‘Supporting and Developing the Tool’ Amanda Norris Julian Fox.
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Transcript of ‘Supporting and Developing the Tool’ Amanda Norris Julian Fox.
![Page 1: ‘Supporting and Developing the Tool’ Amanda Norris Julian Fox.](https://reader036.fdocuments.us/reader036/viewer/2022062308/56649eb15503460f94bb76fa/html5/thumbnails/1.jpg)
‘Supporting and Developing the Tool’
Amanda NorrisJulian Fox
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• UG Feedback response
• Mass Balance reporting
• Helpdesk upgrade
• Queued roll-up
• Development opportunities
• Development prioritisation
Areas to be covered
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UG Feedback – Development
• Facilitating BVPIs through website
• Analytical report definitions on website
• Excel core data set on website
• CWF pilot online discussion forum
• Destination type in Q23 – optional
• New Q15a on number of bring sites
• Review of the online help
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UG Feedback – Development
• Identify “good practice” guidance
• Further develop summary spreadsheet
• Destinations list
• Q21 monthly roll-up
• Online help text implementation
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Mass Balance
• We will be adding a mass balance summary• This is relatively straightforward for UAs
– it can be incorporated into the validation spreadsheet summary
• There is more data processing required for WDAs as the balance requires WCA data. – This means it cannot simply be added to the
validation spreadsheet summary
• What level of breakdown of the WCA data is needed by the WDA?
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Mass Balance (cont.)
• Screen shots of Excel options– Why choose: because more in the report,
longer report takes to run– Full WCA materials breakdown– Materials totals by WCA– No WCA breakdown, just WCAs’ total
• Remember full breakdown for a WCA is available on each WCA’s report
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Mass Balance figures for the WDA
• But supported by what level of WCA material breakdown ?
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With full materials table per WCA
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Only totals for each WCA
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Only the total for the WCAs
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Helpdesk upgrade
• Current helpdesk logs calls in a database• Investigating upgrade to a web-based system
– Allow LAs to submit web calls as well as by telephone and e-mail
– Allow remote access into the database– Make standard answers and FAQs available to all
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Queued Roll-up
• End of quarter is a busy time for rolling up• Currently a roll-up process can take a minute
– but longer if many LAs are rolling up at the same time
• The queue will allow WDF to process them one at a time– and so do each more quickly
• When you click to roll up you receive message that your return is in the queue
• When roll-up is complete you receive an email• This process will still be ‘instant’ especially at non-
peak times
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Development Opportunities
• 9 development opportunities that have been identified by the user group and operations group
• They are explained in the accompanying hand-out
• We would then like your input on prioritisation
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Opportunities
• User feedback on data submission
• Website upgrade• User log-on• Menu review• Upgrade online help• Auto-upload of data
• LA Reports– PDFs, Excel, CSV– Regional grouping– Improved
Benchmarking around family groups
• External body reports
• Quarterly question management by LAs