SUPPLY AND DELIVERY OF NETWORK SWITCHES Tender Summary.pdfTender for Supply and Delivery of Network...

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SUPPLY AND DELIVERY OF NETWORK SWITCHES TENDER DOCUMENTS: SARAWAK ENERGY REF. NO.: TCOMM 09A/16 PART I TENDER PROCEDURES SECTION 1 INTRODUCTION This Introduction should be read in conjunction with Tender Appendix A [ Description / Specification of Goods] set out in Part II, Section 2 of the Tender Documents.

Transcript of SUPPLY AND DELIVERY OF NETWORK SWITCHES Tender Summary.pdfTender for Supply and Delivery of Network...

SUPPLY AND DELIVERY OF NETWORK SWITCHES

TENDER DOCUMENTS: SARAWAK ENERGY REF. NO.: TCOMM 09A/16

PART I TENDER PROCEDURES

SECTION 1 INTRODUCTION

This Introduction should be read in conjunction with Tender Appendix A [Description /

Specification of Goods] set out in Part II, Section 2 of the Tender Documents.

Part I, Section 1 Introduction

Tender for Supply and Delivery of Network Switches (Sarawak Energy Ref. No.: TCOMM 09A/16) 1

INTRODUCTION

PURPOSE

The purpose of this tender process is to procure Tender Offers from contractors to

supply all Goods required in connection with

BACKGROUND

Sarawak Energy is wholly-owned by the State Government of Sarawak and is

responsible for the generation, transmission and distribution of electricity to industrial

and residential customers within Sarawak.

Sarawak Energy has a proud history of more than 70 years of service to the Sarawak

community and now provides electricity to more than 500,000 account holders.

In recent years, Sarawak Energy has made strong progress on an exciting

in hydropower, natural gas and coal to create new opportunities for the Sarawak

community. With firm plans for further rapid growth, Sarawak Energy is on track to

become the leading producer of renewable energy in South East Asia.

SCORE program, Sarawak Energy is helping our community reach the goal of becoming

a high-income State by 2020.

COMMERCIAL BASIS FOR TENDER OFFERS

Tender Offers shall be submitted in accordance with the requirements set out in the

Tender Documents.

The Conditions of Contract are based upon Sarawak Energy

supported by Contract Appendices that collectively set out and describe Sarawak

Energy Goods.

The Contract Price shall be in lump sum basis. Prices quoted shall be CIF KUCHING and

exclusive of GST. The prices quoted shall be firmed in Ringgit Malaysia. The Unit rates

shall be used to calculate contract sum.

Part I, Section 1 Introduction

Tender for Supply and Delivery of Network Switches (Sarawak Energy Ref. No.: TCOMM 09A/16) 2

DESCRIPTION / SPECIFICATIONS OF GOODS

INSTRUCTIONS TO TENDERER

1. All prices must be quoted in Malaysian Ringgit, inclusive of duty taxes and transportation

charges. The price stated in Form of Tender must be exclude Good and Services Tax

(GST).

2. All Schedules must be completed by the Tenderer at the time of the tender and the prices

quoted for each item must remain firm during the bid validity period of one hundred

and twenty days (120) from the closing date of this tender. No variation from the set

validity period is acceptable.

3. The Tender must be made on the accompanying Form of Tender with all blanks

therein and all the Schedules of Rates duly filled in ink and signed. Tender rates must

include all incidental and contingent expenses but exclude Good and Service Tax (GST).

4. No alteration is to be made in the Form of Tender or in the Schedule thereto except

in filling up the blanks as directed. If any such alteration are made or if these

instructions are not fully complied with, the Tender may be rejected. Any

5. If the Tenderer has any doubt as to the meaning of any portion of the General

Conditions or of the Specifications, he shall clarify with the relevant Officer-In-Charge

before submitting his tender.

6. The Tenderers must read and examine carefully the tender General Conditions of

Contract and Technical Specification before tendering.

7. One tender document strictly qualified for only ONE quotation. In the event more than

one offer submitted, only MAIN / FIRST offer will be accepted for tender evaluation.

