1. Overview of Supply chain2. Business Overview3. Key Competitors4. Flow of Supply Chain5. Key issues6. Root Causes7. Solution / Recommendation

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What’s is the difference in their supply chain?

Visibility

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• What are the products and services?• Number of employee and locations?• Yearly turnover?• Yearly profit?•Are they using Warehouse Management System (WMS)•What is Warehouse Management Standard Process•How are they receiving Goods? •How do they Putaway in ware house?•How do they control Inventory? •How do they manage job/task allocation?•Order management?•Warranty provided? (if yes than how?)•Packaging?•Shipping (Transportation) (Types and Modes of transport in different conditions?)

–In bound logistics–Outbound Logistics

•Cross Docking or SKU?

What are the problems they faced in supply chain and how they overcome it?

Challaenges and Threats?

What is the source of information? (Customer, Market, Demand, Supply, Price)

Which information system they are using (ERP / SAP or any other)

How are they in contact with other branches, for order (System Interface, Telepone)

How do they forecast? (Future / Next year forecast?)

What is lead time?

Major steps taken for cost minimization?