SyManSys-MDM Profile

…Together we begin, progress and succeed

Corporate & MDM Overview

©SyManSys Technologies,2015 Confidential www.symansys.com

Company OverviewOur Message

SyManSys Technologies is a collaborative, business friendly, innovative, creative, learning, employee run and agile eco-system. We

specialize in providing technology enabled business solution & consulting services to evolving and established IT & IT-enabled

companies/ institutions offering quality and value for money products, solutions and services

SyManSys Technologies is scaling excellence by the collaboration of critical elements “management” (People, End user, Customer,

Employees), “Methods” (Material, Methods, Processes), “Systems” (Information Systems and Technology, Software, Tools), “Skills”

(Creativity, Innovation and Continuous Leaning and Improvement) and “Environment” (Transparent, Openness, Trust, Fun at Work,

Knowledge, Agile, Freedom, Thinking Independently/Free Mind)

We believe in being a strong business partner and “…Together we begin, progress and succeed” philosophy


Who We AreOur Message

SyManSys Technologies is a collaborative, business friendly, innovative, creative, learning, employee run and agile eco-system.

We provide technology enabled collaborative business solutions & consulting services to

Evolving business owners…Established IT & IT-enabled companies/institutions…

…aspiring and targeting for fast growth, ROI, time to market, minimizing risks, stability, optimizing costs, end users

satisfaction, economical, first time right and quality end products

We also enter in strategic alliances with leading technology service providers.

We offer high end solutions in

Product engineering and development Master Data Management and Analytics Application Development, Maintenance and Support Services Software QA/Testing & verification and validation services

SyManSys Technologies offer solutions in variety of industries such as the Banking, Financial Services, Healthcare, Manufacturing,

Retail, Travel, Transport, Logistics, Education, Mobility, Hospitality and Insurance arenas.


What We DoServices We Provide

Application Development

Application Support

Master Data Management

Infrastructure Services

Testing Services

Business Strategy

Program & Project Management

Business Intelligence

E-Commerce & Web Design and Development

Mobility

Staff Augmentation

Retail

Logistics

Manufacturing

Travel

Healthcare

Insurance

Banking

Financial

Infrastructure Services

Education

SyManSys Technologies


Our PartnershipsStrategic Partners & Clients

We believe in being a strong business partner and “…Together we begin, progress and succeed” philosophy. Below is a diagram that lists our national and international clients and strategic partners.

India

Agile Info Systems Vinculum Group (MDM) Riversand (MDM & ANALYTICS) IBM (IM) Informatica (MDM and Data

Integration)India

USA

US

Riversand( MDM & ANALYTICS) Informatica (MDM and Data

Integration)


Master Data Management(MDM)

©SyManSys Technologies,2015 Confidential www.symansys.com7

Regulatory Compliance

Marketing/Sales Interactions

Billing

New Product Introduction

Financial Planning

Back office Systems

Fraud Avoidance

Customer Service/ CareCustomer Self

Service

Optimizing the business with right-time information

Ensuring all systems have consistent & complete information in real time

Maximizing customer satisfaction & revenue opportunities

Understanding the choices & planning with accurate information

Enrich

Security

SearchStewardship

Hierarchies

Tools

Operational

End to End Master Data Management

Authoring

Critical business processes benefit from a trusted view


Align goals to key business priorities

Comply with Regulationse.g. Improve privacy preference compliance by 10%

Improve Customer Servicee.g. Reduce time to search for customers by 58%

Lower Operational Costse.g. Decommission 2 of 3 CRM systemsImprove Business

Agilitye.g. Integrate new systems (M&A) in weeks

New Market & Product Strategye.g. Increase campaign yields by 5%

What business issues matter most to you?

Optimize Cross-Sell & Up-Sell Processese.g. Increase average deal size by 2%


Address key IT initiatives

Duplicate data in customer/product master database

Reports based on missing or incorrect information

Aging systems that are difficult to decommissionIncomplete and inconsistent master

data

Enterprise processes using untrusted, inaccurate information result in inefficiency and low quality decisions

What IT issues reduce trust?

Incorrect customer addresses used for invoicing process


MDM-Related Challenges and Costs

MDM-Related

Challenges

“MDM will reduce data redundancy in

organizations and as a result, will save 80% of the

costs associated with managing redundant data.”

“70% of SOA projects in complex, heterogeneous

environments will fail to yield expected business

benefits unless MDM is included.”

“Without a single view of the truth, your

organization cannot be totally, effective, efficient,

or manage risk.”

Source:- Gartner

MDM is a key requirement for “reducing the data

integration costs of best-of-breed and legacy

business applications.”


How Does MDM fit Inside the IT Landscape?

