95) + (Val(Text94.Text) * 600)Label64.Caption = (Val(Text95.Text) * 110) +

34(Val(Text96.Text) * 950) Label65.Caption = Val(Text97.Text) * 95

Label66.Caption = Val(Text98.Text) * 120Label67.Caption = Val(Text99.Text) * 120Label68.Caption = Val(Text100.Text) * 120Label69.Caption = Val(Text101.Text) * 140Label70.Caption = Val(Text102.Text) * 140End Sub

Private Sub cmdExit_Click()If MsgBox("Are you going to exit?", vbYesNo + vbQuestion, "EXIT") = vbYes ThenUnload MefrmM.ShowEnd IfEnd Sub

Private Sub cmdOut_Click()If MsgBox("Are you Done in this Cashier?", vbYesNo + vbQuestion, "LOG OUT") = vbYes ThenUnload MefrmOpen.ShowEnd If

End Sub

Private Sub cmdReset_Click()If MsgBox("Is the Previous Customer Done in Ordering?", vbYesNo + vbQuestion, "EXIT") = vbYes ThenUnload MefrmCashier.ShowEnd IfEnd Sub

Private Sub Timer1_Timer()lbltime.Caption = FormatDateTime(Now, vbLongTime)lbld.Caption = FormatDateTime(Now, vbShortDate)End Sub

Private Sub txtCash_Click()txtCash.Text = ""End Sub

35GLOSSARY

Acknowledgement - an expression of appreciation.

Administrator - is a person employed to maintain and operate a computer system and/or network.

Background - The ground or scenery located behind something.

Caption – this property returns and sets the text that will be displayed in label control, frame, and even for it.

Chart - A sheet presenting information in the form of graphs or tables.

Checkbox Control – for choosing as many as you want.

Chief programmer - A programming in which responsibility for program design and implementation rests entirely

with one highly skilled member

Click() – processing the left mouse button.

Codes - A system of symbols and rules used to represent instructions to a computer; a computer program.

Competence – engineering should not misrepresent their level of competence. They should not knowingly accept

work which is out with their competence.

Computer Misuse – software engineers should not use their technical skills to misuse other people’s computes

computer misuse from relatively trivial to extreme serious.

http://en.wikipedia.org/wiki/Computer_network

http://en.wikipedia.org/wiki/Computer

Conclusion - The result or outcome of an act or process.

Confidentiality – engineers should normally respect the confidentiality of their employers or clients irrespective of

whether or not formal confidentiality agreement has been signed.

Delivery Challenge – it is the challenge of shortening times for large and complex systems without compromising

system quality.

Dependability – it has a range of characteristics, including reliability security and safety dependable software

should not cause physical or economic damage in the event of system failure.

Description - a statement or account that describes

Design - To make or execute plans.

Development – the software to meet the specification must be produced.

Efficiency – software should not make wasteful use of system resources such as memory and processor cycles.

END SUB - define a subroutine-like block of statements called a procedure (or subprogram)

Evolution – the software must be evolve to meet changing customer needs.

Flowchart - A schematic representation of a sequence of operations, as in a manufacturing process or computer

program.

Font Bold – this property sets the font into bold face.

Font Color – it sets color to a font.

Font Italic – this property set font into italic or slant characters.

Font Name – set different kind of font such as Arial, Time New Roman, Tahoma, etc..

Font Size - it changes the font size can be larger or smaller.

Font Underline – this property puts underline below of font.

Get Focus() – when moving into control can also be trigged by code.

Heterogeneity Challenge – it is the challenge of developing techniques to build dependable software which is

flexible enough to cope with this heterogeneity.

36

Historical - Based on or concerned with events in history.

Immediate Window – lets you enter a Visual Basic command or expression and see its result using the print

command.

Importance - The quality or condition of being important; significance.

Image Control – similar to the picturebox control, but it can’t act as a container for other controls and has other

limitations as well.

Introduction - is a beginning section which states the purpose and goals of the following writing.

Layout - The act or an instance of laying out.

Librarian - is the organization and management of information services or materials for those with information

needs.

Limitation - The act of limiting or the state of being limited.

Maintainability – software should be written in such a way that it may evolve to meet the changing needs of

customers.

Manual - Of or relating to the hands

Mouse Move() – when the mouse move over the objects.

Narrative - A narrated account;

Objective - Having actual existence or reality.

Organizational - The act or process of organizing.

Possible - Capable of favourable development; potential

Private - is an access modifier.

Problem - A situation, matter, or person that presents perplexity or difficulty

Recommendation - Something that recommends, especially a favourable statement concerning character or

qualifications.

Role Model – this represents the roles of the people involved in the software process and the activities for which

they are responsible.

Scope - The range of one's perceptions, thoughts, or actions.

Screen - A system for preliminary appraisal and selection of personnel as to their suitability for particular jobs.

Software Engineering – is an engineering discipline which is concerned with all aspects of software production

from the early stages of system specification through to maintaining the system after it has gone into use.

Software Process – is a set of activities whose goal is the development or evolution of software.

Software Process Model – is a simplified representation of a software process, present from a specific

perspective.

Solution - The method or process of solving a problem.

Statement - The act of stating or declaring.

Study - The act or process of studying.

Sub - keyword, it indicates a procedure.

Summary - a brief account giving the main points of something

System – it is an inter-related set of components with an identifiable boundary working together for some

purpose.

Table of Contents - a list of divisions (chapters or articles) and the pages on which they start

37

Technical authors - explain technical information in an easy to understand way.

Usability – software must be usable, who undue effort by the type of user for whom it is designed.

User - One that uses

Validation – the software must be validated to ensure that it does what the customer needs.