8. Alternative offers are allowed on the condition that separate set of tender document has

to be purchased for each additional offer from the same tenderer; failing which their

offers will not be considered.

9. All the Appendices, Schedules, Company Profile and Form Of Tender must be

completed by the tenderer at the time of tender.

10. The Tenderer is to submit with his Tender in order of the relevant clauses, a statement

of any departures from the Specifications.

Part I, Section 1 Introduction

Tender for Supply and Delivery of Network Switches (Sarawak Energy Ref. No.: TCOMM 09A/16) 3

11. Tenderers are required to provide one set of the system/equipment tendered for

evaluation and testing purposes before the actual award of tender can be made.

Evaluation will be for a period of not more than 3 weeks. Syarikat SESCo Berhad is

under no obligation to procure any of the units after successful completion of

evaluation and testing period.

12. The Corporation will not be responsible for or pay for expenses or losses which may

be incurred by any Tenderer in the preparation of his Tender and for carrying out site

survey.

13. Failure to comply with the Supply and Install Requirements shall render the Contractor

to redo the work. Cost incurred from redoing the work or any rectification works, as a

result of not complying with the requirements shall be absorbed by the Contractor.

14. No Tender Security is required to accompany your tender upon submission.

However, if the Tenderer withdraws or modifies his tender during the bid validity

period or after having been awarded the contract, the Corporation will impose the

following:

a) To bar the Tenderer from tendering for a period of 2 consecutive years for the

first offence.

b) To bar the Tenderer from tendering for a period of 5 consecutive years for the

second offence.

c) For any subsequent offence the Tenderer will not be allowed to participate in

any tenders and the name of his company shall be struck off from our

register permanently.

15. Bumiputera Tenderers are required to submit certified copies of Trade Registrations

showing the proportion of Bumiputera participation in the companies and the names

of the directors of the companies.

16. Tenderers must provide sufficient technical details on the hardware specification and

literature (e.g. type and routine test reports, catalogues, etc.) for adjudication

purposes; failing which their offers will not be considered.

17. All verbal understanding and/or agreement pertaining to the tender must be followed

up with written correspondence.

18. During the warranty period, the supplier is required to provide immediate

replacement for or repair of the faulty component(s). If the faulty component(s)

cannot be replaced or repaired immediately during the warranty period, the supplier

must provide a temporary replacement unit by the next business day.

Part I, Section 1 Introduction

Tender for Supply and Delivery of Network Switches (Sarawak Energy Ref. No.: TCOMM 09A/16) 4

19. All warranty replacement of parts must be completed within FIVE business days from

the date of the problem being logged. If the supplier is unable to complete the

replacement within the set period, the supplier is required to explain by written

correspondence the reasons for the delay.

20. The Company does not bind itself to accept the lowest or any Tender, nor to assign

any reason for the rejection of any Tender and reserves the right to split the award to

one or more Tenderers. Any expenses or losses incurred in the preparation of the

Tender and for carrying out site survey shall be borne by the Tenderer.

21. Tenderers requiring clarification of the Tender Documents may contact Mr. Yeo Swee

Peang at 082-441188 extension 1361.

22. The tenderer is required to enter their response to specified requirements under the

sheet. Absence of a response, where expected, shall be taken to mean non-compliance.

23. If the supplier can offer any advantage to the purchaser by a modification to the

specifications, he may draw attention to such action by an attached document stating

also the price variation if such modification is accepted by the Purchaser.

24. All items are to be delivered within Eight weeks from the date of receipt of the

.

25. The proposed switches will be installed in offices and substations, thus it must be able

t

26. Tenders received prior to the time of opening will be securely kept, unopened.

Tenders received after the time of opening will be rejected. The Corporation bears no

responsibilities for premature opening of Tenders not properly addressed or

identified.

