Sustaining Ethics and Compliance Learning Through Core ...€¦ · Sustaining Ethics and Compliance...

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Copyright 2016/ ELI, INC. All Rights Reserved 1 Sustaining Ethics and Compliance Learning Through Core Values and Behaviors Stephen M. Paskoff, Esq. President and CEO ELI SCCE Utilities & Energy Compliance Conference February, 2016 © Copyright 2016 • All Rights Reserved Employment Learning Innovations, Inc. • Atlanta, Georgia Session Agenda Overview Core Ingredients and What Must Be Learned Proving the Business Case The MSS Model Sustaining Cultural Change © Copyright 2016 • All Rights Reserved Employment Learning Innovations, Inc. • Atlanta, Georgia

Transcript of Sustaining Ethics and Compliance Learning Through Core ...€¦ · Sustaining Ethics and Compliance...

Page 1: Sustaining Ethics and Compliance Learning Through Core ...€¦ · Sustaining Ethics and Compliance Learning Through Core Values and Behaviors Stephen M. Paskoff, Esq. President and

Copyright 2016/ ELI, INC. All Rights Reserved

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Sustaining Ethics and Compliance Learning ThroughCore Values and Behaviors

Stephen M. Paskoff, Esq.President and CEO

ELI

SCCE Utilities & Energy Compliance Conference

February, 2016

© Copyright 2016 • All Rights Reserved

Employment Learning Innovations, Inc. • Atlanta, Georgia

Session Agenda

• Overview

• Core Ingredients and What Must Be Learned

• Proving the Business Case

• The MSS Model

• Sustaining Cultural Change

© Copyright 2016 • All Rights Reserved

Employment Learning Innovations, Inc. • Atlanta, Georgia

Page 2: Sustaining Ethics and Compliance Learning Through Core ...€¦ · Sustaining Ethics and Compliance Learning Through Core Values and Behaviors Stephen M. Paskoff, Esq. President and

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Overview and Introduction

What’s Your Worst Nightmare?

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Employment Learning Innovations, Inc. • Atlanta, Georgia

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How Most Compliance Learning Works

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Employment Learning Innovations, Inc. • Atlanta, Georgia

Four Key E&C Rules to Remember

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Employment Learning Innovations, Inc. • Atlanta, Georgia

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Four Key E&C Rules to Remember

• Know Key Code Sections and Core Behaviors

• Never Fabricate or Lie

• Welcome Concerns

• Get Help

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Employment Learning Innovations, Inc. • Atlanta, Georgia

How Compliance Learning Should Work

CU

LT

UR

E

PREVENTION

DETECTION

CORRECTION

QUICK

RESOLUTION

SAFETY

COMPLIANCE

ISSUES

RAISED

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Employment Learning Innovations, Inc. • Atlanta, Georgia

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PROVING THE BUSINESS CASE

The Risks

!! DANGER !!

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Employment Learning Innovations, Inc. • Atlanta, Georgia

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The Trouble with Legal Parking

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Perspective on Ethics and Compliance Risks

Illegal

On the Cusp

Careless & Unwelcoming

Sporadic Adherence

For the Co-Workers?• Low Morale• Heightened Stress• Inability to Work as a Team• Decreased Loyalty• Injury

For the Organization?• Lack of Productivity • Loss of Values• High Turnover• Bad Publicity • Hefty Fines• Compliance

Oversight

• Safety Hazards

For the Violators?• Career & Reputational Damage• Personal Liability• Jail Time

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Employment Learning Innovations, Inc. • Atlanta, Georgia

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Let’s Do the Math

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Employment Learning Innovations, Inc. • Atlanta, Georgia

Three Key Principles of E&C Learning

MAKE IT MATTER.

MAKE IT SIMPLE.

MAKE IT STICK.®

Key Principles

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Employment Learning Innovations, Inc. • Atlanta, Georgia

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MAKE IT MATTER

How Teaching Rules Change Behavior

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Employment Learning Innovations, Inc. • Atlanta, Georgia

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A Learning Model: How Lawyers Learn

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And What Have We Learned?

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Employment Learning Innovations, Inc. • Atlanta, Georgia

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MAKE IT SIMPLE

MAKE IT STICK

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The Three Learning Questions

purpose

method

lesson

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Employment Learning Innovations, Inc. • Atlanta, Georgia

A Daily Reinforcement Model

MODELVALUES AND

LESSONS

FOLLOW UPAND

REINFORCE

BUILDAN OPENCULTURE

HOLDACCOUNTABLE

COMMUNICATEAND

INTEGRATE

Retention

Application

Prevention

Detection

Correction

Benefits

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Employment Learning Innovations, Inc. • Atlanta, Georgia

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The Most Important E&C Learning Principle

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Employment Learning Innovations, Inc. • Atlanta, Georgia

The Limits of Learning

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Employment Learning Innovations, Inc. • Atlanta, Georgia

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He Said it Best

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Employment Learning Innovations, Inc. • Atlanta, Georgia

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Employment Learning Innovations, Inc. • Atlanta, Georgia

THANK YOU!

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