Sustainability Report 2018 - Hotels in Sri Lanka | Aitken ......3. Mr. Janaka Manamperi...
Transcript of Sustainability Report 2018 - Hotels in Sri Lanka | Aitken ......3. Mr. Janaka Manamperi...
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Heritance Ayurveda Maha Gedara
Sustainability Report 2018
Moragalla, Beruwala
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Contents
Page
01. Message from General Manager 03
02. About Us 04
03. Sustainability Management Team 05
04. Sustainability Sub Committee Team 06
05. Outline of our Sustainability Programme 07
06. Activities pertaining to Waste
Management Systems at HAMG 08
07. Banana Plantation 09
08. Green Walk 10 - 11
09. Vegetable Cultivation 12
10. Significant Achievements 2018 13
11. Sustainability and Innovation 14 – 15
12. Green Initiative with Guest & Community
Participation 16 – 19
13. Sports Activities 20
14. Staff Activities 21 – 23
15. Awareness Programmes 24 – 27
16. Dogs Spay Clinic 28
17. Weekly Health Camp for Staff 29
18. Employees Annual Trips 30
19. Cookery Demonstration 31
20. Releasing Turtles 32
21. Vata / Pitta /Kapha Corners 33
22. Mixing Christmas Cake with guest participation 34
23. Sustainability Calendar 35
24. Energy Management Report 36
25. Water Management Report 37
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Message from General Manager Since the inception of Heritance Ayurveda Maha Gedara (2011) we have been steadfast in our belief that our business should have a positive social, economic and environmental input on the local community in which we operate. Taking care of our people and the world around us is simply the right thing to do. Operating a sustainable business model is no longer a choice, it is a necessity. Our hotel’s sustainability objectives are based on 3 core components:
One Earth - Minimizing our carbon footprint by implementing best practices. One People - Taking care of the health and safety of guests and employees. One Community - Social responsibility and business ethics.
In 2016, we continued to drive our One Earth initiative and achieve impressive savings. In one such effort, we recently introduced glass jugs to all guest rooms instead of using 1 litre PET bottles for drinking water as part of our continued effort to minimizing our carbon footprint. Guests are encouraged and motivated to refill their water jugs and join in our environmental efforts. Our One People initiative has given birth to an internal Ayurvedic clinic for staff members, which encourages our staff to present their health problems to the resident doctors for necessary care or cure and obtain information on prevention of illnesses. The Arts and Crafts Centre is an award winning component of our One Community initiative. Sri Lankan crafts are a dying art and our centre provides an idyllic location and customers to enable their skills and trade to flourish. Craftsmen from the nearby area are given a space to practice their trade and thereby add value to the local community. Our sustainability efforts extends the Ayurvedic philosophy followed by Heritance Ayurveda Maha Gedara further than just to hospitality and guests. Keeping in spirit with the holistic approach of Ayurveda to mind, body and soul, we apply the same to sustainability by our commitment to One Earth, One People and One Community.