27. The Tender marked "Confidential" is to be submitted in duplicate in sealed cover

which should be clearly marked "Tender for Supply and delivery of Network Switches

but should bear no writing on the outside of the cover which would enable the

Tenderer to be identified. The sealed cover should then be despatched to:

The Chief Executive Officer

Sarawak Energy Berhad,

P. O. Box 149

93700 Kuching

Sarawak, Malaysia.

or Hand Delivery to:

Part I, Section 1 Introduction

Tender for Supply and Delivery of Network Switches (Sarawak Energy Ref. No.: TCOMM 09A/16) 5

The Officer-In-Charge

Tender Box, Level 1 (Ground Floor) North Wing,

Sarawak Energy Berhad,

Menara Sarawak Energy,

No. 1, The Isthmus

93050 Kuching,

Sarawak, Malaysia.

and to reach the Tender Box addressed above on or before 13 July 2016 at 3:00 p.m.

The Goods to be supplied by the Supplier include the following:

1. General

This tender is called for the Supply and Delivery of Network Switches for EHV Data Network,

which will be allocated and installed at substations.

In this tender, tenderer is required to propose a set of centralize Network Management

System (NMS) that can control, configure and monitor new proposed equipment provided

that existing Network Management System (NMS) is not able to support the new proposed

equipment.

Existing EHV Data Network has about 80 switches which is combined with Zyxel (GS2000

series, GS4000 series, ES2000 series, ES2180, MES3500, MGS3712F), Level One (GEL2670) and

Alcatel Lucent (OS6800 and OS6400 series) throughout the state. Alcatel-Lucent OmniVista

2500 NMS with 100 devices licenses is installed to configure, control and monitor existing 26

units of Alcatel Lucent switches. And Castle Rock SNMPc Enterprise Edition v7.2.3 network

monitoring software is used to monitor the rest of the state wide equipment and network

link.

For the new proposed switch and Network Management System (NMS) that has never been

used by Telecommunications Division, a trial assessment of the hardware and software is

required. The tenderer must come out with the testing methodology, including ways of

integrating their proposed NMS to our existing equipment for a trial evaluation for a period

of not less than three weeks. All the cost incurred during the trial evaluation testing will be

borne by the tenderer.

2. Network Switch

All the network switches proposed shall support the following switch management and

operation features:

SSH (version 1 & 2)

Part I, Section 1 Introduction

Tender for Supply and Delivery of Network Switches (Sarawak Energy Ref. No.: TCOMM 09A/16) 6

Telnet

Console

FTP

SFTP

HTTPS

Remote Monitoring (RMON) (RFC 1757) and RMON II (RFC 2021).

Simple Network Management Protocol (SNMP) Version 1, 2c and 3

The proposed network equipment shall be IPv6 ready and support the co-existence of IPv4

and IPv6. Mean time between failure (MTBF) of 100,000 hours or better for the proposed

network switch.

The proposed network switch shall support Syslog logging, port mirroring (one to one, many

to one), remote port mirroring, port performance/ utilization and statistic reporting.

All switches are to be rack- t kit shall

include with the network switches.

All switches are able to support either AC power or DC power type supply. For AC power

supply, the range shall be 200-240V, 50-60Hz. And for DC power supply, TCOMM. Div. is

using -48V DC system (positively grounded), the DC input voltage range shall be -45VDC to

-60VDC.

All proposed network switch shall support the single mode or multi mode Small Form-Factor

Pluggable (SPF+ and SFP) LC type optical transceivers. The minimum distance for single mode

SFP is 10KM and above. For multi mode SFP, minimum of 550 meter and above.

2.1 Layer 3 Network Switch

All proposed layer 3 switch shall consist of but not limited to the following features:

2.1.1 Support stacking technology

The switch must support virtual chassis technology that creates a highly resilient

single unified system of up to 8 switches.

The switch must provide a unified data plane, unified configuration, and single IP

address management for a group of stacked switches.

The virtual chassis must provide 1:N master redundancy allowing each stack

member to serve as a master to provide the highest level of redundancy for data

forwarding.

The switch must support seamless failover of the virtual chassis master with no

downtime during the VC master failover.

The switch must support synchronization of configuration between the switches in

the same virtual chassis topology.

