TABLE OF CONTENTSnc.dsg.com.tw/supports/download/manual/IP1000-med.pdf · 2011. 9. 14. · 1-2...

Table Of Contents

IP1000 Operation Manual

TABLE OF CONTENTS

Chapter 1 Understanding Your IP1000 Overview All-in-one Design Comprehensive Operation Modes

VPN Mode ITSP Mode

Terminology Conventions

Chapter 2 Installing Your IP1000

Hardware Installation Connecting the DC Power Supply Connecting the Line Ports Connecting to TCP/IP Network Connecting the Auxiliary Telephone Power

Installation with a PBX Performing Self-Diagnostic Test Port Definition LED Indicators

Chapter 3 Configuring Your IP1000

Preparing to Configure IP1000 Configuration Items Basic Setup

IP Address Gateway IP Address Subnet Mask

ITSP Setup ITSP Account Long-distance Code International Code Country Code

Dial Plan Setup 1. Patterns for Local IP1000 to Remote IP1000 2. Patterns for Local IP1000 to DSG VoIP Devices 3. Patterns for Local IP1000 to Local IP1000 4. Patterns for Connecting with a PBX

DHCP Function DNS Address Authentication Setup

Password for FXO Password for FXS Telnet Password

Rings to Answer

Table Of Contents

IP1000 Operation Manual

Connected Type Running Mode Port Configuration Device ID Voice Configuration

Play Volume Record Volume Echo Supression

Hang-up Timeout and VAD Setup Upgrade Software On-line Exit Configuration Restoring to Default Settings

Chapter 4 Making Internet Phone Calls

Make Sure You Are Online In VPN Mode

Scenario 1: Office Type C to Office Type C Scenario 2: Office Type A to Office Type A Scenario 3: Office Type B to Office Type B Scenario 4: Office Type B to Office Type D Scenario 5: Office Type C to DSG VoIP Devices

In ITSP Mode Scenario 1-4: Local IP1000 to Remote IP1000 Scenario 5: Office Type C to DSG VoIP Devices Scenario 6: Office Type C to Regular Phone Users Scenario 7: DSG VoIP Devices to Local IP1000

In DHCP Environment Examples of Dialing

Appendix A: Troubleshooting the IP1000

Problems of Configuration Problems of Making Internet Phone Calls

Appendix B: Specifications

Appendix C: Configuration Items Quick Guide

Understanding Your IP1000

IP1000 Operation Manual 1-1

CHAPTER 1 Understanding Your IP1000 Congratulations! You have selected the advanced Voice over IP Telephony product. IP1000 Gateway is an innovative and standards-compliant Voice over Internet Protocol (VoIP) solution for enterprises. IP1000 is a new generation VoIP gateway carries voice traffic over TCP/IP networks. By deploying IP1000, you can consolidate voice and data traffic for more efficient use of bandwidth, reduce international and long-distance phone call charges, connect to remote premises easily, and gain access regardless of where you are. IP1000 is an embedded gateway combining hardware, software and operating system for plug-and-play simplicity. It provides a seamless interface between TCP/IP networks and the Public Switched Telephone Network (PSTN). Users can initiate and receive Internet phone calls between two different Local Area Networks (LAN) and further more two different country’s PSTN networks. IP1000 is an outstanding gateway delivering the new way of communications.


1-2 IP1000 Operation Manual

Overview

In the past, real-time voice communication can only be done on the PSTN. With the circuit switched technology, every call takes up a dedicated bandwidth. End-to-end calls are established on the basis of a sequence of digits, and the PSTN dedicates a physical path between callers. The telephone equipment establishes the call path at the beginning of a call and occupies the dedicated path till the end of the call. Compared to the PSTN, an Internet Protocol (IP) network has a packet-switched architecture. Data is transmitted in packets, and the path from end to end can vary within an established session. The data packets also contain the destination IP address information, with which packets are routed. As networking environments change, routing devices are updated with dynamic protocols. IP1000 is a high performance embedded VoIP Gateway that transmits voice over packet switched networks and route it to circuit switched networks.

All-in-one Design

IP1000 contains its own processor, memory, and network interface; it works independently and intelligently! Simply connect it to your IP network and PSTN, and then you are ready to talk via the Internet and Intranet. All of the communication costs will be eliminated except the local networks connection charge. IP1000 is the most convenient embedded VoIP gateway for users to make Internet phone calls without the hassle of changing the existing infrastructure.

Comprehensive Operation Modes

IP1000 is a reliable bridge between two different locations. The FXO/FXS telephone interface provides the system with an ultra flexible PSTN connection. Moreover, IP1000 is supported by DSG Global Internet Telephony Network; users can also talk to any regular phone users anywhere.

VPN Mode

IP1000 enables decentralized enterprises to make phone calls to branches easily and efficiently. IP1000 constructs a point-to-point communication structure in a Private Network (PN) or a Virtual Private Network (VPN) and functions perfectly in any TCP/IP environment. With a specially designed user-definable dial plan function, IP1000 provides a flexible on-site and remote access to connect to branches and PSTN.

Figure 1: VPN Mode Diagram



ITSP Mode

IP1000 allows you to talk to anyone anywhere with ultra low rates. Supported by DSG Global Internet Telephony Network, IP1000 provides an immediate connection to worldwide regular phone users as well as any users of DSG VoIP devices, InterPhone, IPStar and InterStar.

Figure 2: ITSP Mode Diagram

Note: IPStar is a Modem-based Internet Phone Device. InterStar is an Ethernet-based Internet Phone Device. InterPhone is a full-featured Ethernet Key Phone.

Terminology

In this manual, there are some terminologies you might not be acquainted with. The following is a list of commonly used voice technology terms.

Terms Definition C.O. Line Central Office Line

DTMF Dual Tone Multi Frequency. Dialing signals transmitted as two simultaneous voice band tones.

IP Internet Protocol LAN Local Area Network

FXO Foreign Exchange Office. A FXO interface connects to PSTN.

FXS Foreign Exchange Station. A FXS interface connects to the standard telephone, fax machine, modem and conventional PBX.

ITSP Internet Telephony Service Provider

PBX Private Branch Exchange. Privately switching equipment in an office.

POTS Plain Old Telephone Service. Telephone services supplying standard single lines and access to the public switching telephone network.

PSTN Public Switched Telephone Network

VAD Voice Activity Detection

VoIP Voice over Internet Protocol. A technology of transmitting voice as packets over TCP/IP networks.

VPN Virtual Private Network

TCP/IP Transmission Control Protocol/Internet Protocol



Conventions

This manual uses the following conventions to convey instructions and information.

Italic boldface Prompts displayed on the screen < > Information or command you have to input bold letters Notes, cautions and helpful information. xxx Examples of alphabet or numeric.

Installing Your IP1000


CHAPTER 2 Installing Your IP1000 Connecting IP1000 is easier than connecting a laptop PC. In your IP1000 package, you will find: An IP1000 main unit A DC 5V/12V power adapter and power cord A RJ-45 network cable An operation manual Your warranty card

Figure 3: Package Content



Hardware Installation

As shown in the following diagram, connecting an IP1000 is very quick and simple.

Figure 4: IP1000 FXO Model Connecting Diagram

Figure 5: IP1000 FXS Model Connecting Diagram

Connecting the DC Power Supply

Plug the power adapter into a power outlet. Plug the DC adapter connector into IP1000 power socket at the back labeled Power. The LED light labeled PWR will light up and keep flashing.

Note: Please use ESD-preventive tools and maintain safety with electricity when you plug the power cord.

Connecting the Line Ports

For IP1000 FXO Model IP1000 provides FXO interface, with red color LED. The FXO module is designed for connecting to CO lines provided by your telephone company (PSTN) or a PBX extension-side. Plug a telephone line connected to PSTN or a PBX’s extension-side into a FXO RJ11 port. If you connect the IP1000 FXO ports to the PBX’s extension side, each port will obtain an extension number, just like the other extensions in your office.



For IP1000 FXS Model IP1000 provides FXS interface, with green color LED. The FXS module is designed for connecting to analog telephone sets or a PBX trunk-side. Plug a telephone line connected to an analog phone or a PBX’s trunk-side into a FXS RJ11 port If you connect the IP1000 FXS ports to the PBX’s trunk side, each port will obtain an access code or a line indicator can be viewed from phone sets.

Connecting to the TCP/IP Network Plug a network cable connected to your Ethernet into RJ45 jack labeled Ethernet. Notice that it is recommended that you should provide a permanent Internet connection for IP1000, such as from Leased Lines, xDSL (excluding PPPoE or dial-up ADSL) or Cable Modem, and assign a static IP address (real IP address) to IP1000. In the DHCP network environment, IP1000 supports DHCP and you can enable IP1000 DHCP function. If you assign pseudo IP address to IP1000, such as a static virtual IP address or a dynamic virtual IP address from DHCP, you need to open the TCP and UDP ports for the IP address assigned to IP1000 or the network equipment connected to WAN.

For 4-port IP1000, open TCP 1100 port and UDP 1101-1104 ports. For 8-port IP1000, open TCP 1100 port and UDP 1101-1108 ports.

Connecting the Auxiliary Telephone Power

Plug a telephone line connected to a telephone into the RJ11 jack labeled PFT for auxiliary power backup. This will allow IP1000’s PSTN connection to continue to function in the event of power failure. Note: Misplacing FXO equipment into FXS interface and vice versa may damage IP1000. Be sure that the FXO/FXS interfaces are connected to the adequate telephone lines and equipment.