Visual Basic – it is a high level programming language developed by Thomas Kurtz and John Kemeny. It is an

OOPS use to create in developing application or user interface.

VScrollBar – this control is used frequently because majority of other controls display their own scrollbars of

necessary.

Watches Window – lets you continuously monitor the value of a variable or an expression in your program

including a global variable, which is outside the capabilities of the Locals window.

Window Menu – the typical menu that you find in most MDI applications.

WorkFlow Model – this show the sequence of activities in the process along with their inputs.

38

Name : Kimberly M. Limueco

Address : 147 Rivera St. Sta. Quiteria, Caloocan City

Contact No. : 09052635957

Awards Earned

1st year - Top 7

2nd year - Top 8

3rd year - Top 8

4th year - DLSUCET Passer

- DLS-CSB(BEE) Passer

- 2nd Place in NBC Play

- Top 7

Position Held

1st year - Teasurer

2nd year - Secretary

3rd year - Secretary

4th year - Member

Organizations/Affiliations Joined

1st year – 3rd year - Varsity Club

4th year - Science Navigators Club

Name : Ann Gertrude Laurean C. Arceo

Address : 118 1st street Fortune Village 5, Valenzuela City

Contact No. : 09273672577

Awards Earned

4th year - Deportment

- Mapua Entrance Exam Passer

- 2nd Place in NBC Play

- Top 10- 3rd Quarter

Position Held

4th year - Asst. Secretary/3rd Quarter President


1st year - Media Watch Club

2nd year - Media Watch Club

3rd year - Marian Choral

4th year - Media Watch 2

Name : Chloe Ann R. Aguilar

Address : 45-B Paz St. Morning Breeze Subd. Caloocan City

Contact No. : 09164545258

Awards Earned

2nd year - Perfect Attendance

3rd year - 1st place in Nutri Cheer

- 1st place in Play production

- Perfect Attendance

4th year - Top 5.5

- 2nd place in NBC play

Position Held

3rd year - Beadle


1st year - Home Makers Club

2nd year - Book Lovers Club

3rd year - Marian Theater League

4th year - Media Watch 2

Name : Camille Erica S. Fong

Address : 185B Molave St. Fortune Village 6, Valenzuela City

Contact No. : 09274785911

Awards Earned

3rd year - Perfect Attendance

4th year - Perfect Attendance

4th year - 2nd Place NBC Play

Position Held

3rd year - Assistant Secretary

4th year - Secretary


1st year - Marian Computer Club 1

2nd year - Science Navigators Club

3rd year - Varsity Club

4th year - Marian Computer Club 2

Name : Angenico Lester M. Tan

Address : 48 payna st. project 7 veteranz village, quezon city

Contact No. : 09164922537

Awards Earned

4th year - 2nd Place NBC Play



Curriculum Vitae

Name : Patricia Nicole A. Dizon

Address : 17 Limardina St. P. Dizon Compound Marulas Valenzuela City

Contact No. : 0916-9049467

0920-4473282

Awards Earned

1st year - 1st Place in poster making

- 2nd place in Dance Exercise

- Top 6

2nd year - 2nd place in Collage

- 2nd place in making Selyo

- Top 6

3rd year - Top 7

- 1st place in book mark making

4th year - Top 7 (1st qtr.)

- Top 5 (2nd qtr.)

- Top 5.5 (3rd qtr.)

- 2nd Place NBC Play

- UE passer

- UE qualified Tan Yan Kee Scholar

Position Held

1st year - Grade 7 Representative (Young Artist Club)

3rd year - Vice President External (Marian Computer Club 2)

4th year - President (Marian Computer Club 2)

- Assistant Treasurer (10-Loyalty)


1st year - Young Artist Club

2nd year - Science Navigators Club

3rd year - Marian Computer Club 2


ST. MARY’S ACADEMY OF CALOOCAN CITYMadre Ignacia Avenue, Grace Park,

Caloocan City

Presented to the Faculty ofUpper Basic Education Department

In Partial FulfillmentOf the Requirements for

MAKABAYAN 2

COMPUTER 10-LOYALTYS.Y 2010-2011

GROUP 6: Starbucks Coffee Shop(Cashier System)

Leader:Patricia Nicole A. Dizon

Members:Camille Erica S. Fong

Ann Gertrude Laurean C. ArceoKimberly M. Limueco

Chloe Ann AguilarAngenico Lester M. Tan

Submitted to:MR. ARFEL V. AGUILAR

Acknowledgement

The researchers wish to extend their sincerest appreciation to the following people who helped make this

research. They are the people who helped and contributed much for the success of this endeavor.

To God, for his gift of wisdom and understanding to the researchers and for answering their prayers in their times

of need.

To their Computer teacher, Mr. Arfel Aguilar for teaching them the fundamental of research and assisting them for

the running program and for showing a great deal of patience through at times they tend to be naughty.

To their family members and classmates, for the unending love, helping hand and support that they gave to the

researchers.

To the observer/panellists, for their integrity and cooperation.

And lastly, to all those who were a part of this work, the researchers would like to extend their deepest thanks.

Administrator: Patricia Nicole Dizon

Chief Programmer: Kimberly Limueco

Back-up Programmer: Chloe Ann Aguilar

Technical Author: Ann Laurean Arceo

Librarians: Angenico Lester Tan

Encoder: Camille Erica Fong

This is to certify that the Group of Ms. Patricia Nicole A. Dizon of 10 – Loyalty has

conducted an interview with one of our staff here at Starbucks Coffee shop, Trinoma Garden branch

regarding our systems, services and promos as a basis and reference to their Computer Project.

Sincerely Yours,

_____________________________

Mrs. Sarah Delfin

Employee of Starbucks Coffee shop

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