Supply Chain Management & Change Management
Transcript of Supply Chain Management & Change Management
![Page 1: Supply Chain Management & Change Management](https://reader036.fdocuments.us/reader036/viewer/2022062413/586a291c1a28abfc718b849b/html5/thumbnails/1.jpg)
Why you need Change Management to Manage a Competitive Supply Chain
Bill Seliger, CPIM, CSCP, PMP
Director of Supply Chain & Program Management
APICS Lead Instructor, CSCP
![Page 2: Supply Chain Management & Change Management](https://reader036.fdocuments.us/reader036/viewer/2022062413/586a291c1a28abfc718b849b/html5/thumbnails/2.jpg)
Bill Seliger, CPIM, CSCP, PMP
Bill is a Director of Supply Chain at a $10.5B Fortune 500 Company. He has successfully led numerous multi-year, multi-site Change initiatives, impacting hundreds of users. He has developed teams of Change Agents that efficiently and effectively deliver large-scale change. He is a student of Change Management and has embedded Change Management processes in the initiatives he leads.
![Page 3: Supply Chain Management & Change Management](https://reader036.fdocuments.us/reader036/viewer/2022062413/586a291c1a28abfc718b849b/html5/thumbnails/3.jpg)
Change Management is New Association for Change Management Professionals
(ACMPGlobal.org) created in 2009
Just this month (September 2014) ACMP released “The Standard for Change Management”
APICS materials light on Change Management - CSCP 2014 Learning System has 1 slide of hundreds devoted to Change Management.
![Page 4: Supply Chain Management & Change Management](https://reader036.fdocuments.us/reader036/viewer/2022062413/586a291c1a28abfc718b849b/html5/thumbnails/4.jpg)
What is Change Management? The business process that coordinates and monitors all
changes to the business processes and applications operated by the business as well as to their internal equipment, resources, operating systems, and procedures. The change management discipline is carried out in a way that minimizes the risk of problems that will affect the operating environment and service delivery to the users.
- APICS Dictionary, 14th ed.
![Page 5: Supply Chain Management & Change Management](https://reader036.fdocuments.us/reader036/viewer/2022062413/586a291c1a28abfc718b849b/html5/thumbnails/5.jpg)
Change Management (PMI) A comprehensive, cyclic, and structured approach for
transitioning individuals, groups, and organizations from a current state to a future state with intended business benefits. It helps organizations to integrate and align people, processes, structures, culture, and strategy.
- PMI, Managing Change in Organizations, A Practice Guide, 2014
![Page 6: Supply Chain Management & Change Management](https://reader036.fdocuments.us/reader036/viewer/2022062413/586a291c1a28abfc718b849b/html5/thumbnails/6.jpg)
Change Management (ACMP) ACMP defines change management as a deliberate set of
activities that facilitate and support the success of individual and organizational change and the realization of its intended business results.
- Association of Change Management Professionals, ACMPGlobal.org
![Page 7: Supply Chain Management & Change Management](https://reader036.fdocuments.us/reader036/viewer/2022062413/586a291c1a28abfc718b849b/html5/thumbnails/7.jpg)
![Page 8: Supply Chain Management & Change Management](https://reader036.fdocuments.us/reader036/viewer/2022062413/586a291c1a28abfc718b849b/html5/thumbnails/8.jpg)
![Page 9: Supply Chain Management & Change Management](https://reader036.fdocuments.us/reader036/viewer/2022062413/586a291c1a28abfc718b849b/html5/thumbnails/9.jpg)
What does Change look like?
![Page 10: Supply Chain Management & Change Management](https://reader036.fdocuments.us/reader036/viewer/2022062413/586a291c1a28abfc718b849b/html5/thumbnails/10.jpg)
Why should you care about CM? Studies over the past decade indicate a success rate of
about 30-35% for organizational change initiatives.
ERP Failures – too numerous to mention, billions of dollars wasted.