Performing Self-Diagnostic Test After you complete the installation, before you start configuring IP1000 you may perform a self-diagnostic test. IP1000 provides a pre-set entry of Dial Plan as below for you to perform the hardware test. [No] Type Dest. Pattern Remote IP Port No Description [001] VOIP 1………. 192.168.001.200 FXO AUTO Self test

Remark: In Dest. Pattern, the number of dot signs is 10. Testing Procedure: 1. For IP1000 FXO model connected to a PBX, select an extension and then dial the extension numbers assigned

to IP1000. For IP1000 FXO model connected to PSTN, dial the phone number of the CO line connected to IP1000. For IP1000 FXS model connected to a PBX, dial the access codes or press the line indicator assign to IP1000. For IP1000 FXS model connected to phones, simply lift the handset. The LED for the port you choose to access IP1000 will light up.

2. Dial to test. This phone call will connect to port 1, if not occupied. The LED for port 1will light up. If you access to IP1000 from port 1, this phone call will go to port 2. You will then hear a dial tone.

Notice that the pre-set Dial Plan functions before you change the IP settings of your IP1000.



Port Definition

Port Definition

Line 1 to Line 8 An analog RJ11 jack supports FXO (LED in red color) or FXS (LED in green color) interface

PFT An analog RJ11 jack provides an auxiliary telephone line and power in case power failure happens

Ethernet An Ethernet 10 BaseT RJ45 port provides connection to LAN

COM1 A RS232 communication port provides connection to a terminal directly. It is an optional function.

COM2 A RS232 communication port provides connection to a terminal directly. It is an optional function.

LED Indicators

LED Color Activity Definition

FXO interface at Line 1 to Line 8 Red On Initiating or receiving phone calls from/to ports

FXS interface at Line 1 to Line 8 Green On Initiating or receiving phone calls from/to ports

PWR Red Flashing Power is on.

ID Green On Registered to DSG Center. Requested for ITSP Mode.

ID Green Off Not registered to DSG Center. VPN Mode operations available.

LINK Green On Connected to LAN ACT Green Flashing Data is being transmitted.

Configuring Your IP1000


CHAPTER 3 Configuring Your IP1000 With these easy steps, the IP1000 is ready to use in no time.

Before You Start To use IP1000 as a VoIP gateway, you need to subscribe an Internet access line from your local ISP. It could be xDSL, Cable Modem access or Leased Lines. You will need the following information to set up your IP1000. 1) IP Address: _ _ _ . _ _ _ . _ _ _ . _ _ _ 2) Gateway IP Address: _ _ _ . _ _ _ . _ _ _ . _ _ _ 3) Subnet Mask: _ _ _ . _ _ _ . _ _ _ . _ _ _



Preparing to Configure IP1000

After you connect IP1000 to your LAN successfully, you can enter the configuration mode by Telnet.

Step 1 Make sure you have connected a network cable from the hub on your LAN to IP1000’s RJ45 port labelled Ethernet.

Step 2 Select one terminal or PC connected to the same LAN and run Telnet program. Step 3 Search IP1000 by its default setting of IP Address: 192.168.1.200 Step 4 Input the default Telnet password: 0000 Step 5 The prompt will display the setting items of IP1000. You can then start to configure your IP1000.

Note: If you would like to connect a PC directly to your IP1000 to enter the configuration mode, please notice that the network cable connecting between your PC and IP1000 should be a crossover type network cable.

Note: If you encounter any system error and are not able to fix it, you may reset IP1000 and retrieve the default setting of IP Address: 192.168.1.200 and Telnet password: 0000.

Configuration Items

After you enter Telnet program, you will find the configuration items as below. Items Setting format or range Default settings

(0) Device ID 6-digit of Device ID Number Balance xxxx / Expired

xxxxxx (non-editable) Calling points stored in Device ID

(1) IP Address xxx.xxx.xxx.xxx 192.168.001.200 (2) Gateway IP xxx.xxx.xxx.xxx 192.168.001.254 (3) Subnet Mask xxx.xxx.xxx.xxx 255.255.255.000 (4) DNS xxx.xxx.xxx.xxx 168.095.001.001 (5) DHCP 0: Off 1:On 0: Off (6) Play Volume 1 to 9 5 (7) Record Volume 1 to 9 5 (8) Echo Supression 1 to 8 2

(9) ITSP Account 10-digit of ITSP Account Balance xxxx / Wrong account / Expired

xxxxxxx**** (if applicable) Calling points stored in ITSP Account

(10) Long Distance Code Your long distance code - (11) International Code Your international access code - (12) Country Code Your country code - (13) Password for FXO Maximum 10 digits - (14) Password for FXS Maximum 10 digits - (15) Rings to Answer 1 to 20 1

(16) Connected Type 0:All Auto 1:All Cyclic 2:FXO Auto 3:FXO Cyclic 4:FXS Auto 5:FXS Cyclic 6:Forbidden

0: All Auto

(17) Running Mode 0:ITSP 1:VPN 1: VPN (18) Telnet Password Maximum 10 characters and/or digits 0000 (four zero) (19) Dial Plan Setup Maximum 100 entries [1]

(20) Port Configuration Port Number 1 to 8 Port Status 1:Enable 0:Disable

All ports are enable

(21) Upgrade Software On-Line 0:No 1:Yes - (22) Save and Exit - (23) Exit (Without save)

(24) Busy Tone Setup

1. Busy tone cycles to hang up : 2 to 9 2. Minimum busy tone length: 100 to 1200 ms 3. Maximum busy tone length: 100 to 1200 ms 4. Busy tone length tolerance: 20 to 400 ms 5. Maximum silence to hang up: 10 to 120 sec 6. Voice activity detection level: 0 to 8

4 cycles 200 milliseconds 600 milliseconds 80 milliseconds 30 seconds level 3



Basic Setup (Required for VPN and ITSP Mode)

Before you start using your IP1000, you must have an Internet access line from your local ISP. It could be xDSL, Cable Modem access, or Leased Line. You will be given the information of IP Address, Gateway IP and Subnet Mask from your network administrator.

IP Address

IP Address is an identifier for device on a TCP/IP network. Your IP Address allows other VoIP devices on the Internet to find your location. The format of an IP address is a 32-bit numeric address written as four numbers separated by periods.

Step 1 At the prompt displays Select the option to setup:, input <1> to edit IP Address. Then press Enter button. Step 2 After the prompt displays (1) IP Address:, input the IP Address <xxx.xxx.xxx.xxx> obtained from your

ISP or network administrator. Then press Enter button. Step 3 After the prompt displays Setup Ok, press enter to continue ..., press Enter button to leave.

Prompt example: If your IP address is 192.168.200.100, input it as follows.

Select the option to setup : 1 (You can type quit to exit !) (1)IP Address : 192.168.200.100 Setup Ok, press enter to continue ...

IP1000 supports the Internet connection from Leased Lines, xDSL (excluding PPPoE or dial-up ADSL) or Cable Modem. To ensure the performance of IP1000, assign a static IP address (real IP address) to IP1000. If you assign pseudo IP address to IP1000, such as a static virtual IP address or a dynamic virtual IP address from DHCP, you need to open the TCP and UDP ports for the IP address assigned to IP1000 or the node connected to WAN.

For 4-port IP1000, open TCP 1100 port and UDP 1101-1104 ports. For 8-port IP1000, open TCP 1100 port and UDP 1101-1108 ports.

Note: The IP address you entered must be a real and static IP Address and not used by other equipment such as PC or printer server on the LAN.

Note: The IP address you entered must be in 12 digits format as xxx.xxx.xxx.xxx; input <0> if applicable.

Note: In a DHCP network environment or your ISP assigns a dynamic and real IP to you, please go to DHCP item and enable the DHCP function, and then you can skip the Basic Setup items.

Gateway IP Address

The purpose of a gateway is to link two different types of networks. For example, the Gateway IP Address for a LAN to connect to the WAN is the IP Address of the router.

Step 1 At the prompt displays Select the option to setup:, input <2> to edit Gateway IP. Then press Enter button. Step 2 After the prompt displays (2) Gateway IP:, input the Gateway IP <xxx.xxx.xxx.xxx>. Then press Enter

button. Step 3 After the prompt displays Setup Ok, press enter to continue ..., press Enter button to leave.

Prompt example: If your Gateway IP address is 192.168.200.200, input it as follows.

Select the option to setup : 2



(You can type quit to exit !) (1)Gateway IP : 192.168.200.200 Setup Ok, press enter to continue ...

Note: The Gateway IP address you entered must be in 12 digits format as xxx.xxx.xxx.xxx.

Subnet Mask

Subnet Mask is a mask used to determine which subnet an IP address belongs to. It enables the network administrator to divide the host part of the address into two or more subnets. Step 1 At the prompt displays Select the option to setup:, input <3> to edit Subnet Mask. Then press Enter

button. Step 2 After the prompt displays (3) Subnet Mask:, input the Subnet Mask information <xxx.xxx.xxx.xxx>. Then

press Enter button. Step 3 After the prompt displays Setup Ok, press enter to continue ..., press Enter button to leave.

Prompt example: If your Subnet Mask is 255.255.255.0, input it as follows.

Select the option to setup : 3 (You can type quit to exit !) (3)Subnet Mask : 255.255.255.000 Setup Ok, press enter to continue ...

Note: The Subnet Mask you entered must be in 12 digits format as xxx.xxx.xxx.xxx.

ITSP Setup (Required for ITSP Mode)

An Internet Telephony Service Provider (ITSP) provides telephony service over the Internet. If you would like to call someone not equipped with a DSG VoIP product, you will have to subscribe ITSP services provided by DSG Internet Telephony Network. Therefore your Internet phone calls can be routed to worldwide regular phone users. This section contains all of the settings need to use DSG ITSP Service.

ITSP Account

If you would like to call someone not equipped any VoIP device, you will have to subscribe DSG Internet Telephony Service. You will be given calling points stored in a 10-digit ITSP Account or associated with your 6-digit Device ID Number. With a valid account, you can make Internet phone calls to any regular telephone within available service areas.

