Support those who support the industry. - · PDF fileSupport those who support the industry....

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Transcript of Support those who support the industry. - · PDF fileSupport those who support the industry....

Page 1: Support those who support the industry. - · PDF fileSupport those who support the industry. ... Digital era has allowed for much needed advances ... and the case has been working
Page 2: Support those who support the industry. - · PDF fileSupport those who support the industry. ... Digital era has allowed for much needed advances ... and the case has been working

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Support those who support the industry.A special thanks to our generous sponsors who provide funds to be reinvested back

into educational programs benefitting the entire industry.NSAA Registration7:30 a.m. – 5:30 p.m.Mezzanine Lobby

Grooming Demonstrations (on-mountain)8:00 a.m. – 12:00 p.m.Who Dunnit, uphill from the Cliff Lodge along the road to Alta

ARRIVAL DAY PROGRAMS11:00 a.m. – 1:15 p.m.Sponsors providing insights and expertise on new products and services. If you are a supplier member with a competing product, please and ask for permission before attending arrival day sessions.

TUESDAY, JANUARY 16Learn To Ski and Snowboard / Bring A Friend Meeting9:45 a.m. – 10:45 a.m.CirqueThe industry’s Learn to Ski and Snowboard initiative is made up of four distinct programs - all of which are designed to gain new customers for skiing and snowboarding: Learn to Ski and Snowboard Month, Bring a Friend and the Bring a Friend Challenge, and #firstdayfaces. This meeting will review each program, results, and improvements going forward.

1RISK- Digital Waivers & You!Charles Mickley, Business Relationship Director, 1RISK

11:00 a.m. – 12:00 p.m.Superior AWaivers are a central component to any area risk management operation. When managed properly they can justly provide protection against litigation. The Digital era has allowed for much needed advances in this area, and there are fewer and fewer barriers hindering the navigation from the traditional paper methods of waiver collection to digitally captured signatures. With several industry experts we will discuss the successes and challenges for moving to Digital Waiver Management across several platforms including: Onsite, Online and Mobile Technologies.

PistenBully: IOC. Integrated Operating Concept.Jeb Ellermeyer, Sierra Sales and Operations Manager

11:00 a.m. – 12:00 p.m.Superior BPistenBully IOC. Is the newly developed integration of seat, steering, armrest, joystick and console. There is an identical arrangement of all cockpit controls, and fast orientation when you change from one vehicle model to another. It’s the new workstation concept for all PistenBully models of the future.

Ultra-tech™ Lighting – Specialized Programs to Increase Your Bottom Line by 20%Philip Gotthelf – Managing Partner

11:00 a.m. – 12:00 p.m.CirqueLearn how to turn the latest demographic data and all the Kottke Reports into serious bottom line enhancement. From attracting Millennials (singles) to recapturing Baby Boomers, specialized programs are the key. World renowned investment expert and frequent guest on CNBC, Bloomberg, and CNN, Philip Gotthelf will present proven ways you can add significant revenues while reducing costs and increasing volume. Discover how your organization can use new approaches to soliciting business, customer relations, event planning, and labor scheduling to enhance your business model.

Liftopia: E-commerce Results, Tips & TrendsDave Madden, VP of Sales, Liftopia

12:15 p.m. – 1:15 p.m.Superior BLiftopia will share online sales trends for the current season so far, both regionally and nationally, including case studies. They will also present some e-commerce best practices and tips that will help you finish the season strong.

PRINOTH & Leica Geosystems: 3D Snow MeasurementAndreas Muigg – Head of Product Portfolio Management, PRINOTH Caroline Tyra - Sales Manager, Leica Geosystems

12:15 p.m. – 1:15 p.m.Superior APRINOTH & Leica Geosystems team up to present the 3D Snow Depth Measurement System. Learn, via actual case study demonstrations, how the most accurate system on the market can maximize your snow inventory and improve planning and grooming throughout the winter season. This cost saving tool, part of PRINOTH’s SNOW HOW program, has been delivering proven results in over 170 ski resorts worldwide - A trusted technology! Participants will be eligible to win a SNOW HOW Fleet Management system as PRINOTH will also present a glimpse of this upcoming technology.

NOTICE: ABSOLUTELY NO RECORDING ALLOWED AT NSAA CONFERENCES!NSAA seeks to foster an open and candid exchange of ideas between ski area personnel with its educational seminars. Accordingly, NSAA strictly prohibits any recording – including both audio and visual recording – of any of the sessions, meetings, speakers or individual attendees at NSAA meetings and conferences, notwithstanding local or state laws. It is also NSAA policy that individuals may not attend any session or meeting without being registered for the conference. NSAA meetings and conferences are not public forums. As noted in registration materials, NSAA will seek civil and criminal penalties, as well as damages and attorney’s fees, if a person violates this policy. By registering for any NSAA event, you hereby agree to be bound by these policies.

Sponsors1RISK Use it Anywhere….and Access Your Data from Everywhere

AXESS RFID Designed for North American Resorts

Doppelmayr Upholding a Tradition of Excellence for 125 Years

Leica Geosystems Know Your Snow

Leitner-Poma of America We Move People

Liftopia #1 in Online Lift Ticket Sales

PistenBully The Number One Around the Globe

PNP Supply Simplicity. Strength. Longevity. Success.

PRINOTH For Perfect Pistes

Safehold Special Risk Celebrating over 50 years in Partnership with the Ski Industry

TechnoAlpin USA The Snow Experts

Ultra-tech™ Lighting Light Up Your Profits

Wiegand Sports GmbH Experience the Best

SCHEDULE AT A GLANCETUESDAY, JANUARY 16, 20187:30 a.m. – 5:30 p.m. NSAA Registration Open

