SUSTAINABILITY REPORT 2018 - Singapore Exchange · F J Benjamin is an industry leader in brand...

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SUSTAINABILITY REPORT 2018

Transcript of SUSTAINABILITY REPORT 2018 - Singapore Exchange · F J Benjamin is an industry leader in brand...

Page 1: SUSTAINABILITY REPORT 2018 - Singapore Exchange · F J Benjamin is an industry leader in brand building and management ... , bags, and accessories, to fragrances and cosmetics, timepieces,

SUSTAINABILITYREPORT 2018

Page 2: SUSTAINABILITY REPORT 2018 - Singapore Exchange · F J Benjamin is an industry leader in brand building and management ... , bags, and accessories, to fragrances and cosmetics, timepieces,

CONTENTS

02

03

04

05

06

07

08Board Statement

About this Report

Year in Review

Stakeholder Engagement

Materiality Assessment

Our Value Chain

Introduction

15

12 Our People• ProfileofourWorkforce• Talent Management and Development

Our Environment• Energy and Emission

09 Our Governance• ResponsibilityforSustainabilityGovernance• Ethics and Integrity• Compliance with Laws and Regulations

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BOARD STATEMENT

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F J Benjamin Holdings Ltd (“F J Benjamin” or “the Group” is proud to present our Inaugural Sustainability Report this year, which documentsoursustainabilityperformanceforthefinancialyearended30June2018.Withourstakeholdersinmind,itisfirmlybelievedthat operating our business sustainably has a positive long-term and far-reachingimpact on the Group’s business operations and the value we generate. In pursuit ofthis, the Board remains vigilant in managing our Environmental, Social and Governance (“ESG”) commitments together with senior management, in driving the Group’s overall growth and development in a sustainable manner. The ESG matters that we havedetermined, namely, corporate governance, talent management and development, and energy use and greenhouse gas (“GHG”) emissionsareofgreatimportancetousinrealisingtheGroup’sstrategicobjectivesintoday’sincreasinglydynamicbusinessenvironment. We are grateful to all Stakeholders who have supported the Group over the years. Thissustainabilityjourneyweareontakesunremittingeffortandwelookforwardtoyourcontinuedsupportinbuildingasustainablefutureforgenerationstocome.

Our Governance• ResponsibilityforSustainabilityGovernance• Ethics and Integrity• Compliance with Laws and Regulations

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F J Benjamin is an industry leader in brandbuilding andmanagement, anddevelopment ofretail anddistributionnetworks for international luxury and lifestylebrands across SouthEastAsia.Witharichheritagedatingbackto1959andlistedontheMainboardofSingaporeStockExchangeTradingLimited(“SGX-ST”)sinceNovember1996,FJBenjamincurrentlyhasofficesinSingapore,MalaysiaandIndonesia,managesover20iconicbrandsandoperates220stores.TheGroupcomprisestwocorebusinesses.TheyareLuxuryandLifestyleFashionRetailingandDistribution andTimepieceDistributionwith an extensive portfolio of products ranging fromadultapparels,footwear,bags,andaccessories,tofragrancesandcosmetics,timepieces,nursery-relatedproductsandbeddings.

In moving along with times, whilst our brick and mortar stores give us unique advantages, the Grouprecognisesthegrowingsignificanceofembracingtechnologytoengageourcustomersacrossalltouchpoints.Tothatend,theGroupisworkingtowardsanomnichannelapproach,assupportedbyourOmnichannelAdvisoryBoardestablished inMarch2018, todevelopatrulyimmersiveandseamlessexperiencethatintegratesbothourphysicalstoresandonlinechannelforourcustomers.

OUR BRANDS

Luxury and Lifestyle Fashion Retailing and DistributionF J Benjamin exclusively retails and distributes 14 brands across various territories, namely,Babyzen, Céline, Givenchy, Guess, La Senza, Loewe, Marc Jacobs, Pretty Ballerinas, Rebecca Minkoff,Sheridan,Superdry,TomFord,USPoloandVNC.

