Supply Chain in New Era

Technologies in Logistics Operations

Michael Xie

Project Manager

Head of DHL Consulting China

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Logistics at the brink of disruptionD

igit

al m

atu

rity

Disruption occurred

Disruptive moves ongoing

Disruptive changes to be seen

Logistics sector on the brink to major

disruptive waves

Energy

Healthcare

Automotive

Retail

Telecom, insurance,

and banking

Media

Point on digitalization journey

Maritime and Aviation Conference (ALMAC) | Virtual | 18 November 2020

3

Trends that will shape Logistics of the Future

Today’s focus

Maritime and Aviation Conference (ALMAC) | Virtual | 18 November 2020

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Key Opportunities

Big Data Analytics

Maritime and Aviation Conference (ALMAC) | Virtual | 18 November 2020

• Enhanced operational efficiency, visibility, and control over Supply Chains, assets and staff

• New business opportunities through data-based intelligence services

• Increased customer satisfaction due to individual and data-driven logistics offers and services

• Greater added value can be achieved by combining different data streams

Dynamic, real-time route optimization

End-to-end risk management

Customer facing product design

• Efficient scheduling• Load sequences optimization• ETA estimation

• Live conditions evaluation• Proactively alert disruptions

• Customer behavior analysis• Product customization

Trend AssessmentTimeframe: <5years Impact: High Sector relevance: Below

AUTO E&M TECH ENERGY LSH RET&CON

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Key Opportunities

Internet of Things

Connected warehouses

Intelligent transportation

Connected consumer

• Increases the transparency, traceabilityand reliability of operations

• More operational efficiency and less cost with automated decisions in complex environments

• Real-time connectivity helps to improve service quality, optimize asset utilization and increase operational security

• Creation of more dynamic and customized delivery services for customers

• Asset management• HSE enhancement• Slotting optimization

• Fleet utilization improvement• Vehicle downtime reduction• Automated maintenance

scheduling

• Smart delivery• Tracking events alert

Trend AssessmentTimeframe: <5years Impact: High Sector relevance: Below

AUTO E&M TECH ENERGY LSH RET&CON

Maritime and Aviation Conference (ALMAC) | Virtual | 18 November 2020

6

Robotics & Automation

Maritime and Aviation Conference (ALMAC) | Virtual | 18 November 2020

Key Opportunities

• Increase in agility and elasticity of logistics infrastructure to cost effectively meet market fluctuations

• Increase in asset utilization and overall productivity

• Improved health and safety

• Automation of repetitive and physically strenuous tasks enables scarce labor to be assigned to more complex tasks

Trend AssessmentTimeframe: <5years Impact: High Sector relevance: Below

AUTO E&M TECH ENERGY LSH RET&CON

Flexible automation in WH & fulfillment

Trailer and container unloading

Assistancerobots

• Efficient piece picking• Automatic moving• 7x24 activates (e.g., cycle

counting, cleaning)

• Loading plan optimization• Efficient loading and unloading

(standard shaped parts)

• Heavy items movement• Pre-sort shipments

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Embracing Technologies for Driving Logistics to the Next Level

Maritime and Aviation Conference (ALMAC) | Virtual | 18 November 2020

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About DHL Consulting

Maritime and Aviation Conference (ALMAC) | Virtual | 18 November 2020

Contact us for more information

20years of consulting

experience

1,200+consulting engagements

completed

4global offices

DHL Consulting offers strategic logistics consulting, combining management

consulting skills and logistics expertise to turn your supply chain into a

strategic asset

DHL Consulting leverages DHL’s global expertise, including experts across

various regions, industries and logistics capabilities

Shanghai, China

Singapore

Bonn, Germany

Miami, USA

dhl-consulting.com

@dhlconsulting

Michael XieProject manager

Head of DHL Consulting China

Michael-yiqing.xie@dhl.com

+86 1381 8701 911 (Wechat)

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THANK YOU

Maritime and Aviation Conference (ALMAC) | Virtual | 18 November 2020