Janaka Buddhakorala
General Manager
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About Us
Heritance Ayurveda Maha Gedara is a specialist Ayurveda hotel that promotes well being in serene and comfortable surroundings with professional Ayurveda treatments. Sri Lanka has a rich history of using Ayurveda to treat mind, body and soul and HAMG is the place to come to experience it. Nestled within 6 acres of lush tropical foliage, HAMG combines luxurious accommodation with professional Ayurveda treatments. Previously the Neptune Hotel (since 1974), an all-inclusive beach resort, it was reborn as HAMG in 2011 to focus on Ayurveda. Maha Gedara, which means “ancestral home”, uses traditional knowledge to combat stress, help rejuvenation and promote weight loss. HAMG is situated in the south-west coast of Sri Lanka, near the village of Beruwala ,which is a 2 hour drive (73 km) from the capital of Colombo. This part of the coast with its beautiful beaches fringed by coconut trees is popular among tourists who visit Sri Lanka. The hotel has 64 rooms and a fully equipped Ayurveda Centre. Guests have standard facilities in their rooms along with special provisions for their Ayurveda treatments. In preparation for the treatment, guests are provided with robes to wear as they walk through a serene environment to the Ayurveda Centre where they will be attended by a team of professionally qualified doctors and therapists. Ayurveda treatments will consist of therapeutic massages, oil treatments, herbal/steam bath as recommended by the resident Ayurveda Doctor. As part of the healing process, special medicines are prepared and administered to every guest by a professional pharmacy team headed by the doctors. Yoga and meditation is carried out periodically to add to the holistic experience. Guests can relax by our pool under the frangipani trees while sipping on fresh fruit juice. The beach which is a few metres from the hotel is easily accessible. Every room and the open air restaurant has a view of the beach. Modern amenities such as the gym, tv room, gem shops are also available. Our award winning Art and Craft Centre provides an opportunity for the guests to mingle with the local community and contribute to the upliftment of their trade. HAMG has 167 employees inclusive of 52 Ayurveda staff members and 19 executives headed by the General Manager. Guests mostly come from Germany, Austria, Switzerland, Russia and Japan for our Maha Gedara experience.
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1. Mr. Janaka Buddhakorala General Manager Administration
2. Ms. Nilanga Weerarathne Assistant Manager Administration
3. Mr. Janaka Manamperi Sustainability Coordinator Engineering
4. Ms. Marsha Mendis Ayurveda Centre Manager Ayurveda
4. Ms. Amitha Kariyawasam Executive Secretary Administration
5. Ms. Harshani Perera Asst. Front Office Manager Front Office
5. Mr. Rajith Abeysekara Executive Sous Chef Kitchen
6. Dr. Kalpana Ratiyala Chief Physician Ayurveda
7. Mr. Menu Lakmina Guest Relation Executive Front office
8. Mr. Nihal Wijayananda Administrative Executive FO/HK
10. Mr. J. N. Paranavithana Restaurant Executive Restaurant
Sustainability Management Team
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Sustainability Sub Committee Team
Dr. Sumudu Perera
Mr. Sunil Premalal
Ms. W.A. Chinthani
Ms. Chitha Namali
Mr. Rajitha Samaraweera
Mr. Sampath Aravinda
Ms. Chamila Vinodani
Ms. Nelka Damayanthi
Mr. Janaka Priyashantha
Ms. Janaki Chathurangi
Mr. Indika Kumara
Ms. Gimhani de Silva
Ms. Maduka Manohari
Ms. Hansani Jayasinghe
Ayurveda Department
Account & Admin. Department
Ms. Ayesha K. Bandara
Ms. Nirosha Paul
Ms. Indika Wickramasinghe
Front Office Department
Ms. Githmi Premathilaka
Mr. Pramith Perera
Mr. Dimuthu Karunarathne
Restaurant Department
Mr. M.A.N. Chaminda
Mr. Sujith Sujeewa
Housekeeping Department
Ms. Thushari Jayarathne
Mr. Sanjaya Sirimannna
Mr. Sajeewa Silva
Kitchen Department
Mr. Lakshan Vidanaparthirana
Ms. Peshila Dilhani
Mr. Ruwan Hettiarachchi
Mr. Anura Priyankara
Maintenance Department
Mr. D.N. Jayanetti
Mr. Jagath Kumara
Mr. Saman Kumara
Mr. Alex Harshan
Mr. Sanjaya Godakumbura
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Outline of Our Sustainability Programme - In keeping with the Aitken Spence policies on sustainability and the vision of our General
Manager on sustainable growth, our Sustainability Committee is committed to continuous
improvement of the key components that we have identified.
At re-branding stage our hotel was named and reopened as Heritance Ayurveda Maha
Gedara. " Heritance " being the combination of the two words heritage and
inheritance is a brand name dedicated to social upliftment. Therefore, at the
re-furbishment stage, our mother Company, Aitken Spence Hotel Management made
several investments on these our key areas of interest.
