Syllabus STUDENT(2) 3

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    COM 312: Communication, Conflict, & Negotiation

    SLN #82647

    --------------------------------------------

    Fall 2015

    MW 4:30 – 5:45 PM

    !"#F "15

    --------------------------------------------3 Credit Hours

    **Syllabus subject to change**

    $n%tucto: James Stein

    'mail: [email protected]

    Office: S!" 3$8

    Office (ou%: %& '(4) * 2(4)

    +,irtual &ours on rida- '2($$ '/m0

    Welcome to COM 312!

    &is course e1amines t&e nature o inter/ersonal conlict &o it occurs and &o to manage it. &is is5er- muc& an applied communication class( it comines lecture some discussion and some acti5ities to

    ocus on &o -ou can translate communication researc& into noledge and sills t&at ill inluence t&e

    ualit- o -our relations&i/s no and in t&e uture. &is course introduces students to t&e asic /rinci/les

    o eecti5e communication and conlict interaction. 9n order or t&is course to e o 5alue to -ou and -our 

    classmates -ou need to read t&e assigned readings regularl- attend lectures and /artici/ate acti5el- in

    t&e course.

    Course Objectives

    &is course as careull- designed to &el/ -ou('. 9ncrease -our ailit- to tae ot&ers: /ers/ecti5es

    2. "nderstand t&e role o goals in conlict

    3. ;e5elo/ a greater aareness o t&e role o /oer in conlicts

    4.

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    COURSE EXECTT"O#S

    W$%t &ou c%' ex(ect )rom me• ou can ala-s e1/ect me to mae accommodations or students &o cannot mae m- sc&eduled

    oice &ours. D&et&er t&is is in /erson on t&e /&one or t&roug& email 9 ill ala-s e a5ailaleto discuss assignments /rior to t&e due date. &at said do not e1/ect me to re5ie a /a/er or -ou

    on uesda- t&at is due on Dednesda- 9 am ala-s illing to &el/ ut 9 am not -our /ersonal

    last minute s/ell c&ec.

    • ou can ala-s e1/ect /rom/t eedac. Ence sumitted 9 tr- to &a5e grades ac e1actl- one

    ee later to i 9 am sam/ed. 9 or an- reason 9 e1/ect m- grading /rocess to tae longer

    t&an to ees -ou can e1/ect t&e due date o t&e assignment to e /us&ed ac. 9 it taes me

    t&at long to la- e-es on -our /a/er -ou deser5e more time to /erect it.

    • ou s&ould e1/ect me to e energetic /re/ared and generall- in a good mood. eac&ing is a

     /leasure or me and 9 aim to mae learning a /leasure or -ou as ell.

    • ou can e1/ect class to tae t&e ull '(') o allotted time. Conlict and Communication is a

    massi5e ield o stud- and it is 5er- diicult to cram so muc& lecturing into suc& s&ort classes.

    &ere ma- e a class /eriod &ere and t&ere &ere e get out earl- ut do not e1/ect it.• ou can e1/ect me to use strong  language in class. &is is college and -ou are all adults. &ere

    are times in &ic& t&e e1am/les t&at 9 /ro5ide ma- &a5e /roanit- or address sensiti5e to/ics.

    ou can e1/ect to eel uncomortale once or tice t&roug&out t&e semester as issues o conlictdeal it& sensiti5e issues at times. o t&at end /lease understand t&at e5er- ord 9 use &as a

     /ur/ose. 9 do no curse or use strong inormation ecause 9 enjo- to ut ecause t&ere is a time

    and /lace or it. &is is not an o/en in5itation to sear or use ina//ro/riate language in m-

    classroom. !dditionall- i -ou e5er eel oended or too uncomortale in class -ou can ala-s

    let me no.

    • Lastl- -ou can e1/ect me to call on -ou. &is class unctions muc& etter &en t&e students

     /artici/ate. Eten times 9 ill as t&e class or e1am/les t&oug&ts or im/lications o certain

    to/ics e1/ect to e called on e5en i -ou:re not raising -our &andF

    W$%t " ex(ect )rom &ou•

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    *l%c+bo%rd,m&SU,SU Em%il! reuired /art o t&is course is accessing announcements u/dates and grades t&roug&

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    /our'%l ssi-'me'ts3 ounal% at 25 a +iece an/ 1 ounal %umma at 5 +oint%: 150 total +oint%

    &roug&out t&e semester 9 ill as -ou to com/lete se5eral journals. &ese ill in5ol5e -ou interacting

    it& riends amilies /eers or coorers and documenting t&e a-s in &ic& -ou negotiated or &andled

    conlict. =ac& assignment ill e dierent and s&ould consist o roug&l- 2)$*4$$ ords. NE=( t&ere is

    no ruric or t&ese journal /osts. 9 ill e assigning ull credit assuming -ou &a5e met t&e reuired ord

    count ad&ere to !A! ormat and rite aout somet&ing t&at is rele5ant to t&e class. ou ill com/lete

    t&ese journals and t&en sumit t&em 5ia lacoard. our inal journal entr- ill e a s-nt&esis o -our

    t&ree e1/eriences. ou ill summariGe &at -ou &a5e learned t&roug& -our interactions as ell as &o i 

    at all t&ese t&ree interactions related to eac& ot&er. &is inal assignment s&ould e eteen 6$$*8$$

    ords. &is inal assignment ill e oser5ed more careull- in order to mae sure t&at -ou /ro/erl-

    discuss terms and conce/ts rom -our /re5ious /osts. &ere is a ruric a5ailale or it in t&e course

    documentsI section o lacoard.