Timepiece DistributionOurtimepiecedistributionnetworkexclusivelycoversbrandssuchasAlpina,Casio(inIndonesiaonly), Frederique Constant, Gc, Guess, Nautica, Superdry and Victorinox Swiss Army acrossSoutheastAsia.

INTRODUCTIONABOUT F J BENJAMIN

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ThisreportisFJBenjamin’sinauguralSustainabilityReportinwhichweseektolaythefoundationas responsible stewards towards sustainability. It provides anoverviewofourbusiness in thecontextofourmaterialsustainabilitypractices,alongsidethedisclosureofourperformancewithinsightsintotheopportunitiesandchallengespresent. Reporting Scope Unless otherwise specified, the report consists information in relation to theperformance forperiod1July2017to30June2018(“FY2018”)coveringsignificantoperationsoftheGroupinSingaporeandMalaysia.Thewholly-ownedsubsidiariesareasfollows:

WemayconsiderexpandingourscopeasFJBenjaminmaturesinourSustainabilityReportingjourney.

Reporting StandardsThisreporthasbeenpreparedwithreferencetoGlobalReportingIndex(“GRI”)Standards:‘Core’optionandtheSustainabilityReportingGuideofSGX-STPracticeNote7.6.TheGRIStandardswereselectedastheyareaglobally-recognisedandwidelyadoptedframeworkforreportingonsustainabilitymattersrelevanttoGroup’sindustryandnatureofbusiness.Thistherebyencouragesadegreeofconsistencyandcomparabilitythatmakesdisclosedinformationmeaningfultothemarketandsociety.

Assurance for ReportFJBenjaminhasnotsoughtexternalassuranceforthisreport.Wewillconsiderdoingsoasourreportingjourneymaturesovertime.

Feedback MechanismWewelcomeyourfeedback.Rangingfromgeneralinformation,mediacoverage,investorrelationstohumanresourcesmatters,ourcorporatewebsitehaslistedspecifice-mailcontactsavailableforinterestedpartiestocontactorraiseanyconcerns.Forsustainability-relatedmatters,[email protected].

ABOUT THIS REPORT

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NAME OF SUBSIDIARIES COUNTRYF J Benjamin (Singapore) Singapore

FJBenjaminLifestyle SingaporeFashion Dynamics Singapore SingaporeF J Benjamin (M) MalaysiaFJBenjaminLifestyle Malaysia

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YEAR IN REVIEW

Financial Highlights

S$166 mTotal Revenue

S$52.9 mTotal Net Assets

SustainabilityHighlights

FY2018: YEAR IN REVIEW

Award

Zero validated cases of non-compliance to laws and regulations and corruption

Average of 35h training hours per front line employee

Employer Appreciation Award 2018 by SCORE

$

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STAKEHOLDER ENGAGEMENTWerecognisethatengagingourstakeholdersandenhancingtherelationshipswehavewiththemareofimportanceinensuringthesustainabilityofthebusinessinthelong-run.Ourapproachisasdetailedbelow.

KEY STAKEHOLDER

GROUPSSTAKEHOLDERS’ KEY INTERESTS

MODES OF ENGAGEMENT

FREQUENCY OF ENGAGEMENT

OUR RESPONSE

Shareholders • Good governance• Sustainablefinancial• Compliance with

regulatory compliance• AccountabilityofESGperformance

Annual Report

Timely announcement ofmaterialinformation,includingfinancialperformance,throughSGXNETandonFJBenjamin’s website

Annual General Meeting (“AGM”)

Sustainability Report

Annually

As required

Annually

Annually

Weaimtoprovideupdateson key developments in a timely manner through the various engagement methods inplace.TheAGMfurtherprovidesaninteractiveplatformformanagementtoaddressany concerns raised by the shareholders.

