Veterans’ Program Staff Training Roles, Responsibilities & Programs
Support staff workplace responsibilities
description
Transcript of Support staff workplace responsibilities
Support staff workplaceresponsibilities
Scenario 9 - Patrick
PatrickPatrick
- a supervisor - a supervisor at a supported at a supported employment employment serviceservice JessJess
- a new - a new supported supported employeeemployee
MaureenMaureen
- a co-worker - a co-worker of Jess’sof Jess’s
Focus questions
• What advice would you give Jess?• What do you think will happen now?• What are the key issues?• How are situations like this able to develop?• Could something like this happen in your
organisation?• Which Disability Services Standards does
this scenario relate to?
Focus questions
• What are your organisation’s policies and
procedures in relation to this kind of scenario?• Are there policies and procedures in your
organisation that you need to revise or update
as a result of examining this scenario?• Are there legal or other issues that relate to
this scenario? What are they? Is there any
legislation you should be aware of that relates
to this scenario?
Exploring the issues
• Is Patrick misusing his position?• How is privacy an issue in this scenario?• Should out-of-work interests be a factor in
the work that people are asked to do in the
workplace?• Would it be acceptable if Patrick:
• rostered Jess on light duties because he treated
ballroom dancing as a sport?
Debrief questions
• How did you feel about us discussing this
topic?• What did you learn?• How will you apply what you have learned?