One Earth Minimizing our carbon footprint by implementing best practices.
One People Social responsibility and business ethics.
One Community
Taking care of the health and safety of guests and employees.
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Activities pertaining to Waste Management Systems at HAMG
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Banana Planting Campaign
We commenced a Banana planting campaign in the adjoining bare land, on 07th April 2017
to eradicate breeding grounds for mosquitos. Our target is to plant 100 Nos. Banana trees by
the end of 2018. The Executives and staff of the hotel took part in the project very
enthusiastically. Since we do not serve sweet meats in the hotel our fruit consumption is
high. Therefore, the benefits from planting fruit trees is great since we can make use of the
produce for guest consumption.
Before - 2017
After - 2018
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on a guided tour around the back of Heritance Ayurveda Maha Gedara, to experience and understand our environment friendly projects and practices. We are proud of our efforts to be an environment friendly hotel.
Sie sind herzlich eingeladen, an einer Tour auf der Heritance Maha Gedara teilzunehmen, um unser umweltfreundlichen Projekte und Praktiken zu erleben und verstehen. Wir sind sehr stolz auf unsere Bemühungen, ein umweltfruendliches Hotel zu sein.
Tour time : Today at 4.00 p.m
Meeting place : Main Reception
You are welcome to join us on a guided tour around the back of Heritance Ayurveda Maha Gedara, to experience and understand our environment friendly projects and practices. We are proud of our efforts to be an environment friendly hotel.
Our efforts to be as environment friendly as possible makes us think of new ways to protect the environment. We also like to promote these practices to our guest so that we can get their support to make these activities more functional. One such promotion is our “Green Operation Behind Maha Gedara” which is a tour of our environment friendly projects and practices which we carryout on a fortnightly basis. Our Guest Relations Executives who are well versed on the subject take interested guests on a tour, explaining our activities. We have had exceptional comments on this tour.
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Guest Tour of Sustainable project areas
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Vegetable Cultivation
In November 2018 a vegetable cultivation was commenced and Phase I of this
programme is given in the picture evidence below. The harvest from this is used for
staff consumption at the moment. After expansion of this programme we hope to have
a “Home grown Dish of the day”. One vegetable curry or Mallum using leaves to be
placed in the buffet for the guests to enjoy, which will be straight from the garden to the
table. We also hope to add a tour of the cultivation to our “ Green Walk”
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Significant Achievements 2018
• Certificate of Quality Selection 2016 (5.3/6). Awarded by Holiday Check – in Germany. July 2017
• Travelife Gold Winners – Re Certification. Awarded by Society of Travelife of England Nov. 2016 - 2018
• Winner of FIT Premium Quality Hotel in the category of – Ayurveda & Yoga. Awarded by fit Reisen – Specialists Ayurveda Tour Operator in Germany. Jan 2018
• Certificate of “Best Partner Ayurveda Resort 2018 “ in the category of “Ayurveda & Yoga”. Awarded by Neue Wege – Specialist Ayurveda Tour Operator in Germany. March 2018
• Certificate of Leading Wellness & Spa Hotel / Resort – Sri Lanka. Awarded by South Asia Travel Awards (SATA) 2018 in Mumbai India. 15th September 2018
• Certificate of Quality Selection 2018 (5.3/6). Awarded by Holiday Check – in Germany.