Step 1 At the prompt displays Select the option to setup:, input <9> to edit ITSP Account. Then press Enter

button. Step 2 After the prompt displays (9) ITSP Account:, input the 10-digit ITSP Account number

<xxxxxxxxxx>obtained for DSG compatible ITSPs. Then press Enter button. Step 3 After the prompt displays Setup Ok, press enter to continue ..., press Enter button to leave.

Prompt example: If your ITSP Account is 1234567890, input it as follows.

Select the option to setup : 9 (You can type quit to exit !) (9)ITSP Account : 1234567890 Setup Ok, press enter to continue ...



On the renewed Setting Item (9), you will find the ITSP Account Number you have entered and the associated account status. In order to prevent the disclosure of your ITSP Account information, the last 4 digits of ITSP Account will be encrypted as star signs “****” at the renewal prompt. Followed by your ITSP Account Number, you will also find the balance of calling points stored in your ITSP Account. (9)ITSP Account : 123456**** Balance xxxx If you input the wrong account number, it will display as Wrong account. (9)ITSP Account : 123456**** Wrong account If the calling points stored in your ITSP Account are expired, it will display as Expired. The effective period of calling points is 9-month from the initial use. Calling points expire at the end of the effective period. (9)ITSP Account : 123456**** Expired

Note: If your calling points are stored directly into your Device ID Number, please leave this ITSP Account item as blank.

Note: The default account to store calling points is the Device ID Number preset in DSG VoIP products. You may ask your distributor to credit the default account so you can use it instantly. You may also send a mail to [email protected] for more information.

Long-distance Code

Step 1 At the prompt displays Select the option to setup:, input <10> to edit the Long-distance Code. Then press Enter button.

Step 2 After the prompt displays (10) Long-distance Code:, input the code <xx...> for making a domestic long-distance phone call. Then press Enter button.

Step 3 After the prompt displays Setup Ok, press enter to continue ..., press Enter button to leave.

Prompt example: If you are in the US, your long-distance code is 1. Input it as follows.

Select the option to setup : 10 (You can type quit to exit !) (10)Long Distance Code : 1 Setup Ok, press enter to continue ...

International Code

Step 1 At the prompt displays Select the option to setup:, input <11> to edit International Code. Then press Enter button.

Step 2 After the prompt displays (11) International Code:, input the code <xx...> for making an international phone call. Then press Enter button.


Prompt example: If you are in the US, your international access code is 011. Input it as follows.

Select the option to setup : 11 (You can type quit to exit !) (11)International Code : 011 Setup Ok, press enter to continue ...



Country Code Step 1 At the prompt displays Select the option to setup:, input <12> to edit Country Code. Then press Enter

button. Step 2 After the prompt displays (12) Country Code:, input the country code <xx...>. Then press Enter button. Step 3 After the prompt displays Setup Ok, press enter to continue ..., press Enter button to leave.

Prompt example: If you are in the US, your country code is 1. Input it as follows.

Select the option to setup : 12 (You can type quit to exit !) (12)Country Code : 1 Setup Ok, press enter to continue ...

Dial Plan Setup (Required for VPN and ITSP Mode) For single-site enterprises, you can switch IP1000 to ITSP Mode and enjoy a lot save on International calls. You don’t need to create specific entries on Dial Plan. To reach other DSG VoIP devices, such as IPStar, InterStar, or InterPhone, simply dial the receiver’s Device ID Number. For multi-location enterprises, by deploying IP1000 at each site, you can save a lot on your cross-state or cross-country communication charge. Before you start the setting of Dial Plan, prepare the IP address assigned to the Remote Site IP1000. IP1000 provides a specially designed user-definable dial plan to satisfy the unique dialing habits of each IP10000 user. Users can input up to 100 entries of paths of peer-to-peer communications. Hereunder “Your IP1000” means the IP1000 deployed in your office and “Remote IP1000” means the IP1000 installed in your branch office or other location. “Local PSTN” means the traditional telephone networks connecting to your IP1000 and “Remote PSTN” means the traditional telephony networks connecting to the Remote IP1000. [No] Type Dest. Pattern Remote IP Port No Description

IP1000 provides a pre-set entry of Dial Plan as below as an example. [No] Type Dest. Pattern Remote IP Port No Description [001] VOIP 1………. 192.168.001.200 FXO AUTO Self test

Remark: In Dest. Pattern, the number of dot signs is 10.

1. Patterns for Local IP1000 to Remote IP1000

If you would like to make a phone call from your IP1000 to remote IP1000 extensions, you can create a pattern as below.

Select types of VOIP or POTS. VOIP means accessing to Remote IP1000. POTS means accessing to Local IP10000.

Destinations or codes of dialing actions, such as receiver’s phone number, extension number, or a code for accessing remote party. Format: numbers (0~9), dot signs (…..), comma signs (,,,,,,). Maximum: 29 digits.

Entry number

The IP address of Remote 1000. Activated in VOIP Type. Format: 12 digits

Type of port : FXO (link to PSTN) or FXS (link to extensions)

Port No.

Remark of this entry



Step 1 At the prompt displays Select the option to setup:, input <19> to edit Dial Plan. Then press Enter button. The prompt will display as follows.

Select the option to setup : 19 [No] Type Dest. Pattern Remote IP Port No Description Select entry to setup (1-100, quit) :

Step 2 At the prompt displays Select entry to setup (1-100, quit) :, input the entry number <x..> to edit this entry.

Then press Enter button. Step 3 At the prompt displays Type (VOIP, POTS or quit) :, input <VOIP> to edit the route to a remote IP1000.

Then press Enter button.

Note: VOIP means to assign a path of call to a Remote IP1000. POTS means to assign a path directly to the Local IP1000.

Step 4 At the prompt displays Destination Pattern (empty to delete it) :, input the pattern repsentingt he dialing

behavior <xxxx…>. Then press Enter button.

Note: The number of dot signs represents the digits of the receiver’s phone number or receiver’s area code plus phone number. You need to input the exact or longer length of dot signs as the remote phone number.

Note: The maximum length in Destination Pattern is 29 digits in format of number, comma signs, or dot signs.

Step 5 At the prompt displays Remote IP address :, input the IP address <xxx.xxx.xxx.xxx> of the remote IP1000.

Then press Enter button.

Note: The IP address you entered should be in 12 digits format as xxx.xxx.xxx.xxx.

Step 6 At the prompt displays Port type (FXS, FXO, ANY, quit) :, input <FXO> to terminate calls on remote FXO ports, or <FXS> on remote FXS ports, or <ANY> on any remote ports of IP1000. Then press Enter button.

Note: Please ensure the remote ports are connected to the right types of equipment.

Step 7 At the prompt displays Please input remote port number (or AUTO, quit) :, input <x> to assign a specific port number or input <AUTO> to search an available port automatically. Then press Enter button.

Step 8 At the prompt displays Description :, input the description of this pattern. Then press Enter button. You

will see the prompt shows Dial Plan setup Ok ! Then press Enter button to leave. Step 9 Repeat step 2 to 8 if you would like to edit more entries. If you would like to leave, at step 2 input <quit>.

Move to item 22 to save. Note: The command of <VOIP>, <POTS>, <QUIT>, <FXS>, <FXO>, <ANY> should be in all capital letters or all small letters.

Example 1: FXO with PBX –FXO with PBX Your site: Your IP1000 (FXO) is connected to a PBX extension side and obtains the extension number 111. Remote site: Remote IP1000’s IP address is 192.168.200.100. Remote IP000 (FXO) is connected a PBX extension

side and the remote PBX CO line access code is 0. You assign a code as 1 representing the Remote IP1000.

Create an entry as below.

[No] Type Dest. Pattern Remote IP Port No Description [001] VOIP 1.,………… 192.168.200.100 FXO AUTO Remote IP1000 code 1



From your office, you can dial extension number 111 to reach your IP1000. You will then hear the dial tone. To call extension 222 in the remote office, dial . To call a customer with Tel:12345678 in the remote side, dial .

If you are outside the office, you can dial your company’s phone number then dial extension number 111 to reach your IP1000. You will then hear the dial tone. To call remote extensions or remote customers, follow the above procedures.

Example 2: FXO - FXO Your site: Your IP1000 (FXO) is connected to PSTN and its phone number is 87654321. You are in the US and

your international access code is 011. Remote site: Remote IP1000’s IP address is 192.168.200.200. Remote IP000 (FXO) is connected to PSTN in Taipei

(area code 2) Taiwan (country code: 886). Create an entry as below.

[No] Type Dest. Pattern Remote IP Port No Description [002] VOIP 0118862………. 192.168.200.200 FXO AUTO Taipei customer

From your home, dial the phone number 87654321 to reach your IP1000. You will then hear a dial tone. To call a customer in Taipei (Tel: 12345678), dial to call the customer in Taipei, Taiwan. In the above pattern, because you set the area code 2 of Taipei in the Dest. Pattern so that you won’t be able to make long distance calls from Remote IP1000. If you don’t want to set long distance call restrictions, in the Dest. Pattern, set it as

[No] Type Dest. Pattern Remote IP Port No Description [002] VOIP 011886.………. 192.168.200.200 FXO AUTO Taiwan customer

From your home, dial the phone number 87654321 to reach your IP1000. You will then hear a dial tone. To call a customer in Hsin-chu (Area Code: 3, Tel: 12345678), dial .

Example 3: FXS– FXS Your site: Your IP1000 (FXS) is connected to analog phones. Remote site: Remote IP1000’s IP address is 192.168.200.100. Remote IP000 (FXS) is connected to analog phones

directly. You assign an analog phone as extension 111 connected to FXS port 2. Create an entry as below.