Part I, Section 1 Introduction

Tender for Supply and Delivery of Network Switches (Sarawak Energy Ref. No.: TCOMM 09A/16) 7

The switch must support MAC Retention which allows a system of stackable

switches to retain the MAC address of the primary switch for a fixed or indefinite

time, even after multiple takeovers.

2.1.2 Protocols and features:

Multiple Virtual Routing and Forwarding (VRF) to segment Layer 3 traffic into virtual

routing domains (up to 8 instances) on the same switch.

Routing Information Protocol v1, v2, RIPng.

Open Shortest Path First Protocol V2, V3

Border Gateway Protocol V4

Virtual Routing Redundancy Protocol V2, V3

Policy Based Routing

DHCP relay

Internet Control Message Protocol V6 (ICMP v6)

Network Discovery Protocol (NDP)

Internet Group Management Protocol (IGMP) v1/v2/v3 snooping

Multicast Listener Discovery (MLD) v1/v2 snooping

IPv4/IPv6 security ACL

Ethernet IEEE 802.3 10BASE-T.

Fast Ethernet IEEE 802.3u 100BASE-TX

Gigabit Ethernet IEEE 802.3z 1000BASE-X and IEEE 802.3ab 1000BASE-T

10 Gigabit Ethernet IEEE 802.3ae

IEEE 802.3x full duplex on 10BASE-T, 100BASE-TX, and 1000BASE-T ports

Minimum 4,000 VLAN IDs and minimum of 200 active VLANs

Support VLAN trunking and tunneling IEEE 802.1Q (VLAN) and IEEE 802.3Q

tunnelling.

Energy Efficient Ethernet IEEE 802.3az (EEE)

Link aggregation IEEE 802.3ad

Ethernet Ring Protection (ERPv2) ITU-T G.8032/Y.1344 2010

Spanning Tree Protocol (STP) IEEE 802.1D

Rapid Spanning Tree Protocol (RSTP) IEEE 802.1w

Multiple Spanning Tree Protocol (MST) IEEE 802.1s

Spanning-Tree Protocol Port Fast Forwarding.

Spanning-Tree Root Guard (STRG).

Port mechanism to shut down the port when it detect control packets like BPDU,

Spoofing, RIP, dhcp-server and dhcp-reply.

Loopback detection which automatically detects and prevents L2 forwarding loop.

Jumbo frames of 9,216 bytes (9K)

Automatic media-dependent interface crossover (MDIX) which automatically

adjusts transmit and receive pairs if an incorrect cable type (crossover or straight-

through) is installed

Unidirectional Link Detection Protocol (UDLD) that allows unidirectional links

caused by incorrect fiber-optic wiring or port faults to be detected and disabled on

fiber-optic interfaces.

Part I, Section 1 Introduction

Tender for Supply and Delivery of Network Switches (Sarawak Energy Ref. No.: TCOMM 09A/16) 8

Switch shall support IPv4 and IPv6 MLD v1 and v2 snooping, IGMP filtering,

Multicast VLAN Registration (MVR), Multicast Listener Discovery (MLD) v1/v2

snooping.

2.2 Switch Security

All proposed switch shall consist of but not limited to the following security features:

Per-port broadcast, multicast, and unicast storm control which prevents faulty end

stations from degrading overall systems performance with capability of shutting

down the port or send a trap when such violation happens

Build in mechanism which rate limits the traffic to the switching processor CPU and

thereby ensuring stability, availability and predictable network performance

TACACS or RADIUS authentication to facilitate centralized control of the switch and

restrict unauthorized users from altering the configuration

Private VLANs which restrict traffic between hosts in a common segment by

segregating traffic at Layer 2, turning a broadcast segment into a nonbroadcast

multi-access like segment.

Support VLAN based ACL, port-based ACL and MAC-based VLAN.

Support DHCP snooping, Dynamic ARP Inspection, IP source guard and Port Security

to secures the access to an access or trunk port based on MAC address.

Support MAC-address authentication to be executed before IEEE 802.1x

authentication.

Flexible authentication that supports multiple authentication mechanisms including

802.1X, MAC Authentication Bypass and web authentication using a single,

consistent configuration.

