System Center Operations Manager 2007 Overview

Amit GatenyoInfrastructure & Security Team LeadDario

Agenda

• What Is System Center Operations Manager?

• Increased Efficiency and Control

• Best of Breed for Windows

• End to End Service Monitoring

• Closing remarks

System Center Operations Manager 2007

The end-to-end service management solution that helps you easily monitoryour IT services and gain greater control of your IT environment.

Increased efficiency and controlSimplifies managing your IT environment and improves time to valueRole based security, self monitoring infrastructure and improved scalability

Best of Breed for Windows Reduced problem-resolution timeReduced TCO of Windows environment

End to End service managementProactive management of IT services User perspective monitoring

Increased Efficiency and ControlImproves time to value and reduces IT management complexity

Role-based security for secure delegation of access to information and task executionLeverages Active DirectoryAutomatically discovers and deploys appropriate monitoring policies New self tuning thresholdsEasier to use, customize, and author reportsOverview pages andintegrated search

Increased Efficiency and Control

Amit GatenyoInfrastructure & Security Team LeadDario

Best of Breed for WindowsAccelerates problem resolution and reduces the TCO of Windows environment

• Expertise for over 70 Microsoft applications, servers, and clients

• Agentless exception monitoring via Windows Error Reporting

• Client monitoring of Vista, XP, and the Office suite

• Audit collection service archives security logs

• 3rd party connectors for integration with other systems

Microsoft SQL Server Enterprise LOB Application Monitoring with Operations Manager 2007

End-to-end visibility into mission critical applicationsFaster problem resolution using SQL Server knowledgeIncreased DBA productivityAutomate routinemanagement tasksConsolidated view of distributed servers and applications

Management Pack templates and wizards are used to configure watcher nodes to monitor the client perspective

A state view provides a summary of all watcher nodes

Multiple watcher nodes can be used to give a distributed view of client availability of businesscritical databases

Client Perspective of Databases

Microsoft Exchange Server

Proactive End-to-end service monitoringFaster problem resolutionusing Exchange knowledgeIncreased Exchangeadministrator productivityAutomated routinemanagement tasksEnd user monitoringperspective of the Exchange Service

End-to-end service management with Operations Manager 2007

Exchange Synthetic Transactions

An Exchange server’s health changes to ErrorOperator drills down by highlighting the problem path using the Diagram ViewSynthetic MAPI Logon monitor detected a failure which affected the Exchange server’s health state Operator pivots from Diagram View to Alert View to review alert that have recently been generated for Exchange server

Exchange Synthetic Transactions

An Exchange server’s health changes to ErrorOperator drills down by highlighting the problem path using the Diagram ViewSynthetic MAPI Logon monitor detected a failure which affected the Exchange server’s health state Operator pivots from Diagram View to Alert View to review alert that have recently been generated for Exchange server

Exchange MP Self-Tuning ThresholdsIt is now possible implement

a “zero-configuration” threshold monitor for example to monitor SMTP Queue length

It’s no longer necessary to fine tune thresholds manually for each Exchange deployment, role of an Exchange Server.

The Self-tuning threshold will automatically learn an appropriate threshold and alert when something is not normal

Best of Breed for Windows

Amit GatenyoInfrastructure & Security Team LeadDario

End To End Service Management

• Proactive monitoring of IT service health

• End user perspective monitoring

• New service oriented views, dashboards, and reports

• Easy to use templates and Service Designer

• 3rd party management packs for other applications and infrastructure

Improves service levels of packaged and Line of Business applications

Capture Knowledge Through Models

ModelsPut knowledge in a structure that software can act uponUsed to define the health of complex IT services and systems, including their structure, constraints, and policiesDefined Natively and Represented in XML

Models are based on the Service Modeling Language (SML) Schema:

OpsMgr 2007 models are based on an intermediate version of SMLOpsMgr 2007 will continue to consume SML innovation while maintaining backward compatibilitySML specification: Microsoft, BEA, BMC, Cisco, Dell, EMC, HP, IBM, Intel, Sun

Basic Health Model of an Entity

EntityEntity

AvailabilityAvailabilityHealthHealth

PerformancePerformanceHealthHealth

SecuritySecurityHealthHealth

ConfigurationConfigurationHealthHealth

OverallOverallHealthHealth

SQL SVRSQL SVRServiceService

Windows Windows Service StateService State

Basic Model - Distributed Application StructureHealth ModelsHealth Models ““Messaging”Messaging”

End to End Service Monitoring

Amit GatenyoInfrastructure & Security Team LeadDario

“..Now, when administrators see alerts, they know those alerts are relevant to them and they can take immediate action. The enterprise operates more efficiently—and our administrators do, too.”

-- Rodney Orange, Carnival Cruise Lines

“Microsoft’s presence in this market sector is sure to shake up the current market leaders.”

—Mary Turner, Analyst, Ovum Summit

Summary• End-to-end Service Monitoring• Best of Breed for Windows• Increased Efficiency and Control• An integral part of Microsoft System Center™• Visit http://www.microsoft.com/infrastructure

– Learn more about how System Center Operations Manager fits in the Forefront & System Center solution

– Download evaluation software

See how great it feels when

You’re NOT in control.

• Have you tried Skydiving?

Thank You! www.microsoft.com/systemcenter

Amit Gatenyoamit.g@dario.co.il054-2492499