[No] Type Dest. Pattern Remote IP Port No Description [003] VOIP 111 192.168.200.100 FXS 2 Extension 111

Pick up an analog phone connected to your IP1000. You will then hear a dial tone. To call a remote extension connected to Remote IP1000 FXS port 2, dial .

2. Patterns for Local IP1000 to DSG VoIP Devices If you would like to set a DSG VoIP Device such as InterStar or InterPhone as an extension in your organization, you can create a pattern as below.

Step 1 At the prompt displays Select the option to setup:, input <19> to edit Dial Plan. Then press Enter button.

The prompt will display as follows.




Step 2 At the prompt displays Select entry to setup (1-100, quit) :, input the entry number <x..> to edit this entry. Then press Enter button.

Step 3 At the prompt displays Type (VOIP, POTS or quit) :, input <VOIP> to edit the route to a DSG VoIP Device. Then press Enter button.

Step 4 At the prompt displays Destination Pattern (empty to delete it) :, input the extension number <xxxx…> of the remote premise. Then press Enter button.

Step 5 At the prompt displays Remote IP address :, input the IP address <xxx.xxx.xxx.xxx> of the remote DSG VoIP Device. Then press Enter button.

Note: The IP address of the remote DSG VoIP Device must be a static real IP address.

Step 6 At the prompt displays Port type (FXS, FXO, ANY, quit) :, input <ANY> or <FXS> or <FXO> to terminate

calls to the remote DSG VoIP Device. Then press Enter button. Step 7 At the prompt displays Please input remote port number (or AUTO, quit) :, input <AUTO> or a specifc

number <x>. Then press Enter button. Step 8 At the prompt displays Description :, input the description of this pattern. Then press Enter button. You

will see the prompt shows Dial Plan setup Ok ! Then press Enter button to leave. Step 9 Repeat step 2 to 8 if you would like to edit more entries. If you would like to leave, at step 2 input <quit>.

Example 4: FXO with PBX - InterStar Your site: Your IP1000 (FXO) is connected to a PBX extension side and obtains the extension number 111. Remote InterStar: Remote InterStar’s IP address is 192.168.200.100. You would like to assign its extension

number as 333. Create an entry as below.

[No] Type Dest. Pattern Remote IP Port No Description [004] VOIP 333 192.168.200.100 ANY AUTO Extension 333 at InterStar

From your office, you can dial extension number 111 to reach your IP1000. You will then hear the dial tone. To call remote InterStar as extension 333, make sure the remote InterStar is connected to the Internet, then dial

.

If you are outside the office, you can dial your company’s phone number then dial extension number 111 to reach your IP1000. You will then hear the dial tone. To call remote extensions or remote customers, follow the above procedures.

To call a remote InterStar, you can also choose to dial the InterStar’s Device ID Number, instead of creating an entry in the Dial Plan. First make sure your IP1000 is in ITSP Mode, and the remote InterStar is on the Internet. Dial InterStar’s Device ID Number directly. (ex. If the receiver’s InterStar ID is 123456, dial ) to call

3. Patterns from Local IP1000 to Local IP1000

Besides making Internet phone calls, you can also make regular phone calls from CO lines connected to IP1000. This will do a great help for telecommuters or for whom who are outside the office but need to make long distance calls.

Step 1 At the prompt displays Select the option to setup:, input <19> to edit Dial Plan. Then press Enter button.

The prompt will display as follows.


Step 2 At the prompt displays Select entry to setup (1-100, quit) :, input the entry number <x..> to edit the entry.

Then press Enter button. Step 3 At the prompt displays Type (VOIP, POTS or quit) :, input <POTS> to edit the route to PSTN. Then press

Enter button.



Note: POTS means to assign a path directly to your IP1000.

Step 4 At the prompt displays Destination Pattern (empty to delete it) :, input the extension number <xxxx…> or a local phone number <xxxx……..> you would like to call or a digit <x> as a code to get a C. O. line. Then press Enter button.

Step 5 At the prompt displays Port type (FXS, FXO, ANY, quit) :, input <FXS> to terminate calls to an extension or <FXO> to terminate calls to PSTN or <ANY> to select ports automatically. Then press Enter button.

Note: Please ensure the extension is connected to an FXS port and the C. O. line is connected to an FXO port.

Step 6 At the prompt displays Please input remote port number (or AUTO, quit) :, input <x> to assign a specific

port number or input <AUTO> to search an available port automatically. Then press Enter button.

Note: You may edit FXO ports as ANY to get any available outside line. For FXS ports, it is better to assign a specific port to link to the extension directly.

Step 7 At the prompt displays Description :, input the description of this pattern. Then press Enter button. You

will see the prompt shows Dial Plan setup Ok ! Then press Enter button to leave. Step 8 Repeat step 2 to 8 if you would like to edit more entries. If you would like to leave, at step 2 input <quit>. Example 5: Telecommuter – FXO – Toll Calls Your site: Your IP1000 (FXO) is connected to PSTN in LA and one of the CO lines phone number is 87654321. If you would like to allow telecommuters making long distance calls or toll calls via your IP1000 installed in the office, create an entry as below.

[No] Type Dest. Pattern Remote IP Port No Description [005] POTS 11 ANY AUTO Toll calls

Telecommuters can dial 87654321 to reach your IP10000. They will hear the dial tone. They can dial to get an outgoing line from the office and then dial the customer’s phone number to make long distance calls.

4. Patterns for Connecting with a PBX

When you use PBX, an interval will occur between dialing the CO line access code and getting an outside line assigned by the PBX. If your IP1000 or Remote IP1000 is connected to a PBX, you might need to send a pulse signal to generate a pause so as to provide the interval. You can assign a comma sign (,) in the Dest. Pattern when you create an entry of Dial Plan. The comma creates a one-second pause. Notice that when you connect IP1000 to a PBX, if your IP1000 provides FXO interface, connect it to the PBX extension side. Each port will then be assigned an extension number. If your IP1000 provides FXS interface, connect it to PBX trunk side.

Example 6: This entry is to setup a pattern to connect Local IP1000 to Remote PSTN. Both sides of IP1000 are FXO type connected to a PBX. One port of Local IP1000 is assigned the extension number as 111. Your Remote IP1000 has been assigned a code as 8. The CO line access code for Remote PBX is 0. The remote IP1000 IP address is 192.168.001.300. If you are in the US and would like to call a customer (tel: 12345678) in Taipei (area code: 2), Taiwan (country code: 886), create an entry as below.

[No] Type Dest. Pattern Remote IP Port No Description [006] VOIP 8.,………. 192.168.001.300 FXO AUTO Taipei customer Select entry to setup (1-100, quit) :

Dialing Procedure: 1. From your office, dial 111 to get connected to Local IP1000.



2. Dial to call the customer in Taipei, Taiwan. The digit helps you connect to the Remote IP1000. The digit helps the Remote IP1000 dial 0 and make a pause as the setting of “,” so as to get a outgoing line.

Note: If your PBX system requires a longer pause to get a CO line after you dial the access code, you may enter more comma signs (,,,) to match the PBX parameter.

Note: Do not enter the CO line access code for the Remote PBX in the Dest. Pattern because it might be misunderstood as a code for Remote IP1000.

DHCP Function (Required for DHCP Environment)

IP1000 supports DHCP (Dynamic Host Configuration Protocol), a protocol for assigning dynamic IP addresses to devices on a network. Because a device can be assigned a different IP address every time it connects to the network, a new device can be added to a network without the hassle of manually assigning it a unique IP address.

Step 1 If your network supports DHCP, at the prompt displays Select the option to setup:, input <5> to edit

DHCP function. Then press Enter button. Step 2 After the prompt displays (5)DHCP:, input <1> to enable or <0> to disable DHCP function. Then press

Enter button. Step 3 After the prompt displays Setup Ok, press enter to continue ..., press Enter button to leave.

Note: After you enable the DHCP function, IP1000 will reboot automatically. The dynamic IP address you have assigned must be a real IP address. Please contact your MIS personnel to know what your new IP address is for further Telnet configurations.

Note: Once you enable the DHCP function, you can skip the Basic Setup items.

Note: If you assign a static real IP Address for your IP1000, please set the default to “Off” for this item.

Prompt example: If your network supports DHCP, you may enable this function.

Select the option to setup : 5 (You can type quit to exit !) (5)DHCP (0:Off 1:On) : 1 Setup Ok, press enter to continue ...

DNS Address (Optional)

DNS (Domain Name Service) is an Internet service that translates domain names into IP addresses. If one DNS server doesn't know how to translate a particular domain name, it asks another one, and so on, until the correct IP address is returned.

Step 1 At the prompt displays Select the option to setup:, input <4> to edit DNS Address. Then press Enter

button. Step 2 After the prompt displays (4) DNS Address:, input the DNS Address information <xxx.xxx.xxx.xxx>.

Then press Enter button. Step 3 After the prompt displays Setup Ok, press enter to continue ..., press Enter button to leave.

Note: IP1000 has a preset DNS address as 168.095.1.1. Unless your ISP requires a specific DNS Address, you may keep the default setting.



Note: The DNS address you entered should be in 12 digits format as xxx.xxx.xxx.xxx.

Prompt example: If your ISP requires its DNS to be 168.6.1.1, you may edit this item as below.

Select the option to setup : 4 (You can type quit to exit !) (4)DNS : 168.006.001.001 Setup Ok, press enter to continue ...

Authentication Setup

This sector provides the necessary password setup for the configuration and access of IP1000. In order to prevent the potentially unwanted disclosure of your password, the alphabet or digits you entered will be encrypted as star signs “****” at the renewal prompt.

Password for FXO

The FXO interface provides connection to PSTN or a PBX extension-side. After you setup a password for FXO, remote access from PSTN to IP1000 will be required to input the password.

