Survey The Q2FY19 AIOps Business & Technology Survey€¦ · Survey The Q2FY19 AIOps Business &...

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Survey The Q2FY19 AIOps Business & Technology Survey All Possibilities Live in Technology Technology leaders are being asked to deliver business outcomes at scale and reduce costs without enough time, people, or budget. Trace3 understands the challenges. We’ve built a business to help you deliver those outcomes and keep up with the rate of change impacting your business.

Transcript of Survey The Q2FY19 AIOps Business & Technology Survey€¦ · Survey The Q2FY19 AIOps Business &...

Page 1: Survey The Q2FY19 AIOps Business & Technology Survey€¦ · Survey The Q2FY19 AIOps Business & Technology Survey All Possibilities Live in Technology Technology leaders are being

SurveyThe Q2FY19AIOps Business & Technology Survey

All Possibilities Live in TechnologyTechnology leaders are being asked to deliver business outcomes at scale and reduce costs without enough time, people, or budget. Trace3 understands the challenges. We’ve built a business to help you deliver those outcomes and keep up with the rate of change impacting your business.

Page 2: Survey The Q2FY19 AIOps Business & Technology Survey€¦ · Survey The Q2FY19 AIOps Business & Technology Survey All Possibilities Live in Technology Technology leaders are being

ANSWER CHOICES

Capacity Planning

Resource Utilization

Storage Management

Anomaly Detection

Threat Detection & Analysis

TOTAL

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

RESPONSES

9.38% 15

23.75% 38

16.88% 27

15.63% 25

34.38% 55

160

Capacity Planning

Resource Utilization

Storage Management

Threat Detection & Analysis

Anomaly Detection

Q1: What is your primary IT concern to be solved by an AIOps platform?

AIOPS BUSINESS & TECHNOLOGY SURVEY

AIOps Survey | June 2019

Survey

Page 3: Survey The Q2FY19 AIOps Business & Technology Survey€¦ · Survey The Q2FY19 AIOps Business & Technology Survey All Possibilities Live in Technology Technology leaders are being

ANSWER CHOICES

Historical analysis

Performance analysis

Anomaly detection

Correlation and contextualization

Prescriptive advice and incident mitigation

Supporting non-IT groups and line-of-business owners

TOTAL

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

RESPONSES

5.00% 8

26.25% 42

25.00% 40

11.88% 19

13.13% 21

18.75% 30

160

Historical analysis

Performance analysis

Anomaly detection

Prescriptive advice and incident...

Correlation and contextualization

Supporting non-IT groups and...

Q2: What is your primary tactical concern for AIOps enablement?

AIOPS BUSINESS & TECHNOLOGY SURVEY

AIOps Survey | June 2019

Page 4: Survey The Q2FY19 AIOps Business & Technology Survey€¦ · Survey The Q2FY19 AIOps Business & Technology Survey All Possibilities Live in Technology Technology leaders are being

ANSWER CHOICES

Making IT operational improvements

Application performance management

Network performance management

Generating business insights

Other (please specify)

TOTAL

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

RESPONSES

41.25% 66

23.75% 38

18.75% 30

14.37% 23

1.88% 3

160

Making IT operational improvements

Application performance...

Network performance...

Other (please specify)

Generating business insights

Q3: What area are you most focused on for using AIOps to drive current insights today?

AIOPS BUSINESS & TECHNOLOGY SURVEY

AIOps Survey | June 2019

Page 5: Survey The Q2FY19 AIOps Business & Technology Survey€¦ · Survey The Q2FY19 AIOps Business & Technology Survey All Possibilities Live in Technology Technology leaders are being

ANSWER CHOICES

Making IT operational improvements

Application performance management

Network performance management

Generating business insights

Other (please specify)

TOTAL

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

RESPONSES

34.38% 55

26.88% 43

20.63% 33

16.25% 26

1.88% 3

160

Making IT operational improvements

Application performance...

Network performance...

Other (please specify)

Generating business insights

Q4: What area will you be most focused on for using AIOps to drive insights over the next 3-5 years?