April 2018
• SLS ISO 50001 Certification, awarded by Sri Lanka Standards Institute. 22nd February 2013 & recertified upto 21st February 2019
• Winner of “ Silver Trophy “ for National Green Award 2018. Awarded by Central Environmental Authority (Ministry of Mahaweli Development & Environment) 19th October 2018
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Sustainability & Innovation
a) Our energy saving Projects and practices demonstrate our commitment to environmental
sustainability
Energy Saving projects - Solar Photovoltic system, Bio Gas Plant, Solar Heating System
Energy Saving practices - 1. Air condition - sticker in all guests rooms, Guest areas, to
educate the important of saving energy. 2. Key switches – the entire power consumption of
all 64 guest rooms in the hotel are controlled by a key card system 3. Switching schedules –
An on/off schedule is actively in place throughout the hotel to use electricity only on
necessity, of which the hotel staff have been educated. 4. Sensors – Garden lights are
switched on and off according to the brightness of sunlight. 5. Boiler is shut down for
6.00pm to 4.30am onwards. 6. Laundry closed every other day during the off season.
During this period the Boiler is also shut down at 10.00am on the days that the Laundry is
closed. 7. Lights are switched off in the Lobby and Sundeck at 10.00pm 8. Sticker is placed
in all guest washrooms, public area washrooms, and staff areas to conserve water. 9.There is
a system in place to engage the guest in towel re-use and Linen reuse. 10. Flow restrictors
are fixed in all guest room, executive rooms and staff area showers. 11. Guest are issued
blanket on request only if necessary to reduced use of an extra sheet with the blanket.
12.The used soap and toilet roll is not removed from the guest
rooms until discarded by guest
Substituting Glass water pitcher for PET bottle ( 1 Ltr) in guest rooms to minimize use of plastic
Zero emission vehicle with no sound pollution
Substituting pang boxes instead of polythene packet
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Water Efficiency :
2316 m³ (per month) of the water used within the hotel is
treated through a water treatment plant using aerobic
treatment with Rotating Biological Contactor (RBC).
The treated water is used for gardening purposes.
Respect to local community, values and culture
1) Involvement of local craftsmen & women in the Art & Craft Centre. 2) Oil Used in the
Ayurveda Center after treatment is reused by local community member for the production
of PVC & Conduit bend sockets. 3) Purchasing herbal leaves, roots and flowers necessary
for Ayurveda treatment from a local supplier. 4) Vegetables & Fruits purchased for the
kitchen from a local supplier. 5) Supporting the local temple and church by giving alms &
cleaning places of worship.
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Green initiatives with guest & community participation
Participating in Blue flag initiative
Mitigating sea erosion
Guest participation in tree planting
campaign for World Environment Day.
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Installation of 4 Nos Solar power lamps
around the pool as an energy saving
measure.
We commenced a “Nature Healing program”
which corresponds with the Ayurveda concept as
a stress relief measure. The abundance of Animal
species in our vast garden have been captured by
photographs and is displayed in the Lobby and
Ayurveda Reception. A nature trail has been
developed for guests to observed the birds and
animals in their natural habited
Guest & Community participation in Beach
cleaning for Marine Protection Day, as blue
flag initiative.
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All computers at the hotel are Energy Star rated, have Liquid Crystal Display (LCD) monitors/screens (or best performing
equivalent), and are set to default sleep mode
CCTV cameras in all prominent areas to enhance security reduced manpower
POE – Power Over Eithernet transmitters (transmits data over power) Power saving technology
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Our participation at the “ Walk for awareness on Coast Conservation ”
held for world tourism day 2017
Route from Beruwala Pradeshiya Sabha to Eden Hotel
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Winners of the Aitken Spence Hotel Management Premium League cricket tournament by our own ladies cricket team on 30th June 2018
Sports Activities
Champions of the Interdepartmental Cricket Tournament (Ayurveda Department) on 02nd August 2018
Runner up of the Travel Trade cricket tournament by our own ladies cricket team on 30th September 2018
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Staff Activities
Staff Day on 18th August 2018
Religious Songs Bakthi Geetha Carol Service on 23rd December 2018
Independence Celebration with Guests & Staff
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Religious Pirith Ceremony was held on 22nd June 2018, to invoke blessing on
the hotel. A highlight at this annual event was the creativity shown by the staff
who fabricated the “Pirith Mandapaya” in a joint effort.
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Appreciation of staff commitment by choosing employee of the month.