Step 1 At the prompt displays Select the option to setup:, input <13> to edit Password for FXO. Then press Enter

button. Step 2 After the prompt displays (13) Password for FXO:, input the password <xx...>. Then press Enter button. Step 3 After the prompt displays Setup Ok, press enter to continue ..., press Enter button to leave.

Note: The maximum length of the password is 10 digits. If you leave it as blank, everyone can remote access to IP1000 from PSTN without a password.

Prompt example: If you would like to set a password for users accessing to FXO ports as 1234567890, input it as follows.

Select the option to setup :13 (You can type quit to exit !) (13)Password for FXO (no password required if empty) :1234567890 Setup Ok, press enter to continue ...

Password for FXS

The FXS interface provides connection to internal telephony equipment such as extension analog phone, modem and a conventional PBX trunk-side. After you setup a password for FXS, access to IP1000 from the premise will be required to input the password.

Step 1 At the prompt displays Select the option to setup:, input <14> to edit Password for FXS. Then press Enter

button. Step 2 After the prompt displays (14) Password of FXS:, input the password <xx...>. Then press Enter button. Step 3 After the prompt displays Setup Ok, press enter to continue ..., press Enter button to leave.

Note: The maximum length of the password is 10 digits. If you leave it as blank, everyone in the premise can access to IP1000 without a password.

Prompt example: If you would like to set a password for accessing to FXS ports as 1234567890, input it as follows.

Select the option to setup : 14



(You can type quit to exit !) (14)Password for FXS (no password required if empty) : 1234567890 Setup Ok, press enter to continue ...

Telnet Password

This item allows you to limit the access from Telnet program to configure and modify the setting of your IP1000.

Step 1 At the prompt displays Select the option to setup:, input <18> to edit Telnet Password. Then press Enter button.

Step 2 After the prompt displays (18) Telnet Password:, input the password <xx…>. Then press Enter button. Step 3 After the prompt displays Setup Ok, press enter to continue ..., press Enter button to leave.

Note: The default setting of Telnet password is 0000. The maximum length of the password is 10 alphabets or digits. If you leave it as blank, everyone can configure IP1000 without a password.

Prompt example: If you would like to set a Telnet password of configuring IP1000 as 1234567890, input it as follows.

Select the option to setup : 18 (You can type quit to exit !) (18)Telnet Password :1234567890 Setup Ok, press enter to continue ...

Rings to Answer

This item allows you to adjust the ring sequence of IP1000 to answer an incoming phone call.

Step 1 At the prompt displays Select the option to setup:, input <15> to edit Rings to Answer. Then press Enter button.

Step 2 After the prompt displays (15) Rings to Answer:, input the times of rings <x> from the range 1 to 20 for your IP1000 to answer a phone call. Then press Enter button.


Prompt example: If you would like to set IP1000 to pick up the incoming phone call at the 2 rings, input it as follows.

Select the option to setup : 15 (You can type quit to exit !) (15)Rings to Answer : 2 Setup Ok, press enter to continue ...

Connected Type

This item allows you to adjust the sequence of ports to answer incoming phone calls. “Auto” means ports will pick up calls always starting from port 1; if port 1 is busy, port 2 will then pick up the call. “Cyclic” means if the last phone call is picked up by port 1, the next phone call will be picked up by port 2 and so on. “Forbidden” means all ports can not route incoming phone calls.

Step 1 At the prompt displays Select the option to setup:, input <16> to edit Connected Type. Then press Enter

button. Step 2 The prompt will display types of 0: All Auto, 1:All Cyclic, 2: FXO Auto, 3: FXO Cyclic, 4: FXS Auto, 5:

FXS Cyclic, 6: Forbidden for you to select. At the end of the prompt input the type <x> from 0 to 6 for your IP1000 to answer a phone call. Then press Enter button.




Prompt example: If you would like to set IP1000 to always pick up phone calls starting from port number 1, input it as follows.

Select the option to setup : 16 (You can type quit to exit !) (16)Connected Type (0-6) : 0:All Auto 1:All Cyclic 2:FXO Auto 3:FXO Cyclic 4:FXS Auto 5:FXS Cyclic 6:Forbidden : 0 Setup Ok, press enter to continue ...

Running Mode

This item allows you to adjust the operation mode of IP1000 to ITSP or VPN mode. In ITSP Mode, with a valid ITSP Account or Device ID Account, you can make phone calls to any regular phone user; meanwhile you can also make phone calls to a remote IP1000 as patterns set in the Dial Plan. In ITSP Mode, IP1000 will register to DSG Center and the LED of ID will be turned on. If there is any interruption of registration, IP1000 will try to register again every 10 minutes and the LED of ID will be blinking every 10 minutes until it is registered to DSG Center successfully.

In VPN Mode, you can make peer-to-peer phone calls to a remote IP1000 as patterns set in the Dial Plan. In VPN Mode, the LED of ID will be kept at off. In this mode, if you try to make phone calls to any regular phone users not via a Remote IP1000, you will hear double busy tone. Step 1 At the prompt displays Select the option to setup:, input <17> to edit Running Mode. Then press Enter

button. Step 2 At the prompt displays (17)Running Mode (0:ITSP 1:VPN) : , input <0> or <1>. Then press Enter button. Step 3 After the prompt displays Setup Ok, press enter to continue ..., press Enter button to leave.

Prompt example: If you would like to operate IP1000 under ITSP mode, input it as follows.

Select the option to setup : 17 (You can type quit to exit !) (17)Running Mode (0:ITSP, 1:VPN) : 0 Setup Ok, press enter to continue ...

Port Configuration

This item allows you to enable, disable and monitor ports.

Step 1 At the prompt displays Select the option to setup:, input <20> to edit Port Configuration. Then press Enter button.

Step 2 The prompt will display the current setting of type, activity and status of all ports. At the prompt displays Select entry to setup (1-8, quit) : , input the port number <x> you would like to edit. Then press Enter button.

Step 3 At the prompt displays Port state (1:Enable 0:Disable) :, input <1> or <0> to enable or disable the specific port. Then press Enter button.

Step 4 The prompt will show the updated status of the specific port and the setting of all ports. Step 5 If you would like to edit more ports, repeat step 2 to 3. Step 6 If you would like to leave, at the prompt displays Select entry to setup (1-8, quit) :, input <quit> and press

Enter button to leave. After the prompt displays Press enter to exit to main .. , press Enter button to leave.



Prompt example: If your port 1 is out of order, you have to disable it so that phone calls won’t be stuck at port 1. You can disable port 1 as follows.

Select the option to setup : 20 [No] Type Activity Status Duration ---- -------- ---------- ---------- ------------ [01] FXO Enable Idle [02] FXO Enable Idle [03] FXO Enable Idle [04] FXO Enable Idle [05] FXO Enable Idle [06] FXO Enable Idle [07] FXO Enable Idle [08] FXO Enable Idle Select entry to setup (1-8, quit) : 1 Setup Port entry[1] : Port state (1:Enable 0:Disable) : 0 Port 1 disabled ! [No] Type Activity Status Duration ---- -------- ---------- ---------- ------------ [01] FXO Disabled Idle [02] FXO Enable Idle [03] FXO Enable Idle [04] FXO Enable Idle [05] FXO Enable Idle [06] FXO Enable Idle [07] FXO Enable Idle [08] FXO Enable Idle Select entry to setup (1-8, quit) : quit Exit Port Configuration ! Press enter to exit to main ...

Device ID (Non-editable)

Every DSG VoIP Device has its unique 6-digit Device ID Number. You may find your Device ID Number at configuration item 0 or at the back of IP1000. You can talk to the other DSG VoIP Devices (e.g. IP1000, IPStar, InterStar, InterPhone) by simply dialing the receiver’s Device ID Number with a prefix “ ” and a suffix “ ” button if they are online. This is a non-editable function. If you would like to call someone not equipped any VoIP device, you will have to subscribe DSG Internet Telephony Service. You will be given calling points stored in a 10-digit ITSP Account or associated with your 6-digit Device ID Number. With a valid account, you can make Internet phone calls to any regular telephone within available service areas. You can find the status of your calling points stored in Device ID Number from Setting Item (0) Device ID.

Followed by your Device ID Number, you will also find the balance of calling points stored in your Device ID Number.

(0)Device ID : 123456 Balance xxxx

If the calling points stored in your Device ID Number are expired, it will display as Expired. The effective period of calling points is 9-month from the initial use. Calling points expire at the end of the effective period.

(0)Device ID : 123456 Expired



Note: The default account to store calling points is the Device ID Number preset in DSG VoIP products. You may ask your distributor to credit the default account so you can use it instantly. You may also send a mail to [email protected] for more information.

Voice Configuration

This sector consists settings for you to maximize the voice performance and signaling control of IP1000.

Play Volume

This item allows you to adjust the level of receiving volume. The larger number of level provides louder voice for you.

Step 1 At the prompt displays Select the option to setup:, input <6> to adjust the volume you hear from callers.

Then press Enter button. Step 2 After the prompt displays (6) Play Volume:, input the level of volume <x> from the range 1 to 9. Then

press Enter button. The default setting is 5. Step 3 After the prompt displays Setup Ok, press enter to continue ..., press Enter button to leave.

Prompt example: If you would like to adjust the play volume to 4, edit it as below.

Select the option to setup : 6 (You can type quit to exit !) (5)Volume : 4 Setup Ok, press enter to continue ...

Record Volume This item allows you to adjust the level of your transmitting volume. The larger number of level provides louder voice for your receiver.

Step 1 At the prompt displays Select the option to setup:, input <7> to adjust the volume of recording your voice.

Then press Enter button. Step 2 After the prompt displays (7) Record Volume:, input the level of volume <x> from the range 1 to 9. Then

press Enter button. The default setting is 5. Step 3 After the prompt displays Setup Ok, press enter to continue ..., press Enter button to leave.

