T-Systems: your partner for digitizationCompany Presentation T-Systems South Africa

hot topic - digitizationWhy Digitization?

Digitization toDay…

worth ∼ r641 BN

… despite owning no taxis or cars.

1.5 M rooms

… despite owning no hotels or apartments.

R30 TN

…creates new business moDels …creates growth opportunities

economic value-addacross all industries by 2020

…anD changes customer behavior anD requirements

I, Always, Everywhere And Now

Adidas Futurecraft

3D

Karl-Heinz Land, Digital Evangelist

3D-printed running shoemidsole tailored to cushioning needs

App focuses on Providing Last-Mile Logistics

services – worth $1 Billion

800,000 registered &

verified deliveryWorkers

600,000 online ORDERS

Every DAY

shopping, gamesand payment,

branded accounts

697 million active UsersWorldwide

(100 million outside China)

The drivers of digitization

cloudm2m / IOT

smart software

Gartner, Juniper Research, GSMA Intelligence, IBM et al.

Connectivity SEcurity

38.5 BNconnected

devicesby 2020

90%of data created

within lasttwo years

2.5 BN connections

accessing4G LTE networks

by 2020

268 BNmobile appdownloads

by 2017

50%growth for

security analyticsas a service

by 2017

What are the implications for you?Transforming while performing in a bimodal world

Source: Gartner

+

What are the implications for you?Transforming while performing in a bimodal world

Bimodal

Be Fast andBe Flexible Enable business and growth

Drive innovation

Ensure easy access to information

Be Efficient andBe Stable Reduce complexity

Free up legacy IT budgets

Ensure high-quality operations

Safeguard data privacy/ security

CiO has to do both simultaneouslyMode 2 Mode 1

How CAN T-Systems Support you?

Dynamic Infrastructure

Dynamic WorkplaceServices

Connectivity & Access

End User Communications

Dynamic Applications

Enterprise networks & Mobility

Public Cloud & multi-cloud Integration

Cross Industry & IOT-enabling platform

Digital Products & Platforms for Industries

Systems Integration

Public Sector Solutions

Transform to Platforms

E2E integration

ICT Security

Contents▪ T-Systems Overview

▪ Our value proposition

▪ Our offerings

T-Systems Overviewour origins and turnaround

Global ict leader 20 COUNTRIES43 700 EMPLOYEES

Proud 20 year history in Sa 1 200 EMPLOYEES30% BLACK OWNERSHIPLEVEL 2 BBBEE

T-Systems - global ict providerthe corporate customers unit of Deutsche Telekom

Industry Experience

AUTOMOTIVE, FINANCE, TRANSPORT, MANUFACTURING, RETAIL, HEALTH & PUBLIC SEC

Cloud computing

Pioneer 36,000

LIVE CLOUD SYSTEMS AROUND THE WORLD

TransformationCompetencEUN-OUTSOURCEZERO OUTAGE 1,400 security Experts

MAGENTA SECURITY

Our value Propositionour Quality & nation building

“We are committed to building the future

by enabling our customers, their customers and our communities, to embrace the digital revolution through innovative, reliable and cost effective ICT solutions.

In doing so we create opportunities for our people, our communities, and our nation to win together.

Dineo MolefeManaging DirectorT-Systems South Africa

”

Innovation & Technology

We must strive to enable

innovation across our company, leveraging technologies and

processes that deliver market leading solutions to our clients.

Operational Excellence

We got to be better every

year, at everything we do. We must deliver

continuous improvement in our productivity and

efficiency. Our clients

expect it and our competitors are not

standing still.

People Make it Happen

An engaged, committed

and energized work force is the foundation for our

success as a company.

Teamwork & Collaboration

Individual creativity is encouraged, but

we always win as a Team – across all boundaries: functional, divisional,

national. Winning is a teamwork sport.

Client Centricity

The client is at the center of

everything we do. If everyone of us is enamored

in making the client successful, then success takes care of itself.