     Journal #1( t&in aout t&e t&eories t&at e &a5e discussed t&us ar in class. !//l- one o t&em to aconlict t&at -ou e1/erienced. D&o as in5ol5edM Ho t&e conlict c-cle /roceed +rom /relude to trigger 

    e5ent to resolution0. Das t&ere a a- to end t&is conlict soonerM Das it ine5italeM

     Journal #2 !s -ou no no conlict is a delicate /rocess t&at reuires careul consideration o anot&er

     /erson:s needs. Eten e consider our on /ers/ecti5e onl-. 9n t&is journal 9 ant -ou to t&in ac to a

    conlict e/isode in &ic& -ou ere in t&e rong. D&- are -ou in t&e rongM Ho did t&e conlict

     /roceedM ;o -ou is& it ould &a5e gone dierentl-M

     Journal #3 

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    COURSE O"C"ES

    Course /olicies are set so t&at t&e rules are clear and air to e5er-one. Alease read t&ese /olicies careull-

    so t&at -ou no t&e e1/ectations 9 &a5e.

    tte'd%'ce9 do not tae attendance. &at said -ou are e1/ected as adults to s&o u/ to class e5er- session t&e a-

    t&at -ou ould s&o u/ to a jo or meeting. 9m/ortantl- t&ere ill e a numer o graded acti5ities t&at

    occur during class time i -ou are not in class to com/lete t&ese -ou ill suer major /oint deductions

     ut don:t orr- t&e acti5ities are unF 9t is m- goal as -our instructor to mae -ou want  to come to class

    and 9 tae t&at 5er- muc& into account &en designing m- lectures and in*class assignmentsF

    Missed ctivities&ere ill e ten in*class acti5ities t&roug&out t&e semester as ell as numerous minute*res/onsesI

    t&roug&out t&e course. Com/letion o eac& acti5it- +i.e. /artici/ating !N; turning in t&e necessar-

     /a/eror0 ill earn -ou ') /oints toards -our inal grade. Similarl- eac& com/leted minute res/onseill earn -ou '$ /oints toards -our inal grade. Aartici/ation in t&is class is e1tremel- im/ortant as a

    large /ortion o t&is class is ased o o acti5e /artici/ation.

    bse'ces!s mentioned ao5e 9 do not tae attendanceO &oe5er -ou s&ould no t&at in addition to missingacti5ities and minute res/onses missing an- gi5en class ill result in a ailure to acuire t&e AoerAoint

    slides or t&e da-. AoerAoint slides are e1tremel- im/ortant to t&e nature o t&is course as ill e

    discussed t&roug&out t&e remainder o t&e s-llaus.

    %te ssi-'me'tsAlease note t&at all o -our due dates are listed on t&e sc&edule at t&e end o t&is document. 9 or &ard to

    s/ace -our assignments out a//ro/riatel- and clearl- and as a result 9 do not tae late assignments lig&tl-.Students &o ail to sumit assignments on time ill recei5e a '$P deduction on t&e irst late da-. rom

    t&e second late da- on students ill e doced &al credit. !n- assignment sumitted one ee ater t&eassigned due date ill not e acce/ted. No e1cuses. 9 understand t&at sometimes lie gets in t&e a- o

    sc&ool and 5ise 5ersa so i t&ere is an emergenc- -ou s&ould contact me immediatel- D9H

    ;EC"=N!9EN +rom a doctor or some ot&er sort o /roessional0 in order to recei5e e1tra time to

    inis& assignments. Please note that computer problems are not a valid ecuse !or turning in an

    assignment late. "echnology !ails on occasion so aim to !inish and print assignments out early. !lso

     /lease gi5e assignments directl- to me. $o not e%mail assignments place them under my o!!ice door or

    on my des& or turn them into the main o!!ice without my permission. !ssignments deli5ered t&ese a-s

    oten get lost +eit&er in real s/ace or c-ers/ace0.

    orm%t Requireme'ts )or %(ersour /a/ers must e t-/ed in '2 /oint imes Ne ?oman ont doule*s/aced it& one inc& margins.

