T H E N E X T F R O N T I E R BI OMET RI C S E M O T …...TH A N K Y O U! st a t h is@b r a n d in...
Transcript of T H E N E X T F R O N T I E R BI OMET RI C S E M O T …...TH A N K Y O U! st a t h is@b r a n d in...
DIGITAL PASSENGER JOURNEY:
EMOTIONAL & BEHAVIORAL
BIOMETRICS
THE NEXT FRONTIER
D R S TAT H I S K E FA L L O N I T I S
S I T A 2 0 1 9 E U R O A I R T R A N S P O R T I T S U M M I T
EMOTIONAL ECONOMYEMOTIONAL ECONOMY
ACTIONS←
CHANGEEMOTIONS←
+
THE OPPORTUNITY
+
THE OPPORTUNITY
CHALLENGES • T E C H N O L O G Y L I M I T A T I O N S
• B I A S
• M I S C O M M U N I C A T I O N
& M I S R E P R E S E N T A T I O N
• D I S C R I M I N A T I O N
& P O S S I B I L I T Y O F E R R O R
• C U L T U R E C H A N G E & T R U S T
CHALLENGES • T E C H N O L O G Y L I M I T A T I O N S
• B I A S
• M I S C O M M U N I C A T I O N
& M I S R E P R E S E N T A T I O N
• D I S C R I M I N A T I O N
& P O S S I B I L I T Y O F E R R O R
• C U L T U R E C H A N G E & T R U S T
THE FUTURE•EMOTIONAL INTEGRATION
•SOCIAL INCLUSION
•ADOPT & SHARE COMMON
VALUES
•MULTI-MODALITY
•MULTI-DIMENSIONAL
EXPERIENCE
THE FUTURE•EMOTIONAL INTEGRATION
•SOCIAL INCLUSION
•ADOPT & SHARE COMMON
VALUES
•MULTI-MODALITY
•MULTI-DIMENSIONAL
EXPERIENCE
BENEFITS•VALUE
•QUANTIFIABLE REPORTING
•CONSISTENCY
•MARKETABILITY
•TIMING
•RELEVANCE
BENEFITS•VALUE
•QUANTIFIABLE REPORTING
•CONSISTENCY
•MARKETABILITY
•TIMING
•RELEVANCE
DIGITAL PASSENGER JOURNEY:
EMOTIONAL & BEHAVIORAL
BIOMETRICS
THE NEXT FRONTIER
D R S TAT H I S K E FA L L O N I T I S
S I T A 2 0 1 9 E U R O A I R T R A N S P O R T I T S U M M I T
EMOTIONAL & BEHAVIORAL
BIOMETRICS:
THE NEXT FRONTIER
D R S TAT H I S K E FA L L O N I T I S
THANK YOU!
Dr.Kefallonitis