Supply, Capacity and Quality in the Virtual...

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Supply, Capacity and Quality in the Virtual Pharmaceutical Supply Chain Shabbir Dahod President and CEO TraceLink Inc.

Transcript of Supply, Capacity and Quality in the Virtual...

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Supply, Capacity and Quality in the Virtual Pharmaceutical Supply Chain

Shabbir Dahod President and CEO

TraceLink Inc.

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2 © 2011 TraceLink Inc. All Rights Reserved. Confidential

The Life Sciences Business Network powered by TraceLink

TraceLink is revolutionizing the Life Sciences Business Network by bringing point and click collaboration and information exchange to teams working

across multiple enterprises

Raw Material Suppliers

Contract Service Partners

Life Sciences Companies Dispensation

Partners Patients

Distribution Partners

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Session Topics

Factors driving the shift from a vertical business model to a virtual execution model

Business issues and operational challenges created as production is outsourced

Taking a network approach to life science supply collaboration

The required collaborative business network architecture for visibility, accountability and control

Opportunities to improve supply, capacity and quality control in a collaborative supply network

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Supply, Capacity, Quality Issues Out of Stocks

0

50

100

150

200

250

2003 2004 2005 2006 2007 2008 2009 2010

New Drug Shortages (US)

Source: University of Utah Drug Information Service

Product Quality Shipment Delays / Capacity Constraints Discontinuation

Raw Materials (API) Issues Loss of Manufacturing Site Component Problems / Shortage

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Supply, Capacity, Quality Issues Product Recalls

0

200

400

600

800

1000

2004 2005 2006 2007 2008 2009 2010 2011

Product Recalls in US

OTCRx

Source: FDA

Manufacturing (temp, contaminants) Manufacturing (cGMP)

Packaging Issue (labeling) Adverse Event

*Through 2Q2011

* Not including Advantage Dose recall

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Supply, Capacity, Quality Issues Globalization and Diversification of Demand

43%

27%

12%

12% 6%

2005

33%

19% 13%

28%

7%

2015

US / Canada Europe Japan / S. Korea Pharmerging (Brazil, Russia, India, China) Rest of World

Source: IMS Market Prognosis May 2011

$605B $1,080B

70%

20%

10%

53% 39%

8%

Global Demand

Product Type Demand

Brand Generics OTC / other

Patent Expiry = $120B (2011 – 2015)

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Supply, Capacity, Quality Issues Serialization and Traceability Regulations

2011 2012 2013 2014 2015

US FDA Track and Trace Workshop France: CIP13 labels; 2D barcode EU: Serialization directive vote Turkey: Phase 2 full aggregation India: Export barcoding India: Domestic serialization guidance

China: Phase II Essential Drug List UK: NHS supplied products with GS1 identifier on package Canada: GTIN-based labeling

Brazil: Reg 11.903 serialization (expected) South Korea: KDC labels on all Rx (ex-orphan drugs)

Canada: National Product Registry live

US: CA Phase 1 US: FDA (expected) China: All locally produced drugs (expected)

France gov’t reporting China gov’t authentication

Brazil gov’t authentication Brazil gov’t reporting

Canada product registry synchronization

CA product serialization and ePedigree FDA authentication

2016

US: CA Phase 2 EU: Serialization implementation across members states

EU EQDM authentication

2010

Italy, Belgium, Greece, Turkey: pre-existing regulations in force US FDA Standardized Numeric Identifier (SNI) guidance Serbia Traceability pilot

Italy, Belgium, Greece gov’t reporting Turkey gov’t reporting

Regulatory Actions

Industry Requirements

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Global biopharmaceutical ecosystem is becoming more complex and more risky

78

76

71

66

58

0 20 40 60 80 100

Greater risk due to globalization of supply

Increased packaging complexity due to regulations,serialization and other mandates

Increased operational / IT complexity due to mergers,acquisitions and inherited programs

Increased product line complexity due to targeted therapiesand new markets

More products being produced in smaller lots and shorterproduction runs

What Issues Impact Your Supply Chain Strategy, Planning and Execution?

Percent that Agree

The Result: Complexity and Risk in the Supply Chain Strategy, Planning and Execution

Source: 1st Annual NC State / TraceLink Executive Study on Supply Network Performance in Life Sciences

Tight cash flow is all well and good when you have high forecast accuracy and consistent demand. But, in the last 5 years, our portfolio has increased to ten different SKUs per product line with massive expansion into new markets that have poor forecast accuracy and considerably smaller sales volumes.

Top 10 PharmaCo

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Outsourced Production is Growing in Response Flexible Capacity, Market Access, Increased Capabilities

By 2012, 32% of pharmaceutical manufacturing output is expected to be produced by third parties.

Hussain Mooraj – Managing VP

0%

20%

40%

60%

80%

100%

0% 20% 40% 60% 80% 100%% of Production Outsourced

Shar

e of O

utso

urce

d Sp

end

Source: PharmSource research (2010 numbers)

Outsourced Production Environment

Total Spend on Outsourced Production

Small Pharma

Large Pharma

Mid-size Pharma

* Expected Contract Manufacturing CAGR (11%) is 3x that of Rx (3.5%)

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Availability of Timely and Accurate Data for Outsourced Production Management is Lacking

The reality today is that manufacturing and supply chain process data is infrequently shared

0 10 20 30 40 50 60 70 80 90 100

Invoice Tracking

Advance Ship Notices

Production PO's

Material Receipt Conf.