Prompt example: If you would like to adjust your voice volume to 4, edit it as below.

Select the option to setup : 7 (You can type quit to exit !) (7)Record Volume: 4 Setup Ok, press enter to continue ...

Echo Supression

This item allows you to select the compression rates of echo. With the higher rate, you can reduce the happening of echo.

Step 1 At the prompt displays Select the option to setup:, input <8> to adjust Echo Suppression. Then press

Enter button. Step 2 After the prompt displays (8) Echo Suppression:, input the level from the range 1 to 8. Then press Enter

button. The default setting is 2. Step 3 After the prompt displays Setup Ok, press enter to continue ..., press Enter button to leave.



Prompt example: If you would like to adjust your echo suppression rate to be “3”, edit it as below.

Select the option to setup : 8 (You can type quit to exit !) (8)Echo Supression : 3 Setup Ok, press enter to continue ...

Hang-up Timeout and VAD Setup

This section covers the hang up issues associated with various regional POTS and PBX systems interoperating with IP1000. By tuning the additional 6 parameters on Item 24, users can allow IP1000 to detect the busy tone and silence more accurately for efficiently disconnecting phone calls and saving bandwidth consumptions. The busy tone signal is an indication of the end of a conversation or unavailability of the remote party. Set Parameters 1-4 to define the busy tone so that IP1000 can hang-up the call and/or release the CO line in time. Silence is also an indication of the end of a conversation or a result after a call been placed by accident. Set Parameter 5 to define the duration of silence for hang-up. Silence, as an interval during a conversation, is transmitted over the network like other voice packet. IP1000 provides Voice Activity Detection (VAD) to send silence indicator packet instead of full packet to reduce the traffic. On Parameter 6 set the level of volume as the silence. Step 1: At the prompt displays Select the option to setup: , input <24> and press ENTER to edit. The prompt will

show the following 5 parameters and their default settings.

Select entry to setup (1-6, quit) : 24 1) Busy tone cycles to hangup (2-9) : 4 2) Minimum busy tone length (100-1200 ms) : 200 3) Maximum busy tone length (100-1200 ms) : 600 4) Busy tone length tolerance (20-400 ms) : 80 5) Maximum silence to hangup (10-120 sec) : 30 6) Voice Activity Detection Level (0-8) : 3

Step 2: At the prompt Select entry to setup (1-6, quit): , input <1> and press ENTER to edit 1)Busy tone cycles to

hangup. Based on your phone system’s setting, select the number of busy tone rings from 2 to 9 for IP1000 to disconnect the line after detecting the busy tone. Press ENTER to save.

The default setting is “4 “. That means after detecting continuous 4 rings of effective busy tone, IP1000

will deem that the conversation comes to an end and will disconnect the line. Select entry to setup (1-6, quit): 1 1) Busy tone cycles to hangup (2-9): 4

Step 3: At the prompt Select entry to setup (1-6, quit): , input <2>/<3> and press ENTER to edit 2) Minimum

busy tone length / 3) Maximum busy tone length. Based on the phone system’s setting, select a range from 100 to 1200 ms to define the minimum and maximum length of a busy tone. Press ENTER to save.

The default setting is “200”ms to “600” ms. It means after detecting a tone between 200 ms to 600 ms,

IP1000 will deem it an effective busy tone in the circumstance. Select entry to setup (1-6, quit): 2 2) Minimum busy tone length (100-1200 ms): 200 Select entry to setup (1-6, quit): 3 3) Maximum busy tone length (100-1200 ms): 600



If IP1000 detects a tone within range between the minimum and maximum length, it will deem that tone a busy tone.

Note: In generally, the cadence of the standard busy tone is 500 ms and it is 200 ms for the fast busy tone. Please refer to your local POTS or PBX system to decide what kind of cadence you should select.

Step 4: At the prompt Select entry to setup (1-6, quit): , input <4> and press ENTER to edit 4)Busy tone length

tolerance. Select a length from 20 to 400 ms as a tolerance to define the successive busy tones comparing to the 1st detected busy tone. Press ENTER to save.

The default setting is “80”. This means after detecting the 1st busy tone, if the cadence of the successive

tones are in the tolerance within 80 ms from the 1st effective busy tone, those tones are deemed effective busy tones.

Select entry to setup (1-6, quit): 4 4) Busy tone length tolerance (20-400 ms): 80

Step 5: At the prompt Select entry to setup (1-6, quit): , input <5> and press ENTER to edit 5)Maximum silence to

hangup. Select a length from 10 to 120 seconds for IP1000 to disconnect the line after detecting the continuous silence. Press ENTER to save.

The default setting is 30 sec. It means after detecting the silence carried on for 30 seconds, IP1000 will

deem that the conversation comes to an end and will disconnect the line.

Select entry to setup (1-6, quit): 5 5) Maximum silence to hangup (10-120 sec): 30

Step 6: At the prompt Select entry to setup (1-6, quit): , input <6> and press ENTER to edit 6)Voice Activity Detection Level. Select a level from 0 to 8 for IP1000 not to deliver silence but only audible speech. Press ENTER to save.

The default setting is 3. It means after detecting the voice level below 3, it is deemed as silence and IP1000

will send silence indicator instead of full packet to reduce the traffic over your network.

Select entry to setup (1-6, quit): 6 6) Voice Activity Detection Level (0-8) : 3

Note: If you set the VAD level to be 0, any sound including silence will be transmitted. At this moment, no defined silence will occur and been detected. It will result Parameter 5 been disabled.

Step 7: At the prompt Select entry to setup (1-6, quit): , input <quit> and press ENTER to leave Busy Tone Setup.

Press ENTER again to exit to main. Select Item 22 to save and exit. Upgrade Software On-line

This function allows you to download the latest software version through the Internet to your IP1000. Before you download the latest software version, be sure your Running Mode (at item 17) is set at ITSP Mode so that you can connect to DSG center.

Step 1 At the prompt displays Select the option to setup:, input <21> to download the latest software version. Step 2 After the prompt displays (21) Do you really want to upgrade software (0: No 1: Yes):, input <1> to

upgrade your IP1000. Then press Enter button. Step 3 After the prompt displays Upgrade may take 20 seconds to several minutes, please wait.., IP1000 will

connect to DSG Center and download the latest software version automatically. The download progress is done after the prompt displays Press enter key to reset system…. Press Enter button to leave. IP1000 will reboot automatically.



Prompt example: Select the option to setup : 21 (21) Do you really want to upgrade software (0: No 1: Yes)?: 1 Upgrade may take 20 seconds to several minutes, please wait… ……Done! Press enter key to reset system...

Exit Configuration

After you complete the setting of your IP1000, you can exit with or without saving the new setting.

Step At the prompt displays Select the option to setup:, input <22> to save all the settings or input <23> to exit without save. Then press Enter button. You will be disconnected and exit.

Restoring to Default Settings

If there is any system error or you forget your IP1000’s IP address or Telnet password, you may reset IP1000 back to the factory default.

Step 1 Unplug the power cord. Step 2 Press the reset button at the back of IP1000 until you plug in the power cord and see the LED of PWR and

ID start flashing for 2 seconds. Then you can release the reset button. Step 3 You can start to configure IP1000 by the default setting as follows. The other items not mentioned below

will not be reset to the factory default. Factory default: IP Address: 192.168.001.200 Gateway IP: 192.168.001.254 Subnet Mask: 255.255.255.000 DHCP: Off Telnet password: 0000 Running Mode: VPN

Note: Please use ESD-preventive tool such as a pen points to press the reset button. Maintain safety with electricity when you unplug and plug the power cord.

Making Internet Phone Calls


CHAPTER 4

Making Internet Phone Calls If you have finished the configuration in Chapter 3, then you are set to go with your newly programmed IP1000. IP1000 supports both FXO and FXS telephone interface. It is more than a reliable and affordable long distance saving phone system. IP1000, the high performance embedded VoIP gateway, is the ideal telephony mate for small to medium size enterprises.



Make Sure You Are Online

Before you make an Internet call, you have to connect to the Internet successfully. First make sure the LED of LINK is on; it means your IP1000 is connected to your LAN successfully. In VPN Mode, if the LED of ID is off, it means your IP1000 is not registered to DSG Center and users can make peer-to-peer phone calls, e.g. from one IP1000 to the remote IP1000 and remote PSTN. In ITSP Mode, if the LED of ID is on, it means your IP1000 is registered to DSG Center and users can make phone calls to the remote IP1000, other DSG VoIP devices such as IPStar, InterStar and InterPhone, and worldwide regular telephone users. For communication between two sites, please also make sure your Remote IP1000 has input your IP1000 IP address into its entries of Dial Plan. When you initiate calls to remote party by using Dial Plan, you need to dial a prefix and a suffix sign. However in VPN Mode, you can skip the prefix sign.

In VPN Mode

As a multi-port VoIP gateway, IP1000 constructs a point-to-point communication structure in a Private Network or a Virtual Private Network and functions perfectly in any TCP/IP environment. In the scenario as follows, both end office should deploy an IP1000. If you wish to a party not equipped with IP1000 or cannot be redirected by Remote IP1000, you need to switch to ITSP Mode.

Figure 6: Office Types Scenario 1: Office Type C to Office Type C

Local Office Type C: Your IP1000 (FXO) is connected to a PBX extension side and obtains the extension number 111.

Remote Office Type C: Remote IP1000’s IP address is 192.168.200.100. Remote IP000 (FXO) is connected a PBX extension side and the remote PBX CO line access code is 0. You assign a code as 1 representing the Remote IP1000.

In your dial plan you’ve created an entry as below.

[No] Type Dest. Pattern Remote IP Port No Description [001] VOIP 1.,………… 192.168.200.100 FXO AUTO Remote IP1000 code 1

From Your Office to Remote Office

Step 1 From your office, dial extension number 111 to reach your IP1000. You will then hear the dial tone. Step 2 To call extension 222 in the remote office, dial .

