[email protected] Staffordshire Engagement Network Alex Green and Ed Hockey Snap Surveys.

[email protected]

Staffordshire Engagement NetworkAlex Green and Ed Hockey

Snap Surveys

Why are we weighting?

Figures have changed slightly Changes do not effect all findings Main issues likely to be at subgroup level Weights and inflation factors have been issued to Primary contacts Snap will amend all reports to be in keeping with the new data set …but please be patient!

Public land clear of litter

51.152.7

54.754.955.656.857.857.958.358.559.460.660.76262.862.9

57.956.9

Northamptonshire County Council

Lancashire County Council

Cumbria County Council

Derbyshire County Council

Staffordshire County Council

Kent County Council

Gloucestershire County Council

Nottinghamshire County Council

Leicestershire County Council

Somerset County Council

Worcestershire County Council

Lincolnshire County Council

Warwickshire County Council

Cambridgeshire County Council

Essex County Council

Norfolk County Council

CIPFA AVERAGE

ENGLAND

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Response rate

37%

37%

38%

41%

41%

43%

45%

46%

49%

41.9%

41.1%

Stafford Borough Council

Stoke on Trent City Council

East Staffordshire Borough Council

Cannock Chase District Council

Tamworth Borough Council

Staffordshire Moorlands District Council

Newcastle Under Lyme Borough Council

Lichfield District Council

South Staffordshire Council

Staffs average

England average

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IMD and response rate

R2 = 0.4397

0

10

20

30

40

50

60

70

0 10 20 30 40 50

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Nationally

“BV 3”

30

35

40

45

50

55

60

65

70

2001 2003 2006 2008

All England Unitaries County District

- 17%: People not treating each other with respect and consideration

+5%: Satisfaction with the area

+2% : Theatres and concert halls

- 8%: Local tips

-13%: People using or dealing drugs

-11% Public land clear of litter and refuse

-12%: Sport and leisure facilities

National trends: main variations

-12%: Provides value for money

- 8%: Overall satisfaction with the authority

Main positive movementsMain negative movements

Satisfaction with the council

30%

33%

37%

43%

46%

51%

51%

52%

53%

72%

74%

82%

84%

Stoke on Trent

Tamworth Borough

Cannock Chase

East Staffordshire

Staffordshire Moorlands

South Staffordshire

Newcastle Under Lyme

Lichfield District

Staffordshire Police

Dentist

Local hospital

Staffordshire Fire & Rescue

GP

‘Perception gaps’

49%

52%

54%

55%

56%

59%

60%

60%

Tamworth Borough

Cannock Chase


South Staffordshire

East Staffordshire

Lichfield District

Stoke on Trent


33%

37%

46%

51%

43%

52%

30%

51%

Mean satisfaction with services Satisfaction with Council

‘Perception gaps’

4%

7%

8%

9%

13%

15%

16%

30%

South Staffordshire

Lichfield District



East Staffordshire

Cannock Chase

Tamworth Borough

Stoke on Trent

IMD vs Overall Satisfaction

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R2 = 0.1303

0

10

20

30

40

50

60

70

80

0 10 20 30 40 50Deprivation

Overall satisfaction

Overall satisfaction vs NI 5 area as a place to live

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R2 = 0.2404

0

10

20

30

40

50

60

70

80

90

100

0 20 40 60 80

Satisfaction with area


Value for money vs Overall satisfaction

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R2 = 0.8455

0

10

20

30

40

50

60

70

80

90

0 20 40 60 80

Value for money

Overall Satisfaction

Collinearity?