T-SystemsOur five business principles

through ICT that

works

As a German Multi-National, T-Systems transforms your ICT landscape into a secure, cost effective and scalable ICTenvironment.

We drive 3 QualityInitiatives1. Zero Deviation2. Zero Touch3. Zero Outage

through innovation

T-Systems enable business agilitythrough Digital transformation.

Digitisation. Simply. Make it Happen.

In south Africa for

south Africa

T-Systems believe in inclusive transformation, and are committed to be a significant contributor to ICT skills development, job creation and localisation to build ourNation.

30% black ownership

Our Value propositionshape the future of a connected business world andsociety

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1998/9 2000 2001 2002 2003/4 2005 2006 2007 2008 2009 2010

▪ Debis Systemhaus

▪ Senwes▪ Bankhaus Wölbern▪ Derdata Infomgmt.

▪ Murray & Roberts

▪ DeTelmmo▪ Deutsche Post RZ

▪ Allianz Singapore▪ DHL▪ Alldata

▪ TransUnion ITC

▪ ITS▪ IVGImmo▪ Otis▪ Deluxe

▪ deteFleet

▪ SBB▪ Group Spring

▪ Cenit▪ Bahlsen▪ DTAG RZ

▪ Daimler▪ Madaus AG▪ RZ Saarland▪ Robert Klingel▪ Schöller▪ Temic GmbH

▪ E-Volution▪ IMP▪ Inselspital

▪ Metropolitan▪ Sanlam▪ Asta Medica/AWD▪ Deutsche Post FS▪ Eternit AG▪ ID Bremen▪ RKD GmbH

▪ Adfotech▪ DTAG▪ T-Mobile

▪ Daimler Chrysler

▪ T-Mobile UK▪ Deutsche See

▪ EMP▪ Ges. für Anlagen

& Reaktorsicherh.▪ MesseBerlin▪ T-Mobile IV Koord.

▪ SDS

▪ ABSA▪ Agfa Gevaert▪ Alcanet

▪ JP Morgan▪ Fiducia▪ Köln Messe▪ MTO▪ WestLBSystems

▪ Sanlam

▪ Gedas

▪ Nissan▪ Magyar Telekom

▪ Foschini▪ Bombardier▪ Transparent Goods

▪ Anglo American▪ Peguform

▪ Centrica

Netcare▪ Royal & Sun Alliance

▪ Daimler Chrysler

▪ Vertrieb Deutschland▪ Sodexho Pass▪ Alphyra▪ Alcatel Lucent

▪ Old Mutual Group

▪ Alcatel Lucent

▪ Woolworths▪ Shell

▪ Truworths▪ HVB

▪ Philips (DCO, SaaS)