From Your Office to Remote PSTN

Step 1 From your office, dial extension number 111 to reach your IP1000. You will then hear the dial tone. Step 2 To call a customer Tel:12345678 in the remote side , dial .



From Home to Remote Office

Step 1 If you are outside the office, you can dial your company’s phone number then dial extension number 111 to reach your IP1000. You will then hear the dial tone.

Step 2 To call extension 222 in the remote office, dial .

From Home to Remote PSTN Step 1 From your home or outside the office, you can dial your company’s phone number then dial

extension number 111 to reach your IP1000. You will then hear the dial tone. Step 2 To call a customer Tel:12345678 in the remote side , dial .

Scenario 2: Office Type A to Office Type A

Local Office Type A: Your IP1000 (FXO) is connected to PSTN and its phone number is 87654321. You are in the US and your international access code is 011.

Remote Office Type A: Remote IP1000’s IP address is 192.168.200.200. Remote IP000 (FXO) is connected to PSTN in Taipei (area code 2) Taiwan (country code: 886).


[No] Type Dest. Pattern Remote IP Port No Description [002] VOIP 011886.………. 192.168.200.200 FXO AUTO Taiwan customer

From Home to Remote PSTN

Step 1 From your home, dial the phone number 87654321 to reach your IP1000. You will then hear a dial tone.

Step 2 To call a customer in Taipei (Tel: 12345678), dial to call the customer in Taipei, Taiwan.

Scenario 3: Office Type B to Office Type B

Local Office Type B: Your IP1000 (FXS) is connected to analog phones. Remote Office Type B: Remote IP1000’s IP address is 192.168.200.100. Remote IP000 (FXS) is connected to analog

phones directly. You assign an analog phone as extension 111 connected to FXS port 2. In your dial plan you’ve created an entry as below.

[No] Type Dest. Pattern Remote IP Port No Description [003] VOIP 111 192.168.200.100 FXS 2 Extension 111

Step 1 Pick up an analog phone connected to your IP1000. You will then hear a dial tone. Step 2 To call a remote extension connected to Remote IP1000 FXS port 2, dial .

Scenario 4: Office Type B to Office Type D Local Office Type B: Your IP1000 (FXS) is connected to analog phones. Remote Office Type D: Remote IP1000’s IP address is 192.168.200.100. Remote IP000 (FXS) is connected to a PBX

trunks side. You assign a code representing remote IP1000 as 33. In your dial plan you’ve created an entry as below.

[No] Type Dest. Pattern Remote IP Port No Description [004] VOIP 33 192.168.200.100 FXS AUTO Remote PBX

Step 1 Pick up an analog phone connected to your IP1000. You will then hear a dial tone. Step 2 Dial to call the remote IP1000. You will then hear the IVR produced by the remote PBX. Step 3 Dial the extension number you would like to reach.

Note: Be sure your telephone is connected to a FXS port of Local IP1000 and the remote PBX trunk-side is connected to one FXS port of Remote IP1000.



Scenario 5: Office Type C to DSG VoIP Devices

Local Office Type C: Your IP1000 (FXO) is connected to a PBX extension side and obtains the extension number 111.

Remote InterStar: Remote InterStar’s IP address is 192.168.200.100. You would like to assign its extension number as 333.


[No] Type Dest. Pattern Remote IP Port No Description [005] VOIP 333 192.168.200.100 ANY AUTO Extension 333 at InterStar

Step 1 From your office, you can dial extension number 111 to reach your IP1000. You will then hear the dial tone. Step 2 To call remote InterStar as extension 333, make sure the remote InterStar is connected to the Internet, then

dial . In ITSP Mode

If only your site is equipped IP1000, you can still enjoy the benefit of Internet phone calls brought to you by DSG Technology. Supported by DSG Global Internet Telephony Network, you can call any DSG VoIP Devices users. Simply dial the 6-digit Device ID of IPStar, InterStar or InterPhone with a prefix “ ” sign and a suffix “ ” sign when the devices are online.

Moreover, users of IP1000 can enjoy ultra low rates to make phone calls to regular phone users anywhere anytime. In this case you need to subscribe calling points stored directly into your 6-digit Device ID Account or into a 10-digit ITSP Account. Please check http://www.dsgtechnology.com or send a mail to [email protected] for further information.

Scenario 1-4: Local IP1000 to Remote IP1000

In the event both of you and the remote party have deployed an IP1000, you can make phone calls as described in Scenario 1 to 4 as in VPN Mode.

Scenario 5: Office Type C to DSG VoIP Devices Local Office Type C: Your IP1000 (FXO) is connected to a PBX extension side and obtains the extension

number 111. Remote DSG VoIP Device: In ITSP Mode, you don’t have to create any entry in your Dial Plan. You can

simply dial receiver’s VoIP Device (such as IPStar, InterStar or InterPhone) to make phone calls. Please make sure the remote VoIP devices are connected to the Internet successfully before you make phone calls. If the remote party is equipped an InterStar and its Device ID Number is 123456.

Step 1 From your office, you can dial extension number 111 to reach your IP1000. You will then hear the dial tone. Step 2 Dial the receiver’s InterStar Device ID Number .

Scenario 6: Office Type C to Regular Phone Users

In this mode, if you would like to call a receiver not equipped with any DSG VoIP products, you will need to subscribe DSG Internet Telephony Network Service. With an active account, you can call the regular phone users within the service area. Local Office Type C: Your IP1000 (FXO) is connected to a PBX extension side and obtains the extension

number 111. You are in the US and the International Access Code is 011. Remote Party: The receiver does not equip any DSG VoIP Device. The phone number is 81 (country

code), 3 (area code), 5551234 (phone number). Step 1 From your office, you can dial extension number 111 to reach your IP1000. You will then hear the dial tone. Step 2 Dial the receiver’s phone number directly and press a suffix “ ” sign to end. I.e. dial

to call.



Note: Please make sure you have valid calling points stored in your Device ID Account or ITSP Account. If you don’t have sufficient calling points or you are in VPN Mode, after you dial the phone number, you will hear a double busy tone. It is an alert that you are running out of calling points.

Scenario 7: DSG VoIP Devices to Local IP1000

Users of DSG VoIP products can dial the 6-digit ID Number of Local IP1000 and get connected, then follow the Dial Plan to call a Remote IP1000 or Remote PSTN. The Local IP1000 will check the IP address of remote access device. If the remote access device is under the same subnet mask as assigned to Local IP1000, then Local IP1000 will allow that device to use the resource of Local IP1000.

Dial Local IP1000’s Device ID Number

Step 1 Pick up an online DSG VoIP Device and dial “ ” sign + “receiver’s 6-digit Device ID” + “ ” sign to call. (e.g. If the Local IP1000 ID Number is 123456, dial to call.)

Step 2 Follow the Dial Plan, dial the extension number or remote extension number or remote PSTN number with a prefix and a suffix “ ” sign.

Dial Receiver’s IP Address

Step 1 Pick up an online DSG VoIP Device and dial the IP address assigning to the Local IP1000 and separated by “ ” sign and a suffix “ ” sign to call (e.g. If the Local IP1000 IP address is 192.168.001.001, dial

to call). Step 2 Follow the Dial Plan, dial the extension number or remote extension number or remote PSTN number

with a prefix and a suffix “ ” sign. In DHCP Environment

After you turn on the DHCP function, because your IP1000 cannot get a static IP address, this will bring some connection limitation by searching via the IP address.

Connection Type ITSP Mode ITSP Mode with DHCP enable VPN Mode VPN Mode with

DHCP enable Local IP1000-to-Remote IP1000 (search by Dial Plan) √ √ √ √

Remote 1000-to-Local IP1000 (search by Dial Plan) √ X √ X

IP1000-to-DSG VoIP Device (search by Device ID Number) √ √ X X

IP1000-to-Regular Phone (search via DSG VoIP Network) √ √ X X

Examples of Dialing

In the figure as below, there is one IP1000 installed in your office located in USA and another one in Taiwan branch office. In USA, there is Customer B and a Telecommuter. In Taiwan, there is Customer A. In Germany, there is Customer C whose InterPhone is connecting to the Internet. Meanwhile, there is Customer D in Japan.



Figure 7: Dialing Example Dial sign + Dest. Pattern as set in Dial Plan + sign (ITSP and VPN Mode)

In either VPN or ITSP Mode, to call the receiver via a Remote IP1000, simply dial the numbers you input on Dest. Pattern in Dial Plan with a prefix sign and a suffix sign.

[No] Type Dest. Pattern Remote IP Port No Description [001] VOIP 221 192.168.002.002 FXS 1 Extension 221 [002] VOIP 011886…….. 192.168.002.002 FXO 8 Taiwan customer [003] POTS 112 FXS 2 Extension 112 [004] POTS 0 FXO 8 US customer [005] VOIP 88 192.168.006.006 ANY AUTO Customer C From Your Office Extension 111: ．Dial , you will be connected to Remote Extension 221 from remote port 1. ．Dial , you will be connected to Customer A from remote port 8. ．Dial , you will be connected to Local Extension 112 from local port 2. ．Dial , you will get an outside line connecting to local port 8. ．Dial , you will be connected to Customer C using InterPhone.

Tip: For remote FXO ports setting, input the port number as ANY so that the remote IP1000 could search any available FXO ports instead of a single port. For remote FXS ports setting, assign a dedicated port number so that calls can be connected to the specific telephony equipment.

Tip: To call Remote PSTN, input the number of dot signs equal to or longer than a receiver’s phone number because the Remote IP1000 cannot dial the phone number longer than the number of dot signs.