Refuse collection vs Satisfaction

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Refuse collection

Satisfaction

0

10

20

30

40

50

60

70

80

0 20 40 60 80 100

R2 = 0.1374

Overall satisfaction vs NI 4

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R2 = 0.269

0

5

10

15

20

25

30

35

40

45

50

0 20 40 60 80Overall Satisfaction

Ability to influence decisions

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Involvement indicators

Can influence decision making (NI 4)

21.5

23.1

24.5

24.6

26.1

26.8

26.9

27.6

27.8

25.4

28.9










Staffs average

England average

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Involved in decision making

7.7

8.3

8.8

9.4

10.0

12.3

12.7

13.4

13.5

10.7

14.0










Staffs average

England average

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Involvement and influence

R2 = 0.223

0

5

10

15

20

25

30

35

40

45

50

0 5 10 15 20 25 30

Been involved

% can influence decision making

Would like to be more involved

22.8

23.9

24.0

24.2

24.2

25.3

25.7

25.7

26.8

24.7

26.6










Staffs average

England average

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Given unpaid help (NI 6)

15.6

17.6

17.9

19.8

19.9

20.3

21.4

21.8

26.2

20.1

23.2










Staffs average

England average

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Seek people’s views about ASB

20.0

21.3

21.6

23.6

24.4

25.6

26.1

27.4

27.9

24.2

24.8










Staffs average

England average

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Successfully dealing with crime & ASB (NI 21)

19.3

19.4

24.2

25.0

25.4

25.8

26.4

26.4

27.4

24.4

26.3










Staffs average

England average

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Understanding & Dealing with ASB

R2 = 0.5663

0

10

20

30

40

50

60

0 10 20 30 40 50 60

Seek people’s views about ASB

Successfully dealing with ASB

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ASB

ASB a problem in the neighbourhood

12.6

13.5

14.7

15.6

16.3

19.9

28.0

28.4

30.5

19.9

20.0










Staffs average

England average

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Deprivation and ASB

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0

10

20

30

40

50

60

0 10 20 30 40 50

R2 = 0.645

Deprivation

% High level of perceived ASB

IMD vs drug dealing in area

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R2 = 0.641

0

10

20

30

40

50

60

70

0 10 20 30 40 50

Deprivation

Drug dealing as a problem

IMD vs drunk or rowdy behaviour as problem

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R2 = 0.4932

0

10

20

30

40

50

60


Drunk or rowdy behaviour

NI 5 Satisfaction with area vs NI 17 Perceptions of ASB

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R2 = 0.8364

0

10

20

30

40

50

60

0 20 40 60 80 100

Area as a place to live

Perceptions of ASB

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End of presentation

Performance Matrix

Absolute performance

Absolute performance

NI 5 Satisfaction with area vs NI 17 Perceptions of ASB

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R2 = 0.8364

0

10

20

30

40

50

60

0 20 40 60 80 100

Area as a place to live

Perceptions of ASB

Satisfaction vs like to be involved

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R2 = 0.0001

0

5

10

15

20

25

30

35

40

45

0 20 40 60 80Overall Satisfaction

Like to be more involved

IMD – NI 5 Satisfaction with area

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R2 = 0.5356

0

10

20

30

40

50

60

70

80

90

100


Satisfaction with the area

Refuse collection vs Value for money

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R2 = 0.1178

0

10

20

30

40

50

60

70

80

0 20 40 60 80 100Refuse collection

Value for money

Public land clear of litter

41.7

47.9

48.7

57.5

59.6

60.3

60.4

66.1

67.4

56.6

56.9










Staffs average

England average

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Waste collection

57.5

61.6

78.2

79.0

79.3

80.4

83.6

86.2

88.1

77.1

77.6










Staffs average

England average

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Doorstep recycling

64.9

65.6

71.9

73.8

77.6

78.0

78.5

82.0

84.7

75.2

69.8










Staffs average

England average

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Local tips

42.6

57.9

67.9

68.0

72.6

74.8

75.1

78.5

78.8

68.5

71.2










Staffs average

England average

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Local transport info

33.0

38.0

39.2

40.5

40.7

42.3

43.4

43.9

44.1

40.6

48.0










Staffs average

England average

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Local bus service

38.5

38.6

45.3

48.1

48.5

50.2

52.3

52.4

55.9

47.8

55.2










Staffs average

England average

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Sport and Leisure facilities