AIOPS BUSINESS & TECHNOLOGY SURVEY

AIOps Survey | June 2019

Page 6: Survey The Q2FY19 AIOps Business & Technology Survey€¦ · Survey The Q2FY19 AIOps Business & Technology Survey All Possibilities Live in Technology Technology leaders are being

ANSWER CHOICES

Ingesting data from multiple sources agnostic to the source or vendor

Enabling data analytics for real-time analysis at the point of ingestion

Enabling data analytics for historical analysis of stored data

Providing access to the data with user-friendly visualization

Using machine learning to discover patterns and anomalies

Initiating an action or next step based on the result of analysis

TOTAL

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

RESPONSES

10.63% 17

31.25% 50

14.37% 23

13.75% 22

21.88% 35

8.13% 13

160

Ingesting data from multiple sources...

Enabling data analytics for real...

Enabling dataanalytics for historical

Using machine learning to discover...

Providing accessto the data with...

Initiating an action or next step based...

Q5: What is your top automation priority for AIOps adoption?

AIOPS BUSINESS & TECHNOLOGY SURVEY

AIOps Survey | June 2019

Page 7: Survey The Q2FY19 AIOps Business & Technology Survey€¦ · Survey The Q2FY19 AIOps Business & Technology Survey All Possibilities Live in Technology Technology leaders are being

ANSWER CHOICES

Lack of AIOps skills by staff

Limits on IT operational maturity

Lack of AIOps strategy

Shortfalls in data processing quality and data storage capacity

Inability or inexperience in adopting machine learning strategies

Other (please specify)

TOTAL

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

RESPONSES

25.00% 40

10.63% 17

21.25% 34

19.38% 31

20.00% 32

3.75% 6

160

Lack of AIOps skills by staff

Limits on IT operational maturity

Lack of AIOps strategy

Inability orinexperience in...

Shortfalls in data processing quality...

Other (please specify)

Q6: What is your biggest inhibitor to achieving AIOps success?

AIOPS BUSINESS & TECHNOLOGY SURVEY

AIOps Survey | June 2019

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ANSWER CHOICES

Business Intelligence

Business Processes

Data Lake and Data Warehouse

Event Management

Automation

Monitoring

TOTAL

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

RESPONSES

26.25% 42

11.88% 19

13.75% 22

9.38% 15

27.50% 44

11.25% 18

160

Business Intelligence

Business Processes

Data Lake and Data Warehouse

Automation

Event Management

Monitoring

Q7: What core IT Operations capability are you hoping to improve from operational analytics?

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AIOps Survey | June 2019

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ANSWER CHOICES

Yes

No

TOTAL

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

RESPONSES

23.75% 38

76.25% 122

160

Yes

No

Q8: Have you implemented an AIOps technology in the past year?

AIOPS BUSINESS & TECHNOLOGY SURVEY

AIOps Survey | June 2019

Page 10: Survey The Q2FY19 AIOps Business & Technology Survey€¦ · Survey The Q2FY19 AIOps Business & Technology Survey All Possibilities Live in Technology Technology leaders are being

ANSWER CHOICES

Yes

No

Value still unclear

TOTAL

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

RESPONSES

20.00% 32

37.50% 60

42.50% 68

160

Yes

No

Value still unclear

Q9: If you have implemented AIOps technology in the past year, are you getting value from that investment?

AIOPS BUSINESS & TECHNOLOGY SURVEY

AIOps Survey | June 2019

Page 11: Survey The Q2FY19 AIOps Business & Technology Survey€¦ · Survey The Q2FY19 AIOps Business & Technology Survey All Possibilities Live in Technology Technology leaders are being

ANSWER CHOICES

Yes

No

TOTAL

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

RESPONSES

30.63% 49

69.38% 111

160

Yes

No

Q10: Are you working with a 3rd party or other transformational specialist to help with your AIOps strategy?

AIOPS BUSINESS & TECHNOLOGY SURVEY

AIOps Survey | June 2019

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ANSWER CHOICES

No budget planned

Less than $100,000

$100,000 to $1M

$1M to $5M

More than $5M

TOTAL

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

RESPONSES

51.25% 82

21.25% 34

21.88% 35

3.75% 6

1.88% 3

160

No budget planned

Less than $100,000

$100,000 to $1M

More than $5M

$1M to $5M

Q11: What budget level does your team expect to spend on AIOps projects in the next 1-3 years?

