SXSW: Designing Smart Objects for Emotional People

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DESIGNING SMART OBJECTS FOR EMOTIONAL PEOPLE JENNIFER DUNNAM | #AIEMOTIONS
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Wearable technology, smart meters, and networked devices have generated an environment of abundant digital chatter. It’s now socially acceptable to compete with your FuelBand, send a text to your thermostat, and argue with Siri. Our eagerness to communicate with objects as we would a friend points to a new criterion for designing intelligent products. We want our technology to be smart, but also deeply personal. This presentation outlines the opportunities and risks associated with designing smart objects for emotional people. Through stories of emerging products and experimental research endeavors, it highlights the fine line designers must walk between enhancing the emotional intelligence of individuals, and replacing it.

Transcript of SXSW: Designing Smart Objects for Emotional People

Page 1: SXSW: Designing Smart Objects for Emotional People

DESIGNING SMART OBJECTSFOR EMOTIONAL PEOPLEJENNIFER DUNNAM | #AIEMOTIONS

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A NEW GENERATION OF SMART OBJECTS

PASSIVELY SENSE YOUR EMOTIONAL STATE OF BEING

PERSONALIZE THE OUTPUT TO ALIGN WITH NATURAL BEHAVIOR

AND COMMUNICATION

INDIVIDUAL OBJECT

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TECHNOLOGYIS ADVANCING

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BUT... OUR VULNERABILITIES PERSIST

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“Should you meet the needs of people with something that basically suckers them?”

— CLIFFORD NASS

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A RELATIONSHIP MODEL FOR HUMAN EXPERIENCE

RELATIONSHIPS WITH OUR

ENVIRONMENT

RELATIONSHIPS WITH OTHER PEOPLE

RELATIONSHIPS WITH OURSELVES

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A RELATIONSHIP MODEL FOR HUMAN EXPERIENCE

RELATIONSHIPS WITH OUR

ENVIRONMENT

RELATIONSHIPS WITH OTHER PEOPLE

RELATIONSHIPS WITH OURSELVES

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A RELATIONSHIP MODEL FOR HUMAN EXPERIENCE

RELATIONSHIPS WITH OURSELVES

RELATIONSHIPS WITH OUR

ENVIRONMENT

RELATIONSHIPS WITH OTHER PEOPLE

Page 11: SXSW: Designing Smart Objects for Emotional People

A RELATIONSHIP MODEL FOR HUMAN EXPERIENCE

RELATIONSHIPS WITH OURSELVES

RELATIONSHIPS WITH OUR

ENVIRONMENT

RELATIONSHIPS WITH OTHER PEOPLE

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A RELATIONSHIP MODEL FOR HUMAN EXPERIENCE

RELATIONSHIPS WITH OUR

ENVIRONMENT

RELATIONSHIPS WITH OTHER PEOPLE

RELATIONSHIPS WITH OURSELVES

OPPORTUNITIES TO ENHANCE THESE RELATIONSHIPS

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SIX CHARACTERISTICS OF EMOTIONAL INTELLIGENCE

1 SELF-AWARENESS

2 SELF-CONTROL

3 MOTIVATION

4 SELF-EXPRESSION

5 SOCIABILITY

6 EMPATHY

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SELF-AWARENESSRATIONALIZER | PHILIPS | 20091

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SELF-CONTROLNEVERMIND | REYNOLDS | 20132

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MOTIVATIONCLOCKY | NANDA | 20053

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SELF-EXPRESSIONAFFECTIVA | AFFDEX | 20134

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SOCIABILITYCHAIN-MAIL VEST | CZERWINSKI | 20135

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EMPATHYPREGNANCY BELT | HUGGIES | 20136

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SELF-EXPRESSION SOCIABILITY EMPATHY

SMART OBJECTS FOR EMOTIONAL PEOPLE

SELF-AWARENESS SELF-CONTROL MOTIVATION

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“It’s easy to be so immersed in technology, we forget what we know about life.”

— SHERRY TURKLE

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