API/RM Supply PO's

Production Forecasts

Inventory

Batch Record Rev Status

Incident and Change Control Quality Items

Production Status

Percent of Partners Receiving/Sending Frequent Data Updates

Level of Information Sharing in the Supply Network

Source: 1st Annual NC State / TraceLink Executive Study on Supply Network Performance in Life Sciences

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As a result, there is a significant barrier to supply network collaboration across the industry

Process and Transaction Collaboration is Limited

Source: 1st Annual NC State / TraceLink Executive Study on Supply Network Performance in Life Sciences

27%

18%

15%

15%

14%

0% 20% 40% 60% 80% 100%

Level of collaborative planning on shareproduction processes

Level of electronic integration with externalpartners / customers

Level of shared access to real-time productionand supply data

Level of collaborative execution on sharedproduction processes

Level of transparency and full end-to-endvisibility across the production lifecycle

Level of Visibility and Collaboration in Outsourced Production

Percent with "full" or "significant" capability across all production relationships

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Ensuring Supply, Capacity and Quality Requires a Network Approach

PO

Quality / Batch Review

Inventory

Invoice Tracking / Closure

Ship Notification

Production Status

API Material Order

Forecast

Contract Partner Pharmaceutical Company

Dozens of interconnected processes (orders, production runs, quality reviews, inventory management, distribution…)

Between tens of thousands of companies (material suppliers, CMO/CPO, pharma/bio, distributors, pharmacies/clinics …)

With data flowing between millions of links (forecasts, orders, production status, inventory levels, product flows, ID authentications…)

For billions of products moving between nodes (pharmaceuticals, OTC drugs, clinical kits, bulk materials, packaging supplies…)

Raw Material Supplier

Pharmacy

Distributor

3PL Contract Packager

API Supplier

Pharmaceutical Company

Contract Manufacturer

The right approach must be easy to adopt, support interoperability and enhance

business process collaboration

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Approaches for Improving Supply Network Connectivity and Collaboration

Add More People

Push Data into Portals

Expand Point-to-Point Integration

1

2

3

Partial integration with core systems Manual data entry Low data exchange frequency No collaborative view Increased partner complexity, work

Integrated with core systems Complex, translated data integration High exchange frequency No collaborative view IT intensive (per-partner setup, mgmt)

4 Integrate Once With a Business Network

Integrated with core systems Native data integration High exchange frequency Collaborative view Single set-up, self-managed

Poor integration with core systems Manual data entry Low data exchange frequency No collaborative view Labor intensive

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The Required Collaborative Business Network Architecture

Life Sciences Company

Supply Partner

Universal Connection 1

Interoperable Information 2

Multi-Enterprise Collaboration 3

Real-Time Analytics 4

1 Simplifying integration to a company’s entire business network through a single connection

2 Delivering visibility and timely business data for a company’s business network activities

3 Enabling virtual teams from multiple companies to collaborate across business activities

4 Providing real-time analysis of all product, production and channel performance

Connectivity Visibility Collaboration Measurement

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The Collaborative Architecture Provides Monitoring, Measurement and Control of Outsourced Production

Collaborative Team Workspaces

Connected Communication Trail

Integrated Data Exchange

Collaborative Supply Network Dashboard

FluMed fm1234 122 276889 PharmaCo FluMed fm4567 122 276889 CMO-US

AllergyMed am1234 122 276889 PharmaCo AllergyMed am4567 122 276889 CMO-EU

SleepMed sm1234 122 276889 PharmaCo SleepMed sm4567 122 276889 CPO

CMO-US 92.5%

CPO 96.6%

Search

Invite

Accept

CMO-US

CPO

CMO-EU

Life Science Company

Integrated Business Processes Quality Inventory Materials Production

Notes Docs

IDoc XML

Instrumented KPI Dashboards On-time Delivery

Prod. cycle time

Right-first-time

Inv. levels, expiry

QDoc X12

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The expected supply performance gains through access to real-time data and multi-enterprise collaboration are significant (20% or more….)

0

10

20

30

40

50

Manual DataEntry

OrderFluctuationResponse

Customersatisfaction

InventoryReduction

Stockoutreduction

On-time in full Workingcapital

improvement

ProductionCycle Times

Batch recordreview

Right timefirst quality

Estimated % Improvement with a Collaborative Supply Network

41%

31% 30% 27% 26%

A Collaborative Business Network Improves Control Over Supply, Capacity and Quality

Source: 1st Annual NC State / TraceLink Executive Study on Supply Network Performance in Life Sciences

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Supply Collaboration Equals Direct Financial Gain

Better Visibility into Current Batch

Record Review Status

Reduced Delay in Reviewing and

Approving Documents

Faster Product Release

Greater Production

Capacity Available

One Extra Product Batch Produced /

Month

$9M Additional Revenue

(yr)

Example: Quality Review Collaboration for One Product Line

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TraceLink Network Network Application for Connection, Data Sharing and Collaboration

Pharma OTC Bio Pharma Bio

Collaboration: User-Managed Workspaces, Notes, Documents, Alerts, Free Text Search…

Business Objects: POs, Work Orders, Materials, Production Status, Inventory, Quality, Serialization, ePedigree..

Transactions: XML, SAP IDoc/SNC, EDI (X12, EDIFACT), QAD QDoc, CSV, EPCIS Events…

RM/API CPO CMO CMO CPO

3PL Patient Dist Repack Clinic

Company

Information exchange platform providing single point of integration, transaction management and data sharing for all supply relationships

Integrated, cross-linked business objects providing visibility across the production lifecycle and throughout the distribution channel

Collaborative workspaces connecting users, improving communications and providing access to data on status, activities and performance

Per-partner KPI dashboards providing real-time information about on-time delivery, production cycle time, etc.

KPI Dashboard: On-Time Delivery, Order Fulfillment Cycle Time, Avg. Inventory Levels, Right-First-Time Quality…

Network

Supply Partners Life Science Partners Distribution Partners

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Questions