SUPPORTING COMMUNITIES€¦ · SUPPORTING COMMUNITIES From Local Restaurant Kitchens to Hungry...
Transcript of SUPPORTING COMMUNITIES€¦ · SUPPORTING COMMUNITIES From Local Restaurant Kitchens to Hungry...
SUPPORTING COMMUNITIESFrom Local Restaurant Kitchens to Hungry Diners
Grubhub plays an essential role in connecting restaurants, drivers and diners. Independent restaurants are the heart of our cities and feed our communities during the current crisis and beyond.
Local Communities Are Our Top Priority, and We’re Taking Action to Help
“We believe our company has a clear responsibility to support restaurants and all working individuals in our ecosystem. Grubhub is deferring revenue, foregoing profitability and doing
everything we can imagine to help restaurants.”
MATT MALONEY, GRUBHUB CEO
Our mission is to connect hungry diners with great, local restaurants.
Committed to Restaurants
We believe driving revenue by generating demand is the most sustainable support we can provide to restaurants – and we work tirelessly to do just that.
Grubhub proudly supports independently-owned businesses
They make up the majority of our 300K+ restaurant community
Eight out of ten
Restaurants see a positive return when they are on Grubhub
Supporting Drivers
We give drivers opportunities to earn, including offering transparent pay practices and encouraging generous tipping (100% of which drivers keep).
Tips Grubhub drivers have received to date>$3B
Providing New Options for Our Diners
We help diners order the food they love from their favorite neighborhood restaurants or explore new local spots, for pick-up or delivery, and deliver meals right to their homes conveniently and safely.
We’re here for our customers 24/7, processing >500K orders per day (or ~6 orders per second)
We offer easy-to-use technology and a secure ordering platform
Feeding frontline healthcare workers and those in need while fueling local restaurants
In partnership with organizations like Verizon & Hellman’s Food Relief Fund
Donating delivery services and funds to World Central Kitchen and its “Chefs for America” initiative
Stimulated >$175M in food sales
For partner restaurants since April
Launched national promotion, funding $10 off all $30+ orders to drive demand and revenue to restaurants
Delivering contact-free
Delivery orders to diners are now contact-free by default, minimizing face-to-face interactions
Restaurants can also offer a contact-free option with curbside pick-up
Supplying drivers with free PPE kits
Shipped >100K kits to drivers, with every new driver automatically receiving one
Kits include hand sanitizer, masks, cleaning supplies, etc.
Pledged to use virtually all Q2 2020 profits to support restaurants
Invested tens of millions of dollars directly into rewards in the marketplace to drive more orders to restaurants
Raised $5M through our Community Relief Fund
For local and national organizations that support drivers, restaurants and vulnerable populations
“These delivery apps like Grubhub which we have used for the past 5 years can help restaurants just starting out, or restaurants that can’t shoulder the cost of starting their own delivery service. These apps also serve as a great marketing tool, because they expand your reach to customers you might never have reached otherwise.”
“Grubhub’s a great partner and easy to work with. I have a direct contact with my account manager who makes sure everything is good and wants help [sic] grow our business. Not just manage your account but also give you feedback and ideas on how to bring in more business.”
“Without Grubhub our business would not exist. Today Grubhub has truly been a partner and given us the ability of delivering our food to our customers as well as new customers we have never fed.”
Here’s What Our Restaurant Partners Are Saying