AIOPS BUSINESS & TECHNOLOGY SURVEY

AIOps Survey | June 2019

Page 13: Survey The Q2FY19 AIOps Business & Technology Survey€¦ · Survey The Q2FY19 AIOps Business & Technology Survey All Possibilities Live in Technology Technology leaders are being

ANSWER CHOICES

CXO

VP or Director of Business or Operations

VP or Director of IT

VP or Director of Security

Other (please specify)

TOTAL

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

RESPONSES

7.50% 12

6.88% 11

20.00% 32

10.00% 16

55.63% 89

160

CXO

VP or Director of Business or...

VP or Director of IT

Other (please specify)

VP or Director of Security

Q12: What is your role in your organization?

AIOPS BUSINESS & TECHNOLOGY SURVEY

AIOps Survey | June 2019

Page 14: Survey The Q2FY19 AIOps Business & Technology Survey€¦ · Survey The Q2FY19 AIOps Business & Technology Survey All Possibilities Live in Technology Technology leaders are being

ANSWER CHOICES

< 18

18-29

30-44

45-60

> 60

TOTAL

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

RESPONSES

0.00% 0

31.87% 51

52.50% 84

11.25% 18

4.38% 7

160

< 18

18-29

30-44

> 60

45-60

Q13: Age

AIOPS BUSINESS & TECHNOLOGY SURVEY

AIOps Survey | June 2019

Page 15: Survey The Q2FY19 AIOps Business & Technology Survey€¦ · Survey The Q2FY19 AIOps Business & Technology Survey All Possibilities Live in Technology Technology leaders are being

ANSWER CHOICES

Male

Female

TOTAL

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

RESPONSES

74.38% 119

25.62% 41

160

Male

Female

Q14: Gender

AIOPS BUSINESS & TECHNOLOGY SURVEY

AIOps Survey | June 2019

Page 16: Survey The Q2FY19 AIOps Business & Technology Survey€¦ · Survey The Q2FY19 AIOps Business & Technology Survey All Possibilities Live in Technology Technology leaders are being

ANSWER CHOICES

$0-$9,999

$10,000-$24,999

$25,000-$49,999

$50,000-$74,999

$75,000-$99,999

$100,000-$124,999

$125,000-$149,999

$150,000-$174,999

$175,000-$199,999

$200,000+

Prefer not to answer

TOTAL

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

RESPONSES

1.88% 3

2.50% 4

16.25% 26

15.00% 24

22.50% 36

21.25% 34

5.63% 9

4.38% 7

0.63% 1

4.38% 7

5.63% 9

160

$0-$9,999

$10,000-$24,999

$25,000-$49,999

$50,000-$74,999

$75,000-$99,999

$100,000-$124,999

$125,000-$149,999

$150,000-$174,999

$175,000-$199,999

$200,000+

Prefer not to answer

Q15: Household Income

AIOPS BUSINESS & TECHNOLOGY SURVEY

AIOps Survey | June 2019

Page 17: Survey The Q2FY19 AIOps Business & Technology Survey€¦ · Survey The Q2FY19 AIOps Business & Technology Survey All Possibilities Live in Technology Technology leaders are being

ANSWER CHOICES

New England

Middle Atlantic

East North Central

West North Central

South Atlantic

East South Central

West South Central

Mountain

Pacific

TOTAL

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

RESPONSES

5.03% 8

13.84% 22

15.72% 25

5.66% 9

17.61% 28

2.52% 4

8.81% 14

8.81% 14

22.01% 35

160

New England

Middle Atlantic

East North Central

West North Central

South Atlantic

East South Central

West South Central

Mountain

Pacific

Q16: Region

AIOPS BUSINESS & TECHNOLOGY SURVEY

AIOps Survey | June 2019

Page 18: Survey The Q2FY19 AIOps Business & Technology Survey€¦ · Survey The Q2FY19 AIOps Business & Technology Survey All Possibilities Live in Technology Technology leaders are being

ANSWER CHOICES

iOS Phone / Tablet

Android Phone / Tablet

Other Phone / Tablet

Windows Desktop / Laptop

MacOS Desktop / Laptop

Other

TOTAL

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

RESPONSES

27.50% 44

65.00% 104

0.00% 0

7.50% 12

0.00% 0

0.00% 0

160

iOS Phone / Tablet

Android Phone / Tablet

Other Phone / Tablet

MacOS Desktop / Laptop

Windows Desktop / Laptop

Other

Q17: Device Type

AIOPS BUSINESS & TECHNOLOGY SURVEY

AIOps Survey | June 2019