▪ MAN, Linde▪ WestLB

▪ Metropolitan▪ TUI

▪ Arivia▪ DP DHL▪ Heineken▪ IVBB

▪ DPWN, DP AG

▪ Sasol▪ ITERGO

▪ Eskom▪ Transnet▪ DWA▪ BP▪ E.on

2011 2012

▪ Shoprite▪ DZ Bank

▪ Bridgestone▪ Valora▪ Copart

▪ SA Post Office

▪ British American Tobacco

▪ Komatsu

▪ Clariant

▪ Consol▪ Everything Everywhere

▪ Mercedes- Benz SA

▪ Boehringer Inglheim

▪ SA Breweries▪ Capitec Bank▪ +GF+

▪ Foschini▪ AfriSam▪ Old Mutual

Group

2013 2014

▪ DWA▪ Denel▪ Eskom (UC &

EUC)▪ Group for Information

Technology of the German Bar Association

▪ Metropolitan▪ Old Mutual

Group▪ Transnet

Network

▪ SABMiller▪ BITMARCK

▪ Transnet▪ BATSA▪ Federal

Employment Agency

▪ Mercedes-Benz DG▪ DP DHL▪ DaiVB▪ Jet Deutschland▪ SBB

▪ MediClinic

2015 2016 2017

▪ Cape Span ▪ BP▪ Hermes Europe

GmbH

▪ CLINIX Healthcare Group

▪ Melitta do Brasil▪ Linde AG ▪ ThyssenKrupp AG

▪ Truworths▪ Sanlam

Investments▪ Adidas▪ Health

Professions Council of South Africa

▪ Heineken▪ Transnet Smart

Port▪ Woolworths

Financial Services

▪ Bryte Insurance Company

▪ BMW▪ MMI▪ Mintek▪ SA Reserve Bank▪ Assupol▪ Eskom▪ Sanlam▪ Nelson Mandela

Children’s Hospital ▪ Exxaro▪ Legalwise

A Leading ICT Provider - Through Expertise and Growth 100+ blue chip companies in south Africa

6

2018

▪ Netcare▪ Ackermans▪ Chevron▪ Ontec▪ Film & Publication

Board▪ Sparda Banks

accolades

▪ Microsoft 2015 Country Partner of the Year

▪ Microsoft finalist for the 2015 Public Sector: CityNext Partner of the Year

▪ Microsoft Collaboration and Content Partner of the Year (2014)

▪ Microsoft Application Development Partner of the Year (2014)

▪ Microsoft Industry Partner of the Year (2014)

▪ Microsoft Public Sector Partner of the Year (2014)

▪ Microsoft Collaboration and Content Partner of the Year (2016)

▪ Microsoft Global Microsoft partner of the year award - SA (2015)

▪ SAP: SAP HANA Innovation award Finalist for 2015

▪ SAP: Top Software Sales Person - Southern Africa

▪ SAP: SAP Africa Partner MD award 2016

▪ SAP: Highest industry impact 2015

▪ Annual SAP Awards 2016 – SAP MD's Award - Southern Africa

▪ Kofax partner of the year award (2015)

▪ Frost and Sullivan : Best Practice IT Service Company of the Year 2014

▪ Frost and Sullivan : Best Practice South African Managed Services in Healthcare Customer Value Leadership Award 2015

AWARDS

▪ SAP: SAP HANA Digital Trailblazer award Finalist for 2017

▪ Huawei: Solution Innovation Partner of the Year for 2017

▪ IBM Business Partner Recognition Award: Top Performing New IBM Security Partner 2017

▪ Huawei: 5 star CPS for Enterprise Network award 2018

2017 /2018 AWARDS

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In south Africa for south Africa Sustainable and meaningful

T-Systems believes in

effective empowerment

This year marks 11 years since T-Systems established an internal Internship Programme.

To date over 670 internshave particpated on the programme with a

placement rate of 75%.

T-Systems embarked on a journey of supplier development:

Nkgwete IT SolutionsMpumalanga, majority black women owned

Vumela IT Services KwaZulu-Natal – 100% black women owned

Since its inception 2,004 graduates were

enabled with internationally reconised ICT qualifications,

with a 85% pass rate

and more than 83% employment rate in ICT related fields for graduates.

Nation building internship Ict academy HDLC Esds

▪ Job Creation

▪ Skills Development

▪ Localisation & Enterprise Development

The Hazyview Digital Learning Centre (HDLC) has a critical

focus on bridging the digital divide

and norrowing the education gap between urban and rural

education. 1250 Adults trained and 5,000 school learners

Slide 8

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Our Offeringsthe innovation for competitiveness story

T-Systems Our OFFERINGBusiness enablers Security

Mobility & Collaboration

Cloud & All ipTransformation

Digitization & Analytics

Differentiation through …

Transformation expertise

zerooutage

PlatformCompetence

e-2-e Services

Partner Ecosystem

Products & Solutions

Mobility

Public Cloud & multi-cloud integration

Cross Industry & IOT enabling platform

Dynamic Infrastructure

Dynamic Device Management

Connectivity & Access

End User Communications

Digital Products & Platforms for Industries

Dynamic Applications

Enterprise networks TC

Portfolio

Digital Portfolio

ITPortfolio

ICT

se

cu

rit

y

Sy

st

em

s In

te

gr

at

ion

▪ Global alliances

▪ Cooperation with global leaders

▪ Certifications and exclusive partnerships

Partners

T-Systems innovation network planning and implementing leading-edge solutions

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TELEKOM INNOVATION LABORATORIES

Development and research of new technologies.