Support policy based network access control like policy validity period and location.

Support redirection of HTTP/HTTPS to external Captive Portal server.

Support policy to specify servers where devices can access during failed

authentication state

Quality of Service (QoS) features:

At least 8 hardware priority queues per port

Support Ingress policing and egress shaping

Support End-to-End Head-of-Line (E2E-HOL) blocking prevention, IEEE

802.1Qbb Priority-based Flow Control (PFC) and IEEE 802.3x Flow Control (FC).

Allow administrator to define individual port as trusted or untrusted in terms

of honoring QoS.

The switch must support deep packet inspection (DPI) technology to allow real-time

classification of flows at the application level to enable monitoring and QoS

treatment to priority and bandwidth to selected applications

2.3 Switch Management

All proposed switch shall consist of but not limited to the following switch management

features:

Turn particular port range on or off

Part I, Section 1 Introduction

Tender for Supply and Delivery of Network Switches (Sarawak Energy Ref. No.: TCOMM 09A/16) 9

Link bandwidth and duplex settings

Priority settings for ports

IP management by IP clustering

MAC filtering and other types of "port security" features which prevent MAC

flooding

Use of Spanning Tree Protocol (STP) and Shortest Path Bridging (SPB) technologies

Simple Network Management Protocol (SNMP) monitoring of device and link health

Link aggregation

802.1X network access control

File upload using USB, TFTP, FTP, SFTP, or SCP for faster configuration.

Support Command Line Interface (CLI)

Human-readable ASCII-based config files for off-line editing and bulk configuration.

Optional EMP port for out-of-band management.

Port mirroring (one to one, Many to one) which allows monitoring of traffic on one

or more ports and send the monitored traffic to a destination ports

Remote Port Mirroring expands the port mirroring functionality by allowing

mirrored traffic to be carried over the network to a remote switch

Sampling technology like sFlow which gives visibility into the activity of the network,

by providing network usage information.

IP SLA operation that provides active network monitoring by generating IP traffic at

a fix interval and measuring of network statistics (latency, jitter and packet loss) of

the generated traffic. Alerts can be sent out if the configurable network threshold is

bridged

Switch must be able to synchronize the date and time with an external time source

using protocol like NTP. This is to ensure all switches are having the same time and

help in troubleshooting

Support Remote Monitoring (RMON) group 1, 2,3 and 9.

2.4 IPv6

All proposed switch shall consist of but not limited to the following IPv6 features:

IPv6 host, IPv6 security ACLs and IPv6 DHCP client

IPv6 management:

Telnet, SSH, FTP and SFTP over IPv6

DNS for IPv6

ICMPv6 and neighbour discovery protocol (NDP) for IPv6

SNMP traps to IPv6 trap receiver

IPv6 forum certification

2.5 Standard Compliances

All proposed switch shall compliance of but not limited to the following standard:-

IEEE 802.3 10BASE-T Ethernet

Part I, Section 1 Introduction

Tender for Supply and Delivery of Network Switches (Sarawak Energy Ref. No.: TCOMM 09A/16) 10

IEEE 802.3u 100BASE-TX Ethernet

IEEE 802.3ab 1000BASE-T Ethernet

IEEE 802.3z 1000BASE-X

IEEE 802.3az Energy-Efficient Ethernet

IEEE 802.3x Flow control

IEEE 802.3ad Link Aggregation Control Protocol (LACP)

IEEE 802.1AB Link Layer Discovery Protocol

IEEE 802.1d Spanning Tree Protocol (STP)

IEEE 802.1w Rapid Spanning Tree Protocol(RSTP)

IEEE 802.1s Multiple Spanning Tree Protocol(MSTP)

IEEE 802.1Q Virtual LANs (VLANs)

IEEE 802.1p Class of Service (CoS) prioritization

IEEE 802.1X Authentication

IEEE 802.1D MAC Bridges

IEEE 802.1ag Ethernet CFM Protocols

Link Layer Discovery Protocol (LLDP)

ITU-T Y.1731 Ethernet Service Operation, Administration and Maintenance (OAM)

2.7 Technical Specifications

The hardware technical specifications are contained in Tender Appendix A of this tender

document. The Tenderer is responsible for verifying that their proposal is technically sound

and can meet the objectives specified. All proposals submitted must comply with these

specifications. However, should the Tenderer consider that he can offer advantages in cost

and/or performance to Syarikat SESCO Berhad by an alteration to any portion of these

specifications, he may submit alternative proposals highlighting such advantages.