8:00 a.m. – 12:00 p.m. Grooming Demonstrations

11:00 a.m. – 1:15 p.m. Arrival Day Programs

12:00 p.m. – 4:30 p.m. Exhibitor Set-up

1:30 p.m. – 2:45 p.m. Sessions

3:00 p.m. – 4:15 p.m. Sessions

4:30 p.m. – 7:00 p.m. Welcome Reception in Tradeshow Hall

WEDNESDAY, JANUARY 17, 20187:00 a.m. – 10:30 a.m. First Tracks & Hosted Breakfast

at Snowbird

7:30 a.m. – 5:00 p.m. NSAA Registration Open

11:00 a.m. – 12:15 p.m. Sessions

12:00 p.m. – 1:30 p.m. Lunch in Tradeshow Hall

1:30 p.m. – 2:45 p.m. Sessions

3:00 p.m. – 4:15 p.m. Sessions

4:30 p.m. – 7:00 p.m. Cocktail Reception in Tradeshow Hall

THURSDAY, JANUARY 18, 20187:30 a.m. FIRST TRACKS AT ALTA

8:30 a.m. PSIA-AASI Director’s Seminar at Snowbird

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Tuesday, January 1612:00 p.m. – 1:15 p.m.Utah’s Ski Safety Act: New Supreme Court Ruling and its Implications for Utah Resorts (CLOSED SESSION, ski area personnel and invited participants only)Eric P. Lee, Partner, Hoggan Lee HutchinsonAdam Strachan, Principal, Strachan, Strachan & Simon, P.C.Gainer M. Waldbillig, Managing Attorney, W|LAWMaybirdDuring a training run for a ski racing event a few years ago, a minor was injured at a Utah resort when she hit a pile of man-made snow. The family sued, and the case has been working its way through the Utah courts, all the way up to the Utah Supreme Court. Now, hot off the presses, the Utah Supreme Court has handed down a significant ruling with an entirely new interpretation of Utah’s Ski Safety Act. This session—lead by two Utah ASDA attorneys—will examine the facts and allegations of the case, the new ruling, and its implications for how Utah courts will analyze inherent risks under the statute, including risk management considerations, race club programs, and the use of releases and waivers in relation to the competing provisions of the Utah Ski Safety Act. Patrollers, risk managers, and all department heads of Utah ski areas should attend. (CLOSED SESSION, ski area personnel and invited participants only)

3:00 p.m. – 4:15 p.m.Climate and Sustainability Organizations – Determining the Best Partner for Your ResortGeraldine Link, Director of Public Policy, National Ski Areas AssociationLaura Schaffer, Director of Sustainability, Powdr Shelby Sommer, AICP, LEED AP®, Planner, Brendle Group, Inc.MaybirdResorts have so many options when it comes to partnering on climate and sustainability. Citizens Climate Lobby, CERES/BICEP/WWF’s Low Carbon USA and We Are Still In, Protect our Winters (POW), Climate Reality Project, Green Sports Council, Global Reporting Initiative, the Climate Challenge, B-Corp Certification, ISO 14001, Stoke Certified, just to name a few. How do you decide which is the best fit for your resort? This panel of experts will help resorts assess what each of these groups brings to the table, and how that might match up with your goals in addressing climate and sustainability in your operations.

Community Outreach - A Solitude Case Study Constance Beverley, Executive Director, National Winter Sports Education Foundation Rich West, CEO, YMCA of Northern Utah Tim Wolfgram, Director of Snow Sports Services, Solitude Mountain Resort, UTSuperior AEvery conversion effort requires several key stakeholders or partners. For community-based programs, like the National Winter Sports Education Foundation’s (NWSEF) Salt Lake City program, the partners included the local YMCA, Solitude Mountain Resort, and a host of volunteers. Our panel from each of these entities will discuss the challenges and relationships that makes this successful multi-year program work as it converts kids from the local community into skiers and riders.

In the Hot Seat – An Analysis of Summer Incidents Moderated by Mistica Walker, Specialty Claims Adjuster, Safehold Special RiskTim Yates, Specialty Claims Adjuster, Safehold Special RiskAdam Strachan, Strachan, Strachan & Simon PC Brian Birenbach, Rietz Law FirmSponsored by Safehold Special RiskSuperior BThis session will open with an analysis of industry statistics on liability claim trends. Then, using example depositions, the session will highlight the impact of policies, training, investigations, and social media on all area staff. From front line employee to the general manager, how your area addresses these important operational considerations will directly affect the success of any litigation.

Best Practices for Reaching and In uencing Your Target Audiences Moderated by Ryan Wilson, CEO, FiveFiftyJodie Silva, VP Marketing, NewCo, COMike Poirot, Marketing Director, Steamboat, COCirqueThe advertising industry is ever changing and there is little room, if any, left for wasted advertising dollars. With the advancements that programmatic media buying brings to the table, you are in a better position to make sure your spending is more effective than ever before. Join our panel discussion on how programmatic media buying uses real time feedback to help improve campaigns quickly and capitalize on marketplace opportunities beyond traditional endemic sites. This means you can more efficiently leverage your data for success and focus on delivering rich media experiences to target niche audiences with high precision & accuracy.

HR Roundtable Meeting4:30 p.m. – 5:30 p.m.Twin Peaks

1:30 p.m. – 2:45 p.m.NEPA and Process StreamliningModerated by Geraldine Link, Director of Public Policy, NSAAChris French, Deputy Chief, USDA Forest ServiceSean Wetterberg, National Winter Sports Program Manager, USDA Forest ServiceZeke Williams, Esq., Partner, Lewis Bess, Williams & WeeseMaybirdStreamlining is the buzz word in Washington regulatory circles under the new Administration. The NEPA review process is ripe for streamlining, as both public land resorts and the Forest Service incur significant expense – not to mention time – in navigating the review of ski area improvement projects. This panel of NEPA experts will report on agency/industry efforts to more effectively use NEPA Categorical Exclusions (CEs), National Historic Preservation Act (NHPA) review, the multiparty agreement for financing and recent improvements in simplifying and streamlining the timber removal process on public land. Public land ski area managers, operations and planning staff will benefit from this training opportunity.

A Market Breakdown - Understanding Who our Customer IsNate Fristoe, Director of Operations, RRC AssociatesSponsored by LiftopiaSuperior BBusinesses live and die based on having the right business intelligence and making good decisions. The right research and analysis only improves the quality of the decision-making process. As the economic environment becomes more volatile and the evolving demographics in the U.S. influence our markets, understanding these changes and their impacts becomes more vital. Nate Fristoe, Director of Operations for RRC Associates, will discuss research specific to the Rocky Mountains and American West and provide in-depth analysis of the current market, guest demographics and guest psychographics to deliver the insights necessary for you to make better, more-informed decisions for your business.

Employee Safety & Wellness - OSHA and MoreWilliam J. Curtis, Senior Vice President, National Sales, Resort & Recreation, Safehold Special RiskJohn Kelly, Director of Operations, Taos Ski ValleyMike Russo, Senior Risk Manager, Copper Mountain Resort, COGreg Weaver, Health and Safety Consultant, Safehold Special Risk Sponsored by Safehold Special RiskSuperior AEmployee safety is an expansive topic, with many elements that are interrelated. For example, wellness programs can influence injury rates and worker’s comp claims. These in turn can influence your relationship and interactions with OSHA, or the appropriate agency in your state. At the end of the day, all of your efforts come back to keeping your employees safe and able to work. This session will explore successful programs and provide insights into successfully managing those times when OSHA gets involved.

