Sydney | Melbourne | May 2019€¦ · Marketing. Distribution. Servicing. Billing. Claims. DXC...
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© 2019 DXC Technology Company. All rights reserved. May 21, 2019 Sydney | Melbourne | May 2019
Transcript of Sydney | Melbourne | May 2019€¦ · Marketing. Distribution. Servicing. Billing. Claims. DXC...
© 2019 DXC Technology Company. All rights reserved. May 21, 2019Sydney | Melbourne | May 2019
© 2019 DXC Technology Company. All rights reserved. May 21, 2019
Assure Digital Insurance PlatformBrian BacsuGlobal Chief Technologist for InsuranceDirector Digital Insurance Platform
May 21, 2019 3© 2019 DXC Technology Company. All rights reserved.
DXC Digital Insurance Platform (DXC Assure) Delivered as a Service (DIaaS)Reference Model
Platform services• Telematics/IoT• Digital claims• Digital marketing• CRM
Technology services • eSignature• Notifications• Chat/voice• eContent
Business services• Travel & transportation• Health & fitness• Entertainment• Security & monitoring
Digitally Enabled Business Services Insurance Ecosystem: Platforms & Services
• Provisioning/de-provisioning• Monitoring & management• Hybrid cloud management• Network management
• Help desk/escalation• Scheduling/file transfers• Cybersecurity monitoring• Capacity management
• Versioning/patching• Metering/billing• Logging/audit• DR/BC
Platform Operations
• Public reference APIs• Insurance resource model• API gateway & manager
• UI/UX framework• Enterprise MEAP• State manager
• Hybrid API adapters • Identity & access management
Product Marketing Distribution Servicing Billing Claims
DXC Digital Enablement Platform
Consumer Broker Advisor Underwriter CSR Adjuster Digital marketer
• Product• New Business• Policy
• Billing• Claims• Reinsurance
Systems of Analysis
• Cognitive / AI / ML• Analytics & Reporting• Analytics Platforms• Data Platforms
Ecosystem
Persona-based Applications
© 2019 DXC Technology Company. All rights reserved.
May 21, 2019 4© 2019 DXC Technology Company. All rights reserved.
Policy
DXC’s Digital Insurance Platform
Billing
Claims
DXC ITSM
Reinsurance
DXC Managed Analytics Platform
New Business
Product
DXC Conversion
Factory
Insurance Microservices
DXCiSecOps
DXC Managed Cloud Services
DXC Workplace
Authentication Broker
Service Catalogue
Reference APIs
API Gateway
Developer Portal
Hybrid Adapter Framework
UX / CX Templates
Configuration Management
Document Management
REST Resource
Model
Service Integrator
DXC Application
Services
Enterprise Mobility
UX / CXFramework
DXC DevCloud(DevOps/CI)
ServiceNow
OmniChannel for Salesforce
Terraform
CSR Workbench
Adjuster Workbench
Underwriter Workbench
Policyholder Self-Service
Portal
Agent/Broker Portal
3rd PartyPlatforms
IndustryPartner
Services
AWS Cloud Services
Insurtech Ecosystem
Dynatrace
Digital FNOL
Persona-based Apps
DXC Technology Partner Services
DXC Digital Enablement Platform
DXC Global Platform Operations Insurance Ecosystem:Partners and InsurTechsDigitally Enabled Business Services
© 2019 DXC Technology Company. All rights reserved.
Managed Virtual Infrastructure Platform Business Services Digital Platform and API’s Persona Based EngagementApps
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Open Ecosystems described as conversational API’s
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Platform instances managed On-demand
• On-Demand• Highly
Automated• Managed
Service
Platform Test Instances
Platform Production
Platform Dev Instances
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Business Services are selected from a catalogue
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Building a platform instance
Platform Cloud Infrastructure
Platform Services
Integrated Business Service Infrastructure
Integrated Business Services
Client Instance Packages
External Business Service Registrations
External Platform Connector SDK
Build Steps
May 21, 2019 9© 2019 DXC Technology Company. All rights reserved.
Every event is data creating new insight
May 21, 2019 10© 2019 DXC Technology Company. All rights reserved.
Process
Analyse
Platform data pipelinesFoundational Capability
Distribute
Configure & Manage
Dat
a Pr
ovid
ers
Data C
onsumers
Ingest & Store
Data Security
Anonymizer
Monitoring
Data Streams
BatchPush
Event Queue
API G
atew
ay
Notifications
Cleanser Transformer Geocoder
API Gatew
ay
Workflow & Scheduling Provisioning Deployment
Log
Functions
Notifications
Map Reduce
Cubes Exposure Analysis
Machine Learning
FunctionsQuery
BatchPull
Data Lake
Storage
Cold Storage
Data Catalog
BI
ClientReporting
Client Dashboards
Data Services
Data Access
Search NoLoCo API Builder
Tools
CoreReporting
CoreDashboards
Functions
Event Registration
© 2019 DXC Technology Company. All rights reserved. May 21, 2019
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