Employees • Internal cohesiveness• Career growth• Training and

development• Fair employment

practices

Tailored Brand training programmes

Minifestivepartiesandbonding sessions

Officeclosureontheeveofmajorholidays Distributionoffestivegoodiestoofficeandstorestaff

As required

Ad-hoc

As required

Ad-hoc

Thewell-beingandgrowthofouremployeesmattertous.Westrivetoboostthemoraleandfosterharmony by celebrating a diverse rangeoffestivities,providingacomprehensivesuiteofemployeebenefits,aswellas,caterrelevanttraining to allow our employees toperformtheirtaskseffectively.RefertoOurPeopleformoredetailsonourapproach.

Customers • Quality product and services

• Timely updates on product launches and developments

Loyalty programs

Electronic direct mailers to customers on respective brand’s mailing list

On-going

Monthly

Customersatisfactionisattheheartofeverythingwedo.Thisis why we invest in our people in ensuringtheyareperformingattheirbesttomeettheneedsofourcustomers.

Suppliers (including Brand Principals)

• Long-term partnership• Reliable supply chain

Reports on brand sales and inventory performance

Buy trips organised by Brand Principals

Conductingofstorewalksand meetings with Brand Principals

Monthly

Quarterly

HalfYearly

Our suppliers and brand principalsarekeydriversoftheperformanceofourbusiness.Weadoptanhonest,opencommunication approach with discussions on risks and enhancement opportunities in ensuring the products stay attractivetocustomers.

Government and Regulatory Bodies

• Compliance with relevant government policies, rules and regulations

Regulatoryfilings

Respondtorequestsforinformationviasurveys

As required

As required

Werecognisethatcomplianceiskeyfactorindeterminingthe reputation and success oftheGroup.Assuch,atFJBenjamin, we regard this with high importance to ensure that we meet all applicable regulatory requirements.Forfurtherdetailsonourapproach,pleaserefertoOurGovernancesectionofthereportforourapproach.

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MATERIALITY ASSESSMENTTheGrouphasformalisedtheengagementapproachwithourstakeholdersintheidentificationandprioritisationofourmaterialsustainabilitymattersasillustratedinfigures1and2.Ourfour-stepapproachisoutlinedbelow.

Figure1:MaterialityAssessmentResults

The highly-ranked sustainability matters which took into account both internal and external perspectives were prioritised through an anonymous voting exercise among representatives from various departments.

A list of potential material sustainability matters were identified through a desktop analysis of Sustainability Reports published by industry players and discussions with key personnel across various departments.

The validated material sustainability matters will be reviewed in subsequent reporting period to ensure that reported matters remain relevant.

The material sustainability matters identified in step 2 were subsequently validated by the Board for reporting in our sustainability report.

VALIDATION

PRIORITISATION

PRIORITISATION REVIEW

VALIDATION

REVIEW

IDENTIFICATION

IDENTIFICATION

IMPORTANCE TO INTERNAL STAKEHOLDERS

High

Not material Additional mattersMaterial matters

Corporate governance

Talent managementand development

Energy use andGHG emissions

HighLow

IMPO

RTAN

CE T

O E

XTER

NAL

STA

KEH

OLD

ERS

1

A1

2

7

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Figure2:MaterialMattersandCorrespondingGRIStandardsTopics

REVIEW

PILLARS MATERIAL MATTERS CORRESPONDING GRI 2016 STANDARDS TOPICS

Our Governance Corporate governance GRI205:Anti-corruptionGRI307:EnvironmentalComplianceGRI419:SocioeconomicCompliance

Our People Talent management and development

GRI404:TrainingandEducation

PILLAR ADDITIONAL MATTER CORRESPONDING GRI 2016 STANDARDS TOPICS

Our Environment Energy use and GHG emissions

GRI302:EnergyGRI305:Emission

1

2

A1

8

OUR VALUE CHAIN

F J Benjamin offers an extensive range of products under its belt of brands within the international luxury and lifestyle market. We strive to establish stable and long-term relationships with our brand principals in delivering products that meet the demands of today’s customers.

Partnership with Brand Principals (Suppliers)

We work with trusted forwarders which promote the safe and efficient transportation of products to warehouses, thereby reducing carbon footprint and better workplace environment.