The Elephants in the Room - Finding and Housing StaffMatt Troskey, Mount Hood Meadows, ORJordan Elliott, Director of Human Resources, Mt. Bachelor LLC, COLori Fassnacht, Director of Human Resources and Safety Compliance, Grand Targhee Resort, WY Nicola James, Human Resources Director, Jackson Hole Mountain Resort, WYMark Paterson, Director, Human Resources, Snowbird Ski & Summer Resort, UTCirqueFor many areas finding the right staff is a delicate balance between quantity and quality. There’s no questions that it takes a minimum number of people to staff all of the important functions that are needed on a daily basis at an area. However, the dynamic of hiring the wrong person can be more damaging than running lean. The push and pull of finding enough staff and finding the right staff can have your human resources department stressing out all year long. Our panel of HR experts will discuss strategies for recruiting and retaining quality staff and the challenges of housing them.

Welcome Reception in Tradeshow HallSponsored by Leitner-Poma of America and Leica Geosystems

4:30 p.m. – 7 p.m.Cliff Lodge Ballroom

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11:00 a.m. – 12:15 p.m.The Modern Workplace & Employment Law - The Issues Facing All AreasModerated by Dave Byrd, Director of Risk & Regulatory Affairs, NSAAMary Anne Wood, Managing Partner, Wood Balmforth LLC., UT MaybirdThe modern workplace is a different environment than it was 15, 10, and even five years ago. From the changing regulatory priorities to healthcare to minimum wage legislation, ski areas need to be constantly vigilant. Whether the issue is volunteers, sexual harassment, background checks, arbitration clauses, employee first amendment rights and social media implications, transgender employees, and a host of other issues, these issues don’t need to consume your every working day. Dave Byrd, NSAA’s director of risk & regulatory affairs will share the strategies and resources available to help you handle most every situation.

NSAA’s Conversion Cookbook - New Learning and Best Practices Dave Belin, Director of Consulting Services, RRC AssociatesNick Herrin, Chief Executive Officer, Professional Ski Instructors of America – American Association of Snowboard InstructorsEric Lipton, Managing Director, Snow OperatingEarl Saline, Director of Education Programming, NSAA Superior BThis session will dig into updates to the new NSAA Conversion Cookbook. First produced in 2001 and updated in 2009, the Cookbook has provided a roadmap of the best practices in conversion. While the core concepts of these best practices have stood the test of time, many areas have improved upon them. The updates in this new version of the Cookbook reflect these innovative improvements and expand upon them. Dave Belin, consulting services director for RRC, will lead this session outlining the key updates and actions areas can take to drive increases in their trial and conversion efforts.

NSAA Registration7:30 a.m. – 5:00 p.m.Mezzanine Lobby

Wednesday, January 17

First Tracks and Hosted Breakfast at Snowbird7:00 a.m. – 10:30 a.m.Sponsored by PistenBully and Weigand Sports GMBHBreakfast at The Summit Restaurant, at the top of the TramWith great snow and early access as a show attendee, First Tracks at Snowbird will be especially rewarding this year. Join Snowbird mountain managers for a hearty breakfast, exclusive First Tracks skiing and riding with guided mountain tours and behind the scenes facility tours. Breakfast will be held in Snowbird’s exciting new on-mountain restaurant, The Summit, located at the top of the Tram, is Snowbird’s newest year-round guest facility located atop Hidden Peak at 11,000 feet. Just a few steps from the Aerial Tram, The Summit is accessible for any Tram passenger whether on foot, skis, or boards.

Load the Tram at 7:00 am to enjoy breakfast in The Summit restaurant. Following breakfast, enjoy a tour of Snowbird’s Mountain Coaster, The Summit restaurant, and guided First Tracks skiing and riding.

Spicing up Your Marketing Sauce - Using the Right IngredientsDave Gibson, Propeller Media WorksScott Clarkson, VP, Marketing & Sales, Crested Butte Mountain Resort, COTom Horrocks, Marketing Communications Manager, SnoCountryHalley O’Brien, Halley O’Brien ProductionsHugh Reynolds, VP, Marketing & Sales, Snow OperatingCirqueJust like any great recipe, a great marketing campaign requires the right ingredients, in the right amounts. And a good marketing chef can take those basic ingredients of marketing – product, price, place, and promotion – and add some creative twists to make it really sizzle. In this session we’ll share and discuss recipes and ingredients from big and small resorts that you can add to your own recipe box.

Tax Reform - Its Impacts on YouBrett GoldsberryTax Managing Director, KPMG LLPSuperior A Tax reform is coming in one form or another. With the administrations campaign promise on the line, it’s a sure bet that there will be movement on updating and revising the tax code. What’s less clear are the details about what these changes will be and the corresponding implications for businesses. To provide clarity on what the (proposed) impacts will be, tax attorneys with ski area clients will share their strategies for taking advantage of the reforms and how to handle the negative aspects. This session is a must for private owners and CFO’s.

Lunch in Tradeshow HallSponsored by PNP Supply

12:00 p.m. – 1:30 p.m. Cliff Lodge Ballroom

Western Patrol Directors MeetingJulie Rust, Director of Mountain Operations, Vail Mountain, CO

12:00 p.m. – 1:30 p.m. Wasatch B

1:30 p.m. – 2:45 p.m.ATF Inspections, Reporting and Emerging Trends (CLOSED SESSION, ski area personnel and invited participants only)Bill O’Brien, Explosives Industry Liaison, Bureau of Alcohol, Tobacco, and FirearmsPeter Schory, Winter Operations Manager, Snowbird Ski & Summer Resort, UTGeraldine Link, Director of Public Policy, NSAAMaybirdThis session will combine NSAA’s traditional Winter Explosives Meeting with an in-depth look at the ATF Inspections process and how resorts can prepare for them. Bill O’Brien, Peter Schory (NSAA Explosives Committee Chairman) and Geraldine Link will address ongoing efforts to address consistency in the ATF inspection process and emerging topics in the explosives regulatory arena. The panel will also explain new reporting protocols for unrecovered misfires or duds and updates to the Avalanche Blasting Resource Guide. Snow safety, patrol, and mountain operations personnel are ideally suited for this educational presentation. (RESORT PERSONNEL AND INVITED PARTICIPANTS ONLY)