Champion of the Hotel Show “ National Room Stylist Challenge” organized by CHSGA held at BMICH on 22nd July 2018.
Blood Donation Camp held at Eden Resorts & Spa on 10th July 2018 where a few of our staff members participated and donated their blood.
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“ Beat Plastic Pollution” was the theme of our programme held on 28th August 2018 for World
Environment Day. Beach cleaning was held a week previous to the day and all plastic items
collected on that day together with items which are used in the hotel were (water bottles,
shampoo bottles.. ect) by the staff to make useful creative items for day to day use. The
creations were presented departmentwise and judged by Mr. Rishard Preena to choose an
overall winner.
Awareness Programmes
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Awareness to create interest in the hospitality industry among school children was held on 2nd
October 2018 to commemorate World Tourism Day & World Children’s day. 21 school
children accompanied by 5 teachers from Moragalla Primary School & Maggona Sangaraja
Vidyalaya were invited to the hotel and given a practical lesson on bakery item ( how to
prepare fish buns) by the Executive Chef. They were also taken on a familiarization Tour of
the Energy Saving Projects.
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A Departmental Quiz Program to was held with staff participation from all departments on 18th
December 2018 to enhance general knowledge. The criteria included knowledge on
Company, hotel, Energy saving / 7 S practices and world events. The winners of this
competition were nominated for the Head Office Spence Star Quiz held on 13th November
2018, where they were judged “Runners Up”
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20 University students studying sustainability introduced by Mr. Ravi de Silva, were educated
on the hotel’s Energy saving Projects and practices and taken on a familiarization tour on 30th
October 2018.
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Stray Dogs in the surrounding area were vaccinated, treated for wounds and
sterilized by a special veterinary team ( KACPAW Association) on 19th October 2018,
facilitated by the hotel
Dogs Spay Clinic
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The following plan was developed before commencement. The clinic will be functional once a week,
on Wednesday from 1.00 p.m to 2.00 p.m where one of the doctors will be free for consultation with
the staff. At that time, the doctor will carry out consultation for the staff member and depending on
the ailment, will do the following :
Future Plans : The success of the clinic will be monitored and depending on this and it
will be discussed if this program could be made available to the families of the staff and the
local community as well.
Doctor's Consultation
Option 1 Single treatment will be carried out, by the doctor if it is a small ailment, which has happened while working, or if it would prevent the staff member from continuing with work.
Option 2 A treatment program will be suggested by the Doctor, if it is a major ailment. 1) The staff member will be required to come for weekly consultations 2) He/she will be prescribed medicines which should be purchased from a herbal medicine shop, outside. 3) Instructions for preparation of the medicines will be given by the Doctor 4) Progress will be monitored by the Doctor at weekly consultations. 5) Diet plan will be advised.
Option 3
Referrals will be made to a specialized outside Doctor, if a chronic ailment is diagnosed, and progress will be monitored.
Weekly Health Camp for Staff
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Employees Annual Trips
Girls Trip to Vijaya Holiday Resort, Kiriella
Staff Trip to Minneriya
Executives Trip to Ella
Supervisors Trip to Makeliella
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Weekly cookery demonstration is held for guests to learn the cooking method of traditional dishes.
Menu is printed and handed over at the time in German and Japanese languages
Cookery Demonstration
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A special Program was help for World Turtle Day by releasing hatched turtles to the sea by our own guests.
The turtle eggs were collected to keep them safe from stay dogs in the area and given to the coastal guard
point until they hatched. The hatched turtles were then released to the sea.
Releasing Turtles
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Vata / Pitta / Kapha Corners
In keeping with our Ayurveda concept, we implemented a special corner with suitable food
for the three Doshas and use only Clay Pots to serve the dishes as an environmental
initiative.
Kapha
Vata Pitta
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The Christmas cake was mixed by the
guests and staff under the leadership of
the Ex. Chef for the first time.
Mixing Christmas Cake with guest participation
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