Nominated Forwarder

Favourable storage conditions preserve the quality of the products for our customers.

Optimal Storage SolutionsOur stores are tailored to deliver unique and engaging experiences for our customers. In pursuing a sustainable business model, we are inching towards the integration of online and physical store experiences, whilst taking into consideration efficient use of energy. All in all, this creates greater value to our customers and profitability.

Stores and Contented Customers

FJBenjamin’svaluechainspansacross4coreprocesseswithamultitudeofstepsanddecisionsmadealongtheway,frompartneringwithourbrandprincipaluptothemomentacustomerpicksupaproductofftheshelvesofthestores.

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OUR GOVERNANCEThe Board strives to enhance shareholder value by upholding high standards of corporate governance, integrity and accountability at all levels, underpinned by robust internal controls in monitoring compliance matters, code of ethics and risk management system.

Responsibility for Sustainability GovernanceOur everyday decisions have implications on the business and its long-term sustainability, which iswhytheBoardisassumingresponsibilityinoverseeingandmanagingtheESGmatters,furthersupportedbytheChiefOperatingOfficer(“COO”),therespectiveHeadofDepartments(“HODs”)andSustainabilityReportingTeampersonnelfromvariousdepartments.

TheBoard

Chief Operating Officer

Head Of Departments

Sustainability Reporting Team

(Finance, Compliance, Human Resources, Investors Relations)

Ethics and IntergrityApproachFJBenjamin’sCorporateCodeofEthicsservestoreinforceitsvalues(Figure3)andinstillinitsculture,thedutiesandobligations(“CodeofConduct”)ofitsemployeeswithintheorganisation.This has brought the company success over years, to its valued shareholders, principals, business partnersanditscustomers.

Overseen and monitored by F J Benjamin’s Regional Compliance and Internal Audit department, itisalsoregardedasthepersonalresponsibilityofeveryemployeeanddirectortounderstandand comply with the Code of Conduct that is made available to all new employees duringemployeeinduction.FJBenjaminmaintainsitszerotolerancetowardsanyviolationoftheCodeofConduct.Anywrongdoingsmayresultindisciplinaryactions,whichincludereportingofmattertotheauthoritiesincasesofsuspectedcorruptionoranyformsofcriminalact.

All stakeholders can also raise any matters pertaining to possible improprieties in financialreportingorothermatterswithguidancefromourwhistle-blowingpolicywhichdetailsexamplesof reportable incidents and reportingprocedures, aswell as, the investigation and feedbackprocessthereafter.

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Figure3:FJBenjamin’sValues

Figure4:CodeofConduct

CODE OF CONDUCTHonestandfairbusinesspracticesConfidentialityofinformationConflictofinterestProtectionofcompany’sassetsandresourcesEmployment and remuneration practicesMaintaining relations with suppliers, contractors and customersFinancial accountability and controlsResponsibilities to the community and environmentPersonalconductoutsideofworkhours

Upholding a Corruption-free EnvironmentAnti-corruption practices are communicated to all employees during their induction program upon joining the company. It is required for employees to acknowledge and abide to theSupplementaryStaffPolicydetailinganti-corruptionpracticesfurthertothetermsandconditionsstipulatedintheiremploymentcontract.

PerformanceInFY2018,100%ofouremployeeshaveacknowledgedbysigningoffontheirSupplementaryStaffPolicy.Tothatend,wehavealsoachievedzerosubstantiatedcasesofcorruptionduringtheyear.

Weconstantlyaspiretobuildandenricheachbrandunderourcarebutalwaysincognizanceofthehighestqualitystandardsthatareconsistentwiththebrand’slegacyandimage.Weaspiretolong-termrelationshipswithprincipalswhichareatestimonialofourintegrityandcommitmenttoourbusinesspartners.

We endeavour to enhance shareholdervalueoverthemediumtolongterm.