From Telecommuter in US: ．Dial to connect to Local IP1000. Enter the FXO password, if any. And dial , you will be

connected to Remote Extension 221 from remote port 1. ．Dial to connect to Local IP1000. Enter the FXO password, if any. And dial

, you will be connected to Customer A from remote port 8. ．Dial to connect to Local IP1000. Enter the FXO password, if any. And dial , you will be

connected to Local Extension 112 from local port 1. ．Dial to connect to Local IP1000. Enter the FXO password, if any. And dial , you will be

connected to Customer C using InterPhone. Dial sign + Device ID + sign (ITSP Mode)

Every DSG VoIP device owns a unique 6-digit device ID number. If you would like to call the other DSG VoIP device user, simply dial the receiver ID number with a prefix sign and a suffix sign which is online.

From Your Office to Customer C in Germany: ．If Customer C’s InterPhone ID Number is 123456 and it is online, dial to call.

Dial Phone Number + sign (ITSP Mode)

With a valid Device ID Account or ITSP Account, simply dial the phone number as you usually do via IDD and end with a sign. In this case, the party you wish to call does not need to equip any DSG VoIP device.

From Your Office to Customer D in Japan: ．If Customer D is in Japan and his phone number is 81-3-5551234, dial to call.

Note: In ITSP Mode to make calls directly to any regular phone user or to DSG VoIP device users, you have to subscribe the services provided by DSG Internet Telephony Network. You will be given calling points stored in a 10-digit ITSP Account or come with 6-digit Device ID Number. Please contact your distributor or visit our website http://www.dsgtechnology.com or send a mail to [email protected] for further information regarding purchasing calling points.

Troubleshooting the IP1000

IP1000 Operation Manual - Appendix A

Appendix A: Troubleshooting the IP1000

Problems of Configuration

How do I know my configuration is successful?

After you complete the configuration, in VPN Mode, you will see the LED of PWR is flashing; ID is off; LINK is on. In ITSP Mode, the LED of PWR is flashing; ID is on; LINK is on. Do I need a real IP address to configure my IP1000?

You need to assign a real IP address to your IP1000. Moreover, no other device on the LAN can share this IP address. If my ISP assigns a dynamic real IP to me, what I should do?

Some broadband operators assign dynamic IP addresses to subscribers. IP1000 supports DHCP function. Make sure the dynamic IP is real a IP. Go to DHCP setup item and enable this function. If there is a DHCP on the LAN, what I should do?

IP1000 supports DHCP function. If there is a DHCP server on your network environment, simply go to DHCP setup item and enable this function. What kind of network interface can I equip my IP1000 with?

IP1000 provides value added voice communications for broadband or wideband users. It supports Ethernet interface from Leased Line, xDSL and Cable Modem. If there is a firewall on my LAN, will it block my voice?

If there is a firewall on your LAN, it blocks the voice packets. At this moment, the remote party can hear your voice but the remote party’s voice will be blocked by the firewall. Please advise your MIS person to open UDP 1101 port and TCP 1100 port so that the voice data can pass through. If I have a PBX in my office, can I share the IP1000 so that everyone can use it?

IP1000 is designed for every size enterprises. You can connect the FXS interface to the trunk-side of a PBX. This application can be deployed in a customer service center that receives lots of phone calls. You can also connect the FXO interface to the extension side of a PBX. This application can be deployed in a voice portal site that receives lots of phone calls from PSTN and route them to the Internet.

Problems of Making Internet Phone Calls

How do I call the other DSG VoIP product such as IPStar, InterStar or InterPhone? Every DSG VoIP product has its unique 6-digit Device ID Number (xxxxxx) shown at the bottom. Make sure your IP1000 is in ITSP Mode and the receiver’s device is online, then dial xxxxxx to call. If the receiver is not equipped with any VoIP product, can I still use my IP1000 to make phone calls?

DSG has established a global Internet Telephony Network which routes Internet phone calls to and from any regular PSTN telephone. After you apply the services from DSG ITSP distributors, you will be given calling points. With valid calling points in your IP1000, you can make Internet phone calls to any regular telephony users. Where can I purchase calling points?

Please refer to resellers in your area or send a mail to [email protected] for more information. The calling points can be stored directly into your 6-digit Device ID Number or to a 10-digit ITSP Account. Why I cannot make an Internet phone call to a regular telephone?

Make sure you have valid calling points in your Device ID Account or ITSP Account and your IP1000 is in ITSP Mode. I have calling points in my IP1000, why I still cannot make Device-to-Phone calls?

Check the following setup items are correct: Long Distance Code, International Access Code, Country Code and ITSP Account.

Troubleshooting the IP1000

IP1000 Operation Manual - Appendix A

Why does it take so long to connect to the remote party?

The Internet quality directly affects the quality and connection speed of Internet phone calls. Check your Internet condition. Your DNS setting also affects your time of finding servers and remote parties. Why the call cannot be disconnected after I hang up the handset?

The reason might be that the busy tone parameter of IP1000 is different from the one of your telephony company or your PBX system. As a result your IP1000 is not able to detect the busy tone signal and disconnect the line. You can adjust the parameters on Setting Item 24 Busy Tone Setup to match the requirement of your Telephone Company or PBX system. Why I cannot get a CO line from my PBX when using the Dial Plan?

The reason might be that your PBX system requires a longer pause after dialing the CO line access code. In this situation, when you create the Dial Plan related to accessing a CO line through PBX, you can set more comma “,” each representing a one-second pause.

Specifications

IP1000 Operation Manual - Appendix B

Appendix B: Specifications

IP1000 FXO Model: Dimensions 315mm x 198mm x 60mm Weight Approximately 2300g Power Input DC 5V, 12V Temperature 0~50ºC (32~122ºF) Humidity 10% to 90% non-condensing Internal RAM 2 MB / 4 MB Flash Memory 4 M bits / 8 M bits Voice Compression G.723.1 standard, G.711, G.729a Optional Telephone Interface FXO, RJ11 Network Interface Ethernet 10BaseT, RJ45 Network Protocol TCP/IP, DHCP, Telnet

IP1000 FXS Model:

Dimensions 315mm x 198mm x 60mm Weight Approximately 2300g Power Input DC 5V, 12V Temperature 0~50ºC (32~122ºF) Humidity 10% to 90% non-condensing Internal RAM 2 MB / 4 MB Flash Memory 4 M bits / 8 M bits Voice Compression G.723.1 standard, G.711, G.729a Optional Telephone Interface FXS, RJ11 Network Interface Ethernet 10BaseT, RJ45 Network Protocol TCP/IP, DHCP, Telnet

Configuration Items Quick Guide

IP1000 Operation Manual - Appendix C

Appendix C: Configuration Items Quick Guide

Below is the default setting of IP1000. You may use this guide to quickly set up your IP1000. During the operation, if you force reset IP1000, only IP Address, Gateway IP, Subnet Mask, DHCP, Telnet Password and Running Mode items will be retrieved to the factory default.

Items Setting format or range Default settings

(0) Device ID 6-digit of Device ID Number Balance xxxx / Expired

xxxxxx (non-editable) Calling points stored in Device ID

(1) IP Address xxx.xxx.xxx.xxx 192.168.001.200 (2) Gateway IP xxx.xxx.xxx.xxx 192.168.001.254 (3) Subnet Mask xxx.xxx.xxx.xxx 255.255.255.000 (4) DNS xxx.xxx.xxx.xxx 168.095.001.001 (5) DHCP 0: Off 1:On 0: Off (6) Play Volume 1 to 9 5 (7) Record Volume 1 to 9 5 (8) Echo Supression 1 to 8 2

(9) ITSP Account 10-digit of ITSP Account Balance xxxx / Wrong account / Expired

xxxxxxx**** (if applicable) Calling points stored in ITSP Account

(10) Long Distance Code Your long distance code - (11) International Code Your international access code - (12) Country Code Your country code - (13) Password for FXO Maximum 10 digits - (14) Password for FXS Maximum 10 digits - (15) Rings to Answer 1 to 20 1

(16) Connected Type 0:All Auto 1:All Cyclic 2:FXO Auto 3:FXO Cyclic 4:FXS Auto 5:FXS Cyclic 6:Forbidden

0: All Auto

(17) Running Mode 0:ITSP 1:VPN 1: VPN (18) Telnet Password Maximum 10 characters and/or digits 0000 (four zero) (19) Dial Plan Setup Maximum 100 entries [1]

(20) Port Configuration Port Number 1 to 8 Port Status 1:Enable 0:Disable

All ports are enable

(21) Upgrade Software On-Line 0:No 1:Yes - (22) Save and Exit - (23) Exit (Without save)

(24) Busy Tone Setup

1. Busy tone cycles to hang up : 2 to 9 2. Minimum busy tone length: 100 to 1200 ms 3. Maximum busy tone length: 100 to 1200 ms 4. Busy tone length tolerance: 20 to 400 ms 5. Maximum silence to hang up: 10 to 120 sec 6. Voice activity detection level: 0 to 8

4 cycles 200 milliseconds 600 milliseconds 80 milliseconds 30 seconds level 3

Corporate Headquarters 7F, 222, Cheng Teh Road, Sec.4 Taipei, Taiwan Tel: 886 2 88615558 Fax: 886 2 88615557 E-mail: [email protected] http://www.dsg.com.tw DSG Technology USA 20265 Valley Blvd., #N Walnut, CA 91789 Tel: 1 909 5958908 Fax: 1 909 5955508 E-mail: [email protected] http://www.dsgtechnology.com Copyright ©2001 DSG Technology. All rights reserved. DSG, DSG Technology, and the DSG Technology logo are registered trademarks of DSG Technology, Inc. or its affiliates in the U.S. All other trademarks mentioned in this document are the property of their respective owners. The use of the word partner does not imply a partnership relationship between DSG and any of its resellers.

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