RESOLVE

Luis Valdez Louis Valdes

ERPCRM

RESOLVE


Deliver Timely, Trusted, Relevant Master Data

RECOGNIZE

Louis ValdesLuis Valdez

CRM ERP

RECOGNIZE

RELATE

Luis Valdez Julia Smith

Spouse

Owns

Product

RELATE

Data

Quality

Data

ProfilingData

Integration

Master Data FoundationDeliver Timely, Trusted, Relevant Data

Portal/ Dashboard

Operational

Analytical

DataWarehouse

Data Marts

Business Intelligence

Legacy Systems

Applications

Dat

a In

tegr

atio

nD

ata

Inte

grat

ion

Legacy Systems

Applications

Legacy

Third PartyData

Dat

a In

tegr

atio

n

CIF

https://www.salesforce.com/




Registry MDM Multidomain MDM

Identification of customers, patients Analysis and reporting for BI or

compliance

Support operational functions for

Sales & Marketing, Customer

Service, …

Support both Analytical and

Operational needs

Registry Consolidation Coexistence Centralized (Transactional)

• Data Profiling

• Data Integration

• Registry (Identity Resolution)

• Data Profiling

• Data Integration and Transformation

• Data Quality

• Master Data Management software

MDM Use Cases and Functional Requirements

Single Domain (customer) Multiple Domains (customer, product, vendors, account, location, …)

Recognize Recognize & Resolve

Relate

Create



A flexible next generation multi domain MDM solution aimed at creating reliable views toaddress critical MDM business requirements.

Multi Domain & Multi Architecture

Quicker time to value

Integrate, Cleanse, Govern and manage the lifecycle of master data

Pre Integrated MDM

MDM Dashboard Functionality


MDM – Architecture


Key Features

Key Features


Key Features

• Customer, Product, Suppliers & LocationMultiple Domains

• Registry, Consolidation, CentralizedMulti Architectures

• Single user interface for ETL, MDM & BIUnified Data Management

• MDM with Integrated Data Integration capabilitiesPre Integrated MDM

• Enable distributed Data GovernanceWorkflow Manager

• Manage Hierarchy till nth level Complex Hierarchical Management

• Read data from Facebook, LinkedIn etc.Social Media Adapters

• Data Matching Rules – Deterministic and FuzzyRobust De-duplication Engine

• Model any Data Domain. Also Database AgnosticFlexible Data Model


MDM – Process

Data Access Data Discovery Data ModellingData

Cleansing

Data StandardizationData Match RulesDe DuplicationData Merging

Relate Data (Customer

Product)Data Governance Data Publishing


Why MDM?


Why Customers Select MDM

Comprehensive support for multidomain MDM

• Supports multiple data domains and multiple architectural styles – all on the same platform

• Solve any MDM-related business problem in any industry

Unified MDM architecture based on single platform

• Unifies all MDM requirements on the same platform – Data Integration, Data Quality, Identity Resolution, Address Validation, Master Data Management

• No need to stitch together disparate technologies from different vendors

Open integration with heterogeneous applications

• Works with heterogeneous applications from different vendors, legacy systems, and both internal and external data stores

• Doesn’t lock you into only specific vendor applications or technologies

Economical approach to MDM

• Easy configuration • Enable rapid time-to-value and low TCO

• Extends same platform to other solutions/ departments as business needs grow

• Leverage existing investment

Comprehensive

Unified

Economical

Open


Business Benefits

Quicker time to value

Low Business Risk

Improve multi channel commerce by providing authoritative view of business

critical master data

Improved decision making

Increase cross sell and up sell to

existing customers

Ensure compliance with industry specific regulations


Case Study Snippets

Implementation of Vin MDM for Supplier and Customer Domain- Identified & reduced 35% duplicated Supplier data- Identified & reduced 54% duplicated Customer data- Common data governance framework for record creation & management- Optimized operational performance due to consistent data across systems & Business units

Implementation & Localization of Vin MDM product- MDM system orchestrated the process of item creation, through an online supplier portal to enter item information and manage the overall integrity.- Traditional File based manual upload of Item data by supplier replaced with automated system- Consistency across stores on availability and pricing of items

Implementation of Vin MDM for Product Domain- Standardized product catalog across multiple sales channels and 300+ stores across India- Identified 65% of duplicate data in product master, 11% of data separated out as ‘exception ‘ due to obsoleteness and inaccuracy - Reduced inventory holding - Increased profitability by implementation of targeted discounts

Implementation of Vin MDM for Item and Supplier Domain- Provided an enterprise level Master data management strategy- MDM system cemented process of item and supplier creation/management following a strong process orchestration model of Vin MDM- Interfaced integration using MULE platform for near real-time, seamless integration


Enterprise-wide MDM to Improve Business Processes

“By leveraging a well-thought-out MDM infrastructure, we have been able to strengthen the customer experience and support our critical compliance efforts.”

- Charles BloodworthDirector, Information Technology

Johnson & Johnson

Business ImperativeTo provide efficient customer service through perfect end-to-end commercial customer experience and to

ensure critical compliance

ComplicationFour key customer-related business processes –

contracting, order-to-cash, account management, and reconciliation – were disconnected

ImpactInformatica delivered $15 million value by

integrating the key business processes and improving accuracy efficiency, and compliance


Global PresenceA Global Presence

Our Organization was founded in 2014 and has established a significant national and global presence.


Scotland

36, Polton Court, Bonnyrigg, Midlothian EH19 3HF. UKPhone No. - 00 44 07849229742

Gurgaon

Level 6, JMD Regent Square,M.G Road, Gurgaon - 122002, IndiaM - +91 – 9958993532

Europe

APAC

+91- 9958993532

www.symansys.com

Contact Information

Noida

LFS House, B-11, Sector -65.Noida, U.P. 201309, India.M: +91-9958993532

Akshay Pandita

Manager – Enterprise Sales

[email protected]

http://www.symansys.com/








SyManSys-MDM Profile

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