Weaspire tobe themostdistinctiveandresponsive organisation with the highest quality standards in all our undertakings.We lead by example whilst maintaininga strongsenseofour identity,objectivityofthoughtandaccountabilityofresultsinpursuitofexcellence.We continually strive for an environment

of resilience through professionalism,commitment and sound business practices. We are proactive, resourcefuland entrepreneurial and aspire to continuously inspire and motivate ourselves and our desire to learn and progressinacompetitiveenvironment.

We endeavour to provide customerservice excellence, extending beyondgeography and product, enhancing the entireshoppingexperience.

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OUR GOVERNANCETarget

TARGET FY2018 PERFORMANCEZerosubstantiatedcasesofcorruption

100%of new staff to acknowledge theSupplementaryStaffPolicyonanti-corruptionpractices

TARGET FY2018 PERFORMANCEZero validated non-compliance cases with all applicable laws and regulations

ApproachThe Group recognises that by engaging in socially-responsible business practices and maintaining compliance with the applicable laws and regulations where it operates in, it builds positive reputationwhichgives F JBenjamin anedgeover its peers in termsof its offeringsand recruitment of high-calibre candidates. These are pertinent factorswhich drive businessperformanceandenableustoachieveourobjectivesandgreatergrowthasaGroup.

Foranynewregulatoryrequirements,relevantstaffareprovidedopportunitiestoattendtrainingandworkshopstogainabettergraspofthecompliancerequirements.Inaddition,FJBenjaminworkscloselywithaccreditedexternalauditorsanditslegaladvisorstoensurethatallregulatoryrequirementswithSGX-STlistingrulesandthevariousInternationalFinancialReportingStandardsareadheredto.

PerformanceAsatestamenttotheeffectivenessofthemanagementandmeasuresinplace,wehaveachievedzerovalidatednon-compliancecaseswithallapplicablelawsandregulationsduringtheyear.Wewillstrivetomaintainthisgoodtrackrecordinthefollowingyears.

Target

For more details, please refer to the Corporate Governance Report in the FY2018 Annual Report.

Compliance with Laws and Regulations

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OUR PEOPLE

TARGET FY2018 PERFORMANCEZero validated non-compliance cases with all applicable laws and regulations

Our employees are dynamic individuals with diverse backgrounds who are key assets to the Group. Where we stand today would not have been possible without the dedication and collaborative efforts by each of our employees.

Profile of our WorkforceAsat30June2018,wehaveatotalof740full-timeemployeesonpermanentcontractinSingaporeandMalaysia.Thismakesupapproximately81%ofourtotalemployeesinFY2018.EmployeeswithinFJBenjaminarecategorisedintofrontlineandbackend.Frontlineemployeescomprisesalesassociate,supervisorsandmanagerswhilstbackendcompriseexecutives,managersandseniormanagement.With a spectrum of brands and stores tomanage, we have a relativelysignificantnumberoffrontlineemployeesincomparisontobackendemployeesonpermanentcontractof511isto229.

AtFJBenjamin,wearecommittedtoupholdingfairemploymentpracticesandcomplywiththerespectivelocalhiringregulations.Asanorganisationthatrespectsandcelebratesdiversity,wedonottolerateanyformofdiscriminationandwestronglybelieveintheprovisionofequitableopportunities.Weperiodically reviewour remunerationpackages to ensure that they remaincompetitiveintherecruitmentandretentionofemployees.

SCORE APPRECIATION AWARDS 2018

Singapore Corporation of Rehabilitative Enterprise (“SCORE”) was established as a statutoryboardundertheMinistryofHomeAffairstoofferopportunitiesofrehabilitationandaftercareservicestoinmatesandex-offendersinhelpingthemreintergrateintothenationalworkforceandlocalcommunity.

F J Benjamin is proud to have collaboratedwith SCORE and contributed to thismeaningfulcausebyofferingemploymentopportunitiestooffendersandex-offenders.In2018,SCOREhasawardedFJBenjamin (Singapore) Pte Ltd anEmployerAppreciationAward for its continuedcollaborationwiththeorganisationoverthepast3years.