The Future of Leadership Development: How to Attract, Retain, and Motivate Your Next Generation of Leaders Dr. Mark Gasta, Principal, Associate Professor, Masters of Tourism Management, Colorado State UniversityNatalie Ooi, Assistant Professor, Program Director - Ski Area Management Program (SKAMP), Colorado State UniversitySuperior AThe ski industry is experiencing change like never before: new technology and digital capabilities; increasing sophistication and competition; market consolidation; retirement of senior leaders; globalization; and the growing complexity of the operating environment, particularly in the face of climate change. This is accompanied by generational shifts and the management challenges that go along with these. All of these factors are influencing the attitudes, values, and expectations of your employees and in turn, the ways we should be thinking about developing the next generation of industry leaders. Join Mark Gasta and Natalie Ooi from Colorado State University’s Ski Area Management Program as they talk about current trends in leadership development and provide insight and examples as to how you can best attract, retain and motivate your star employees. Learn how to create simple, yet effective, leadership development programs to ensure your resort has a steady pipeline of promising leaders for the future.

Small Data: Generating Big Results with Simple Data PointsGregg Blanchard, VP of Marketing, InntopiaSuperior BBig data has been sold as the solution for everything from traffic congestion to finding a cure for cancer, but often it’s the smaller data points - the ones that are right under our noses rather than hidden within billions of rows of data - that are generating the biggest results for resort marketers and operators. This session will dig into the idea of “small data” to highlight some of these data points, examine why they’re so powerful, and share specific examples of how resorts are capitalizing on the opportunities they create to increase marketing performance and guest satisfaction.

#MeToo: HR Considerations in a Post-Weinstein World Lynne Eisaguirre, President, Workplaces that WorkSponsored by Safehold Special RiskCirqueSexual harassment happens. While recent headlines have focused on powerful Hollywood and political figures, the reality is sexual harassment can happen in any industry, and the ski industry is no exception. Is your resort vulnerable to a bombshell complaint? This session will delve into anti-harassment policies and training, strategies for developing a culture of respect throughout your organization, and the effects of nondisclosure agreements in this realm. Not just for HR professionals, this session will be appropriate for any and all staff and supervisors.

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3:00 p.m. – 4:15 p.m.Five Things Areas are Underutilizing or Missing Out On When Attracting New CustomersMary Jo Tarallo, Executive Director, Learn to Ski & Snowboard Month/Bring a FriendRaelene Davis, Chief Operating Officer & Vice President of Marketing, Ski UtahBen Fok, Learning & Rental Center Senior Manager, Stevens Pass, WAScott Hannah, President, Guest Research, Inc.Superior AAttracting and motivating beginners requires a different mindset and strategies than what is used with current skiers and snowboarders. Are you overlooking some simple and logical tactics that can help you gain new and loyal customers? Are you focusing on current customers at the risk of cultivating new ones? This interactive session will dissect and explore five cost-effective action steps that are often underutilized yet crucial for success including Planning in Advance; Using PR and Partnerships Effectively; Visuals and Terminology; Customer Service Targeted to Beginners and Follow Up.

Don’t Fire Your Food & Beverage Director -They Could be the Secret Ingredient to Customer SatisfactionModerated by Jeni Batte, Director of Consumer Insights, Guest Research, Inc.Sean Mirus, Marketing & Sale Director, Schweitzer Mountain Resort, IDErica Mueller, Vice President, Crested Butte Mountain Resort, COSuperior BFood & Beverage is typically the second largest source of revenues for ski resorts. Unfortunately, it is the least satisfying experience skiers and riders have. Based on guest feedback collected during the 2016/17 season at 65 ski resorts and areas, this session will explore the reasons for the low satisfaction, identify which guest segments represent the greatest opportunity for improvement and examine the importance of food & beverage to guests’ overall satisfaction and loyalty. Food & beverage experts will weigh in on what steps they have taken to enhance the dining experience at their resorts.

Challenges for the Marketing Department: Compliance and Risk Considerations Moderated by Dave Byrd, Director of Risk & Regulatory Affairs, NSAACirqueThis session—specifically for marketing and sales folks—will involve a broad discussion regarding federal and state compliance and statutory issues impacting these departments. Complex issues like the Telephone Consumer Protection Act (increasingly used by plaintiffs’ attorneys to sue businesses, including ski areas), credit card transaction issues, ADA website compliance, consumer and employee data security, and seemingly simple, everyday actions like season pass sales all increase exposures for resorts. Come prepared with your questions and be ready for a healthy back and forth with our panel.

Measuring Your Terrain Parks Financial SuccessModerated by Mike Bettera and Gen Gunnarson, SnowPark TechnologiesElia Hamilton, VP of Terrain Development, Peak ResortsPhoebe Mills, Director of Programs, Woodward Camps John Rice, General Manager, Sierra At Tahoe, CA Jay Scambio, President & General Manager, Loon Mountain, NHMaybirdOver the years, terrain parks have evolved from a resort experiment to a carefully managed, guest expected amenity offered by ski areas of all sizes. As metrics related to terrain parks have become easier to measure, the expectations resort operators hold terrain park managers accountable for have evolved as well. Variables such as snowmaking, man power, machine time, maintenance, risk management, park traffic, pass sales, and media exposure are considered when measuring the success of a terrain park program. Our panel of resort personnel will dive into how they are defining success and evaluating the ROI of their parks.

Cocktail Reception in Tradeshow HallSponsored by Doppelmayr, TechnoAlpin, and Ultra-techTM Lighting

4:30 p.m. – 7:00 p.m.Cliff Lodge Ballroom

THURSDAY, JANUARY 18Hosted Breakfast and First Tracks at Alta7:30 a.m. – 10:30 a.m.Sponsored by AXESSJoin us for an exclusive First Tracks experience at Alta! Load the Peruvian lift at Snowbird at 7:30 am, head through the tunnel and ski down to board Baldy Express lift. Ride Baldy and meet Alta guides at Sugarloaf Pass at 8:15 am. Breakfast will be at Alf’s, located at the base of Sugarloaf lift, at 9 am.

