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CURRICULUM VITAE

G. SWAMYC/o. Chandraiah,H.No.1-9-252/10/G/4,

Ramnagar, Cell No.9573320320,9059107707.Hyderabad 500 020 !mail" #$amy.gaddam007%gmail.&om

Summary

Having 4+ years of experience in field of Auto Mobile Services like workingtowards excellent customer satisfaction, Defect diagnosing works on complaint,toanalyze warranty failures and process warranty claims related and Improve the workshop effciency and productivity,

Work Experience

Working as Senior Service ngineer in Automotive Manufacturers Pvt Ltd!Dealers of "ahindra # "ahindra $ehicles also %otek work& Hydera'ad fromMay2!2 to "ill #ate&

Working as Service advisor and warranty Incharge in Automotive

Manufacturers Pvt Ltd!Dealers of "ahindra # "ahindra(&)uto nagar Hydera'adfrom Marc$ 2% to Au& 2'&

Worked as Service technician to Service team leader to Service advisor in (un

automobile )p* ltd!#ealers of $evrolet*Service Department, *tc +roadHydera'ad from ,an- 2. to /eb 2%&

Worked as 'rod(&)ion *(+eri#orMold Tech Ltd., (CNC Injection Moulding Mchine!

("l!tic Indu!t#$%%, &$de#'d, #o) *une, +- to ec, +- &

Academics

-&.ech !"echanical ngineering( in vast$alya 0nstitute of science tec$nol&y

-hongiri from /niversity of 0ntu hydera'ad

Diploma in "echanical ngineering from S&-&.., Warangal with 123

-oard of Intermediate ducation !$ocational *&&.(, from 4smani /niversity With

563&

,ob Profile

Having experience .rou'le shooting diagnoses with %7I8 .ool on *enault vehicles #

S")*. .ester on "ahindra vehicles

Handling %ustomer %omplaint and Handling total work shop with staff

9nowledge a'out on vehicle "aintains of ngine overhaul, gear 'ox overhaul,

Differential, 'rakes, lectrical Wiring Diagrams etc&

$ehicle road test with .echnical specialist and customer on %ritical complaints&

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*educe the customer concerns and analysis the repeat repairs # *evisits

8roviding .echnical support to dealer net work of !.S-, *ecall, .ek)rticle, *epair

process, "aintains schedule, 8rocess circular, .ekalerts etc&&

"onitor %ontrol and Improve service performance, :uality work, productivity,

fficence, Improve 7a'ors, %onducting of "orning meetings

%onducting class room trainings for Supervisors and "echanics

Schedule vehicles;e married&)ddress > kurella,)thmakur!m(

& algonda 1?6AAA,)8&

Driving 7icense o > D7E)8AC@@@2CC??6

Date> FA?FC?AC8lace> (G. SWAMY%