T-GALLERY

Showcases a vision of the future, from the perspective of consumers.

T-SYSTEMS INNOVATION PLATFORMS

T-Systems Innovation Centre

Experience innovations “hands on” and discuss them with experts

New ideas and solutions are essential for growth and securing the future. Nowhere does this apply more than in the dynamic area of information and communication technology. As a result, holistic innovation management becomes a must.

T-systems South africa t-tank

Develop innovation-4-growth

Back-upfootprint & capabilitiesCloud

T-SystemsOur global Data Center footprint as of September 2016

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Worldwide

Data Center locations 33Data Center buildings 51Gross floor space (m²) 94,179Power (kW) 82,429

24 Twin Core(10 Twin Core-Couples/groups)

8 regional DC, 14 local DC,4 Computer rooms

MEXIcO# of DCs 1Total gross (m²) 296

South Africa# of DCs 2Total gross (m²) 5,406

Malaysia# of DCs 2Total gross (m²) 1,314

Singapore# of DCs 3Total gross (m²) 1,801

USA# of DCs 4Total gross (m²) 4,724

Europe# of DCs 36Total gross (m²) 79,006

BRAzIL# of DCs 2Total gross (m²) 1,632

DCINetworkMDocSDSIDCS

IAN LightIAN Standard

Legend

Scalable platformsglobal systems integration capabilities

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International delivery network

Legend

PoDs and PoPs

T-Systems and Partner

With more than 14,000 resources in 17 countries, Systems Integration (SI) is able to grant a 24/7 support covering cultural diversity in nearly all time zones.

▪ Points of Delivery (PoDs) are responsible for SI business at a local level as part of the respective national subsidiary.

▪ A Point of Presence (PoP)’s organizational structure includes all services provided by the Application Development Factory, the Application Service Factory, the Solution Factory and the Test Factory.

South Africa# SAP users 138,000

Scalable platformsa global IP network comprising infrastructure from T-Systems and partners

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Facts and figures

▪ 302 MPLS PoPs worldwide

▪ 8,950 MPLS networks, 86,616 sites and 355 edgerouters in operation, 2,359 VPN core routers

▪ 240,000 routers & switches at customers’ sitesworldwide

▪ 575,000 IP voice ports in operation

▪ 584,000 managed LAN ports running

▪ 3,900 security devices (firewalls, viruswalls, contentscanner, intrusion prevention)

Global IP VPN infrastructure and partnerships worldwide

Legend

MPLS-Partners

T-Systems MPLS-Infrastructure

South Africa

# International POPS 2# Local POPS 9# of SA customers on Int. MPLS 40

T-Systems – what we offer

a CLOUD-COMPUTING pioneerT-Systems has been delivering solutions via dynamic platforms for more than 10 years.

Approx. 36,000 live cloud systems around the world

Over 300,000 users at numerous customer organizations leverage T-Systems Dynamic Services for Collaboration offering.

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T-SystemsDynamic Services (DCP)

Open Telekom Cloud (OTC)

T-Systems South Africa – ISO CERTIFICATIONST-Systems is very much a process-orientated company. This is reflected by our ISO certifications which align into our overall process model.

▪ ISO 9001:2008 - obtained August 1994 (SABS). Now under umbrella certification▪ ISO 20000-1:2011 – 2007 1st certificate from SABS in the

country. Now umbrella certification

▪ ISO 27001:2013 – obtained in 2011.

▪ ISO 22301:2012 – obtained in 2015

▪ ISO 14001:2004 – obtained in 2012

▪ ISO 18001:2007 – obtained in 2012

▪ External audit certification is renewed every 3 years. This hinges on internal audit carried out annually.

▪ For ISO 27001 – statement of applicability is available upon request.

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ISO 9001 ISO 20000-1 ISO 27001

ISO 22301 ISO 14001 ISO 18001