PSIA-AASI Ski School Director’s Roundtable8:30 a.m. – 4:00 p.m.Superior AThis added day gives snowsports leaders the chance to dive deep into all areas of snowsports management topics and trends impacting the industry. Hear from industry leader, Laura Moriarty, who’ll provide an insightful keynote discussion about bench strength planning for leadership continuity, team member retention and talent development in the snowsports industry. You’ll also spend time skiing and riding with PSIA-AASI national team members, a fantastic opportunity to learn about current education focuses and spend time out on the hill discussing industry trends with your peers.

Doppelmayr Open HouseThursday, January 18, 10:00 a.m. – 2:00 p.m.Join Doppelmayr for an open house and tour of their North American Headquarters, located just a few short minutes from the Salt Lake City airport at 3160 West 500 South, Salt Lake City. Let the Doppelmayr folks know if you plan on attending; and if needed, they can help coordinate transportation for you.

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1RISKBooth 1162390 Mount Hope Road, Fairfield, PA 17320 (717) 759-0102www.1risk.comCharles Mickley

accessoBooth 419302 Camino de la Placita, Taos, NM 87571 (575) 751-8223www.accesso.comFrank Good, Mechele Larmore, Tim Larsen

ADGBooth 220PO Box 648, 13 Green Mountain Dr, Cohoes, NY 12047-0648 (518) 783-0038www.aquaticgroup.comMatt Johnson, Lewis Wemple

Adventure Partners Attractions LLCBriefcasePO Box 354, Placerville, CO 81430 (970) 728-6990www.adventurepartners.comMichael Friedman

Aerial DesignsBooth 41414306 22nd Ave NE, Seattle, WA 98125 (206) 669-6902www.aerialdesigns.comEmily Hawkins

AllOver Media Mountain GroupBooth 411361 Southside Drive, Basalt, CO 81621 (970) 920-4656www.allovermedia.comRyan Slack

AlpentechBooth 2192871 South 2870 East, Salt Lake City, UT 84109 (801) 486-2662www.alpentech.comZach Thompson, Beat von Allmen

Alpim & Co.Briefcase560 Ave des Lacs, Haute Savoie, Scionzier, France 74950 FRANCE+33 4 50 98 17 29www.alp-im.comFrédéric Malraux

Alpine Media TechnologyBooth 41718133 E Dorado Dr, Centennial, CO 80015 (303) 895-7275www.alpinemediallc.comJeff Connors, Fred Peyerl, Gerrit VandeKemp

Amlon Ticket, Tag & Label CompanyBooth 301254 Helicopter Circle, Corona, CA 92880-2531 (951) 278-8888www.amlonprint.comBrandon Rogers

Anode Systems CompanyFoyer124 North 22nd Court, Grand Junction, CO 81501 (970) 243-4149www.anodesystems.comHans Schmoldt, James Schmoldt, Sean Wells

Aon Risk Solutions, Inc.Briefcase 1900 16th Street, Suite 1000, Denver, CO 80202 (970) 328-5927www.aon.comMike Greear

Artec/Kissling AGFoyer26 Commerce Dr, North Branford, CT 06471 (203) 484-2002www.artec-machine.comJohn Amendola, Nick Chieppo, Bruno Pfister

Ascent360Briefcase651 Corporate Circle, Suite 204, Golden, CO 80301 (720) 863-7670www.ascentcrm.comEvelyn Kirby

Axess Americas, Inc.Booth 4216443 Business Park Loop Road, Suite A, Park City, UT 84098 (435) 333-5700www.teamaxess.comMichael Bisner, Peter Dermutz, Anthony Flores,Nicholas Vornie, Larry Williams

Background Information Services, Inc.Booth 4161800 30th Street, Suite 204, Boulder, CO 80301 (303) 442-3960www.BISI.comCathy Baker, Amber Chardavoyne

Best Lockers, LLCBriefcase2126 W Landstreet Rd, Ste 300, Orlando, FL 32809 (301) 595-9819www.bestlockers.comRyan Brett

Bolt Depot, Inc.Booth 313100 Research Road, Unit E, Hingham, MA 02043 (781) 335-4000www.boltdepot.comLars Ahlzen, Gary Cazeault, Don Mathewson

Brunel CorporationBooth 3061304 Twin Oaks Street, Wichita Falls, TX 76302 (940) 723-7800www.brunelcorp.comRandy Long

Bull Stockwell AllenBooth 103300 Montgomery Street, Suite 1135, San Francisco, CA 94104 (415) 281-4720www.bsaarchitects.comJohn Ashworth

BurtonBooth 40080 Industrial Parkway, Burlington, VT 05401 (802) 862-4500Fax: (802) 651-0322www.burton.comShaun Cattanach, Billy Johnson

CeAn SportsBooth 31547 Main St., Suite B5, Orleans, MA 02653 (508) 432-6053www.ceansports.comTerry Burke

Chairkit North America, Inc.FoyerPO Box 1013, Camas, WA 98607 (503) 780-9036www.chairkit.comMarc Wood

CHAMELEON PARTSFoyer111 Petrol Point, Suite 201, Peachtree City, GA 30269 (404) 977-2418www.chameleonparts.comMatt McBride

CIEEBooth 410300 Fore Street, Portland, ME 04101 (207) 553-4215Fax: (207) 553-5215www.ciee.orgAmy Elford, Hannah Mower

Cirrus Ecological Solutions, LCBriefcase 965 S 100 W, Suite 200, Logan, UT 84321 (435) 787-1490Fax: (435) 787-1495www.cirruses.comNeal Artz

Colorado State UniversityFoyerCentral ReceivingReference Document Number XPO 544037Fort Collins, CO 80523-6011 Mark Gasta, Natalie Ooi

Contact WirelessFoyer9016 Washington St NE, Suite A, Albuquerque, NM 87113 (505) 275-4664www.contactwireless.comLeslie Prichard

Corporate Image, Inc.Booth 4032945 S 300 West, Salt Lake City, UT 84115 (801) 485-0103Fax: (801) 485-0177www.corporateimageinc.comErin Ackman, David Durkee, Wes Robinson

Craig HospitalMezzanine3425 S Clarkson Street, Englewood, CO 80113 (303) 789-8000www.craighospital.orgJake Manley

CWA Constructions SA/Corp.Booth 102Bornfeldstrasse 6, Olten, SO CH-4601 SWITZERLAND+41 62 205 6000www.cwa.chRaimund Baumgartner, Rico Wehrli

DemacLenko AmericaBooth 412264 NH Route 106, Gilmanton, NH 03237 (603) 267-7840www.demaclenko.comDennis Kinsella, Alessandro Rachetti

