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Thomas M Lane12 Spring Hill Terrace Somerville, MA 02143 Cell- (603) 321-8973

tlane1399Thomas.Matthew.Lane@gmail.com

Director of Professional ServicesDriven, resourceful, and educated individual, with successful experience in personnel management

organizational strategic planning, policy coordination, policy implementation, financial planning, and

professional services program execution, seeking opportunities to apply, and expand upon, existingskill set in the Government/Non-Profit field.

Professional ExperienceJuly 2010 Present

Assistant Director of Developmentally Delayed (DD) Residential Services, The Edinburg Center,

Lexington, MA

Develop required training modules for residential direct care residential staff employees in accordance

to comply with state regulations mandated training requirements.

Ensure Evaluate day- to- day operations of DD Residential Services meets allagainst required state

regulations as implemented by the Office of Quality Enhancement. and corporate expectations.

Develop and mMaintain, and when necessary revised, updated and re-socialized, operational

compliance policies and procedures in accordance to comply with to State mandated Quality

Enhancement (QE) guidance, and Organizations mission objectivesrequirements.

Implement and maintain personnel procedures within the DD Residential Services division.

Creates and oversees the implementation of audit and tracking forms to evaluate current service

delivery outcomes.

Responsible for new residential developmentsprogram initiation, ensuring all new developments meet

and exceed state regulationscustomer expectations.

Supervise a team of over 100 unionized staff members as well as, ten non-unionized managers, and

three non-unionized nurses.

Responsible for Quality EnhancementQE development and implementation plans.

Develop and maintain relationships with funding sources such as DDS and DMH

July 2009 July 2010

AmeriCorps*VISTA, Teens Against Tobacco Use (TATU) Coordinator, National Council on

Alcoholism and Drug Dependence, Juneau, Alaska

Program liaison for recruitment and training for of students, providing facilitating tobacco education

presentations to the local community. of Juneau

Lead Primary instructor for the Tobacco Information School (TIS) course.

Performed assessments and screenings for on disconnected youths, with minor consuming

consumption and tobacco possession charges.

Feb 2008 July 2009DD Residential Program Coordinator, The Edinburg Center, Lexington, MA

Responsible for all mManagement duties involved with the creation, and continued oversight, of two

residential programs for adults with Developmental Disabilities (DD)DD.

o Responsibilities iIncluded the management of finances, documentation, facilities and personnel.

o Responsible for developing, implementing, maintaining, and updatingDeveloped, implemented,

maintained, and updated organization systems toprocesses to ensure agency and

Massachusetts state quality assurance standards are met.

Oversight ofOversaw the hiring process for of 20+ new staff, and trained new personnel in company

policies and procedures.

Solely responsible for case management of clients residing in residential programs

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Developed and implemented Individualized Support Plans (ISP)

o Tracked, analyzed, and reported ISP goals and data for multiple individuals

Sep 2008 May 2008

Bachelor in Social Work (BSW) Intern, Clinical Team, Edinburg Center, Lexington, MA

Case manager for five developmentally disabledDD adults

Lead Facilitated healthy living, and conflict resolution groups with minimal direction from intership

supervision from internship supervisor

Oct 2004 Feb 2008

DD Residential Program Manager, NuPath (formerly CMARC), Woburn, MA Coordinated staff schedules, and acted as primary Hhuman Rresources pPoint of cContact for XX

program personnel under my direction, ensured that all company policy/legal requirements were

followed by staff

Coordinated and dDeveloped and coordinated treatment plans such as Behavioral Medication

Modification assessments

EducationBachelor in Social Work, Salem State University, Salem, MA 2009Masters in Public Administration, Suffolk University, Boston, MA (Anticipated Graduation in December 2012)

Certifications, Accreditations and Other Achievements