3. Network Management System (NMS)

The Tenderer shall propose a Network Management System (NMS) solution to manage

network devices including stackable switches and access switches provided existing NMS is

not able to support the new proposed equipment. The monitoring function must include

device and event management.

The Tenderer is required to make sure the new propose NMS can support, manage, configure

and monitor existing switches, network event and network link in EHV Data Network. The

NMS software license shall be for multiple user access with minimum four users and shall

have no annual license renewal requirements.

Tenderer is required to provide training on how to setup, install, manage and configure the

new NMS to monitor not only the new proposed equipment and also the existing network

devices, event and links. Training detail refer to Training section below.

Part I, Section 1 Introduction

Tender for Supply and Delivery of Network Switches (Sarawak Energy Ref. No.: TCOMM 09A/16) 11

Tenderer is required to provide one unit of terminal (PC or Server base) for hosting the NMS.

The terminal specification able to

have space for growth for another five years without upgrading.

The NMS shall consist of but not limited to the following features:

Graphical user interface for user friendly operation.

Equipment health. Inclusive of equipment temperature, fan performance, power

supply status and etc.

Individual Port Status. Status like port active or disable, port utilization information,

port speed and port bandwidth throughput.

Statistics. Able to display overall equipment, VLAN and individual port statistics like

port usage, bandwidth/throughput, protocol, top talker and other information.

Reporting. Able to generate daily, weekly and monthly report of each monitored

equipment.

Logging. Able to display alarm log, system log, user log and other log.

Compliance to ITU-T Y.1731 Ethernet Service Operation, Administration and

Maintenance (OAM) standard.

The Network Management System (NMS) and terminal specifications are contained in Tender

Appendix A of this tender document. The Tenderer is responsible for verifying that their

proposal is technically sound and can meet the objectives specified. All proposals submitted

must comply with these specifications. However, should the Tenderer consider that he can

offer advantages in cost and/or performance to Syarikat SESCO Berhad by an alteration to any

portion of these specifications, he may submit alternative proposals highlighting such

advantages.

4. Training

For the new proposed switch and Network Management System (NMS) that has never been

used by Telecommunications Division, a training is required.

Training for Network Management System (NMS) and switch equipment related to the

configuration (Create VLAN, VLAN routing, Spanning tree and etc.), maintenance,

troubleshooting, monitoring and managing of the proposed equipment and software shall be

packaged as part of the tender submission. The training shall include both theoretical and

hands on aspects of all hardware and software components supplied. Documentation and

training materials must also be included.

3 (three) days on site training shall be provided for up to two (2) staffs in installation,

configurations, operation, management, maintenance and troubleshooting of all hardware

and software supplied.

Operation, Configuration, Maintenance and Troubleshooting

Part I, Section 1 Introduction

Tender for Supply and Delivery of Network Switches (Sarawak Energy Ref. No.: TCOMM 09A/16) 12

This shall include configuration of the proposed equipment, create VLAN, VLAN routing,

QoS, Spanning tree configuration, ,

event logging, backup configuration, security configuration, firmware upgrade, fine tuning,

cleaning/servicing of component parts/devices and all add-on components.

For Network Management System (NMS), setup, install, configure, manage, monitor,

security setting, backup databases (if any), remote upgrade equipment, generate report and

other functions of NMS must be included in the training.

Troubleshooting and management shall include technical transfer of skills and

documentation in diagnosing and solving hardware and software problem.

4.2 Scheduled Classroom Training

Location and rates for scheduled classroom training is to be provided.