Doppelmayr USA, Inc.Booth 1003160 West 500 South, Salt Lake City, UT 84104 (801) 973-7977www.doppelmayrusa.comMaurice Andrey, Mark Bee, Dave Gulini, Steve Kirner,Eric Mann, Shawn Marquardt, Scott Pierpont,Russell Reselius, Kristian Sjostrom, Randy Woolwine

E4Soft Inc.Booth 214619 boul Guimond, Suite 201, Longueuil, PQ J4G 1L9 CANADA(514) 396-7247www.e4softinc.comLuc Huyghe

Earth Analytic, Inc.Foyer7 Avenida Vista Grande 123, Santa Fe, NM 87508 (505) 349-0407www.earthanalytic.comWetherbee Dorshow

Ecosign Mountain Resort Planners Ltd.Booth 2018073 Timber Lane, PO Box 63, Whistler, BC V0N 1B0 CANADA(604) 932-5976www.ecosign.comDave Felius, Emily Mann, Paul Mathews

Elan/Alpina SportsBriefcase93 Etna Rd, Lebanon, NH 03766(800) 425-7462www.elanskis.comBill Irwin, Keefer Irwin

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Electro Static TechnologyFoyer1301 Andante Dr, Fort Worth, TX 76134 (817) 219-7869www.est-aegis.comLes Steward, Henry Stimson

ESS UniversalFoyer2614 Plainfield Ave NE, Grand Rapids, MI 49505 (616) 229-0597www.heavydutybunkbeds.comBrenda Bouman, Dick Bouman

ExtenData SolutionsBooth 3187399 S Tucson Way, Ste B1, Centennial, CO 80112 (303) 928-8344www.extendata.comTim Martin, Greg Timmons

FallLine CorporationBooth 2214625 Aircenter Circle, Reno, NV 89502 (775) 827-6400www.fallline.comTravis Amys, Rich Cummins

Fatzer AG Wire RopesBooth 104PO Box 269, Hofstrasse 44, Romanshorn, TG CH-8590 SWITZERLAND+41 71 466 8111www.fatzer.comRobert Fehr

FiveFifty Ltd.Briefcase3001 Brighton Blvd, Ste 2793, Denver, CO 80216 (303) 796-0696www.fivefifty.comRyan Wilson

flaik Sports GroupBooth 311337 E Simpson St, Suite 100, Lafayette, CO 80026 (303) 847-6756www.flaik.comSteve Kenny

Gallagher Benefit Services, Inc.Briefcase6300 South Syracuse Way, Suite 700, Centennial, CO 80111 (303) 220-7575www.ajg.comSaralyn Crock

Guest Research, Inc.Briefcase6041 S. Syracuse Way, Suite 315, Greenwood Village, CO 80111 (303) 488-9808www.guestresearch.comJeni Batte, Scott Hannah

Hans Hall, Inc.Booth 203PO Box 521860, Salt Lake City, UT 84152 (801) 820-7700www.hans-hall.comAndy Baillargeon, James Brown, Hans Hall

HDSNE - Digital DiningBooth 317235 West Road Unit 10, Portsmouth, NH 03801 (603) 431-3227www.hdsne.comMichael Wolf

HEAD/Tyrolia WintersportsBooth 1113125 Sterling Circle, Boulder, CO 80301 (800) 874-3235www.head.comIvor Allsop, Mike Poole, Jon Rucker

HKD SnowmakersBooth 30815 Mercer Rd, Natick, MA 01760 (508) 655-3232www.HKDsnowmakers.comCharles Santry, Ben Siefert, Rob Stott, Phil Van Why

HTM Fittings, Inc.Booth 4154606 Neel Ct NW, Gig Harbor, WA 98335-8317 (877) 493-7268 x102www.htmgroup.comBrian Betts

ID EdgeBooth 3041849 Cherry St #10, Louisville, CO 80027 (303) 665-0405www.idedge.comSophie Juhl, Kristalyn Larsen

Ingersoll-Rand Compression Technologies & ServicesBooth 404800-B Beaty Street, Davidson, NC 28036(704) 896-4000www.irco.comTom Chmielewski, Nathan Ellis, Brian Hunt

InntopiaBriefcasePO Box 309, Stowe, VT 05672 (802) 253-2905www.inntopia.comJim Lilly

Inter-Mtn.Booth 202103 - 140 Commercial Drive, Kelowna, BC V1X 7X6 CANADA(250) 491-3311www.inter-mtn.comLeah Muirhead MacDonald, Don Muirhead

Intouch Technology GroupBooth 3162121 N Frontage Rd W, Vail, CO 81657 (888) 4 - INTOUCHwww.connectintouch.comCasey Parliament

Kassbohrer All Terrain Vehicles, Inc.Booth 2088850 Double Diamond Pkwy, Reno, NV 89521 (775) 857-5000www.pistenbullyusa.comJeb Ellermeyer, John Gilbert, John Glockhamer,Jim Grewe, Colin Hales, Raimund Mayer,Dennis McGiboney, Jeff Perry, Stefan Spindler,McKay Wilson

Las Vegas Bus SalesFoyer 4530 E Carey Ave, Las Vegas, NV 89115 (702) 456-9800www.lasvegasbussales.comChris Argier

Learn to Ski and Snowboard (Month)/Bring a FriendMezzanine1664-B Beekman Place, NW, Washington, DC 20009 (202) 431-6950www.learntoskiandsnowboard.orgMary Jo Tarallo

Leica GeosystemsBooth 1145051 Peachtree Corners Circle, Norcross, GA 30092 (720) 325-6985www.leica-geosystems.comCaroline Tyra

Leitner-Poma of America, Inc.Booth 1102746 Seeber Drive, Building A, Grand Junction, CO 81506 (970) 241-4442www.leitner-poma.comScott Bierman, Daren Cole, Katie Gresham,Jon Mauch, Mike McGuckin, Rick Spear

Liftopia, Inc.Booth 4201061 Market Street, Floor 4, San Francisco, CA 94103 (415) 625-0991www.liftopia.comDave Madden, Kathryn Quinn, Cory Sacks

LIF-TRACKBooth 302160 Prospect Street, PO Box 193, Ballston Spa, NY 12020 (518) 461-4519www.liftechequip.comGary Pavlick

Lost Mitten, LLCFoyerPO Box 7394, 3755 W Pemberton Road, Bloomfield Hills, MI 48302 (248) 701-6056www.ski-ring.comMonica Schwanitz