Figure5:TotalNumberofEmployeesbyEmploymentContractandTypeinFY2018,byGender

FY2018

PART-TIME,TEMPORARYCONTRACT

FULL-TIME,PERMANENTCONTRACT

45

248

129

492

Male Female

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Figure6:TotalNumberofEmployeesbyEmploymentContract,byRegioninFY2018

FY2018

TEMPORARYCONTRACT

PERMANENTCONTRACT

84

208

90

532

OUR PEOPLE

Singapore Malaysia

Figure7:TotalNumberofPermanentContractEmployeedbyEmploymentCategoryinFY2018,by RegionFY2018

Singapore Malaysia

350

300

250

200

150

100

50

Sales AssociateFrontline

FRONTLINE

SeniorManagement

Supervisors Managers ManagersExecutivesBackend

BACKEND

92

22 47 17 208 89 9

59

333

116

Talent Management and DevelopmentApproachF J Benjamin’s growth is sustained by the people who work tirelessly to keep operations running smoothly,tobringlatestproductstothestoreandthedeliveryofvaluedservicetoourcustomers.Thus, we seek to ensure that our employees receive the necessary resources they need to reach theirfullestpotentialprofessionally.

As a retailer anddistributorof products, a significant amountof training is tailored tobrandstipulated requirements and are conducted by the store operations and merchandising team to ensure that service standards and product knowledge of the front-end employees meettheexpectationsoftheBrandPrincipals.Asrequired,wealsohaveanin-houseACTAcertifiedtrainerwhoisqualifiedtodelivertrainingindevelopingtheskillsetofouremployees.On-the-jobtrainingisfurtherimplementedatstoreswherebynewlyjoinedfront-endemployeeswillbebuddiedwithaseniorstafforsupervisorsatthestoreandaretestedontheirproduct-knowledgeusingachecklistattheendofthetrainingperiod.

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To identify relevant learning needs and interests of our employees, an annual performanceappraisal exercise is conducted at F J Benjamin. The appraisal results are subsequentlycommunicatedtoallemployeesandacknowledgedbythem.

PerformanceForFY2018,wehavecompleted theperformanceappraisal for100%ofouremployeesandachievedanaverageof35hoursoftraininghoursperfrontlineemployee.

Target

TARGET FY2018 PERFORMANCEToachieveanaverageof35traininghoursperfrontlineemployee annually

INTRODUCING MANDARIN COURSES

TobetterservetheneedsofourChinese-speakingcustomers,FJBenjaminhasspecificallyselected employees whose mother tongue is not Chinese to participate in a Conversational MandarinCoursetargetedatlearnersworkingfortheRetailIndustry,includingin-storecoaching.

In furtherensuring the coursemeets the specificneedsof theCompanyandBrandPrincipals,theHRmanagerworkedcloselywiththecertifiedlearningcentretoensurethattheprogrammecoveredalistofcustomerserviceterminologyfrequentlyusedbyeachBrand.

AsatendJune2018,21employeesacrossSingaporeandMalaysiahavesuccessfullycompletedtheconversationalmandarincourse.Theseemployeesareexpectedtosharetheirknowledgeandimpartwordslearnttofellowcolleaguesatthestores.Giventhesuccessofthisprogrammewhichhasbeenwell-receivedbyour frontlineemployees,weareencouraged toextend this tomoreemployeesinthefollowingyears.

Course Feedback

“WiththebasicsthatIhavelearntfromtheclass,Iamnowabletohandleenquiriesfromchinesespeakingcustomersandbuildbetterrapportwiththem.Ithasincreasedmyconfidencelevelwhencommunicatingwiththesecustomers.”-Sumiyati, La Senza

“Personally, learning mandarin has enchanced my knowledge and understanding towards the chinesecustoms.IcannowcommunicatewithmyChinesecolleagues,customersfromMainlandChina,TaiwanandHongKongontheongoingstorepromotionsandassisttheminfindingproductsandsizestheyneedinaneffectiveandefficientmanner.”-Komar, Superdry

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OUR ENVIRONMENT“Every single individual matters, every single individual makes some impact on the planet every single day, and we have a choice as to what kind of difference we’re going to make.”-Jane Goodall

Energy Emission and GHG EmissionsApproachIn recent years, the issue of climate change and its impacts havebecome increasinglymoreprominent,givingrisetotheurgentneedforcorporatesandindividualsworldwidetoaddressthem.AtFJBenjamin,ourprimaryenvironmentalfootprintstemsfromelectricityusedforlightingandair-conditioningtorunourretailstores,warehousesandoffices.