In 2011 UK pulled plug on a 10-year, US$18.7B IT program for National Health Service (biggest civilian IT project ever attempted).
![Page 11: Supply Chain Management & Change Management](https://reader036.fdocuments.us/reader036/viewer/2022062413/586a291c1a28abfc718b849b/html5/thumbnails/11.jpg)
![Page 12: Supply Chain Management & Change Management](https://reader036.fdocuments.us/reader036/viewer/2022062413/586a291c1a28abfc718b849b/html5/thumbnails/12.jpg)
Specific Methodologies New practice so there is not yet a ‘standard’
It is moving from ‘Art’ to ‘Science’ and can be managed
Check with your IT and HR teams for a Corporate standard
As a Supply Chain Manager you MUST embed Change Management into your initiatives if you are to be successful!
![Page 13: Supply Chain Management & Change Management](https://reader036.fdocuments.us/reader036/viewer/2022062413/586a291c1a28abfc718b849b/html5/thumbnails/13.jpg)
American Express Scope the Change
Create a vision
Drive commitment
Accelerate the transition
Sustain the momentum
![Page 14: Supply Chain Management & Change Management](https://reader036.fdocuments.us/reader036/viewer/2022062413/586a291c1a28abfc718b849b/html5/thumbnails/14.jpg)
Jack Welch/GE Clear expression of the reason for change
Establish the vision for the new state
Provide strong leadership
Mobilize the workforce
Measure success and analyze outcomes
Maintain consistency
![Page 15: Supply Chain Management & Change Management](https://reader036.fdocuments.us/reader036/viewer/2022062413/586a291c1a28abfc718b849b/html5/thumbnails/15.jpg)
LaMarsh Global Identify the Change
Prepare the Change
Plan the Change
Implement the Change
Sustain the Change
![Page 16: Supply Chain Management & Change Management](https://reader036.fdocuments.us/reader036/viewer/2022062413/586a291c1a28abfc718b849b/html5/thumbnails/16.jpg)
Common elements to consider Communicate vision/scope
Identify & prepare leaders
‘Chunk’ change into small bites
Sense resistance & address it
Maintain/Sustain
![Page 17: Supply Chain Management & Change Management](https://reader036.fdocuments.us/reader036/viewer/2022062413/586a291c1a28abfc718b849b/html5/thumbnails/17.jpg)
Scope – 2B - Future State - Vision
![Page 18: Supply Chain Management & Change Management](https://reader036.fdocuments.us/reader036/viewer/2022062413/586a291c1a28abfc718b849b/html5/thumbnails/18.jpg)
Plan - Lead
![Page 19: Supply Chain Management & Change Management](https://reader036.fdocuments.us/reader036/viewer/2022062413/586a291c1a28abfc718b849b/html5/thumbnails/19.jpg)
Sustain - Maintain
![Page 20: Supply Chain Management & Change Management](https://reader036.fdocuments.us/reader036/viewer/2022062413/586a291c1a28abfc718b849b/html5/thumbnails/20.jpg)
When undertaking Organizational Change be aware…
Organizations have a ‘culture’
Organizations have a ‘change history’
Organizational change starts (and ends) at the individual – each individual will make their own decision to change or not change!
Should be embedded in all of your initiatives
Change success breeds Change success!
![Page 21: Supply Chain Management & Change Management](https://reader036.fdocuments.us/reader036/viewer/2022062413/586a291c1a28abfc718b849b/html5/thumbnails/21.jpg)
Final thoughts on Change Change can be managed successfully
Many approaches are available
It is often misunderstood
It is critical to SCM
![Page 22: Supply Chain Management & Change Management](https://reader036.fdocuments.us/reader036/viewer/2022062413/586a291c1a28abfc718b849b/html5/thumbnails/22.jpg)
Questions?
Feel free to reach out to me:
www.linkedin.com/in/billseliger
www.billseliger.blogspot.com