LST RopewaysBooth 119063 Eagle Park East Drive, Eagle, CO 81631 (970) 328-5330www.mnd-group.comAdam Askwith

Lumiplan North AmericaBooth 218PO Box 2698, Mission Viejo, CA 92690 (949) 887-0847www.lumiplan-north-america.comJulien Chassagne, Patrick Grand’Eury,Christian Lorenzi

Magic Carpet Lifts/RMCE, Inc.Booth 2046750 E 46th Avenue Drive, Denver, CO 80216 (303) 333-5778www.MagicCarpetLifts.comAudrey Archuleta, Jennifer Kelly

Marsh USABriefcase15 West South Temple, Suite 700, Salt Lake City, UT 84101 (801) 533-3626www.marsh.comTracie Belt

Master’s Transportation, Inc.Booth 4131011 S Huron Street, Denver, CO 80223 (720) 464-7317www.MastersTransportation.comBoris Holmes, Justin Maresh, David Wagner

MeterlogicFoyer9220 Teddy Lane, Suite 1000F, Lone Tree, CO 80124 (303) 249-8407www.meterlogic.comJeff Keener

Mill Man Steel, Inc.Booth 31911307 E Montgomery Drive, Spokane, WA 99206 (509) 535-5700www.millmansteel.comPerry Bresnahan, Tom Bresnahan

Mirus Resort AdvisorsBriefcase200 Wheeler Road, 4th Floor South, Burlington, MA 01803 (781) 418-5961www.mirusresortadvisors.comMichael Krongel

MND America/ Mountain & Snow DevelopmentBooth 115PO Box 2167, Eagle, CO 81631-2167 (970) 328-5330www.mnd-group.comJay Bristow

Motorola SolutionsBooth 3032900 S Diablo Way, Bldg A, Suite 150, Tempe, AZ 85282 (602) 770-4586www.motorolasolutions.comAdam Dunkley, Rohit Kartik, Rob Ragadio, Craig Thomas

Mountain News CorporationBriefcasePO Box 17895, Boulder, CO 80308 (720) 887-7727www.mountainnews.comNancy Berenato

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Mountain UniformsBooth 206623 Tumbleweed, Incline Village, NV 89451 (775) 831-7670www.mountainuniforms.comKim Stearns

MountainGuard Insurance ProgramBooth 106One New Hampshire Ave, Suite 200, Portsmouth, NH 03801 (603) 334-3000www.mountainguard.comBo Adams, Tim Barnhorst, Mary Bozack,Richard Donahue, Tim Hendrickson, Jason Kartchner,Steve Lawlor, Brian Rosser

MOUNTAINWORKS - Design WorkshopBooth 321601 Harrison Avenue, Suite A, Leadville, CO 80461 (970) 790-2100www.mtnworkshop.comSpencer Stanek

Neveplast Artificial Snow FunBooth 113VIA M Bilabini N 31, Nembro (BG), Italy 24027 ITALY+39 035 45 36 661www.neveplast.itNiccolo Bertocchi

Nickerson Company Inc.Booth 407PO Box 254252103 W Indiana Ave, Salt Lake City, UT 84104 (801) 973-8888www.nicopumps.comBrian McWhorter, Richard Nickerson

North Pole DesignBriefcase21 Coppermine Road, Farmington, CT 06032 (860) 677-4569www.northpoledesign.comSenan Gorman

ONIGA by AvalancheBooth 3143930 Hamel Blvd, Quebec, PQ G1P 2J2 CANADA(418) 877-5584www.avalancheskiwear.comKeith Smith

Pabian Law, LLCBooth 40540 Speen Street, Suite 401, Framingham, MA 01701 (617) 939-9444www.pabianlaw.comKeith Pabian

Planglow USAFoyer280 E Lothenbach Ave, W. Saint Paul, MN 55118 (800) 774-0536www.planglow-usa.comBlake Cardinal, Steve Olk

PNP Supply, LLCBooth 1088400 E Prentice Ave, Ste 1500, Greenwood Village, CO 80111 (303) 740-0026www.pnpsupplyllc.comPeter Alford, Bill Toye

PRINOTH Ltd., North American Head OfficeBooth 1121001 J.-A.- Bombardier Street, Granby, PQ J2J 1E9 CANADA(450) 776-3600www.prinoth.comCharles Blier, Joe Clark, Greg Clowers, Bill Cox,Ben Finn, Jesse Gibson, Jenny GrandJean,Manuela Kirchler, Andreas Muigg, Dave Simoneau,Florian Streiter, John Swartz, Doyle Walies, Mike William

PrismFoyerPO Box 334, Summerland, CA 93067 (310) 765-3333www.Prismcam.comChristian Spencer, Brandon von Guenthner

PSIA-AASIMezzanine133 South Van Gordon Street, Suite 200Lakewood, CO 80228-1706 (303) 987-9390www.thesnowpros.orgNick Herrin

Ratnik Industries, Inc.Booth 109670 Phillips Road, Victor, NY 14564 (585) 924-9111www.ratnik.comRon Ratnik, Tim Wang, P.E.

Recreational Property ConsultantsBooth 21264 Lanternback Island Drive, Satellite Beach, FL 32937 (321) 777-1527www.rpcvaluation.comBruce McDonald

Redaelli Wire RopesBriefcaseVia A Volta 16, Cologno Monzese MI, Italy 20093 ITALY+39 02 25307219www.redaelliwireropes.comWilli Carzolio, Giovanni Facchini, Paul Johnston

Resort VisiCamBooth 40811100 W 91st Street, Suite 100, Overland Park, KS 66214 (913) 438-7666www.resortvisicam.comShannon Tuley

Rigging Specialties & Rocky Mountain Lift Services + Supplies Inc.Booth 2054-102 Bow Meadows Cres, Canmore, AB T1W 2W9 CANADA(403) 678-8836www.riggingspecialties.comDorothy Gould

Roger’s Hydrant Co.Booth 2132121 Waynoka Road, Colorado Springs, CO 80915 (877) 454-8097www.rogershydrants.comScott Simms, Bob Vandepas

Ryan SolutionsBriefcase56 Edwards Village Blvd, Unit 225, Edwards, CO 81632 (513) 332-8330www.ryansolutions.comJustin Rowland

Satisfi LabsBriefcase1460 Broadway, New York, NY 10036 (510) 332-1717www.satis.fiLauren Matz, Elizabeth Pratt