37.2

40.1

41.3

44.4

45.4

46.2

46.9

47.0

48.4

44.1

46.2










Staffs average

England average

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Libraries

62.8

63.5

65.1

67.2

67.9

69.0

70.9

71.1

74.7

68.0

69.0










Staffs average

England average

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Museums and galleries

20.3

20.6

24.9

27.1

31.9

33.2

46.5

52.2

57.5

34.9

41.5










Staffs average

England average

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Theatres and concert halls

24.4

25.8

27.4

34.7

36.6

50.4

50.7

56.7

64.7

41.3

43.2










Staffs average

England average

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Parks and open spaces

58.4

59.5

60.7

62.6

63.6

66.4

68.4

69.5

70.8

64.4

68.5










Staffs average

England average

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Value for money

19.9

25.0

25.0

31.4

36.6

38.6

39.1

39.2

31.8

33.2









Staffs average

England average

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30.2

32.8

37.0

42.9

46.2

50.5

50.8

52.1

42.8

45.4









Staffs average

England average

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People from different backgrounds get on well together

60.8

70.8

71.5

73.0

74.6

79.2

79.3

79.3

84.3

74.8

76.4










Staffs average

England average

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Sense of belonging

54.3

54.8

59.8

60.7

63.1

63.4

66.6

67.8

68.5

62.1

58.7










Staffs average

England average

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Satisfied with area

70.1

71.7

74.3

77.8

78.7

81.1

83.9

84.0

88.7

78.9

79.7










Staffs average

England average

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ASB a problem in the neighbourhood

12.6

13.5

14.7

15.6

16.3

19.9

28.0

28.4

30.5

19.9

20.0










Staffs average

England average

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Parents take enough responsibility

19.0

19.7

20.3

22.4

30.0

32.0

32.9

33.2

37.8

27.5

29.6










Staffs average

England average

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People not treating each other with respect

21.2

22.7

23.8

25.3

28.9

32.6

40.5

44.2

44.3

31.5

31.2










Staffs average

England average

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Informed about what to do in a large scale emergency

12.3

12.6

14.1

14.2

14.5

14.5

15.0

15.0

20.6

14.8

15.3










Staffs average

England average

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Drunk or rowdy behaviour as a problem

18.4

20.8

24.2

26.4

26.7

31.1

34.9

36.5

40.3

28.8

29.0










Staffs average

England average

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Drug use or drug dealing a problem

20.5

23.6

26.0

28.4

30.2

32.3

38.2

44.3

50.2

32.6

30.5










Staffs average

England average

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Health good or very good

69.3

72.5

73.4

74.2

75.3

76.4

76.7

78.4

79.5

75.1

75.8










Staffs average

England average

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% of people aged over 65 satisfied with home and neighbourhood

77.3

78.7

79.9

82.3

84.2

84.3

86.8

87.5

89.6

83.4

83.9










Staffs average

England average

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Older people get the help they need to live independently

26.7

29.5

29.5

29.8

30.2

32.0

32.7

32.9

34.7

30.9

30.0










Staffs average

England average

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Been treated with respect and consideration by public services

64.9

67.9

68.0

71.1

73.4

73.7

74.0

74.2

75.4

71.4

72.4










Staffs average

England average

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Response Rate vs Overall Satisfaction

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R2 = 0.0219

0

10

20

30

40

50

60

70

80

0 10 20 30 40 50 60 70

Response Rate

Overall Satisfaction

37%

37%

38%

41%

41%

43%

45%

46%

49%

41.9%

41.1%










Staffs average

England average

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[email protected] Staffordshire Engagement Network Alex Green and Ed Hockey Snap Surveys.

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Transcript of [email protected] Staffordshire Engagement Network Alex Green and Ed Hockey Snap Surveys.