Supported Playgroups Liverpool/Warwick Farm

PARENT HANDBOOK

Welcome and thank you for being part of this new and exciting journey. We are looking forward to building relationships with you and your children. Please take time to read this booklet as it contains important information which will help you and your child get the most from your playgroup experience. Please feel free to speak to one of our experienced staff if you have any questions or concerns. BACKGROUND Anglicare is a non for profit organisation, providing a while range of community services to families throughout the Liver-pool/Warwick farm area. Some programs we provide are: Family Support workers, Home Visits, Counsellors, Financial Counsellors, NILS ( No Interest Loan Scheme), StepUp loans, Supported Playgroups, Parenting Courses, Support Groups, Emergency Relief, Fresh Food Tuesdays and Community

BBQ’S. PARK N PLAY is a mobile supported playgroup, funded by the Australia Government -Department of Social Services. An important focus is the value of play in children’s development.

WELCOME TO SUPPORTED

PLAYGROUPS OF LIVERPOOL

Useful Contacts Parent Line 1300 1300 52 Tresillian’s Parent’s Help Line (24 hours)(02) 9787 0855 1800 637 357 Karitane Liverpool 1300 227 464902) 9821 4555 South Western Sydney Child & Family Health Nursing Intake (02) 8788 4288 Australian Breastfeeding Association (02) 8853 4900 NSW Family -Services helps find local services(02) 9692 9999 Children’s Westmead Hospital (02) 9845 0000

Poisons Information 13 11 26 Aboriginal Medical Services (02) 9319 5823 Domestic Violence Line 1800 656 463 SIDS and Kids NSW 1800 651 186 Poisons Information 13 11 26 Kid’s Help Line 1800 551 800 Liverpool Police Station (02) 9821 8444 Anglicare Emergency Relief Liver-pool (02)9821 1014

SUPPORTED PLAYGROUPS 1 SPICA STREET

SADLEIR NSW 2168

(02) 8784 1303 or (02) 8784 1300 Mobiles: Karen 0498 015 446

Shahlo 0490 423 004

Tuesday Group: 9.30 to 11.30 Ashcroft Public School

1 Sheriff St Ashcroft (parking on Carpenter Lane) Wednesday Group: 10 to 12

Liverpool Community Centre

14b Mill Road Liverpool

Funded by: Australian Government Department of Social Services

Health and Safety Please always be aware of the Emergency Evacuation Procedures. This is displayed either in the hall way or the playgroup room and this is discuss at enrolment. We have regular fire drill. If you child get hurt or injured please advise one of our staff so that we can administer the correct first aid.

Child Wellbeing Policy Park n Play Supported Playgroup supports the right for each child to live and learn in a safe and secure environment. The Children and Young Persons (Care and Protection) Act 1998 states that all people who hold a management position or who are paid worker delivering children’s services, are legally obliged to report any child who is at significant risk of significant harm, based on any reasonable grounds. Therefore, as mandatory reporters, our staff are required to report and act in accordance with the recommended

Parent Feedback We encourage parents/carers to give us any feedback.

Feedback can be compliments, suggestions, enquiries, concerns or complaints. Anglicare Park n Play will make all reasonable attempts to resolve your concerns. If no satisfactory resolution can be reached, The Family Services Manager with Senior Management with discuss how to best resolve situation and implement step to resolve issue. If you are not satisfied with the way your complaint has been handled you can contact Ombudsman NSW on 02 9286 1000 or1800 451 524. Community Service (Complaints, Review and Monitoring) Act 1993.

Reducing parents isolation Helping parents further develop their parenting skills Increase knowledge of child development and of the importance of playing with their children Provide a wide range of learning experiences through play Implementing school readiness program Promote healthy eating habits Assisting families in developing social networks Enhancing the child and parents relationship

Parents/carers, family members and visitors to PARK N PLAY have an important role to play in the supported playgroups. We appreciate and value any help or suggestions that you can provide.

Please note that Park n Play is NOT a form of child-care and parents/carers must be present at all times

Always sign in and out for safety The parent/carer must always supervise their child/

children Parents/carers must accompany their own child to the toi-

lets, staying with them at all times. No PEANUT BUTTER or NUTS allowed due to allergies If your child is unwell please do not bring to playgroup Hot drinks are not allowed in play areas Smoke free zones in all play areas. According to the Health

NSW Section 6A of the smoke-free environment Act 2000. As from 7 January 2013 smoking is not allowed with 10 metres of children’s play equipment in outdoor public places in NSW. Fines up to $550.

No smacking or hitting No offensive language acceptable Please show respect to others

Donations Park n Play playgroup is FREE, however we appreciate gold coin donations.

Morning Tea At Park n Play we promote healthy eating, this is essential for the child’s physical, emotional, cognitive and social development.

Allergies Please advise the staff at Park n Play if your child/children have any allergies to foods, drinks, materials, bandages or any other aller-

Clothing Please bring your child in comfortable, suitable clothing. Some activities could get messy and might damage clothing. We suggest adequate clothing and sunscreen which protects the children from the all weathers. It’s advisable to bring spare clothes,