SVMi-8

SVM FAMILY PHILOSOPHY

• PLUG IN CARDS

• DESIGNED EXCLUSIVELY FOR DCS FAMILY

• INTEGRATED SIGNALING

• INNOVATIVE FEATURES

• OUTSTANDING VALUE

SVM FAMILY

•SVMi - 4• 2-4 ports and 16/32 Mbx

• Easy to use

• Easy to Install

• Inexpensive

• Reliable

• Emphasis on user features

SVM FAMILY

•SVMi - 8• Based on the success of the 4

• Includes:– Larger capacity (4-8 ports / 1000 Mbx)– Choice of Storage options– Emphasis on Call completion– Enhanced feature set– Subscriber improvements

SVMi-8 STORAGE OPTIONS

• HARD DRIVE• 2 GB

• 100s of Hours for memory intensive applications

• COMPACT FLASH• 128MB

• 12- 16 Hours of static memory

SVMi-8 CALL COMPLETION

• Auto Attendant V. Voice mail – This technology has failed to deliver as

promised – Voice mail is usually an admission of failure– Simplistic Auto Attendant is unsuited to

today’s mobile professional– We all need a communication device that

enhances communications

SVMi-8 FEATURE SET

• SYSTEM OPERATING MODES– Beyond Day and Night…– 99 Modes available– Modes can completely define the Character of

the application– Can be over ridden manually– Follow the DCS or a pre defined schedule

SVMi-8 FEATURE SET

• System Schedules– Day / Night / Automatic Holidays and Special

Events

• Multiple Language Support

• Public or Private Language choice– English and French…..

SVMi-8 FEATURE SET

ACCESS MANAGER

• A dedicated 24/7 personal assistant to manage your calls!

– Where are you?– How do you want your calls handled?– For how long?

SVMi-8 FEATURE SET

ACCESS MANAGER

• Where are you?– Call Forwarding

• Non supervised

– Follow Me (Off Premises Transfer)• Supervised or Non supervised

– Find Me• Search a database of numbers

SVMi-8 FEATURE SETACCESS MANAGER

• How do you want your calls handled– Call Blocking

• Does not contact you. Plays the Night (unavailable) greeting

– Night Intercept • Follows your personal day / Night schedule

– Call Screening • You may Accept, Reject, Redirect the call or record

a Real time greeting

SVMi-8 FEATURE SET

ACCESS MANAGER• For how long ?

– Until further notice– Next few hours– End of this day – Beginning of next day– Coming day of week– Specific date and time

SVMi-8 FEATURE SET

ADDITIONAL ACCESSIBILITY FEATURES

• Park and Overhead Page– Can be assigned on a per mailbox basis– Multiple internal external zone support

• Hold for Busy Station

- Announce Hold Position– Announce Hold Time

SVMi-8 FEATURE SET

ADDITIONAL ACCESSIBILITY FEATURES

• Multiple ext #s – Each subscriber may have multiple ext #’s, each with an

individual greeting and options

• Password option– Any Subscriber, option, object or application may be password

protected.

• Retrieve Public caller

SVMi-8 FEATURE SET

SUBSCRIBER ENHANCEMENTS

• MESSAGE GROUPING– CHECK ONLY THE MESSAGES YOU

WANT TO HEAR

– Callback requests, Urgent, New / Saved, From Specific sender, Private, Undelivered, Reminders, All

SVMi-8 FEATURE SET

SUBSCRIBER ENHANCEMENTS

• Reminders can now be sub-classified and even scheduled for future delivery

• Notification Schedules – Pager notification– Message Alert Notification

SVMi-8 FEATURE SET

MESSAGING ENHANCEMENTS• Message Delivery Options

– Urgent– Return receipt– Callback requested– Private– Reply required– Future Delivery

• Distribution Lists

SVMi-8 FEATURE SET

Personal Services

• Workload Manager– Group Reminders by Commitments, Follow

ups and tasks and active or pending status

• Stored Phone Numbers– Use as speed dial and find me

• Availability Schedule– Define your availability schedule

SVMi-8 FEATURE SET

SUBSCRIBER ENHANCEMENTS• User Greetings

– No Answer- Busy / On Hold- Call Blocking- Night- Call Screening– Mailbox

SVMi-8 FEATURE SET

Audiotext Features

• Audiotext – Announcements– Audiotext Librarian – Automatic Announcement Delete– Time or number of plays– Easy announcement set up

SVMi-8 FEATURE SET

• Voice Form Questionnaire ( Q & A) Features

– Unlimited Questions– Collect speech or DTMF– Multiple or single Response Destinations – Team Transcription

SVMi-8 FEATURE SET

• On Screen System Reports – Application report– Subscriber report– Messaging report– Port report– Time Report

• Back Up, Restore and file transfer

SVMi-8 FEATURE SET

• Increased control over application call flow– 8 New application Blocks– Class of service, Audiotext, Q & A– Multiple instances of each block can be created– Access to previously hidden screens

Allow for complex apps and integration changes

SUMMARY

• A BIG BROTHER TO SVMi-4

• CHOICE OF STORAGE

• INCREASED PROGRAMMABILITY

• ADDITIONAL SUBSCRIBER FEATURES

• IMPROVED MESSAGING

• ENHANCED FEATURES TO SUPPORT THE MOBILE PROFESSIONAL

SVM FAMILY

What’s Next ?