    &is /olic- is necessar- to ensure airness. 9 one student uses a muc& larger t-/e and ider margins t&an

    anot&er student t&e latter student ill o5iousl- e ale to it more material in t&e /a/er +and /roal- do

     etter0. Alease ee/ in mind t&at correct s/elling /unctuation and grammar are e1/ected. 9 9 grade

    m- /a/ers all at once 9 -ou use '.) s/acing a dierent ont or &a5e c&anged -our margins 9 ill e ale

    to tell it& 5er- little eort. D&en sumitting -our assignments -ou must do so in .doc orm ENL. &is

    )

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    is to ensure t&at e5er- student sumits in t&e same /latorm. !ssignments t&at are sumitted in an- ot&er

    orm ill e doced a 9N9" o '$P.

    Co'sider%tio'Alease e considerate to -our ello classmates and me - oser5ing t&e olloing guidelines or

    classroom conduct. irst &en entering t&e classroom /lease e sure t&at an- cell /&ones or electronic

    de5ices -ou are carr-ing are turned o. Second rerain rom engaging in distracting acti5ities suc& as

    carr-ing on a /ri5ate con5ersation it& a neig&or /assing notes reading t&e nes/a/er or using -our

    la/to/ or somet&ing t&at is not H9S class +e.g. cramming or anot&er class: inal or aceoo staling

    t&at /erson -ou just ran into on t&e al o5er0. Suc& e&a5iors are noticed ot& - me and ot&er students

    and mae it diicult or e5er-one to concentrate in class. 9 do not /enaliGe m- students or using

    electronics in t&e orm o grade docing ut -ou D9LL e called out and it D9LL e emarrassing.

    c%demic "'te-rit&&e College o Lieral !rts and Sciences and t&e Hug& ;ons Sc&ool o Human Communication strongl-

     elie5e in academic integrit-O t&us instructors in t&e College and Sc&ool do not tolerate c&eating and /lagiarism.

    9nstructors &o ind com/elling e5idence o academic dis&onest- ill acti5el- /ursue one or more o t&e

    olloing actions( assigning a grade o = +Qailure t&roug& academic dis&onest-Q0 to t&e student ad5ocating t&e

    sus/ension or e1/ulsion o t&e student rom t&e College and%or reerring t&e student to Student Judicial !airs.

    9 a student &o is c&arged it& academic dis&onest- is ound to e in 5iolation t&en one or more o t&ese

    disci/linar- actions ill e taen. or urt&er inormation /lease read t&e Student !cademic 9ntegrit- /olic- and

    t&e code o conduct or t&e Hug& ;ons Sc&ool o Human Communication at(

    &tt/(%&ds&c.asu.edu%acadint/ol.&tml.

    Students are reuired to ad&ere to t&e e&a5ior standards listed in t&e !riGona

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    0r%di'- olic&

    enerall- in t&e course e1cellent: or earns !I grades good: or earns

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    0R."#0 SCEB8$*'$$$ !V 87)*8BB

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      COURSE SC5E.UE•  Date Topic

    Reading

    •  M 1/11 Course Overview and Introductions

    • W 1/13 Introduction to Confict

    Ch. 1

    • M 1/18 O C!"## $ M!% D"& 

    •  W 1/'( Intro to confict )cont.*

    •  M 1/'+ Co,, Options in Confict Ch. '

     

    W 1/'- Co,, options in confict )cont.*

    • M '/1 Managing Confict Theoretica

    Ch. 3

      W 2/3 0,otion confict  Journal

    #1 due

    • M '/8 Responding To Confict

    Ch. 2

    • W '/1( Responding to Confict )cont.*

    • M 2/15 Exam 1

    • W '/1- Managing ioent Tendencies

    Ch. +

    •  M '/'' Managing vioent tendencies )cont.*

    • W 2/24 Managing The Confict Ci,ate  Journal #2 due

    Ch. 4

    • M '/'5 O C!"## $ W#C" CO60R0C0

    • W 3/2 Managing 6ace Chapter

    Summary 1 due Ch. -

    • M 3/- #7RI 9R0"% O C!"##:::

    • W 3/5 #7RI 9R0"% O C!"##:::

      M 3/12 Civi Diaogue

    • W 3/16 Exam 2

    • M 3/'1 Managing #tress "nger

    Ch. 8

    • W 3/'3 Managing #tress "nger )cont.*

    • M 3/28 egotiation  Journal #3 due Ch. 1(

    • W 3/3( egotiation )cont.*

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    • M 2/2 Mediation

    Ch. 11

    • W 4/6 Exam 3

    • M 2/11 Managing Confict in the wor;pace

    Ch. 1'

     

    W 2/13 Managing socia confict  

    Ch. 13

    • M 2/18 Managing #ocia Confict )cont.*

    •  W 4/20 6orgiveness  Journal Summary paper due

    Ch. 5

    • M 4/25 6orgiveness )cont.* Chapter Summary aper #2 due  

      M 5/2 2!30pm Exam 4