SE GROUPBooth 101PO Box 2729, Frisco, CO 80443 (970) 668-3398www.segroup.comTravis Beck, Chris Cushing, Claire Humber,Steve Putnam, Kent Sharp, Pete Williams

Ski Area ManagementBooth 406PO Box 644, Woodbury, CT 06798 (203) 263-0888www.saminfo.comSarah Borodaeff, Rick Kahl, Dave Meeker, Liz Mettler,Olivia Rowan, Sharon Walsh

Ski Area Supplies, Inc.Booth 209PO Box 18084, Boulder, CO 80308 (303) 443-1980www.skiareasupplies.comMardee Kayser

Skiconsult.comFoyer5195 N Yacht Club Drive, Eden, UT 84310 (801) 695-7326www.skiconsult.comDenzel Rowland

SKIDATA Inc.Booth 20012860 W Cedar Drive, Ste 112, Lakewood, CO 80228 (303) 980-4441www.skidata.comWade Brossow, John Keefe

SkiHillMulcher.comBooth 217Box 430, Paris, ON N3L 3T5 CANADA(519) 442-2046www.skihillmulcher.comNick Quail

skiOTTO.comFoyer149 Wildlife Blvd, Belmont, NH 03220 (603) 234-1142www.skiotto.comJonathan Curtis, Peter Ness

Skytrac, Inc.Booth 2112350 West 1500 South, Salt Lake City, UT 84104 (801) 972-1699www.skytraclifts.comAlex McCann, David Metivier, Carl Skylling

SMI Snow MakersBooth 1201512 Rockwell Drive, Midland, MI 48642 (989) 631-6091www.snowmakers.comSteve Fellman, Glenn Grashuis, Nic Horgan, Wayne Ragland,Brooke VanderKelen Alba, Joe VanderKelen

Sno.matic Controls & EngineeringFoyer4 Britton Lane, Lyme, NH 03768 (603) 795-2900www.snomatic.comScott Barthold

Snomax InternationalBooth 30920 Wendover Road, Rochester, NY 14610 (585) 732-5390www.snomax.comTodd Bucholz, Pat O’Mara, Wayne Palmiter

SNOOCFoyer777 voie Galilée, AlpespaceSainte hélène du Lac, France 73000 FRANCE+33629756664www.snooc.skiCyril Colmet Daage

Snow Logic Inc.Booth 320PO Box 680910, Park City, UT 84068 (435) 647-6817www.snowlogicusa.comMitch Dodson

Snow OperatingBriefcase112 Main Street, Suite 4, Montville, NJ 07045 (201) 559-1158www.snowoperating.comJoe Hession, Eric Lipton, Hugh Reynolds

SNOWsatBooth 1078850 Double Diamond Parkway, Reno, NV 89521 (775) 857-5000www.pistenbullyusa.com/snowsatJosh Nelson, Chris Perkins

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Sprung StructuresBooth 2075711 West Dannon Way, West Jordan, UT 84081 (800) 528-9899www.sprung.comRob Ekblad, Gerald Heath

Star Lifts USAFoyerPO Box 798, Sunapee, NH 03782 (603) 863-0241www.starlifts.comJoe Gmuender, Conor Rowan

Steep Management, LLCBooth 30756 Retriever Run, Warren, VT 05674 (802) 279-3081www.steepmanagement.comBob Ackland, Duncan Isaksen-Loxton

Sufag Snowmaking SystemsBooth 117063 Eagle Park East Drive, Eagle, CO 81631 (970) 328-5330www.mnd-group.comGarrett Poole

Sulzer Pump Services (US) Inc.Booth 4183618 W 1820 S, Salt Lake City, UT 84104 (801) 973-9508www.sulzer.comMitch Bowles, Mark Hays, Greg Raleigh

TechnoAlpin USA, Inc.Booth 4018465 Concord Center Drive, Englewood, CO 80112 (720) 895-2340www.technoalpin.comStuart Clotworthy, Steven Fellenzer, Garrett Will

Torrent Engineering and Equipment, LLCBooth 121406 E Bell Drive, Warsaw, IN 46582 (574) 372-3200www.torrentee.comJoe Cousins

Transaction Resources, Inc.Booth 118PO Box 667, Richmond, VT 05477 (802) 434-4672www.transactionresources.comDavid Frick, Ford Frick, Jack Waller

Ultra-Tech™ Lighting, LLCBooth 409PO Box 566, Closter, NJ 07624-0566 (201) 784-1233www.ultratechlighting.comJeff Delle Chiaie, Philip Gotthelf

Utah Communications Inc.Booth 3051202 S 300 W, Salt Lake City, UT 84101 (801) 486-0161www.utahcomm.comJoshua Legg, Michael Miller

Vert Solutions / Resorts TappedBriefcasePO Box 705, Teton Village, WY 83014 (307) 413-8052www.vertsolutions.comJohn Clegg, Brian Maguire, Dan Miller

Wells Fargo/Safehold Special RiskBooth 210C/o Rob Andrews999 Third Ave, 41st Floor, Suite 4100, Seattle, WA 98104 (360) 787-9887www.safehold.comRob Andrews, Bill Curtis, Ryan Patrick, Tom Scully, Wally Shank, Mistica Walker, Tim Yates

Wiegand Sports GmbHBooth 310PO Box 570, Stevensville, MT 59870 (801) 277-2169www.wiegandsportsusa.comRachel Lewis, Jessica Wedel

WIRE ROPE SERVICE, INC.BriefcasePO Box 2091, 8570 Loch Levon, Kings Beach, CA 96143 (530) 412-0601www.wrope.netJorg Tonett

Wise AirFoyerPO Box 1275, Mount Juliet, TN 37121 (615) 443-2259www.wise-air.netGary Helming, Jay Saito

Wooster Products, Inc.Booth 215PO Box 6005, Wooster, OH 44691-6005 (800) 321-4936www.wooster-products.comBen Geiser

World Cup Supply, Inc.Booth 402226 Industrial Drive, Bradford, VT 05033 (802) 449-3103www.worldcupsupply.comBrad Williams

Zip-Flyer, LLCBooth 105575 Lexington Ave, 4th Floor, New York, NY 10022 (212) 971-9780www.zip-flyer.comShawn Lerner, Stacia McCarthy

ZipRider, ZipTour, ZipRescueBooth 31235 West 2100 South, Wanship, UT 84017 (435) 336-8800www.ziprider.comEric Cylvick

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