In our commitment to conserve electricity usage, we have installed Light Emitting Diode (“LED”) lightings which are more energy efficient and long-lasting in comparison to conventionalincandescentlightbulbsatnewstoresandretrofittedstoresoflargerfloorarea.

We further strive to inculcatea cultureofgoodenvironmentalhousekeepingpracticesatFJBenjaminoffices inSingaporeandMalaysia.Someofour initiatives include, switchingoff theofficelightsdailyduringlunch-hourperiodandwhennotinuseafterofficehours.Recently,ourheadquarters in Singapore shifted to anofficeof a smaller floor area,whichhas additionallyallowedustoachieveeffectiveutilisationofspaceandsavingsonenergyconsumption.Videoconferencingcapabilitiesarealsobuiltintofacilitateregionalmeetingsandreducethefrequencyofairtravel,therebyreducingourcarbonfootprint.

PerformanceWeare currently in theprocessofbuilding a structureddata collectionprocess to track andmonitor theperformanceofourelectrical consumptionbasedon thevarious retail storeandofficelocationsonamonthlybasis.

AttheendofFY2018,25storeshaveinstalledLEDlights.

TARGET FY2018 PERFORMANCETo implement a structured data collection process forenvironmentaldatabyFY2019

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Target

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GRI Content IndexGRI Standard

Disclosure Reference

Description Section of Report / Reasons for omission

Page Reference

GRI 102: General Disclosures 2016

Organisational Profile102-1 Nameoftheorganisation F J Benjamin Holdings Ltd -

102-2 Activities, brands, products, and services

Introduction:AboutFJBenjamin 03

102-3 Locationofheadquarters 1JalanKilangTimor,#07-01/02PacificTechCentreSingapore159303

03

102-4 Locationofoperations Introduction 03

102-5 Ownershipandlegalform Introduction 03

102-6 Markets served Introduction 03

102-7 Scaleoftheorganisation Introduction;

OurPeople:ProfileofourWorkforce

03

12-13

102-8 Informationonemployeesand other workers

Our People:ProfileofourWorkforce

12-13

102-9 Supply chain Our Value Chain 08

102-10 Significant changes to theorganisation and its supply chain

Introduction 03

102-11 Precautionary Principle or approach

Board Statement;

CorporateGovernanceReport:Risk Management and Internal Controls (Annual Report)

02

40-41

102-12 Externalinitiatives Notapplicable -

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GRI Standard Disclosure Reference

Description Section of Report / Reasons for omission

Page Reference

102-13 Membershipofassociations FJBenjaminispartofSingaporeRetailersAssociation,anon-profit,independent non-governmental retail trade body in Singapore

-

Stretegy102-14 Statementfromsenior

decision-makerBoard statement 02

Ethics and integrity102-16 Values, principles,

standards,andnormsofbehavior

OurGovernance:EthicsandIntegrity

09-10

Governance102-18 Governance structure OurGovernance:Responsibility

forSustainabilityGovernance09

Stakeholder Engagement102-40 Listofstakeholdergroups Stakeholder Engagement 06

102-41 Collective bargaining agreements

Notapplicable -

102-42 Identifyingandselectingstakeholders

Stakeholder Engagement 06

102-43 Approach to stakeholder engagement

Stakeholder Engagement 06

102-44 Key topics and concerns raised

Stakeholder Engagement 06

Reporting Practice102-45 Entities included in the

consolidatedfinancialstatements

About this Report 04

102-46 Definingreportcontentandtopic Boundaries

Materiality Assessment 07-08

102-47 Listofmaterialtopics Materiality Assessment 07-08

GRI Content Index

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GRI Content IndexGRI Standard