4.3 On site operation and maintenance training

Under the condition of contract the TENDERER shall provide on site training for our

Communication staff that are involve with maintaining and operating the equipment. The

training will be conducted in English language. This will be appropriate during the

commissioning of the equipment at a date deem appropriate by the PURCHASER.

There will not be extra cost incurred to the PURCHASER for this on site training as it will be

provided for by the TENDERER.

5 Factory Acceptance Test (FAT) and Site Acceptance Test (SAT)

TENDERER shall provide Officer-In-Charge on their standard testing procedure and expected

result for approval prior to FAT/SAT which shall include the following:-

(A) Network Switches

Functions of Network Switches

Create VLAN, VLAN routing, QoS, Spanning tree configuration, routing table, port

configuration, firmware upgrade, fine tuning.

Event logging

Alarms simulation test

Comprehensive testing form to record the result.

Any additional testing requested by Officer-In-Charge or Manager(TCOMM)

(B) Network Management System (NMS)

NMS functions test

Alarms configuration and security setting.

Part I, Section 1 Introduction

Tender for Supply and Delivery of Network Switches (Sarawak Energy Ref. No.: TCOMM 09A/16) 13

Monitoring port utilization, performance and security

Reporting

Alarms simulation test

Remote connection and software upgrade

Standard testing performed for the pass project

Any additional testing requested by Manager (TCOMM) or Officer-In-Charge.

The FAT/ SAT result shall be filled and endorsed at sites. Tenderer shall bind all the information

and testing report into the final documentation.

The cost of making any test shall be borne by the Contractor. This shall apply to tests performed

at the Site or elsewhere.

The costs for those tests that have not been mentioned expressively in the Bid Documents, but

which are routine for the type of work involved or whose necessity can be considered as

understood in connection with the various works, shall be borne by the Contractor.

The costs for the tests shall, include also the supply of all samples, machinery, instruments,

accessories for, as well as all reports and certificates about the tests, as well as the

corresponding competent personnel.

Unless otherwise specified, the costs of all tests and inspections to be made under the Contract

shall be borne by the Contractor and shall be included in the Contract Sum.

All (and any additional) inspection costs and travelling expenses incurred by the Officer-In-

Charge or Inspector shall be borne by the Contractor except travelling air fare (air ticket) and

accommodation.

- If all or some of the parts advised as ready for testing or inspection cannot be tested or

inspected for reasons for which the Contractor is responsible, or

- When any portion of the Work fails to pass the test and the said portion cannot be

repaired immediately so that the test or inspection cannot be repeated upon the same

terms and conditions within a reasonable time.

Furthermore, all reasonable expenses incurred by the Officer-In-Charge due to the repetition

of tests or inspections due to reasons for which the Contractor is responsible shall be borne by

the Contractor.

5. Warranty and Technical Support

The Tenderer is required to provide warranty and technical support services for all hardware

and software supplied. The warranty and technical support program proposed must provide

for the following requirements.

Restoration of system service requiring the replacements of parts should be within 1

day of report of failure/problem;

Part I, Section 1 Introduction

Tender for Supply and Delivery of Network Switches (Sarawak Energy Ref. No.: TCOMM 09A/16) 14

All warranty replacement of parts must be completed within 5 business days from the

date of the problem being logged. If the supplier is unable to complete the replacement

within the set period, the supplier is required to explain by written correspondence the

reasons for the delay.

Within 4 hours onsite diagnostic, troubleshooting and solving hardware/software

problem.

Diagnostic tools and utilities available for troubleshooting and error detection.

Minimum warranty and support for network switch is 1 Year.

Minimum warranty and support for software is 2 Years.

Minimum warranty and support for terminal is 3 Years of hardware, part and labour next

business day full coverage support.

For any proposed equipment, supplier is to ensure spare parts availability for at least 5

(five) years and for NMS, software availability for at least 3 (three) years.

6. System Documentation

Tenderer shall bind all information, manual, drawing and testing result/report into a booklet

to form a final document. Two copies of this final documentation (hard copy) shall be

provided and one soft copy in PDF format. The following is required:

Documentation of installation, operations, maintenance and administration

procedures, inclusive of system configuration diagrams must be provided;

System manuals for all components of hardware and software components

supplied in both electronic, preferably CD-ROM/DVD-ROM as well as hardcopy

formats.