Disclosure Reference

Description Section of Report / Reasons for omission

Page Reference

102-48 Restatementsofinformation Norestatementsasthisisthefirstyearofreporting

-

102-49 Changes in reporting Notapplicable -

102-50 Reporting period About this Report 04

102-51 Dateofmostrecentreport This is F J Benjamin’s inaugural report

-

102-52 Reporting cycle On an annual basis -

102-53 Contactpointforquestionsregarding the report

About this Report 04

102-54 Claimsofreportinginaccordance with the GRI Standards

Introduction:AbouttheReport 04

102-55 GRIcontentindex GRIContentIndex 16-20

102-56 Externalassurance About the Report 04

GovernanceGRI 103: Management Approach 2016103-1 Explanationofthematerial

topic and its BoundaryOurGovernance:EthicsandIntegrity, Compliance with Laws and Regulations

09-11

103-2 The management approach and its components

OurGovernance:EthicsandIntegrity, Compliance with Laws and Regulations

09-11

103-3 Evaluationofthemanagement approach

OurGovernance:EthicsandIntegrity, Compliance with Laws and Regulations

09-11

GRI 205: Anti-Corruption 2016205-2 Communication and training

about anti-corruption policies and procedures

OurGovernance:EthicsandIntegrity

09-11

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GRI Standard Disclosure Reference

Description Section of Report / Reasons for omission

Page Reference

205-3 Confirmedincidentsofcorruption and actions taken

OurGovernance:EthicsandIntegrity

09-11

GRI 307: Environmental Compliance 2016307-1 Non-compliancewith

environmental laws and regulations

OurGovernance:Compliancewith Laws and Regulations

11

GRI 419: Socioeconomic Compliance 2016419-1 Non-compliancewithlaws

and regulations in the social and economic area

OurGovernance:Compliancewith Laws and Regulations

11

Training Management and DevelopmentGRI 103: Management Approach 2016103-1 Explanationofthematerial

topic and its BoundaryOurPeople:TalentManagementand Development

13-14

103-2 The management approach and its components

OurPeople:TalentManagementand Development

13-14

103-3 Evaluationofthemanagement approach

OurPeople:TalentManagementand Development

13-14

GRI 404: Training and Education 2016404-1 Averagehoursoftraining

per year per employeeOurPeople:TalentManagementand Development

13-14

404-3 Percentageofemployeesreceiving regular performanceandcareerdevelopment reviews

OurPeople:TalentManagementand Development

13-14

Energy Use and GHG EmissionGRI 103: Management Approach 2016103-1 Explanationofthematerial

topic and its BoundaryOurEnvironment:EnergyandGHG Emissions

15

103-2 The management approach and its components

OurEnvironment:EnergyandGHG Emissions

15

GRI Content Index

19

205-3 Confirmedincidentsofcorruption and actions taken

OurGovernance:EthicsandIntegrity

GRI 307: Environmental Compliance 2016307-1 Non-compliancewith

environmental laws and regulations

OurGovernance:Compliancewith Laws and Regulations

GRI 419: Socioeconomic Compliance 2016419-1 Non-compliancewithlaws

and regulations in the social and economic area

OurGovernance:Compliancewith Laws and Regulations

Page 21: SUSTAINABILITY REPORT 2018 - Singapore Exchange · F J Benjamin is an industry leader in brand building and management ... , bags, and accessories, to fragrances and cosmetics, timepieces,

GRI Standard Disclosure Reference

Description Section of Report / Reasons for omission

Page Reference

103-3 Evaluationofthemanagement approach

OurEnvironment:EnergyandGHG Emissions

15

GRI 302: Energy 2016302-1 Energy consumption within

the organisationOurEnvironment:EnergyandGHG Emissions

15

GRI 305: Emission 2016305-2 Energyindirect(Scope2)

GHG emissionsOurEnvironment:EnergyandGHG Emissions

15

GRI Content Index

20