Factory Acceptance Test (FAT) and Site Acceptance Test (SAT) results if any.

7. Scope of Work

Scope of this tender is to supply and delivery for

Item 1: Full Layer 3 manageable Ethernet switch with 4 fiber port.

22 units of 28 ports full Layer 3 manageable Ethernet switch with 4 fibre port, DC power.

Item 2: Single Mode Small Form-Factor (SFP) Transceiver

(a) 22 units of LC type 10KM SFP

(b) 15 units of LC type 40KM SFP

Item 3: Factory Acceptance Test(FAT)/Site Acceptance Test(SAT)

Two days FAT/SAT for two (2) staffs exclude air ticket and accommodation.

Optional

Part I, Section 1 Introduction

Tender for Supply and Delivery of Network Switches (Sarawak Energy Ref. No.: TCOMM 09A/16) 15

Item 4 : Network Management System

For the new proposed switch and Network Management System (NMS) that has never been

used by Telecommunications Division, a set of NMS software and hardware is required.

(a) One Set of Network Management System software

(b) One unit of Terminal

Item 5 : Training

For the new proposed equipment and NMS that has never been used by Telecommunications

Division, a training is required.

Three days training for two (2) staffs exclude air ticket and accommodation.

SUPPLY AND DELIVERY OF NETWORK SWITCHES

TENDER DOCUMENTS: SARAWAK ENERGY REF. NO.: TCOMM 09A/16

PART I TENDER PROCEDURES

SECTION 2 TENDER PARTICULARS

These Tender Particulars specify matters particular to this tender process and should be read

in conjunction with the Instructions to Tenderers set out in of Part I, Section 3 of the Tender

Documents.

Part I, Section 2 Tender Particulars

Tender for Supply and Delivery of Network Switches (Sarawak Energy Ref. No.: TCOMM 09A/16) 1

Tender Particulars

Tender for Supply and Delivery of Network Switches

No. Clause

Reference

Description Details

1. Clause

1.1(c)

Closing Date and Time 3:00 pm on 13 July 2016

2. Clause

1.1(h)

Eligibility

Requirements

Open Bonafide

+ Invite

3. Clause

1.1(u) and

Clause 9

Representative

Mr. YEO SWEE PEANG

TELECOMMUNICATIONS Division.

TRANSMISSION Department

Telephone No: 082-441188 (Ext. 1361)

Fax No: 082-448322

4. Clause

1.1(cc)

Tender Validity Period The period commencing from the Closing

Date and Time and expiring on the date

falling one hundred and twenty (120) days

from the Closing Date and Time

5. Clause 5.1 Tender Briefing Not Applicable

6. Clause 6.1 Site Visit Not Applicable

7. Clause 25.1 Pricing Method Lump Sum Contract

8. Clause 29.1 Value of Tender

Security

Not Applicable

9. Clause 32.1 Copies of Tender Offer The Tenderer shall prepare and submit:

one (1) original version

of its Tender Offer.

Part I, Section 2 Tender Particulars

Tender for Supply and Delivery of Network Switches (Sarawak Energy Ref. No.: TCOMM 09A/16) 2

Tender Particulars

Tender for Supply and Delivery of Network Switches

10. Clause

33.1(b) and

Clause 34.1

Address for submission

of Tender Offers

Delivery by hand or by courier to:

The Chief Executive Officer

Sarawak Energy Berhad

Tender for:

Supply and Delivery of Network Switches.

Tender Box, Level 1 (Ground Floor) North

Wing,

Sarawak Energy Berhad,

Menara Sarawak Energy,

No. 1, The Isthmus

93050 Kuching,

Sarawak, Malaysia.

11. Clause 35.1 Alternative Tender

Offers

Tenderers may submit Alternative Tender

Offers, with the condition that separate set

of tender document has to be purchased for

each additional offer from the same

tenderer; failing which their offers will not

be considered.